INFORMATION OVERLOAD AND THE REAL COST OF INTERRUPTIONS

Transcription

1 INFORMATION OVERLOAD AND THE REAL COST OF INTERRUPTIONS HANNAH FOXWELL CHAMPION

2 SUCCESS IS MINE!

3

4 NO ONE IS SAFE FROM DIGITAL DISRUPTION

5 THE AVERAGE PERSON CHECKS THEIR PHONE 110 TIMES A DAY

6 THE AVERAGE PERSON IS INTERRUPTED 11 TIMES AN HOUR BY DIGITAL NOTIFICATIONS

7 AS EMPLOYEES WE GENERALLY EXPERIENCE ONLY 3 MINUTES OF UNINTERRUPTED FOCUS AT ANY ONE TIME

8 IT TAKES AN AVERAGE OF 23 MINUTES FOR THE AVERAGE PERSON TO REGAIN FOCUS AFTER BEING INTERRUPTED

9 HOW DOES ANYTHING EVER GET DONE?

10 DEVELOPERS REALLY HATE INTERRUPTIONS (NOT THAT SURPRISING!)

11 DEVELOPERS NEED TO CONCENTRATE. THE MORE THINGS YOU CAN KEEP IN YOUR HEAD AT ONCE, THE FASTER YOU CAN CODE BY ORDERS OF MAGNITUDE - JOEL SPOLSKY CEO STACK OVERFLOW

12 AS A PROGRAMMER YOU ARE LIKELY TO GET JUST ONE UNINTERRUPTED TWO HOUR SESSION A DAY

13 COGNITIVE LOSSES FROM MULTI-TASKING ARE GREATER THAN THE COGNITIVE LOSSES FROM SMOKING WEED

14 MULTI-TASKING CREATES A DOPAMINE- ADDICTION FEEDBACK LOOP ADDICT

15 MULTI-TASKING INCREASES THE PRODUCTION OF STRESS HORMONES

16 SELF-INTERRUPTION IS A THING THANKS BRAIN!

17 THE MORE EXTERNAL INTERRUPTIONS A PERSON IS EXPOSED TO IN AN HOUR, THE MORE LIKELY THEY ARE TO SELF INTERRUPT DURING THE FOLLOWING HOUR

18 THIS IS NOT A TALK ABOUT PRODUCTIVITY

19 APNEA IS A THING

20 APNEA / APPLICATION APNEA DEFINITION: SHALLOW BREATHING OR BREATH HOLDING WHILE DOING , OR WHILE WORKING OR PLAYING IN FRONT OF A SCREEN 80% OF US DO THIS IT INCREASES OUR STRESS LEVELS AFFECTS OUR EMOTIONAL WELL-BEING IMPACTING OUR ABILITY TO WORK EFFECTIVELY

21 ARE YOU SLEEPING WELL?

22 HOW DEVICES DISRUPT OUR SLEEP ONE THIRD OF UK ADULTS CHECK THEIR MOBILE PHONE DURING THE NIGHT 10% CHECK THEIR PHONE AS SOON AS THEY WAKE UP 52% CHECK THEIR PHONE WITHIN 15 MINUTES OF WAKING READING FROM A DEVICE IMMEDIATELY BEFORE BED IMPACTS THE PRODUCTION OF MELATONIN YOU NEED SLEEP! LACK OF SLEEP IS LINKED TO OBESITY, DIABETES, CARDIOVASCULAR DISEASE

23 DON T WORRY BE HAPPY

24 HOW ARE YOU? FOMO ANXIETY STRESS IMPOSTER SYNDROME LOSS OF CONTROL BURN OUT

25 THE FOMO IS ABOUT TO GET REAL FOLKS

26 IF THE HUMAN BRAIN WERE SO SIMPLE THAT WE COULD UNDERSTAND IT, WE WOULD BE SO SIMPLE THAT WE COULDN T - EMERSON M. PUGH

27 THE ATTENTIONAL SYSTEM THE ATTENTIONAL FILTER THE CENTRAL EXECUTIVE MODE THE MIND WANDERING MODE THE ATTENTIONAL SWITCH

28 THE ATTENTIONAL FILTER: TAKES INPUT FROM ALL YOUR SENSES AND DECIDES WHAT INFORMATION NEEDS TO BE ESCALATED TO YOUR CONSCIOUS MIND.

29 CENTRAL EXECUTIVE: A SUPERVISORY SYSTEM ALLOWING YOU TO CONSCIOUSLY DIRECT YOUR ATTENTION.

30 MIND WANDERING: PAYING ATTENTION TO YOUR INTERNAL THOUGHTS.

31 ATTENTIONAL SWITCH: DOES EXACTLY WHAT YOU WOULD EXPECT. IT SWITCHES YOUR ATTENTION.

32 THE ATTENTIONAL SYSTEM THE ATTENTIONAL FILTER THE CENTRAL EXECUTIVE MODE THE MIND WANDERING MODE THE ATTENTIONAL SWITCH NOW IMAGINE WHAT HAPPENS IN THIS SYSTEM WHEN WE ARE INTERRUPTED

33 NOVELTY BIAS: THE ATTENTIONAL FILTER IS PARTICULARLY VULNERABLE TO NOVELTY. (IT LIKES SHINY NEW THINGS)

34 HAVING RECEIVED A NEW THERE IS A 40% CHANCE YOU LL OPEN THAT WITHIN 3 SECONDS

35 COMPLETION BIAS: YOUR BRAIN WILL REWARD YOU FOR COMPLETING A TASK, REGARDLESS OF ITS IMPORTANCE ADDICT

36 YOUR FOCUS IS FINITE

37 MAKE BETTER CHOICES MANAGE YOUR NOTIFICATIONS DO A BRAIN DUMP SORT TASKS AND PLAN TO COMPLETE SIMILAR TASKS AT THE SAME TIME (E.G. ) DON T MULTI-TASK HAVE A ROUTINE THAT WORKS FOR YOU DECIDE WHAT NOT TO DO

38 NAP DRIVEN DEVELOPMENT

39 REFUEL YOUR MIND NAP TAKE REGULAR BREAKS DON T SKIP MEALS CHEW GUM DAY DREAM HAVE A HOBBY

40 MEDITATE PRACTICING FOCUSED ATTENTION MAKES YOU MORE AWARE OF WHEN OUR ATTENTION DRIFTS THIS IMPROVES YOUR FOCUS WHEN YOU RE NOT MEDITATING TOO IT WILL CHANGE YOU BRAIN. THE AREAS OF THE BRAIN LINKED TO ATTENTION AND SENSORY PROCESSING ARE THICKER IN PEOPLE WHO MEDITATE

41 HELP EACH OTHER TALK ABOUT IT INTRODUCE INTERRUPTION FREE HOURS FLEXIBLE WORKING THINK AGAIN ABOUT OPEN PLAN OFFICES BE INTENTIONAL WITH YOUR COMMUNICATION

42 WTF DOES THIS HAVE TO DO WITH DEVOPS?

43 HUMANOPS HUMANS ARE NOT HIGHLY AVAILABLE THE HEALTH AND WELLBEING OF HUMAN OPERATORS IMPACTS THE RELIABILITY OF SYSTEMS HUMAN HEALTH IMPACTS BUSINESS HEALTH

44 THANK YOU!