2018 Strategic Planning: Improving Identification of Depression and Alcohol Use Disorders in Primary Care

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1 2018 Strategic Planning: Improving Identification of Depression and Alcohol Use Disorders in Primary Care 3/22/18 Michelle Dattada, MSW, LCSW Technical Advisor 1

2 Goal for Behavioral Health To increase the annual screening rate in primary care practices for the identification of Depression and Alcohol Misuse in Medicare Beneficiaries

3 Interventions Implemented in 2017 Initial approach (webinars / outreach with loss revenue) 30 minute webinars (day / evening / messages) Twice monthly E-newsletter covering multiple primary care topics Added staff Behavioral Health Technical Advisors Began onsite and telephonic Practice Assessments Evaluated high practices with high screening rates: 10 Best Practices Launched in-office technical assistance Began Drop by unscheduled visits Developed Behavioral Health Trainings Collaborations: American Psychiatric Association and Georgia Academy of Family Physicians

4 Interventions Implemented in 2017 Cont d Created and identified educational resources for beneficiaries and physicians Beneficiary mailings alcohol and depression Toolkits for physicians Created button to address the Stigma of screening Active in community and advisory board meetings Exhibitor at conferences Developed a Suicide Prevention Protocol Shared information on suicide and firearm accessibility

5 Outcomes Update Statistics for North Carolina Technical Assistance: Visits conducted since September 2017: 62 TA Practices identified as screening for depression: 51/140 TA Practices identified as screening for alcohol: 31/140 Trainings completed / scheduled: 4/8

6 Meeting: January 22, 2018 Strategic Planning Assessed behavioral health interventions from 2017 Planned and identified strategies for 2018 Participants included: Behavioral Health Team, Alliant Quality Leadership, Cross Task Representation, and a Beneficiary and Family Advisory Council Representative

7 Quality Improvement Process Start / Stop / Continue Start New interventions / strategies Stop Interventions that were not effective Continue Interventions that worked

8 Stop Webinars

9 Continue Technical assistance to primary care practices Drop by visits Behavioral health trainings Distribution of all developed educational materials Maintain a behavioral health section in the physician newsletter Advisory Board / Stakeholder Meetings

10 Start Promote behavioral health screenings as quality improvement measures and activities Add a patient educational page to the website Promote the availability of developed trainings: Motivational Interviewing, Behavioral Activation and Suicide Prevention Re-introduce the Behavioral Health Technical Advisors to practices not engaged Reduce stigma surrounding behavioral health - buttons Spotlight successful practices Design resource materials focused on the impact of alcohol use and adverse medication interactions

11 Promote Behavioral Health Screenings as a Quality Improvement Measure and Activity Develop resources and tools to support practitioner understanding of quality measures and quality improvement activities related to screening and treatment of depression and alcohol misuse Develop protocol to facilitate practitioner use of quality improvement measures related to behavioral health screenings

12 Buttons to Reduce Stigma

13 Promotion of Behavioral Health Trainings for Primary Care Administration of PHQ-9 and AUDIT Behavioral Activation Motivational Interviewing Suicide Assessment

14 Michelle Dattada, MSW, LCSW Behavioral Health Technical Advisor

15 Feedback

16 This material was prepared by GMCF, for Alliant Quality, the Medicare Quality Innovation Network Quality Improvement Organization for Georgia and North Carolina, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. 11SOW-GMCFQIN-NC-G

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