Hearing Solutions Guide. Summit Kinnect

Transcription

1 Hearing Solutions Kinnect

2 Contents 4 Hearing Solutions Summary 5 Feature 6 (312) 8 () Power Plus () 12 Kinnect Wireless w () 14 EasyFit CIC () 16 CROS System 16 CROS & BICROS Fitting Protocol SurfLink Accessories 22 Software Quicktips: 24 Software Quicktips: Kinnect 26 Contacts Innovation in Action At Starkey Hearing Technologies, we believe innovative technology and personal service go hand in hand. That s why we back the world s most advanced hearing products with superior customer service and support so you can be confident that you have the resources of a world-leading company right behind you. With two outstanding technology platforms, and Kinnect, to choose from we have the perfect solution for every patient. 3

3 Hearing Solutions Summary Feature Synergy Platform in Hearing Solutions Starkey s new wireless platform, Synergy, provides power, flexibility and integration to deliver the most advanced hearing solutions for today s next generation patients. Synergy incorporates patientpreferred wireless technology, a twin compressor operating system, speech optimisation, music prescription and an extended bandwidth of khz, providing expanded 16 channel adjustment and db dynamic range. At the heart of Synergy is our new Acuity Operating System designed to optimise audibility of speech as well as listening enjoyment of music in all environments. Acuity OS incorporates quad core twin compressor technology that allows distributed processing running two compressors in parallel to give patients the ultimate in both optimised audibility and listening enjoyment. 312 Power Plus Kinnect Wireless w () EasyFit CIC Key Features Dedicated Music Program: With the new dedicated music program, patients can take advantage of a unique compression architecture, along with new programming and fitting rationales designed to enhance the quality and listening experience of music. Acuity Lifescape Analyser: Our environment manager is our most rigorously tested environment detection system ever, designed for today s complex listening environments, creating pristine sound quality for patients no matter where they are. Ear-to-Ear Phone Streaming: is the first Starkey product to offer ear-to-ear phone streaming, allowing patients to enjoy phone conversations in both ears. Wireless CROS/BiCROS: is the first Starkey product to offer wireless CROS and BiCROS options on standard styles mini 312, and Power Plus. Multiflex : Starkey s patient-preferred sound stimulus, Multiflex, is available on all styles of. Kinnect Hearing Instruments Using the App, the Kinnect Hearing Solutions are directly connected to an iphone, ipad or ipod Touch, giving the user control of their Kinnect products from their IOS devices. Kinnect Key Features Maximum 2cc / / 1/ 1/ / Size 312 Channels Memories Telecoil Yes Yes Yes Yes No Directional User Control Lowering Adaptive Directional Multifunction Single Switch Adaptive Directional Rocker Switch Adaptive Directional Rocker Switch Adaptive Directional Multifunction Single Switch Omni Directional T2 Yes Yes Yes Yes Yes Bandwidth khz khz khz 8kHz khz Wireless Protocol Sync or Wired Sync or Wired Sync 2.4GHz Made for iphone Wired Only Hearing aids that integrate into their lives. By syncing wirelessly with their iphone and everything it can do, Kinnect lets patients connect easily with their lives and everything they love to do. Enhanced phone communication. Direct streaming of phone calls from the wearer s iphone to their Kinnect hearing aids enables clear and comfortable conversations. Great sounding music and media. Wearers can stream any music or media played on their iphone directly to their hearing aids for a more immersive and impressive listening experience. Available Wireless Accessories Control, SurfLink,, SurfLink Control, SurfLink,, SurfLink Control, SurfLink,, SurfLink Direct connection to Apple products for streaming, remote control, remote microphone and mobile phone use None Hearing that s personalised for them. The SoundSpace tool on the app lets patients make minor adjustments to sound quality to suit their particular preferences. Hearing that happens intuitively. Geotagged memories automatically switch modes when the GPS feature on the iphone detects the patient is in a tagged location. An easy way to fine-tune audio on the fly. The visual indicator bar on the app provides nearly infinite levels of volume settings. Improved High Audibility. Our patented frequency lowering technology, intelligently identifies high-frequency speech cues and replicates them in a lower frquencies where they re easier to hear and understand. 4 ISO Compression. Knowing that speech is dynamic, our ISO Compression allows for independent control of soft, moderate and loud-level speech to enable a more personalised approach. 5

4 Life (312) Color 312 Zinc Air (days) Therapy Stimulus Multiflex Max RMS MINI Weighted RMS Level Max 1/3 Octave THIN THIN TUBE TUBE (Size(Size 3, Occluded) 3, Occluded) HFA HFA minimini fitting fitting range. range. InputInput NoiseNoise Multiflex Multiflex mini 312 fitting range. Hz (%) Multiflex CROS CROS Espresso Test Freq. (khz) HFA Frequencies (khz) Test Gain Coil Coil Sensitivity Sensitivity (ma) Current Life Max 1/3 Octave 312 FOG (dbspl) Test Gain Input Noise 6 Earhooks 5 pack 126 White & Sterling ( ) Indicator Pegs pair and Gain 121 for the mini 312 with Thin Tube. 112 Adult (141-) 66 Paediatric (142-) <-8 <-8 <- <-7 Power Domes each (522-9) Left: Right: (534-) (531-) 1 (534-1) 1 (531-1) 2 (534-2) 2 (531-2) 3 (534-3) 3 (531-3) 4 (534-4) 4 (531-4) 5 (534-5) 5 (531-5) 3+ (534-6) 3+ (531-6) 4+ (534-7) 4+ (531-7) 5+ (534-8) 5+ (531-8) Occluded Comfort Buds Open Comfort Buds pack pack 8-mm (171-) 5mm ( ) 5mm (532-1) -12mm (172-) 6mm ( ) 6mm (532-2) 7mm ( ) 7mm (532-3) 12-14mm (173-) SurfLink32 2 HFA SPLITS (ANSI) MASL (IEC) Aid Case Hearing 86 Current (ma) SurfLink 2 9mm ( ) 9mm (532-4) 11mm ( ) 11mm (532-5) SurfLink Adapter SurfLink Control (64368-) Advanced (111-2) (6-) SurfLink Operation Manual (7-) (ENG-4) Flex Strip Programming Cable Life 312 Zinc Air (days) Basic (111-) (464-) Line in cable for SurfLink 2 (535-) System (668-) (926-) (668-) Espresso ( ) Espresso ( ) Sterling ( ) White & Sterling ( ) 2cc Bronze ( ) Sterling ( ) Slate ( ) 86 for the for the minimini withwith ThinThin Tube. Tube. and and GainGain Black ( ) Slate ( ) HFA Frequencies (khz) (dbspl) 32 Black ( ) (Size 3, Occluded) Bronze ( ) Coil Sensitivity Size 32 / 2cc Champagne ( ) (khz) Test Freq. FOG FOG 37 < Weighted RMS Level SizeSize Color / / Max RMS FOG Range Max Max 1/3 Octave 1/3 Octave 312 Zinc Air(days) Weighted Weighted RMS RMS LevelLevel (dbfor SPL)16-Hour Day 121 Gain RTF White & Sterling (dbspl) Therapy Stimulus Gain HFA MASL (IEC) and and GainGain for the for the minimini withwith Earhook. Earhook Life Life for 16-Hour for 16-Hour Day Day SurfLink Accessory HFA SPLITS (ANSI) (db SPL) Max Max RMS RMS HFA Idle Current Idle Current (ma)(ma) FOG FOG Size: Hz (%) Coil Sensitivity : / Peak (db8spl) 117 Current Current (ma)(ma) 126 Therapy Therapy Stimulus Stimulus Black Peak Gain <- CROS Slate 6 <-8 <-8 RTF and Gain for the mini 312 RTF Gain with Earhook. Color Sterling Zinc 312 Zinc Air (days) Air (days) Bronze Multiflex SurfLink Accessory Champagne SurfLink SurfLinkAccessory Accessory HFA SPLITS HFA SPLITS (ANSI) (ANSI) CROS MASLMASL (IEC)(IEC) mini 312 fitting range. Colour Color Color 8 8 Input Noise Hz (%) Range Test Test HFA<-8 Gain 51 <-7 <-8 <-8 <-8 <- <- <-7 HFA Frequencies HFA Frequencies (khz)(khz) Test Test Freq.Freq. (khz)(khz) Peak Gain Range Range RTF RTF Champagne ( ) Thin Tube 5 pack FOG RTF HFA HFA HFA PeakPeak Peak RTF RTF 6 6 (dbspl) 2cc 2cc (dbspl) PeakPeak Fitting (Size 3, Occluded) 2cc 2cc 2cc 2cc FittingFitting Range Fitting Fitting FOG - wired (312) each THIN TUBE 312 THIN TUBE (dbspl) - wireless (312) each (dbspl) Medi Size / i/i/i i/i/i i/i/i MINI MINI MINI SurfLink Accessory (wireless only) (312) Parts i/i/i CROS (wireless only) S USMUM MIM T IPTR O P RD UTC S TIST P R O D U C T S SOUUDCM M (dbspl) SUMMIT PRODUCTS Current (ma) Long Right each - (17-) Long Left each - (18-) Short Right each - (18-) Short Left each - (17-) 7

5 SUMMIT PRODUCTS Zinc Air (days) Life Color () MASL (IEC) Current (ma) Therapy Stimulus Multiflex Max RMS Weighted RMS Level CROS Max 1/3 Octave () Parts i/i/i only) SCUDTM MTIST P R O D U C(wireless TS S U MSMUIM TM P RI TO PDRUO U SC SurfLink Accessory (wireless only) - - RTF RTF HFA HFA Gain Gain RTF RTF Gain Gain fitting range. Multiflex Multiflex RTF (db SPL) Gain HFA SPLITS(ANSI) SPL) (db 1 MASL (IEC) 9- Weighted Weighted RMS RMS Level (db Level SPL)(dB for SPL)16-Hour Day Max 1/3Max Octave 1/3 Octave (db SPL) Zinc Air (days) Life <- 36 RTF Gain Max RMS // Weighted RMS Level Size Size 2cc FOG and and Gain Gain for thefor the with15earhook. with Earhook / 1 Size FOG Earhooks 5 pack White & Sterling ( ) Indicator Pegs pair and Gain6 for the with Thin Tube. Adult 68(141-) 119 Paediatric 73(142-) 62 Power Domes each <-7 <-7 <- <- (522-9) Left: Right: (534-) (531-) 1 (534-1) 1 (531-1) 2 (534-2) 2 (531-2) 3 (534-3) 3 (531-3) 4 (534-4) 4 (531-4) 5 (534-5) 5 (531-5) 3+ (534-6) 3+ (531-6) 4+ (534-7) 4+ (531-7) 5+ (534-8) 5+ (531-8) Occluded Comfort Buds Open Comfort Buds pack pack 8-mm (171-) 5mm ( ) 5mm (532-1) -12mm (172-) 6mm ( ) 6mm (532-2) 12-14mm (173-) 7mm ( ) 7mm (532-3) 9mm ( ) 9mm (532-4) 11mm ( ) 11mm (532-5) SurfLink 29 2 SurfLink Adapter SurfLink Control (64368-) Advanced (111-2) 36 (668-) 2 SurfLink System (668-) Basic (111-) SurfLink Operation Manual (7-) (ENG-4) Line in cable for SurfLink 2 Programming Cable (6-) MASL (IEC) 1 96 Hearing Aid Case 93 Current (ma) Espresso ( ) 1 Life Espresso ( ) White & Sterling ( ) 2cc HFA SPLITS (ANSI) Sterling ( ) Bronze (641-2) Sterling ( ) Bronze ( ) 96 Color 1 and and Gain Gain 1 for the5 for the withthin withtube. Thin Tube. 5 (dbspl) 1 (dbspl) 1 FOG 1 1 (dbspl) FOG 1 Coil Sensitivity 1 5 Noise Input 1 1 TestGain 1 93 FOG Max 1/3 Octave Slate (641-5) (Size 3, Occluded) FOG Black Therapy Stimulus Black (641-6) Slate ( ) Thin Tube 5 pack TestFreq. (khz) 93 Champagne (641-8) HFA Frequencies (khz) Coil Sensitivity 9- Current (ma) -14 Range 119 HFA Gain 1 1 SurfLink Accessory Espresso White & Sterling TherapyTherapy Stimulus Stimulus Size: 29 Input Noise Life Life for 16-Hour for 16-Hour Day Day : / 8 29 Test Gain Zinc Air Zinc (days) Air (days) HFA Frequencies (khz) CROS 6 HFA Input Noise Input Noise Max RMS Max RMS (db SPL) 73 (khz) Test Freq Peak (db SPL) 1 Test Gain Test Gain Multiflex FOG <- Peak Gain Idle Current Idle Current (ma) (ma) 122 <-7 Range <-7 Current Current (ma) (ma) Sterling 7 HFA Frequencies HFA Frequencies (khz) (khz) Colour fitting range. SurfLink Accessory Color 1 2cc the RTF for with Earhook. Gain MASL (IEC) MASL (db(iec) SPL) Slate Test Freq. Test (khz) Freq. (khz) SurfLink SurfLink Accessory Accessory Coil Sensitivity Coil Sensitivity CROS HFA SPLITS HFA (ANSI) SPLITS(dB (ANSI) SPL) Color Color 122 HFA Gain Hz (%) 122 <-7 <-7 <-7 <-7 <- <- <- <- and Bronze 122 Range Range Hz (%) Multiflex CROS CROS Champagne 7 fitting fitting range. range. 6 Peak Gain 6 RTF HFA Peak Gain Peak Gain (db SPL) Peak HFA HFA 1 Champagne ( ) Black ( ) (dbspl) 1 (dbspl) Peak Peak 2cc (dbspl) 2cc 2cc 2cc 2cc (dbspl) - - (Size 3, Occluded) FOG - wired () each THIN TUBE THIN TUBE (Size 3, (Size Occluded) 3, Occluded) Fitting FittingFitting Range THINTHIN TUBETUBE Fitting Fitting Size (dbspl) Medi / i/i/i i/i/i i/i/i - wireless () each (926-) (535-) Long Right each - (17-) Long Left each - (18-) Short Right each - (18-) Short Left each - (17-) 9

6 SUMMIT PRODUCTS Power Plus () Power Plus () Parts Multiflex i CROS (wireless only) SUUDCM M S USMUM MIM T IPTR O P RDO UTC S TIST P R O D U C T S SurfLink Accessory (wireless only) MINI MINI i/i/i i/i/i Fitting HFA HFA - fitting minimini fitting range. range Coil Coil Sensitivity Sensitivity Idle Current Idle Current (ma)(ma) HFA SPLITS (ANSI) (db SPL) Therapy Therapy Stimulus Stimulus Max Max RMS RMS Life Weighted Weighted RMS RMS LevelLevel / Size 1 Indicator Pegs pair Adult (141-) 82 Paediatric (142-) <-5 <-6 <- <- Power Domes each (522-9) Left: Right: (534-) (531-) 1 (534-1) 1 (531-1) 2 (534-2) 2 (531-2) 3 (534-3) 3 (531-3) 4 (534-4) 4 (531-4) 5 (534-5) 5 (531-5) 3+ (534-6) 3+ (531-6) 4+ (534-7) 4+ (531-7) 5+ (534-8) 5+ (531-8) Occluded Comfort Buds Open Comfort Buds pack pack 8-mm (171-) 5mm ( ) 5mm (532-1) -12mm (172-) 6mm ( ) 6mm (532-2) 7mm ( ) 7mm (532-3) 12-14mm (173-) 9mm ( ) 9mm (532-4) 11mm ( ) 11mm (532-5) SurfLink 23 SurfLink Adapter SurfLink Control (64368-) Advanced (111-2) and and GainGain for the for 1 the minimini withwith ThinThin Tube. Tube. HFA SPLITS (ANSI) MASL (IEC) 98 Aid Case Hearing Current (ma) SurfLink 2 System (668-) Basic (111-) SurfLink Operation Manual (7-) (ENG-4) Line in cable for SurfLink 2 Programming Cable 1 1 (535-) (926-) 1 Long Right each - (17-) Long Left each - (18-) Short Right each - (18-) Short Left each - (17-) Life (6-) FOG (668-) White & Sterling (4-814) (dbspl) Color (dbspl) (dbspl) 7- FOG FOG Espresso (4-812) 2 Coil Sensitivity 7- Gain and and Gain 312 for the for the minimini 312 withwith Earhook. Earhook. Espresso (9-812) 7- Max 1/3 Octave Input Noise Sterling (4-811) Bronze (4-2) Sterling (9-811) Earhooks 5 pack Thin Tube 5 pack FOG 23 Weighted RMS Level SizeSize 23 Max RMS / / 23 Test Gain Zinc Air (days) Max Max 1/3 Octave 1/3 Octave HFA Frequencies (khz) MASL (IEC) (ma) Current 41 Test Freq. (khz) Slate (4-5) <- Range Coil Sensitivity White & Sterling Hz (%) Black (4-6) Slate (9-5) White & Sterling (9-814) 2cc 69 Gain RTF 23 Therapy Stimulus Gain HFA Current Current (ma)(ma) Black 312 Zinc 312 Zinc Air (days) Air (days) Espresso FOG FOG SurfLink Accessory 1 Peak Gain <- Size: <-6 <-5 : 1/ 6 Input Noise CROS Test Gain Life Life for 16-Hour for 16-Hour Day Day Color HFA Frequencies (khz) Multiflex HFA Test Freq. (khz) Black (9-6) Range InputInput NoiseNoise Color Color 2cc Champagne (4-8) (Size Bronze 3, Occluded) (9-2) Slate 6 Peak (db118spl) RTF Gain SurfLink Accessory Test Test Freq.Freq. (khz)(khz) SurfLink SurfLinkAccessory Accessory HFA SPLITS HFA SPLITS (ANSI) (ANSI) CROS MASLMASL (IEC)(IEC) Colour fitting range. Sterling RTF (db 59 SPL) Hz (%) cc Champagne (9-8) THIN TUBE (Size 3, Occluded) 1 HFA<-8 Gain 72 <-7 <-8 <-8 <-8 <- <- <-7 (%) Hz (%) Hz 142 Range Range Multiflex CROS CROS Test Test Bronze Peak Gain HFA Frequencies HFA Frequencies (khz)(khz) Multiflex Multiflex fitting range. Champagne RTF RTF RTF HFA HFA HFA PeakPeak 6 6 Peak RTF RTF - THIN TUBE PeakPeak (dbspl) 2cc (Size(Size 3, Occluded) 3, Occluded) 2cc 2cc 2cc 2cc FittingFitting Range Fitting Fitting THIN THIN TUBE TUBE Power Plus - Wired () each (dbspl) Medi (dbspl) i Power Plus - Wireless () each Zinc Air (days)

7 Life Zinc Air (days) Kinnect Wireless w () Kinnect Special Edition KINNECT KINNECT WIRELESS WIRELESS KINNECT WIRELESS B E H I N D -T H E- E A R 2cc FITTING FITTING GUIDE GUIDE FITTING GUIDE HFA HFA RTF RTF Peak Gain Test Freq. (khz) Test Freq. (khz) Test Freq. (khz) 56 RTF Gain TestGain TRULINK TECHNOLOGY Bronze Champagne Espresso White & Sterling Zinc Air (days) Zinc Air (days) Current (ma) iphone 6, iphone 6 Plus, iphone 5s, iphone 5c, iphone Kinnect Special Current (ma) 5, iphone 4s, ipad Air, ipad Air 2, ipadidle(4th generation), Edition : ipad mini with Retina display, ipad mini, ipad mini 3 1/ 1/ Life COLOR GUIDE Sterling Slate Black & Sterling andblack ipod touch (5th generation). Size FOG FOG 1/ FOG and Gain and Gain Kinnect Kinnect Special for the Kinnectfor the with Earhook. with Earhook. Edition *Results will vary based on wireless usage Current (ma) ( ) Indicator Pegs pair White & Sterling Earhooks 5 pack Paediatric 56(522-9) (142-) -7 Power Domes each 33 ) 8-mm ( Occluded Comfort Buds pack Left: Right: (534-) (531-) 1 (534-1) 1 (531-1) 2 (534-2) 2 (531-2) 3 (534-3) 3 (531-3) 4 (534-4) 4 (531-4) 5 (534-5) 5 (531-5) 3+ (534-6) 3+ (531-6) 4+ (534-7) 4+ (531-7) 5+ (534-8) 5+ (531-8) Open Comfort Buds pack 5mm ( ) 5mm (532-1 ) -12mm (172-) 6mm ( ) 6mm (532-2) 12-14mm (173-) 7mm ( ) 7mm (532-3) 9mm ( ) 9mm (532-4) 11mm ( ) 11mm (532-5) Hearing Aid Case Trulink (ENG-4) (926-) (529-) Life Zinc Air (days) and Gain and Gain for for with Thin Tube. the Kinnect thekinnect with Thin Tube. ( ) FOG 1 FOG (dbspl) 5 (dbspl) (dbspl) COLOR GUIDE 1 (dbspl) (dbspl) FOG 123Sterling Black & Sterling (974-8) (dbspl) App 4 (141-) Test Gain : 1/ : 1 FOG Slate (974-5) Espresso ( ) Bronze (974-2) Operation Manual Size Zinc Air (days) iphone 6, iphone 6 Plus, iphone 5s, iphone 5c, iphone 5, ipad Air, ipad Air 2, ipad (4th generation), ipad minionwith Retina display, *Results will vary based *Results will wireless vary based usage. on wireless usage. ipad mini, ipad mini 3 and ipod touch (5th generation). Size 2cc and Gain for Adult the Kinnect with Thin Tube. 74 HFA Frequencies (khz) Kinnect Special Edition Size: COLOR GUIDE COLOR GUIDE Test Freq. (khz) Life Life Range Thin Tube 5 pack (Size 3, Occluded) w () each -7 HFA Gain 67 THIN TUBEKinnect Wireless Peak Gain iphone 6, iphone 6 Plus, iphone 5s, iphone 5c, iphone 5, iphone 4s, ipad Air, ipad Air 2, ipad (4th generation), : Current (ma) Current (ma) ipad mini with Retina display, ipad mini, ipad mini 3 and ipod touch (5th generation). App 12 1 TRULINK TECHNOLOGY Kinnect fitting range. Colour App RTF HFA (khz) Frequencies Kinnect Wireless w () Parts 123 Black (974-6) HFA 52 and Gain Range the Test Gain Test Gain 43 for Kinnect with 33 Earhook. iphone 6, iphone 6 Plus, iphone iphone 6, iphone 5s, iphone 6 Plus,5c, iphone iphone 5s, iphone 5c, iphone 5, iphone 4s, ipad Air, 5, iphone ipad Air4s, 2, ipad Air, (4thiPad generation), Air 2, ipad (4th generation), : ipad mini with Retina ipad display, mini with ipadretina mini, ipad display, miniipad 3 mini, ipad mini 3 and ipod touch (5thand generation). ipod touch (5th generation). Kinnect Special Edition HFA Frequencies (khz) HFA Frequencies (khz) TRULINKTRULINK TECHNOLOGY TECHNOLOGY Kinnect fitting range RTF Gain 4 Champagne (974-8) 1-7 HFA -7 Gain App Range Range -7 : 3 74 Kinnect Kinnect fitting range. fitting range. 1 Peak 3 HFA Peak Gain RTF Gain RTF GainPeak Gain 74 HFA Gain HFA GainRTF 63 (db SPL) 63 SPL) Peak (db (Size 3, Occluded) cc 2cc ing Level in db (HL) B (HL) H e a r i n g L e v ehl ei na rd IEC OES 2cc FOG 4 1 Peak Peak (db 1 SPL) IEC OES 2cc 2cc w / w / w *Results will vary based on wireless usage. 2cc THIN TUBE THIN TUBETHIN TUBE (Size 3, Occluded)(Size 3, Occluded) B E H I N D -T H E- E A R Size FITTING GUIDE B E H I N DB -T E HHIFitting NE-DE-T AH RRange E- E A R 1/ w / w w / w w / w w / w / w (dbspl) App (dbspl) COLOR GUIDE 1/

8 EasyFit CIC () Universal Fit Completely-In-Canal EasyFit CIC () Parts EasyFit CIC () each BLUE - LEFT Extra Small (XS) ( ) Small (S) ( ) Fitting Range CIC Gain Data Medium (M) ( ) RED - RIGHT Extra Small (XS) (6-816) 2cc Small (S) (6-826) Medium (M) (6-836) Peak 118 HFA 6 RTF Peak Gain 51 Operation Manual Flex Strip Programming Cable HFA Gain 36 RTF Gain Range <-9 <- Test Freq. (khz) HFA Frequencies (khz) (ENG-4) (464-) Hearing Aid Case (926-) Long Right each - (17-) Long Left each - (18-) Short Right each - (18-) Short Left each - (17-) Colour Test Gain 29 Input Noise < < Medium Brown Faceplate Blue Shell (Left ear) : / Size: Medium Brown Faceplate Red Shell (Right ear) Current (ma) 1.2-* 1.2-* 1.2-* 1.2-* Life Zinc Air (days) 4-7* 4-7* Therapy Stimulus Max RMS Weighted RMS Level Max 1/3 Octave 14

9 CROS System The Starkey CROS System includes products specifically designed for patients who need sound routed to a better hearing ear. Starkey s CROS solution transmits sound wirelessly from a microphone placed on a patient s non-functional ear to a receiver fitted on a patient s better hearing ear. Devices can also be configured as a BiCROS solution for a patient who needs amplification in his or her better hearing ear. Special Features Clear and consistent wireless streaming using sync technology Acuity OS 2 brings audibility and speech understanding to patients in any environment Full Adaptive Directional functionality on the CROS transmitter Compatible with mini 312 and hearing aids Telecoil standard in CROS receivers Compatible with SurfLink accessories General Information Transportation and storage conditions: Safety s: CROS & BICROS Fitting Protocol Terminology CROS (Contralateral Routing of Signal): One unaidable ear; microphone enabled One normal-hearing ear; microphone disabled BiCROS (Bilateral CROS): One unaidable ear; microphone enabled One aidable ear; microphone enabled Wireless CROS/BiCROS system is composed of: 1. Transmitter: Worn on the ear without useable hearing enabled for CROS and BiCROS mini 312 CROS is compatible with mini 312 CROS is compatible with Information Model size IEC code ANSI code mini 312 CROS 312 PR41 2ZD CROS PR48 ZD Audio Information Audio Quality: Radio Information Antenna type: Operation frequency: Occupied bandwidth (99% BW): Modulation: Operating range: Wearing options: Use case: Transmit Power: khz sampling frequency Integral Dual Parallel Loop Antenna MHz khz FSK 1 m Behind-The-Ear s Applied USA Muse mini 312 CROS Part.249 FCC ID: EOA-EXPSTANDARD Streaming of audio signal to receiving hearing aid on the other ear mini 312: -23 dbm : - dbm Muse CROS Part.249 FCC ID: EOA-EXPSTANDARD - C (- F) to + C (1 F) and %-% rh. Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to C (122 F). Meets IEC safety standard and EN EMC standard. Get Started 2. Receiver: Worn on the normal-hearing ear or the ear with useable hearing enabled for BiCROS only Any device can be enabled as a Receiver The becomes a Receiver when brought into a fitting session with a Transmitter NOTE: The Receiver and the Transmitter must be the same style and have the same microphone configuration. Pairing The Receiver and the Transmitter must be paired and programmed together. If a Transmitter is ordered separately, the professional must pair the Transmitter and Receiver as a set in Inspire. To pair as a set: 1. Launch Inspire X. 2. On the Get Started screen, select View s, then choose the appropriate programmer and select OK. 3. Connect hearing aids to the fitting computer via the appropriate programming accessories. Refer to the Cables and Connectors for additional information regarding connecting the hearing aids. 4. If you are using a wireless programmer you will need to assign the Transmitter and Receiver to the appropriate ears. 5. Select Read Device Settings to start a new fitting session. NOTE: Receivers that have been previously fitted as hearing devices and are later being paired with a Transmitter will retain all of their settings. Initial Fit and Auto Path Initial Fit launches automatically when programming new hearing devices. 1. Select the appropriate Acoustic Options, then select OK. 2. Select the appropriate Experience with Amplification. Refer to the Experience Manager QuickTIP for additional information. 3. Insert hearing devices into the patient s ears, reduce all sources of noise, then select Begin to run the Auto Path. NOTE: If hearing device programming is conducted prior to the fitting appointment, re-run the Feedback Canceller with the hearing devices in the patient s ears. 4. Review the Auto Path results screen. Select Restart if Status is Incomplete for any steps, or select Close to continue. User Controls The User Control Configuration demo box will appear upon initial programming with Inspire X. Select Show Demo for demonstration of user control configuration options, or select Don t show again and Close. The User Controls can be accessed at anytime from the left navigation bar. Select User Controls on the left navigation bar, then open User Control Settings to setup the user control configuration. Initial Fit Memory Synchronisation The Transmitter and Receiver are always in the same memory. If they become out of sync, the Transmitter will switch to the same memory as the Receiver

10 To configure user controls for Volume Control: Drag Volume and drop it on the Transmitter and/or Receiver side. NOTE: Ear to Ear Volume Control is always enabled. To configure user controls for Memory Change: Drag Memory and drop it on the Transmitter and/or Receiver side. NOTE: Ear to Ear Memory Change is always enabled. To configure user controls for Level: Drag and drop it on the Receiver and/or Transmitter side. NOTE: Ear to Ear Level adjustment is not supported. To configure user controls for Balance Control (BiCROS only): Drag Balance Control and drop it on the Receiver and/or Transmitter side, then select Binaural or Sprinkler. NOTE: Ear to Ear Balance Control is always enabled. To configure user controls for Mute: Drag Mute and drop it on the Receiver and/or Transmitter side. If enabling Ear to Ear, both the Receiver and Transmitter will be muted via one user control. Quickfit and Fine Tuning Select QuickFit on the left navigation bar to make global fitting adjustments. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Volume Control Adjusts the audio level of both the Transmitter and Receiver. Balance Control Binaural: Pressing the user control will increase the microphone sensitivity on that device and shift the balance toward that side. The patient simply presses the user control on the device that they would like to be louder. Sprinkler: Initial direction (sprinkler down) will decrease the sensitivity of the transmitter microphone, regardless of which ear the device is on. Mute with Ear to Ear disabled Muting the Receiver: Mutes the output of the Receiver and no sound is heard, even if the Transmitter is active. Muting the Transmitter: Mutes the transmitter only. BiCROS memories result in audio only from the Receiver microphone. CROS memories result in no audio. Balance Control The BiCROS Balance Control adjusts the level of sound coming from the Transmitter relative to the sound coming from the Receiver. BiCROS Balance Control settings apply to all BiCROS memories. Changes will not affect the hearing device response. 1. Select CROS/BiCROS on the left navigation bar. 2. Select the Balance Control pin and move it closer towards the Transmitter side or the Receiver side to set the default Balance Control. NOTE: Each step results in a change of +1 db on one side and -1 db on the other side, resulting in a 2 db step size. The maximum difference between the Transmitter and the Receiver is db. 3. The Balance Control can be adjusted by the patient via user controls (if enabled), but will default to the level set by the professional. Indicators 1. Select Indicators on the left navigation bar. 2. Select or de-select check boxes to enable or disable indicators. NOTE: Volume indicators may be enabled or disabled on an individual basis. Balance Control 3. Select Adjust All Indicators to increase or decrease volume level for all Tone or Speech/Chimes indicators in 5 db increments, or to change the voice language. 4. Select the Individual Indicator names to adjust the volume level and stimulus type for individual indicators, then select Play to play indicator directly through devices or Demo to play indicator through loudspeaker for demonstration purposes. Indicators Select Fine Tuning on the left navigation bar or from the bottom of the QuickFit screen to make detailed fitting adjustments of individual channels and input levels. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Fine Tuning Additional Adjustments Refer to the QuickTIP library for additional information regarding programming of Experience Manager, Lowering, Environment Manager, and. Memories CROS and BiCROS can be enabled on a per-memory basis. 1. Select CROS/BiCROS on the left navigation bar. 2. Select memory 1, 2, 3, and/or 4, select the memory drop-down arrow, then select desired memory to program. 3. For each compatible memory, select Hearing Aid Only, CROS, or BiCROS. NOTE: Some memories are incompatible for CROS/BiCROS, such as Mute, Streaming, Telephone, Telecoil, Autophone, Autocoil, and Stream Boost. Mode for Selected Memory Fitting Summary 1. Select Fitting Summary on the left navigation bar. 2. Select feature names or details to change status of features if necessary. Feature names are hyperlinks and will navigate to the adjustment screens. 3. Select Print button to generate a one page Fitting Report or a personalised Device. 4. Select Save button to save current fitting session. Fitting Summary Demo Wireless CROS/BiCROS streaming is not active during the fitting session. Use the Demo feature to pause the fitting and demonstrate the CROS/ BiCROS functionality. Unpairing CROS and BiCROS Receivers can be converted back into traditional hearing devices. However, a Transmitter cannot be turned into a traditional hearing device and a traditional hearing device cannot be turned into a Transmitter. To unpair and convert a Receiver into a traditional hearing device: Select CROS/BiCROS on the left navigation bar. 2. Select Demo, then select Return to Fitting when the CROS Demo Mode dialog box appears. 3. The patient will hear the active memory indicator, followed by the Stream Start indicator (if enabled). 4. In Demo, the professional can ask questions about balance and sound quality. 5. Select Return to Fitting to end streaming and resume the fitting session. CROS Demo Mode Dialog Box 1. Launch Inspire X. 2. On the Get Started screen, select View s, then choose the appropriate programmer and select OK. 3. Connect only the Receiver without the Transmitter, then select the check box next to the name of the Receiver. Wireless Device Pairing Dialog Box 4. When prompted with the Wireless Device Pairing dialog box, select Continue to remove the Transmitter information from the device and continue with the fitting. NOTE: All memory-specific CROS/BiCROS information will be lost at this time. 19

11 Made for a wireless landscape SurfLink accessories offer patients carefree connectivity. SurfLink SurfLink our new, small and simple mobile phone streaming solution. Connect any Bluetooth-ready mobile device to their hearing aids to stream phone calls. The SurfLink adapter is compatible with the SurfLink 2. SurfLink 2 Streams stereo sound directly from media devices to the patients hearing aids without pairing or body-worn relay devices Helps prevent patients and companions from fighting over the volume SurfLink 2 Featuring high-fidelity sound when paired with hearing aids. SurfLink 2 lets patients stream from any media device directly to their hearing aids with no intermediary device. SurfLink 2: Uses Intelligent Mobility to allow seamless room-to-room transitions between media devices Enables multiple people wearing wireless hearing aids to connect to a single device Eliminates audio delay and lip-sync issues commonly found with other wireless systems 1 SurfLink System SurfLink adapter Plug the into the bottom of the SurfLink 2 Stream calls from any Bluetooth-ready mobile phone to hearing aids SurfLink 2 SurfLink With the optional SurfLink, patients can control memory and volume adjustments, mute their hearing instruments, or go in and out of streaming mode. The SurfLink 2 is designed to stream audio directly to hearing aids. This discreet, lightweight device can be worn by a conversation partner to aid patients in one-on-one conversations or settings with multiple speakers. Patients are able to switch between different modes to optimise their listening experience in these different environments. SurfLink SurfLink, combined with sync technology and Inspire fitting software, gives you the ultimate speed and flexibility in direct-to-hearing aid wireless programming with no relay device. Line in Audio Cable A specially designed cable that plugs into the SurfLink 2 and allows an audio input from the headphone socket of any device to be streamed from the. Detects your patients wireless devices in seconds Features at least a -foot range Frees patients to move around during counselling and demonstrations Connects via standard USB cable Requires no additional hardware for the patient Is four times faster than HiPro and nearly twice as fast as NOAHLink 1 Latency is unnoticeable according to International Telecommunications Union standards 21

12 Software Quicktips: Get Started 1. Launch Inspire X. 2. On the Get Started screen, select View s, then choose the appropriate programmer and select OK. 3. Connect hearing devices to the fitting computer via the appropriate programming accessories. Refer to the Cables and Connectors located under Help in Inspire for additional information regarding connecting the hearing devices. NOTE: If you are fitting a hearing device on the right ear, select Assign Right to designate a hearing device for the right ear. 4. Select the check box next to the hearing device(s) to be programmed. 5. Select Read Device Settings to begin a new fitting or for a follow-up fitting session using the current settings in the hearing devices, or Load a Previous Session to retrieve a previously saved session, then select Start. Initial Fit and Auto Path Initial Fit launches automatically when programming new hearing devices. 1. Select the appropriate Acoustic Options, then select OK. 2. Select the appropriate Experience with Amplification. Refer to the Experience Manager QuickTIP for additional information. 3. Insert hearing devices into the patient s ears, reduce all sources of noise, then select Begin to run the Auto Path. NOTE: If hearing device programming is conducted prior to the fitting appointment, re-run the Feedback Canceller with the hearing devices in the patient s ears. 4. Review the Auto Path results screen. Select Restart if Status is Incomplete for any steps, or select Close to continue. User Controls The User Control Configuration demo box will appear upon initial programming with Inspire X. Select Show Demo for demonstration of user control configuration options, or select Don t show again and Close. Refer to the User Controls QuickTIP for additional information. Quickfit and Fine tuning Select QuickFit on the left navigation bar to make global fitting adjustments. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Select Fine Tuning on the left navigation bar or from the bottom of the QuickFit screen to make detailed fitting adjustments of individual channels and input levels. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Get Started Initial Fit in Fine Tuning Memories 1. Select Memories on left navigation bar or select Memories from the middle of all fitting screens. 2. Select drop-down arrows to extend the Memories menu, then select the desired memories to program. 3. If configuring a Music Memory in, refer to the Music Memory QuickTIP. 4. If enabling a Telephone, Autophone, Telecoil, Autocoil, or Loop Memory in, select Configure Phone and Loop Options from the Memories screen. Refer to the Phone Solutions QuickTIP for additional information. NOTE: Select microphone offset if enabling a Loop or Phone memory. 5. Select Additional Configuration Options from the Memories screen to Copy, Move, or Link memories and adjust the Telephone Release. Accessories Select Accessories on the left navigation bar to configure SurfLink accessories. Refer to the SurfLink QuickTIPs for additional information. Indicators 1. Select Indicators on the left navigation bar. 2. Select or de-select check boxes to enable or disable indicators. NOTE: Volume indicators may be enabled or disabled on an individual basis. 3. Select Adjust All Indicators to increase or decrease volume level for all Tone or Speech/Chimes indicators in 5 db increments, or to change the voice language. 4. Select the Individual Indicator names to adjust the volume level and stimulus type for individual indicators, then select Play to play indicator directly through devices or Demo to play indicator through loudspeaker for demonstration purposes. Additional Adjustments Refer to the QuickTIP library for additional information regarding programming of Experience Manager, Lowering, Environment Manager, and. Fitting Summary 1. Select Fitting Summary on the left navigation bar. 2. Select feature names or details to change status of features if necessary. Feature names are hyperlinks and will navigate to the adjustment screens. 3. Select Print button to generate a one page Fitting Report or a personalised Device. 4. Select Save button to save current fitting session. Memories Indicators Fitting Summary 22 23

13 Software Quicktips: Kinnect Hearing device programming must be completed prior to connecting the hearing devices to the Apple or Android device. Get Started Expected range for wireless programming is feet. 1. Turn Bluetooth OFF on Apple or Android devices. 2. Insert fresh battery into hearing devices and close battery doors. 3. Launch Inspire X. 4. On the Get Started screen, select View s, then choose the programmer and select OK. 5. Select the check box next to the hearing devices(s) to be programmed. 6. Select Read Device Settings to start a new fitting session using the current settings in the hearing devices or Load a Previous Session to retrieve a previously saved session, then select Start. NOTE: Select Performance Update, if applicable, to update the firmware of the devices. 7. Select the appropriate Acoustic Options, then select OK. Auto Path Auto Path establishes recommended first fit settings for the connected devices based on the patient s audiogram. Functions include Feedback Canceller, Best Fit, Reset Data Log, Voice Language, and Experience Level. 1. Insert hearing devices into the patient s ears, reduce all sources of noise, then select Begin. 2. Select the desired Experience Level, then select Next. 3. Review the Auto Path results screen. Select Restart if Status is Incomplete for any steps, or select Close to continue. User Controls The User Control Configuration demo box will appear upon first fitting with Inspire X. Select Show Demo for demonstration of user control configuration options, or select Don t show again and Close. Refer to the User Controls QuickTIP for additional information. Quickfit and Fine tuning Select QuickFit on the left navigation bar to make global fitting adjustments. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Select Fine Tuning on the left navigation bar or from the QuickFit screen to make detailed fitting adjustments of individual channels and input levels. Refer to the QuickFit and Fine Tuning QuickTIP for additional information. Get Started Auto Path Fine Tuning Memories 1. Select Memories on left navigation bar or select the Memories bar in the middle of Fitting screens. 2. Select drop-down arrows to extend the Memories menu, then select the desired memories to program. 3. Select Additional Configuration Options to Copy, Move, or Link memories and adjust the Telephone Release. Indicators 1. Select Indicators on the left navigation bar. 2. Select or de-select check boxes to enable or disable indicators. 3. Select the Individual Indicator names to adjust the volume level and stimulus type for individual indicators, then select Play to play indicator directly through devices or Demo to play indicator through loudspeaker for demonstration purposes. Additional Adjustments Refer to the QuickTIP library for additional information regarding Experience Manager, Lowering and Noise Control. Fitting Summary 1. Select Fitting Summary on the left navigation bar. 2. Select feature names or details to change status of features if necessary. Feature names are hyperlinks and will navigate to the adjustment screens. 3. Select Print button to generate a one page printed report. 4. Select Save button to save current fitting session. Pairing to Apple and Android Devices 1. After programming is completed, exit Inspire X software. 2. Turn Bluetooth ON on Apple or Android devices. Memories Indicators Fitting Summary Refer to for Apple Devices: Setup or for Android Devices: Setup for additional information. 24

14 Contacts North Margaret Black : margaret_black@starkey.co.uk North Central Trevor Bridge : trevor_bridge@starkey.co.uk South Central & South Wales Kiran Sihota : kiran_sihota@starkey.co.uk London & South East Julie Adshead : julie_adshead@starkey.co.uk South Coast Lorraine Morley : lorraine_morley@starkey.co.uk Southern Ireland Freephone: sales@starkey.co.uk 26

15 A global company headquartered in Eden Prairie, Minnesota, USA. Starkey Hearing Technologies, William F. Austin House, Bramhall Park, Pepper Road, Hazel Grove, Stockport, SK7 5BX t: 42 f: e: w: / uk.starkeypro.com Starkey Laboratories Ltd. Registered in England, No Registered address: The Pinnacle, 1 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 1FE.