Enhancing Your Personal and Professional Resilience

Transcription

1 Enhancing Your Personal and Professional Resilience Mamta Gautam, MD, MBA, FRCPC, CPDC, CCPE, MOT

2 PROFESSIONAL RESILIENCE 1. Being prepared for the event 2. Coping with the situation skills and strategies 3. Bouncing back and growing further

3 Key to enhancing: Benefits of Resilience Quality of care less errors Quality of caring increased empathy, increased patient engagement and satisfaction Sustenance of the health care workforce reduction of burnout, increased physician engagement and satisfaction, less attrition

4 THE FIVE C s of RESILIENCE CONTROL CARE FOR SELF COMMITMENT RESILIENCE CALMNESS CONNECTION

5 1. Control and Confidence One needs a sense of: Self awareness Confidence Control

6 COMMON PERSONALITY TRAITS Overly conscientious People pleasing Sense of Responsibility and Guilt Unrelenting perfectionism Need to control others Chronic self doubts Uncomfortable with love, approval Ability to delay gratification

7 FIVE EARLY DANGER SIGNS Increase in physical problems and illnesses. More problems with relationships. Increase in negative thoughts and feelings. Significant increase in bad habits. Exhaustion.

8 BURNOUT A syndrome of emotional exhaustion, chronic overstress. Emotional Exhaustion Depersonalization Reduced Personal Accomplishment

9 SERIOUS CONSEQUENCES 1. Professional problems 2. Difficulty with relationships 3. Physical health problems 4. Psychiatric Problems - Eating Disorders, Anxiety Disorders, Depression, Suicide

10 Even the healthiest and strongest of us can become unhealthy in an unhealthy environment.

11 DEALING WITH STRESS THE NUMBER ONE CAUSE OF STRESS: The perception that we have no choice, no control. THE NUMBER ONE SKILL IN DEALING WITH STRESS: Challenge your perception.

12 STEPS IN MANAGING STRESS 1. Identify the stressor 2. Recognize that you have more control than you think you do 3. Identify what parts you do, and do not, control 4. Focus on what you do control, and learn to cope with what you do not control

13 We need to stop blaming individuals and see this as a shared responsibility of: Individual health care provider Healthcare system/organization

14 2. Commitment What initially drew me to this work? Values clarification exercise Reflection and Journaling how is my work meaningful to me? My best moment at work

15 The Five Balls The Work Ball The Home and Family Ball The Relationships Ball The Friends Ball The Self Care Ball

16 What are your Big Rocks?

17 3. Caring Connections We often feel alone and lonely, with our workload and responsibilities Holding Environment how would you create this?

18 Relationships in the workplace Create a sense of community personal touch Emotional Bank Account Add fun to work Use peers/colleagues for support Encourage mentoring Build teams communicate, resolve conflicts

19 Personal Relationships How do we nurture and support these With our partner? With our children? With our parents and siblings? With our friends?

20 USE SUPPORT SYSTEMS Have at least one good friend Friends- good for you physically, emotionally People who are good for you Pets

21 4. Calmness Recognize when you are not calm Learn skills to manage during that time

22 Allow It: ABC s of Calmness Journaling acknowledge and let go Four-letter technique write at least 4 letters; do NOT send Burn it off: Exercise long run, hard workout, punching bag Calm down: Deep Breathing Gratitude Spirituality Yoga Relaxation Exercises Visualization, active and passive Mindfulness Meditation

23 Mindfulness Meditation Maintaining a moment-by-moment awareness of our thoughts, feelings, bodily sensations, and surrounding environment. Pay attention in systematic way, to your breathing, what you are sensing, thoughts, emotions, physical sensations Be in the present, not past or future Accept the moment. This is it. Non-judgmental The Purposeful Pause Focus on 5 things you can see, 4 things you can hear, 3 things you can feel, 2 things you can smell, 1 thing you can taste

24 RELAXATION TECHNIQUES Many methods available Spiritual relaxation, meditation Rehearse for the performance

25 TAKE REGULAR TIME OFF Planned : The Tarzan Rule Unplanned : A Gift of Time

26 SHARE YOUR STORIES

27 5. Care for Self Take care of yourself first Make time for yourself Exercise Nutrition

28 Healthy sex life Get your own family doctor Indulge yourself Sleep

29 LAUGH MORE OFTEN.

30 FINANCIAL MANAGEMENT Stick to basic financial principles Reduce non-deductible debt Avoid Christopher Columbus Syndrome Do not overextend financially

31 LET GO OF THE GUILT Acknowledge it; let go of it My Rule for Doctors

32 YEAH, SOUNDS GREAT... BUT HOW DO I INCORPORATE THIS INTO MY DAILY LIFE?

33 DON T JUST TRY.