PORT Human Services. Administrative Office: Sapphire Ct. Greenville, NC Phone: Fax:

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1 PORT Human Services Administrative Office: Sapphire Ct. Greenville, NC Phone: Fax:

2 ABOUT THE AGENCY PORT Human Services is a private, non for profit organization that provides a full continuum of substance abuse and mental health services for citizens across Eastern North Carolina. The organization was founded in 2003 and is governed by a board of directors representing a cross section of citizens from across the area. We believe that mental illness, alcoholism, and drug dependence are treatable and persons are capable of achieving the outcomes they desire. PORT Human Services accepts private insurance, Medicaid, Medicare, and self payments.

3 Services Provided Outpatient TASC DWI CJPP Facility Based Crisis Opioid Substitution Therapy Psychosocial Rehabilitation Prevention Residential Substance Abuse Treatment for Adolescents Project Find Outpatient Services to consumers indentified through the Juvenile Justice Partnership Developmental Therapy Respite TCM-MH-SA-IDD Community Based Rehabilitative Services

4 FACILITY LOCATIONS Greenville Locations Sapphire Ct. Greenville, NC Phone: Fax: Administration 2245 Stantonsburg Rd. Suite 0/Suite T Greenville, NC Phone: x. 200 Fax: Services: Adult OP, Psychiatry_ SAlOP, Opioid Treatment 501 Paladin Drive Greenville, NC Phone: Fax: Services: Opioid Treatment, Hill, SAlOP, Psychiatry 114 E. 3rd Street Nelson Building Greenville, NC Phone: Fax: Services: TASC,GPP, Drug Court, DES. ADETS, Adult Outpatient

5 FACILITY LOCATIONS 116 Health Drive Greenville, NC Phone: Fax: Services: MAJORS, Prevention, Adolescent Outpatient, FIND, Day Treatment 114 Health Drive Greenville, NC Phone: Fax: Services: Adolescent Substance Abuse 203 Government Circle Greenville, NC Phone: Fax: Service: Facility Based Crisis 116 Health Drive Greenville, NC Phone: Fax: Services: MAJORS, Prevention, Adolescent Outpatient, FIND, Day Treatment 114 Health Drive Greenville, NC Phone: Fax: Service: Adolescent Substance Abuse

6 203 Government Circle Greenville, NC Phone: Fax: Service: Facility Based Crisis FACILITY LOCATIONS New Bern locations 1309 Tatum Dr. New Bern, NC Phone: Fax: Services: Adult and Child OB Work FirstJ Shelter PlusJ SAIOB SACOT, Psychiatr~ Opioid Treatment, HI~ Prevention, MAJORS 1309 Tatum Dr. New Bern, NC Phone: Fax: Service: Psychosocial Rehabilitation 417 E. Grantham Rd. New Bern, NC Phone: Fax: Services: Croatan Halfway House

7 FACILITY LOCATIONS Kinston Location 2901 N. Heritage St. Suite B Kinston, NC Phone: Fax: Services: MAJORS, Work First, Adult and Child OP, Community Supports, Psychiatry Ahoskie Location 144 Community College Rd. Ahoskie, NC Phone: Fax: Services: Facility Based Crisis, SAlOP, Work First Dare County 2808 S. Croatan HWY Suite B Nags Head, NC Phone: Fax: Services: Adult and Child OP Substance Abuse, Prevention Washington Location 114 Avon Avenue Washington, NC Phone: Fax: Services: Adult and Child OP, SAlOP, WorkFirst, MAJORS

8 FACILITY LOCATIONS Wilmington Location 321 N. Front St. Office 304 Wilmington, NC Phone: Services: Child Outpatient, MAJORS Aberdeen Locations 206 Pine St Aberdeen, NC Phone: Fax: Services: Day Treatment 204 N. Pine St Aberdeen, NC Phone: Fax: Services: Adolescent Substance Abuse

9 FACILITY LOCATIONS Albemarle Locations 305 East Main Street Elizabeth City, NC Phone: Fax: Services: Adult and Child OutpatientJ Psychiatry 101 ARPDC Street Hertford, NC Phone: Fax: Services: Adult and Child OutpatientJ Psychiatry

10 OUTPATIENT SERVICES Outpatient services are offered in various PORT Human Services locations throughout Eastern, NC. Outpatient treatment program provides services that include, but are not limited to individual, group, family counseling, psycho-education, psycho-therapy, and are defined services that may vary in level of intensity. PHS provides many outpatient groups to enhance the need and quality of the persons served. Programs may address a variety of needs, including but not limited to, situational stressors, family relations, interpersonal relationships, mental health and substance abuse issues, psychiatric illnesses and trauma. Outpatient Treatment Programs have the capacity to provide: Individual counseling/therapy Family counseling/therapy Group counseling Psycho-education (includes relevant education about the persons' disability or disorder, family interactions, community integrations, relationships, etc. Medication Management (including shots) Psychiatric Services SAlOP SA COT The program provides services in locations that meet the needs of the person served such as: School Jail Hospital Traditional office Homes Shelters Correctional settings Other community settings

11 OUTPATIENT SERVICES ELIGIBILITY CRITERIA FOR OUTPATIENT SERVICES: Eligibility for this program includes any adult that has a mental health and/or substance abuse diagnosis REFERRAL PROCESS: Individuals seeking outpatient services may contact one of our outpatient clinics directly, may be referred by a private provider, or may be referred from a Local Management Entity.

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13 FACILITY BASED CRISIS The PORT Human Services Facility-Based Crisis Center provides twenty-four hour per day mental health/substance abuse crisis services. Crisis Services are provided by qualified personnel 24 hours a day, 7 days a week. The Crisis Unit provides services for individuals withdrawing from alcohol and/or other drugs, those in need of mental health/psychiatric stability, or a combination of both. This service provides an alternative to hospitalization for adults who have a mental illness or substance abuse disorder. This is a 24-hour non-hospital medical facility that provides support and crisis services in a community setting. Additionally, the program serves as an introduction to addiction education and the recovery process. The program is designed to address the medical, psychiatric, social, psycho-social, and psychological needs of persons served during their program stay. While receiving treatment, persons served are provided with information designed to motivate them to continue services following discharge from the Facility Based Crisis Center. A combination of treatment philosophies are utilized to address consumer needs, as consumers and their families seek treatment options, social supports, and prepare to reintegrate into their respective communities. The persons served participate in a variety of therapeutic activities including individual counseling, group counseling, life skills, recreational therapy, attendance to community based support meetings, drug education, medication management and medication education, and other consumer group activities that are deemed therapeutic and appropriate for each person served.

14 FACILITY BASED CRISIS Eligibility Criteria: The PORT Human Services (PHS) Facility Based Crisis Program is designed to assist individuals with a mental health or psychiatric crisis who may: Experience suicidal or homicidal ideations or thoughts; however individuals who are actively suicidal or homicidal or actively demonstrating suicidal or homicidal gestures are not appropriate; Have psychological distress exhibited by one of the following: Hallucinations Delusions Psychomotor agitation or retardation Experience a gross dysfunction in ability to care for self due to: Severe anxiety Panic Obsessive Compulsive Behavior Exhibit containable hallucinations or bizarre/delusional behavior; Experience modest disorientation or have subtle memory impairments; Experience toxic effects from psychotropic drugs, alcohol, prescription, and/or illegal drugs; Have a need for supervised medication management; Have a diagnosed mental illness and are in need of active professional monitoring and treatment of behavior, mood and thought disorder that may prevent de-compensation and/or hospitalization; Have had difficulty making sufficient clinical gains within a traditional outpatient setting or may be ready for discharge from an inpatient setting, but may be in need of daily monitoring and support. The PORT Human Services (PHS) Facility Based Crisis Program is designed to assist individuals with a substance abuse crisis who may: Be at imminent risk of experiencing withdrawal symptoms; Have a diagnosis of Dependence per current DSM and a need, according to ASAM Placement Criteria of level 3.7 for non-hospital medical detoxification; (see link for ASAM Criteria) Have a substance abuse disorder and are in need of active professional monitoring and treatment of behavior, mood and thought disorder that may prevent de-compensation and/or hospitalization; Experience a gross dysfunction in ability to care for self due to alcohol/drug abuse or dependence; Experience toxic effects from psychotropic drugs, alcohol, prescription, and/or illegal drugs.

15 FACILITY BASED CRISIS The Facility Based Crisis program shall accept for admission, upon the order of the attending physician, adult individuals in need of stabilization services as a result of a mental illness/psychiatric crisis, the use or abuse of alcohol or drugs, or a cooccurring illness. The following are general admission guidelines: Screening-All candidates will be screened by a qualified professional prior to admission. The screening will involve the completion of the Facility Based Crisis Program referral form, by the referring agency. Referrals are accepted from area mental health centers/lmes (or designee) and private providers. Unique Populations-Candidates meeting unique or 'special' population criteria (HIV/AIDS, IV Drug Users, and pregnant women) are given priority status during admission and treated accordingly during the aftercare planning process. Acceptable Referral Authority-The candidate must be referred by a local mental health center/local management entity (LME) or an approved representative. A majority of the screenings, referrals and authorizations will be handled by the host LME care management unit. Ambulatory Status-The candidate served must be ambulatory, if not ambulatory (example is wheelchair bound), the individual will be able to provide complete care to oneself and not be in need assistances with activities of daily living, or of IV meds or fluids. Acuity Umits-The candidate's medical condition must be such that he/she can be reasonably treated in a medicat non-hospital setting and does not require nursing care or emergency medical care. Certain medical conditions may require medical evaluation which may preclude or exclude certain consumer admissions. Any need for hospitalization must be ruled out and the person being referred must be able to function within an outpatient setting. Involuntary Status-Candidates deemed as 'involuntary' (pursuant to the general statutes governing the Involuntary Substance Abuse Commitment Law) and with behaviors that can be managed safely in a Facility Based Crisis Program will be considered for acceptance. Candidates who are not behaviorally manageable or those who have a history of violence or destructive behavior will be deferred to a more secure facility. An appropriate referral candidate will be neither violent nor significantly behaviorally or psychologically disturbed beyond simply redirection. Legal Status-No pre-existing legal restrictions shall exist that will interfere with treatment. Cognitive Function-An appropriate candidate will have the cognitive ability to process program information and behavioral dynamics. Medication Compliance-The person served must be compliant with medications and will not require forced medications.

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18 ELIGIBILITY Clinical Indications: Each client is expected to meet, at a minimum, the following requirements for maintenance treatment. These include: History of at least one year of continuous addiction. Evidence of current physiological dependence such as signs and symptoms of intoxication or withdrawal, a positive urine specimen (taken on assessment), and old or fresh needle tracks. History of failure of previous attempts to establish a drug free lifestyle. **Any exceptions will be in accordance to State and Federal guidelines. Individuals under the age of 18-years will be eligible for admission only if they have experienced at least two documented unsuccessful attempts at short- term detoxification, or drug-free treatment

19 PORT Human Services- Adult Outpatient Group Schedule Located at: 2245 Stantonsbur-g_ Rd, Suite 0, Greenville, NC, MONDAY I TUESDAY I WEDNESDAY THURSDAY I FRIDAY SACOT- SACOT- SACOT- SACOT- 9:00AM - 1:OOPM 9:00AM - 1:OOPM 9:00AM -1:00PM 9:00AM - 1:OOPM (must be referred by therapist) (must be referred by therapist) (must be referred by therapist) (must be referred by therapist) SAlOP- SAlOP- SAlOP- SAlOP- 9:00AM -12:00PM 9:00AM -12:00PM 9:00AM -12:00PM 9:00AM -12:00PM (must be referred by therapist) (must be referred by therapist) (must be referred by therapist) (must be referred by therapist) Depression/Anxiety- Substance Abuse - Buprenorphine- (Dr. Ames) Buprenorphine - (Dr. Longest) Mark 8:30AM- 1 O:OOAM 8:30AM - 1 O:OOAM Mark (Must be referred by therapist) (Must be referred by therapist) 9:00AM -10:00AM 10: 15AM-11 : 15AM DBT Skills Class Jessica M. & Karen 10:00AM -12:30PM (Must be referred by therapist) Anxiety Group- Depression/Anxiety- Dual Diagnosis - Mark Jessica M. 11 :OOAM-12:00PM 1:30PM-2:30PM 9:00AM -10:00AM (Must be referred by therapist) Chronic Pain Group Ann 3:30PM - 5:00 PM. 3 : 3oPM - 5:00 PM Ann 1:30PM- 2:30PM (Must be referred by SAlOP - therapist) 5:30PM -8:30PM I SAlOP - (must be referred by therapist) 5:30PM _8:30PM (Must be referred by therapist) (Must be referred by therapist) 9:00AM - 1 O:OOAM Substance Abuse - Krystai!Carlton 5:30PM -7:30PM (must be referred by therapist) Substance Abuse - Krystai!Carlton 5:30PM -7:30PM Substance Abuse - Jessica M. 10:15AM -11:15AM SAlOP - 5:30PM -8:30PM (must be referred by therapist) Buprenorphine- (Dr. Leonhardt) Buprenorphine _(Dr. Ames) Woman's Group- SACOT- 9:00AM - 1:OOPM (must be referred by therapist) SAlOP- 9:00 AM - 12:00 PM (must be referred by therapist) Coping Skills Group Mark 8:30AM - 9:30AM Please arrive minutes early for group to check in. If you are late you will NOT be admitted group. You can ONLY attend 1 group per week (unless otherwise specified by your therapist) EVERYONE MUST ATTEND AT LEAST 1 GROUP PER MONTH Last update: 11126/13