Sc h lu m b e rger Pr ivate

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2 A Trip Through Journey Management What is your companies biggest risk?

3 A Trip Through Journey Management Name an Extreme Risk Activity: Sky Diving Bungee Jumping - 1 in 100,000 chance of fatality Bull Riding - 3 deaths per year in US Flying fatal accidents/departures (m) or 200 deaths/y The most risky activity?: - FR = % chance of a fatality - Fishing! (24k deaths a year)

4 A Trip Through Journey Management Driving: FR = % chance of fatality (vs % for skydiving Fatality) = 24 X s more likely 1 in 6k chance of fatality (vs. 1 in 100k for bungee jumping 40k deaths in US alone (vs. 3 for bull riding or 200 for flying) Why are these high risk activities relatively safe?

5 A Trip Through Journey Management Driving is Schlumberger s biggest risk Land Transportation Catastrophic Events Catastrophic Events

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7 A Trip Through Journey Management Schlumberger s Journey Management: Phase 1: Driver Training Phase 2: Primary Risk Assessments Phase 3: Trip Risk Assessment Phase 4: Trip Monitoring Phase 5: Performance Monitoring

8 Phase 1: Driver Training How to manage driving risks Training Hazard Assessment

9 Phase 1: Driver Training Training: Schlumberger Drive SMARRT 3 day light vehicle 11 day heavy vehicle 3 year refreshers Annual Commentary Drives

10 A Trip Through Journey Management Journey Management Phase 2: Primary Risk Assessment

11 Phase 2: Primary Risk Assessment Road Hazard Analysis: Used for frequently traveled, high risk, new projects routes. Completed prior to trips taking place

12 Phase 2: Primary Risk Assessment How RHA will Work in the near future:

13 A Trip Through Journey Management Journey Management Phase 3: Trip Risk Assessment

14 Phase 3: Trip Risk Assessment Journey Management Form: Trip description Hazard Assessment Trip Approval Trip Monitor

15 Phase 3: Trip Risk Assessment Limitations to the initial Trip Assessment Process : Lack of consistency in trip monitoring Lack of accurate compliance checks Inability to follow SMS for performance monitoring and audits and reviews. ejourney

16 Phase 3: Trip Risk Assessment

17 Phase 3: Trip Risk Assessment

18 Phase 3: Trip Risk Assessment Night Driving Golden Rules: 1. The drivers are alert and rested 2. An RHA and route plan has bee developed and understood by drivers 3. Single vehicle trips have a passenger remain awake and alert for the entire trip 4. The Journey takes no more than 4 hours during the night-driving hours.

19 Phase 3: Trip Risk Assessment ejourney approvals via phones

20 Phase 3: Trip Risk Assessment

21 Fatigue Management Fatigue Management

22 Fatigue Management Circadian Rhythms Two periods of maximum sleepiness: 2 a.m. - 6 a.m. 2 p.m. - 4 p.m.

23 Fatigue Management Stage 1 Semi-conscious Vaguely aware of surroundings May last 5-20 minutes

24 Fatigue Management Stages 2, 3, 4 Increasingly deeper sleep Stage 4 (Delta) is deepest sleep Essential for physical recuperation

25 Fatigue Management Stage 1 vs. Stage 4 If awakened and remembered your dream, you were probably awakened from Stage 1 REM Sleep If forced awake, groggy and disoriented, you were probably awakened from Stage 4 or Delta Sleep

26 Fatigue Management Napping: Often not possible or accepted among peers One of the most effective countermeasures to sleep deprivation

27 Fatigue Management Micro-sleep: Short period of inattention Usually occurs when trying to stay awake while performing a monotonous task Can often lead to falling asleep Duration can be seconds or minutes

28 Journey Management: Phase 4 Trip Tracking

29 Phase 4: Trip Tracking

30 Phase 4: Trip Tracking Journey Management Center Check trip compliance and risk level Share information Track trips Follow up with missing/late drivers Follow up with incident/panic alerts

31 Phase 4: Trip Tracking Missing/late Driver: JM phones driver(s) Informs Management if driver cannot be reached Checks Driving monitor portal Text via satellite Send emergency response straight

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33 Journey Management Phase 5: Performance Monitoring

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35 Driving Monitor RAG Report (Red Amber Green) Report

36 A Trip Through Journey Management Summary Phase 1: Training Defensive Driving & Fatigue Managment Phase 2: Primary Risk Assessments RHA s (paper & real time) Phase 3: Trip Specific Risk Assessment Paper to ejourney Phase 4: Trip Monitoring ejourney, monitors and the JMC Phase 5: Performance monitoring ejourney and monitor reports

37 A Trip Through Journey Management Questions / Comments