Courses and Workshops

Transcription

1 CNWL recovery &wellbeingcollege Courses and Workshops

2 Welcome to the CNWL Recovery and Wellbeing College Welcome! You have made the first step, which is to see what we can do to help you in your recovery journey, or to help you help others in their recovery journey. Read about how to access our courses and workshops on page 58 The CNWL Recovery and Wellbeing College is proud to work in partnership with: Continuing Professional Development Courses with this logo have been independently assessed and have shown that they meet the necessary standards of excellence for professional development training. However, even if you are not coming for work reasons, this quality mark shows that our courses have much to offer anyone for building skills in self-management, communication, team-working, emotional intelligence and problem solving. Brent

3 Contents Welcome...2 How to enrol...4 Are you nervous about coming?...4 Come and meet one of our Learning Advisers...5 List of courses and workshops...6 Accessibility of our courses and sites...48 Frequently Asked Questions...50 Student Charter...52 Fees...54 Alphabetical index of courses...56 How to complete your enrolment form...58 Enrolment form Our sites...61 Get in touch

4 How to enrol Are you nervous? You can attend the CNWL Recovery and Wellbeing College free of charge if you: Currently use CNWL services or have used these services in the last 12 months Are a supporter (carer, friend or family) of someone who is currently using CNWL services or of someone who has used these services in the last 12 months. Are a member of CNWL staff (including Local Authority Staff working within our integrated services or partner agencies) or you are a student on placement with CNWL. If you are not someone in one of the groups above you are also very welcome. Please go to page 54 for information on our course and workshop fees which are adjusted for unwaged and waged people. To access our courses and workshops there are three steps: 1. Explore our courses and workshops and read the descriptions of the ones which interest you. 2. Check which courses and workshops are running this term in our timetable. 3. Choose your courses and workshops and enrol. To enrol, please read page 58 and then complete and post the Enrolment Form on pages 59 and 60. Alternatively you can download the electronic enrolment form from recoverycollege and then or post it. If you are a member of CNWL staff please enrol online via the Learning and Development Zone (LDZ). If you would like to enrol in person with one of our team, we have Open Days at the start of each term. Please see the timetable for dates. Or do you have concerns about coming to the CNWL Recovery and Wellbeing College? Many of our students are nervous about coming to the College for the first time. Some people find it difficult talking in a group, or being in a group, due to factors like loss of confidence. Some people find it difficult to concentrate because of the difficulties they are experiencing and they are worried about not being able to follow the course or participate in exercises. It is quite normal for our students to be nervous or worried about attending a course. Our courses and workshops are designed with the expectation that many people will be nervous or worried or have difficulty concentrating. For every course and workshop there are two trainers, a Peer Trainer who has direct life experience of recovery and a Practitioner Trainer, for example an Occupational Therapist or a Social Worker, who is experienced in supporting people who use our services. Both trainers will support students who are nervous or are worried throughout the training. Some people may need additional support around this or a similar issue; if you need any additional support then we will do our best to help you and we explain about this in our enrolment form section on pages 58.

5 Come and meet one of our Learning Advisers... Are you unsure of which courses to choose? With over 80 courses and workshops you may be wondering which ones to choose and what s most likely to be helpful to you. You could meet with one of Learning Advisers to think about what you want to get out of coming to the College. Our Learning Advisers have been CNWL Recovery and Wellbeing College students themselves. They know the courses and workshops really well and they are now Trainers and Learning Advisers. They can help you put together an individual plan for your learning and work out which courses or workshops will best meet your needs. Our Learning Advisers are Peers, which means they have direct life experience of recovery from mental health difficulties and/or other health difficulties. Would you prefer a one-to-one meeting before attending our courses? We also recognise that there can be factors which can make coming to the College more difficult like problems arriving on time, problems with concentration, finding it difficult to talk in groups, or a disability. These sorts of difficulties might prevent you coming to our courses and workshops or make your learning more difficult. You can also meet one of our Learning Advisers to work through these sorts of difficulties so that you can access the courses more easily

6 Course and worksh Understanding health difficulties and ways of managing them pages Understanding alcohol and drug use 10 Understanding anxiety 10 Understanding depression 10 Understanding eating difficulties 10 Introduction to hearing voices 11 Understanding psychosis 12 Managing psychosis together 12 Understanding bipolar disorder 13 Understanding OCD (Obsessive Compulsive Disorder) 13 Understanding personality disorder 14 Understanding self-harm 14 Understanding mental health 14 Understanding mental health medication 14 Understanding dementia 15 Understanding hoarding 15 Let s talk about sickle cell 16 Living with chronic pain 16 Living with asthma 16 Living with COPD (Chronic Obstructive Pulmonary Disease) 17 Looking after our health and wellbeing pages Introduction to managing stress 18 A good night s sleep 18 You and your wellbeing - a dozen ways to make it better 18 Introduction to our healthy lifestyle courses 18 Healthy eating 19 Exercising for health 19 A healthy heart 20 First steps to quitting - smoking cessation workshop 20 Go smoke-free 20 Type 2 diabetes: What s my risk? 20 Emotional wellbeing with diabetes 21

7 op List Employment and work-related pages Introduction to our employment courses 22 Understanding work-related welfare benefits 22 Goal setting and skills 22 Job searching 22 CV Workshop 22 Job applications and interview skills 22 Job search support and making an action plan 22 Managing personal information at work 22 Managing stress and your health and wellbeing at work 23 Understanding and developing ourselves pages Journey to self-discovery: making my life better 24 Telling your story 24 Mentalisation: understanding me, understanding you 24 Assertiveness skills 25 Understanding anger 26 Understanding bereavement 26 Spirituality and wellbeing 26 Introduction to mindfulness 27 Discovering self-compassion 28 Creativity and wellbeing 28 Reading for recovery

8 Taking control in recovery and life pages Introduction to recovery 30 Taking back control - Health and Wellbeing Planning 30 Shared decision making and advance planning in life limiting illness 31 Understanding resuscitation and do not attempt resuscitation decisions 31 Thinking about hope and loss in life-limiting illness - living with change 32 Beating mental health discrimination and stigma 32 Exploring hopes and dreams 32 Understanding the mental health act 33 Personal budgets in Harrow 34 Self-directed support in Brent 34 Planning for life beyond services 35 Living with change - the only constant in life is change 35 Managing holidays and anniversaries 36 Coping with Christmas 36 Money wise 36 Making friends with computers and getting online 37 Social media explained 38 Staying safe: independence, choice and control 38 Working in partnership with your GP practice 38 Feeling part of my community 38 Citizenship and voting rights 39 Developing recovery focused practice and getting involved pages Recovery focused practice 40 Using coaching skills to support others 40 Learning together with carers 41 Gathering recovery stories 42 Recovery focused practice for administrative staff 42 Shared decision making 42 Collaborative CPA planning 43 Shared safety planning 43 Recovery and user expertise 44 How to organise and chair meetings 44 Genuine co-production - not just a token! 44 Peer working and co-producing in practice 45 Co-producing research 45 Setting up a Peer Support Group 46 Introduction to Clinical Commissioning Groups 46 CNWL - an overview 47

9 Course and workshop descriptions

10 Understanding health difficulties and ways of managing them Understanding alcohol and drug use Two-week course (one half-day workshop each week) This workshop is for people who are curious or concerned about their own alcohol or drug use, or are concerned about the alcohol or drug use of someone they care about. We will be exploring these issues in a safe and non judgemental way. Understanding anxiety Everyone experiences periods of anxiety at some stage in their lives. We can feel tense, uncertain, fearful or nervous. Anxiety is a word where we describe these moments of discomfort. In this workshop we will look at how anxiety affects people in different ways - both emotionally and physically - and when these periods of unease, fear or worry affects your mental health. We will look at the different types of anxiety, its possible causes and how you can help manage these feelings. You will have the opportunity to discuss your own personal experiences whilst learning from others. This workshop will provide you with a safe space to discuss your concerns, whilst find out about support, treatments and self-help groups available in your community to help you or somebody you know manage anxiety. Understanding depression One-day workshop Depression goes beyond feelings of sadness or unhappiness and can deeply disrupt how we think, feel and live in our daily lives. Some people will have experiences which are not well-known features of depression. This workshop covers essential information about depression, how it is diagnosed and how it affects different people. We also look at the different tools for managing depression. This is a space to discuss your experiences and learn from others too. Understanding eating difficulties Everyone has different eating habits and life events that cause stress and pressure, which in turn can influence our relationship with food. If we continue to eat too much or too little over a period of time, we could be in danger of developing an ongoing problem. Complicated feelings around food can present problems to our health and wellbeing. In this workshop we will explore the idea of what eating challenges are and what it can mean to have an eating difficulty. Like many mental health challenges, eating difficulties are experienced differently but there can also be some common experiences too. We will identify the different types of eating challenges and explore how we might begin to recover from eating distress.

11 Introduction to hearing voices Hearing voices is a more commonplace experience than many people realise and it is not necessarily a sign of mental ill-health. People have different experiences of hearing voices. We are all unique, so it s unsurprising that voices can be equally individual in terms of their identity, content, interpretation and impact. However, hearing voices can be a very distressing experience, both for the person who hears voices and the people who care about them. Many workers may also find working with people who hear voices difficult and may feel unsure of what is helpful to someone. We recognise each person s own potential to recover from the distress associated with difficult voices. This introductory workshop is for anyone who wants to understand more about hearing voices. It will include: Different theories and ideas Coping strategies people have used Sources of support, advice and information An introduction to the Hearing Voices Network

12 Understanding psychosis The experience of psychosis, such as hearing voices or experiencing a different sense of reality to other people, is surprisingly common. However, if long-lasting or severe it can lead to a diagnosis such as schizophrenia or schizo-affective disorder. Experiencing psychosis and being diagnosed can be a frightening and life changing event. There are lots of myths and prejudices about psychosis that can make coming to terms with this diagnosis even harder. This introductory workshop aims to help people with their understanding of these issues. We will outline treatment options and explore ways to promote recovery and self-help. We will explore personal experiences of psychosis and identify the ways people have managed their experiences so that they can get on with their lives. It has helped me to feel a valued member of society Student, CNWL Recovery and Wellbeing College Managing psychosis together One-day workshop When someone is diagnosed with psychosis it can be a frightening and life-changing event, not just for the person diagnosed, but also for their families and friends. There are a number of theories about what psychosis is, which can be confusing for everyone involved. People with experience of psychosis, friends, family members and professionals may hold different ideas about the way forward, and even though everyone is doing the best they can, misunderstandings can easily happen. Important relationships can become strained and it can feel difficult to know what to say or do. This course is designed for anyone who has been affected by psychosis, to think about how to prevent psychosis from getting in the way of the relationships that are important to us. The workshop explores: What we mean by psychosis How psychosis can affect relationships with family, friends and professionals How relationships help recovery How we build or strengthen helpful relationships Getting the balance right: knowing when to step in and when to step back.

13 Understanding bipolar disorder One-day workshop Someone diagnosed with bipolar disorder can experience a spectrum of moods from euphoria, over-activity and excitability - known as mania - to deep depression. With bipolar disorder these moods can change very quickly. Some people also see or hear things that others around them do not see, known as hallucinations, or they may have strange, altered beliefs. This introductory workshop explores: The common features of bipolar disorder What can trigger a bipolar episode Treatments and medication How bipolar disorder can be self-managed How to rebuild a meaningful life with bipolar. Understanding OCD (Obsessive Compulsive Disorder) Obsessive Compulsive Disorder (OCD) is a serious condition where someone experiences frequent intrusive and often unwelcome obsessional thoughts. These can be followed by repetitive compulsions, impulses or urges. The impact of living with OCD can be profound, affecting someone s entire life from education, work and career development to social life and personal relationships. The impact on family and friends can also be huge. Receiving appropriate treatment and help is the key to long-term recovery. This half-day workshop covers essential information about OCD, treatments available, self-help strategies and resources

14 Understanding personality disorder One-day workshop Personality related difficulties affect how people view and manage their emotions and relate to other people. This is often, although not always, because they have experienced childhood trauma of some kind or they did not have the chance to learn to develop trust in themselves or others when they were growing up. This workshop discusses: What is meant by personality disorder in general and the impact of having that diagnosis How personality difficulties may influence other aspects of a person s mental and physical health Specific treatments for personality difficulties, as well as how people can look after their own wellbeing. Understanding self-harm Life can at times be hard to cope with, especially if you have experienced traumatic events. Sometimes, it feels that the only way to feel better or express how you feel is to hurt yourself in some way. What starts as a private act can become a habit which can get out of control. There are lots of myths about self-harm because it is something that many people find difficult to understand. This can make it a taboo, embarrassing subject that is uncomfortable to admit and address. The reality is that many more people self-harm than you think. This workshop aims to give you confidence to think and talk about this subject and to understand the very individual experience of it. Understanding mental health Mental health, like physical health, is something that we all have and yet it can often be difficult to talk about. What do we mean when we talk about mental health? This course looks at the main ideas about mental health, wellbeing and the experiences of emotional and psychological distress. This includes: Looking at different experiences Myths and stereotypes that we may hold about mental ill-health What we can do to support a friend, family member or colleague in distress. This course offers a supportive space to ask any questions you may have and to learn from each other. Understanding mental health medication Using medication can be a short term strategy or a long term life decision at different points in our lives. There is a lot to think about and learn when we are making such decisions, not least how we feel about it and what it means to us as individuals to take medication. In this workshop we will think about the different kinds of mental health medication and how we can get the information we need to make our choices, which are often challenging. We will think about ways of using medication, including living with possible side effects, to help us lead the lives we want.

15 Understanding dementia Dementia is the term used to describe a group of experiences including memory loss, confusion, mood changes and difficulty with day-to-day tasks. There are many types of dementia, with Alzheimer s being the most common. Understanding the common difficulties can help us to manage the challenges, which will also be related to someone s personality and personal history. This introductory workshop will look at: The different forms of dementia (including myths and stereotypes) and ways of managing symptoms The emotional and physical impact on someone and their world Helpful ways of communicating and making a connection with someone with dementia. Understanding hoarding One-day workshop Is your home full to bursting with stuff that you think may come in handy some day or you feel you could not possibly throw away? Do you seem to bring more into the house than you get rid of? This workshop will look at why some of us find it so hard to part with things, even when we may be feeling overwhelmed by them. People keep different kinds of things and different amounts of things, but it can have a real effect on our lives. We will explore the reasons why people start to keep things and what we can do to begin to tackle hoarding when it becomes a problem

16 Let s talk about sickle cell Two half-day workshops Sickle Cell Disease is an inherited blood disorder that causes bouts of severe pain from time to time and brings lasting challenges for everyday life. Worldwide, it is one of the most commonly inherited conditions, but remains poorly understood. The aim of this 2-part workshop is to: Learn about the range of individual experiences of people affected Dispelling myths and identifying barriers to understanding Exploring helpful ways of communicating across family, work and care situations. Living with asthma Asthma is a long-term physical health condition that affects the airways and at times makes it difficult to breathe. This can impact on a person s daily life and those who live with them. Medication is often used to manage symptoms but changes to lifestyle can also help too. This workshop will provide an overview of asthma and identify symptoms. We will explore possible triggers and how to manage asthma longterm, including complementary therapies and the emotional impact of living with a long term condition. We will also suggest practical ways to manage asthma and discuss how we can live as full and active a life as possible. Living with chronic pain Four-week course (half-day workshop each week) This workshop will explore what living with chronic pain means and the potential impact on someone s life and those close to them. We will explore treatment options, including active self-management, physical and psychological techniques, as well as medical treatments. The course is suitable for those living with chronic pain, supporters (family, friends, and carers) and members of staff. There will be the opportunity to discuss personal experiences and to learn from other participants.

17 Living with COPD (Chronic Obstructive Pulmonary Disease) Chronic Obstructive Pulmonary Disease (COPD) is the name used to describe a number of conditions affecting the lungs, including emphysema and chronic bronchitis. Living with a lung condition is not easy and COPD can affect many aspects of someone s life. If you are living with COPD, or caring for someone who is, it s important to get the support you need. This workshop explores how COPD can emotionally affect those living with it, for example by feeling stressed, anxious or depressed. We also explore a number of treatments that can improve symptoms, and many self-help strategies, which can minimise the impact COPD has on a person s life. There will be the opportunity to discuss personal experiences and to learn from other participants. The Recovery and Wellbeing College reflects we are all human and brings us together to learn from each other Student, CNWL Recovery and Wellbeing College

18 Looking after our health and wellbeing Introduction to managing stress These days, many aspects of life can feel highly stressful, affecting our ability to think clearly, to relax or to look after ourselves. Whilst small amounts of stress can prompt us to action, too much stress over a long period of time can seriously affect our emotional and physical health. This introductory workshop supports you to look at the causes of your stress, giving you practical activities and suggestions that can help you to reduce the impact on your life. A good night s sleep Two half-day workshops - with the chance to try out different strategies between sessions Do you wake up too early in the morning or spend the night tossing and turning? Maybe both? This workshop gives basic information about how sleep works, why we need it and the common causes of sleep problems. The aim is to help you improve your understanding of sleep and how you can tackle your individual night time challenges. You and your wellbeing - a dozen ways to make it better One-day workshop Everyone can increase their mental and physical wellbeing: there is always potential for change. You will hear about and discuss a dozen key areas which have a powerful impact on human mental and physical health. You will also have the opportunity to carry out a wellbeing check on yourself and produce a personal action plan to help you make changes to enhance your wellbeing. We will also include suggestions about resources that may be useful. Come prepared to consider information on a range of mental and physical health issues, and identify how this may relate to your personal lifestyle and wellbeing. Introduction to our healthy lifestyle courses This workshop will explore the courses that we are offering which support a physically healthy lifestyle. In this workshop you will have the chance to ask questions and sign up to the courses that fit your individual needs.

19 Healthy eating Eating a healthy balanced diet can make a real difference to our physical and mental health. It can help us maintain a healthy weight and reduce our risk of developing coronary heart disease, diabetes, and high blood pressure. Whether you are alone and find it difficult to plan and prepare meals or else face the challenge of feeding a family, this workshop will offer helpful strategies and practical tips to show how healthy eating needn t be expensive or complicated. Exercising for health Being physically active and getting enough exercise helps improve both our mental and physical health. It can help us control our weight, reduce the risk of heart disease, lower our blood pressure and cholesterol levels, as well as make us feel more positive in our outlook. This workshop explores the many ways in which we can increase our physical activity, whether it s through a specific form of exercise or simple day to day changes to help us move more. A completely refreshing learning experience as I have always attended courses for clinicians only Student, CNWL Recovery and Wellbeing College

20 A healthy heart This workshop explores how high blood pressure, high cholesterol, smoking, obesity and a lack of exercise can put strain on your heart and place your health at risk. Fortunately there is much we can do to take care of our heart by making gradual changes and following a healthy lifestyle. This workshop will allow participants to develop practical strategies suited to their needs and circumstances, as well as introducing them to the support and resources available to them as they look after their heart. First steps to quitting - smoking cessation workshop If you want to stop smoking and start living a happier, healthier life then this workshop is for you. We will support you and give you the advice you need to help prepare you to quit and stay on track. We will help you explore and overcome the barriers that many face. Smoking is the single biggest preventable cause of death; it s almost never too late to benefit from quitting. This workshop will also introduce you to the resources that are there to help support you as and when you need it. Go smoke-free Eight-week course (half-day workshop each week) Imagine how much extra money you could have if you were able to stop smoking! You could be a lot healthier too. Quitting smoking may seem impossible because many people rely on smoking to help them cope with their problems. However, with the right support you can become a non-smoker for good and the extra resources you will have will help you to move forward in your recovery in many other ways. If you want to stop smoking and live a happier, healthier life then this course can help you. We will support you and give you advice to help prepare you to quit, stop smoking and stay on track. All we ask is that you come to the course wanting to quit and are prepared to give it a go. We will help you explore and overcome the barriers to stopping smoking. You don t have to have the know-how or the confidence at this stage - that s what the course aims to help you with. Type 2 diabetes: What s my risk? Many people are at risk of developing Type 2 diabetes without even realising it. It s also a condition that often goes undiagnosed for several years. That is why it s crucially important to know the risk factors and your own personal risk, allowing you to make any changes required. Even small adjustments can make a big difference and this workshop will provide you with all the information and tools you need to bring down your risk and enjoy a healthy life.

21 Emotional wellbeing with diabetes The emotional and psychological impact of living with diabetes can have a profound effect on mental wellbeing and someone s ability to live healthily. This half-day workshop will explore the emotional and psychological aspects of living with diabetes, and the connection between physical and mental wellbeing. We will explore how to access a range of treatment; psychological, educational, self-help and other resources that others living with diabetes have found to be helpful. Living with diabetes doesn t have to stop people from leading the life they want. I continue to be inspired by the excellent delivery of courses from great trainers Student, CNWL Recovery and Wellbeing College

22 Employment and work-related Introduction to our employment courses This workshop will explore the courses we are offering which will support you in your journey towards employment. You will have a chance to ask questions and to sign up to the courses that fit your individual needs. It would be useful for you do this workshop before signing up for our other employment courses. Understanding work-related welfare benefits One-day workshop This workshop will look at the journey from welfare and benefits to paid employment and will cover the key issues within that transition. Goal setting and skills This workshop will help you identify what your skills are in relation to employment and support you in identifying employment related goals. Job searching One-day workshop This workshop will help you identify different ways of looking for jobs and getting the most out of job searching. A practical IT session will be part of this course but all levels of IT skills are welcome. CV Workshop One-day workshop This workshop will help you understand what a CV is, how to build one and the do s and don t s. We will also look at covering letters. Job applications and interview skills One-day workshop This session will explore how to complete application forms to increase your chances of getting an interview. We will then turn our attention to understanding interview techniques and how to improve these skills. Job search support and making an action plan One-day workshop On this day we will be learning about the resources available to you in getting job search support in the CNWL area and supporting you with making action plans towards your employment goals. Managing personal information at work Fear of discrimination can affect how we feel at work and even whether we apply for work. This workshop will explore the challenges of deciding how to discuss your mental health with employers and colleagues.

23 Managing stress and your health and wellbeing at work One-day workshop This workshop is for people in employment including staff working for CNWL services. Equally, it is also for people who are about to enter or reenter employment as part of their mental health recovery journey. Work can be satisfying and rewarding; appropriate employment is known to enhance mental and physical health. However, we also know that the workplace can be stressful. This workshop will explore how we can manage work stress and maintain our health and wellbeing in increasingly demanding modern workplaces. This is so that we not only survive at work - we can also thrive. We will look at the Surviving and Thriving at Work toolkit, which was first introduced to enable people with mental or physical health conditions to prosper in their working lives. It is now recognised that where these practices have been introduced, it has benefited everybody in the world of work and is a very useful supervision tool. It always enriches my life and improves the quality of my work Student, CNWL Recovery and Wellbeing College

24 Understanding and developing ourselves Journey to self-discovery: making my life better Six-week course (half-day workshop for six weeks) This course is aimed at people who have a learning disability. The course has been designed in collaboration with CNWL s Learning Disabilities Service and people who use these services. The aim of the course is to help students to recognise their potential, learn ways to keep calm and happy, how to make a plan for what they want to do in life and how to achieve their goals. Telling your story Eight-week course (half-day workshop for eight weeks) This course is for people who wish to explore and tell their own story and is not open for just learning about storytelling. Those who wish to do that should look at Gathering Recovery Stories on page 42. The experience of having mental health difficulties can be devastating. It can cause people to lose direction and a sense of themselves. Telling your story is a course which uses a range of creative activities to enable students to reflect and gain a sense of who they are now. The course encourages opportunities for expression and a chance for students to share their story through whichever creative medium they choose and can be as elaborate or simple as you wish. Mentalisation: understanding me, understanding you Four-week course (half-day workshop each week) Mentalising is stepping back from our thoughts and feelings about others, and ourselves, so that we can consider them to see if they are helping us to communicate well. This can help us to manage difficult feelings and establish stable, supportive and trusting relationships. At times, we can all find it challenging to do this. If you, or someone you support, persistently struggle in this area, then joining us on this practical course really could help. Together in this introductory course we will discover what a liberating and empowering wellbeing tool mentalisation is, enabling us to connect in a meaningful and successful way, making us aware of real choices and genuine alternatives.

25 Assertiveness skills Four-week course (two and a half hours per week) We can all sometimes find it hard to say what we really mean or find it difficult to say no to certain things. If we are struggling with mental health difficulties or other stresses it can be even harder. Assertiveness is a way of communicating that allows us to express our point of view and state our needs clearly. At the same time, assertive communication respects the needs of others. In these sessions students will have the chance to gain assertiveness skills. We will explore and learn: What assertive communication is The different ways we can communicate and behave What assertive behaviour looks like Tools and techniques for assertive behaviour, including saying no and giving and receiving feedback. Students will have the opportunity to identify situations in their own lives where they would like to be assertive and then plan and practice assertive communication in a supportive environment. Nourishes my heart and mind on my recovery journey Student, CNWL Recovery and Wellbeing College

26 Understanding anger Four-week course (half-day workshop each week) We all feel angry sometimes; it is part of being human. It is a natural response to being attacked, offended, deceived or frustrated. Anger can be useful, but it can also become a problem when it harms you or the people around you. Being angry isn t a problem in itself, it s how we deal with it so that it does not become damaging to our health and our relationships. In this course we will look to understand more about anger, how it works and factors which can make it worse. We will consider some basic tools to deal with anger and ways to recognise your anger signs. We will look at ways that you can control your anger more generally. We will think about how anger affects both your body and mind. You may feel as though there is little that can be done to control your anger, but there are things that you can do that can make a difference. Anger does not have to get in the way of you being able to live the life you want to lead. Understanding bereavement One-day workshop Bereavement touches all of us at some point in our lives. Grief is a very individual process, it can be very isolating and we can all react differently. However, there are a number of common experiences and it can be helpful to have information about these common patterns that bereavement can take. This workshop will explore the effects of bereavement on emotions, the ways we behave and our general wellbeing. We will also look at what can happen to make grief more complicated. During this workshop, participants will also receive information about services that offer support around bereavement. Spirituality and wellbeing One-day workshop Spiritual beliefs, whether religious in nature or simply someone s understanding of the world, are not always discussed in healthcare. However, spirituality can be especially important in times of distress as it can help to give people a sense of meaning and hope. This workshop explores spirituality in its broadest sense, how it affects health and how health care services can support people with their spirituality in a helpful way.

27 Introduction to mindfulness Six-week course (two-hour workshop each week) Life can be challenging at times and can have significant ups and downs. We can experience a range of internal distressing experiences like, selfcritical thoughts, voices, fear and anxiety about the future or painful memories. Practising mindfulness can give you the chance to step out of the loop and see things differently. It is a strategy which has been proven to be effective for relieving, managing and overcoming many forms of distress in our minds. Students will learn that mindfulness is about having complete focus on the here and now, of our thoughts, feelings and physical sensations. Our thoughts do not necessarily reflect the truth but it can feel this way. Practising mindfulness allows you the space to stand back from your thinking. Mindfulness practice, meditation, breath work, self-compassion and self-acceptance will be strong themes within this course. It s very easy to understand and the people are kind Student, CNWL Recovery and Wellbeing College

28 Discovering self-compassion Five-week course (two-hour workshop each week) Do you ever feel cut off from others and feel like other people are somehow better able to cope? Is it difficult to find time to look after yourself? Do you tend to criticise and judge yourself more harshly than you would others? Do you concentrate more on mistakes and failures, rather than your strengths and success? There is another way. Developing self-compassion, and learning to be kinder to ourselves, is possible for everyone. It can help us to discover who we are, even in times of difficulty. In this course we will explore what self-compassion is (kindness, common humanity, mindfulness) and how to overcome barriers to developing it. Together we will learn how to: practice self-compassion in everyday life, motivate ourselves with kindness rather than criticism, develop emotional resilience and identify new ways to handle difficult emotions/ manage personal relationships. Creativity and wellbeing One-day workshop The importance of creativity and wellbeing should not be underestimated. Through arts and creativity we can discover more about ourselves and how we connect with others, overcome challenges and imagine other possibilities. This workshop will offer a perspective on how arts and creativity can help us discover more about ourselves and our relationships. The course will include an arts based activity using a range of arts media to facilitate greater awareness of our self and our connections with others. This workshop has been co-designed and is cofacilitated with CNWL Arts Psychotherapies and CNWL Arts in Health.

29 Reading for recovery Reading fiction can be relaxing and stimulating, inspiring and meditative, comforting and transformational. It can provide solace both as a solitary and a social activity. It can fire your imagination, take you to another world, and help you to see your own world differently. All this, while offering a good story to boot! Join us for a fun, relaxed half-day session in which we will share some wonderful stories and poems, and explore what reading has to offer for people in their personal recovery. Whether you re a lifelong reader, or you ve never picked up a book, this workshop will introduce you to the practical power of reading, and boost your confidence to use reading as a tool to connect back with yourself and others. This workshop has been developed in partnership with the Reader Organisation. Professional, compassionate and supportive Student, CNWL Recovery and Wellbeing College

30 Taking control in recovery and life Introduction to recovery One-day workshop What do we mean by Recovery? Some of the ideas around this term are new but some are as old as human kind. Many people find being diagnosed with health difficulties devastating. We can lose both our hope and our sense of control and have few opportunities to explore what has happened. We believe that is possible for anyone to rebuild a life that is meaningful to them, whether or not they are still living with challenges. This introductory workshop explores the impact of health problems, including mental health difficulties, on people s lives and what helps people grow within or beyond what has happened, to rebuild their lives. It also looks at what we can all do in our everyday lives to promote recovery ideas. If you are new to the CNWL Recovery & Wellbeing College or want to take a fresh look at personal recovery, this may be a good starting point. It has given me HOPE. Student, CNWL Recovery and Wellbeing College Taking back control - Health and Wellbeing Planning Six-week course (half-day workshop each week, with two optional Wiki sessions at the end) It can feel as if health difficulties are completely beyond your control. It can be tempting to think that we must leave the professionals to sort out our difficulties for us. Health workers have developed treatments and therapies that can be helpful and provide support. However, we believe each person with health difficulties can become the real expert in their own self-care. Finding treatment that works best for you is important but it is only part of the story. By understanding the pattern of your own difficulties, it is possible to find things you can do yourself to keep well. The purpose of this course is to help students to identify the things that help manage the ups and downs, so that your difficulties do not interfere with your life as much and you can do the things you want to do. You will also have the opportunity to create your own digital health and wellbeing plan if you wish. A Wiki is a digital tool which allows you to use photos, sounds, web links, etc. to build an interactive plan for your own use, or to choose to share with others who are important to your wellbeing. The Wiki sessions have been developed in partnership with the Rix Centre and the CNWL Rehabilitation services.

31 Shared decision making and advance planning in life limiting illness Often when people are told they have an illness that can no longer be cured they can feel helpless and may worry about losing their independence. It can be tempting to think that professionals need to make all the decisions. Everyone should be able to choose how they want to live their lives even if that time is short. When faced with difficult decisions and choices it can be hard for a person to find ways to talk about their thoughts and feelings. In this workshop you will be given the opportunity to develop ways to share information and understand how shared-decision making can be put into practice, whether you are a person living with an incurable illness, a carer (family, friend) or a member of staff. Understanding resuscitation and do not attempt resuscitation decisions Discussions about do not attempt resuscitation decisions can be very difficult. It can be a shock and feel frightening if you are the person the conversation is being held with. Many people do not know what resuscitation means or what it means for a decision not to resuscitate someone. In this workshop we will discuss what happens if someone has a life-limiting illness and their heart stops and why professionals may want to discuss the possibility of this happening in advance. Information will be given about the law and responsibilities of professionals surrounding resuscitation. You will have opportunities to discuss how to talk to others about this challenging topic, whether you are a member of staff, a carer (family, friend), or a person living with a life-limiting illness

32 Thinking about hope and loss in life-limiting illness - living with change One-day workshop Change can be daunting and unexpected, and if you have an incurable illness it can be difficult to think about hope and loss as you experience physical, social and emotional changes. You may also feel uncertain about what changes might come in the future. While we cannot stand in the way of change, we can choose how we respond to its demands. This workshop explores some of the common responses to loss and change. You will have opportunities to share your experiences of change. We will look at strategies that we can use to think about ideas of hope and loss surrounding life-limiting illness. These will help you learn to set achievable goals that provide you with a sense of both hope and purpose. This course is suitable for people living with a life-limiting illness, and also members of staff and carers who want to support a person through such difficulties. Beating mental health discrimination and stigma Four-week course (half-day workshop each week) Experiencing mental health difficulties can be challenging enough without having the added problem of mental health discrimination, stigma and exclusion from society that can follow. In this course we will learn the essential difference between the term discrimination and the term stigma. We will challenge the negative impact of discrimination and stigma in all areas of our lives, from accessing community resources, overcoming barriers to employment or difficulties with families and friends. We will learn about our rights, including our legal rights under the Equality Act We will focus on positive strategies to ensure that discrimination and stigma do not get in our way and we are free to lead the life we want. Exploring hopes and dreams Four-week course (two-hour workshop each week) We all have hopes and dreams but sometimes life gets in the way of making these dreams a reality. We all have our own unique interests and desires for our lives. This course will explore our individual dreams and hopes in more depth and identify what is stopping us from pursuing them. Participants will take part in active discussions and practical exercises as part of this course.

33 Understanding the mental health act One-day workshop The Mental Health Act has been part of UK law since In this one-day course we will look at the main civil sections of the Act and outline people s rights according to the Act. We will look at what being sectioned or detained means and the difference between being a formal and an informal patient. This course will help you understand how the Act affects you or somebody you know and what rights of appeal, if any, you may have if you are subject to the Act. You will be able to discuss your own knowledge or experience of the Mental Health Act and have the opportunity to discuss your experiences and any questions you may have. Makes me have hope, dreams and aspirations Student, CNWL Recovery and Wellbeing College

34 Personal budgets in Harrow Two-week course (half-day workshop each week) This course introduces the subject of personal budgets with particular focus on the specific processes for accessing personal budgets in Harrow. You can find out: What a personal budget is How you can use a personal budget to build your recovery or how you can use a personal budget to assist someone you support to build their recovery How to plan your own support How to overcome obstacles and challenges in your life with the help of a personal budget. This course is for people who use services, for carers and for people working in services. It will challenge you to think about support in a different way. Self-directed support in Brent Two-week course (half-day workshop each week) This course introduces the subject of self-directed support with particular focus on the specific processes in Brent. You can find out: What self-directed support is all about How you can use self-directed support to build up your recovery or how you can use the information offered to assist someone you care for How to plan your own support How to overcome obstacles and challenges in your life with the help of self-directed support. This course is for people who use services, for supporters and for people working in services. It will challenge you to think about personalised support in a different way. Very empowering and relevant Student, CNWL Recovery and Wellbeing College

35 Planning for life beyond services Six-week course (half-day workshop each week) Being discharged from services is a positive step forward in recovery but can be a challenging or unsettling experience. This six week course aims to support students to make sense of the experience and to develop skills and knowledge to manage the transition as smoothly as possible. We will explore what someone needs to know to manage the process of discharge, whether it s about themselves, the health care system or the community they live in. We will provide an opportunity for students to develop their own individual plan for discharge and beyond. This course is also for supporters (carers, friends or family) and staff who wish to learn about how to support people to plan for a life beyond services. Living with change - the only constant in life is change One-day workshop Modern life moves at a rapid pace and we are increasingly expected to keep up with it. Change can be daunting and unexpected or pleasant and welcome. For many of us the challenge of adjusting to change can take its toll. While we cannot stand in the way of change, we can choose how we respond to its demands. This introductory workshop explores some of the common responses to change. We will then look at strategies that we can use so we can feel more confident to face change in the future

36 Managing holidays and anniversaries Birthdays, religious festivals and anniversaries can be distressing at times. They can bring up all sorts of difficult emotions, especially when we are not feeling our best. This workshop is designed to support us to plan how to best manage and get through them in our own individual way. Coping with Christmas One-day workshop Christmas is a time of year that has come to mean many different things for different people, but often it s a difficult time with the family and financial problems it can bring. Whatever our spiritual background and however we feel about Christmas, we are surrounded by it! In this one-day workshop we will support each other in looking at how we may be affected by the different aspects of the festival, including: personal values, money worries, relationships, loss, eating/ drinking too much and facing the New Year. Throughout the day we will work on making our own personal plan to help see us through. Amazing, lovely experience Student, CNWL Recovery and Wellbeing College Money wise Four-week course (half-day workshop each week) This course provides information about everyday money management. It explores: Spending behaviours and attitudes towards money Essential budgeting skills How to increase your income Necessary basics on family finance Saving and borrowing Tools to tackle and manage debt.

37 Making friends with computers and getting online One-day workshop Do you feel left behind by computers and the internet? Are you afraid of using computers? Computer technology has been advancing at a rapid rate and many people are finding it difficult to keep up. It is a myth that people are not good with computers. What usually happens is that due to life circumstances like mental health difficulties and absences from the workplace, we can get separated from advancements in computer technology and not have the opportunity to learn. Some people may have never had the opportunity of using computers. Increasingly things take place online, from paying bills, getting cheaper deals on products, banking and job opportunities. As the world of the internet expands, not having access to computers and an understanding of the internet can limit our life opportunities and cost us money. On this workshop we will: Learn about how to get around the barriers to using computers Practice playing with computers and getting used to them in a non-judgmental environment Find out where the free or low cost computer courses are in each of the five boroughs: Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster Find out where you can get public access to computers Find out where you can get low cost, reconditioned computers and laptops Find out about financial help on offer to get on board with computers and the internet

38 Social media explained Do you want to know more about social media? how you can connect with people online who share similar interests and experiences? Then this course is for you! Establishing an online presence through social media channels gives you a voice but also enables you to stay informed about the latest developments and conversations in real time. During this workshop you will have an opportunity to create your own online profile for several well-known social media networks - with hints and tips on how to make new contacts and network safely online. Staying safe: independence, choice and control One-day workshop This workshop looks at adult safeguarding and enabling individuals to speak up. It provides staff with tools to ensure that they are really listening, responding and learning from what people have to say. We all have an important role in speaking up for people who may be vulnerable, more at risk of harm and less able to protect themselves. Many people do not know how to do this, who they can talk to if they have concerns and what might happen if they do speak up. This workshop offers you a safe environment to discuss issues about adult safeguarding and instil confidence with regard to the processes to follow. It will raise individual awareness about what abuse is, who is eligible for safeguarding, how to report abuse and how to keep safe. Working in partnership with your GP practice GPs look after the health of people in their local community and deal with a whole range of health problems. Their surgeries are fast becoming the first point of contact for people with mental health needs and long-term physical health conditions. GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, and social services. GPs have access to a large amount of differing specialties and partnerships. This half-day workshop will help you explore what is available to you and how you can navigate the services within a GP practice. The workshop also aims to help you get the most out of your GP consultation. Feeling part of my community For many people feeling part of their community can be difficult. It may be because you have recently moved in to the area or you have spent some time away and are finding it hard to fit in. A community is much more than a neighbourhood in which you live in. In this workshop we will look at what being a citizen means for all of us and how we may be a part of strengthening our communities. Everyone is equal and has assets and expertise to bring to this process. We will look at what citizenship means and how we can become an active and effective citizen. We will explore the rights we all have under UK law and explore ways of how we can all feel part of a community.

39 Citizenship and voting rights The right to vote is a powerful symbol of inclusion or exclusion from society. Would you like to learn more about the history of voting and how to make your vote count? Voting supports equality and responsibility and gives people a political voice. It also allows them to exert political pressure so that politicians understand and support issues relevant to those with mental illness. This half-day workshop will: Set the historical context of voting Discuss who is eligible to vote Describe how the British electoral system works Show you how to register to vote Give practical advice on how to vote. This workshop is for anyone who is thinking about voting or supporting others to register to vote. I feel I m not alone, there are people just like me! Student, CNWL Recovery and Wellbeing College

40 Developing recovery focused practice and getting involved Recovery focused practice Four-week course (one-day workshop each week) This course is designed for people who work in mental health services or anyone who is considering working in mental health. The approach of mental health services is changing and we are increasingly talking about personal recovery as opposed to clinical recovery, but what does this mean? What implications does this have for the way services are delivered? Personal recovery focuses more on rebuilding a meaningful, valued and satisfying life whether in the presence or absence of symptoms. Over the four sessions of this course we will explore the implications of this shift in framework for those working in mental health. We will explore ways in which people working in mental health can challenge current beliefs about madness in society and the social exclusion this causes. We will outline ways of working to assist people in overcoming or negotiating the barriers they face. This course will support you in the transition to a new way of working and build on your existing experiences, insights and knowledge of recovery and social inclusion. You will have the opportunity to apply new principles and develop the approach and values of recovery-focused, inclusive practice. Using coaching skills to support others One-day workshop with a half-day follow-up This workshop is aimed at people who want to learn to use coaching skills and apply them in their day-to-day support of people who want to identify recovery goals and work towards them. During this course participants will: Understand why a coaching approach promotes recovery Learn the principles of coaching Develop and practice coaching skills Learn about the GROW model Practice goal setting Apply coaching skills in their day-to-day support practice.

41 Learning together with carers One-day workshop A workshop predominantly designed for people who work or are considering working at CNWL, although also open to carers and people with experience of using services. This course is relevant to all service areas within CNWL. This workshop is built around the viewing of a film The Last Time We Spoke: A Carer s Story, a short drama based on the testimony of carers about their experiences of mental health services where poor experience is a particular feature. The film is a powerful and moving piece that is intended to provoke debate and discussion around complex issues. The workshop aims to ultimately create the conditions for a greater sense of collaboration and hope. Some of the key themes that will be explored in this one-day workshop will include: Listening to carers and sharing information with carers Care planning and family involvement Ways of managing risk and safety The nature of error and blame Choice and confidentiality. The best thing I have done for myself in years! Student, CNWL Recovery and Wellbeing College

42 Gathering recovery stories Two half-day workshops This course is aimed at those who would like to support others to tell their story, particularly within a publication project. Telling your story on page 24 is the course for those who are looking for a space to work on their own story. Producing a recovery story can inspire hope and promote healing but it can also be an emotionally challenging experience. The session will look at the ethical and practical issues that arise during the writing and editing process, both within storytelling for personal recovery or for publication. The course has a practical focus and you are expected to work with someone on their story between the two sessions. Recovery focused practice for administrative staff Staff working in roles involving administration or reception duties, are pivotal in creating hopeinspiring environments and are usually the first point of contact for people using services. That initial contact with someone can lay the foundation for their unique experience. This workshop explores the important role of our administration staff in supporting someone on their recovery journey. The workshop has been co-produced for those in administrative positions, either employed or on a work placement. Shared decision making Shared decision-making explicitly recognises a person s right to make decisions about their care, ensuring they are fully informed about the options they face. The goal is shared power and shared responsibility. This workshop will provide an opportunity for staff, people using services and supporters to come together and think about what shared decision making looks like in clinical practice and how it can support someone s recovery.

43 Collaborative CPA planning The Care Programme Approach (CPA) is the national framework for mental health services, based on assessment, care planning, review, care and co-ordination, with the aim of supporting a person s recovery. This workshop will provide an opportunity for staff, people using services and supporters to come together and think about how the CPA can develop into a co-produced process. Shared safety planning Procedures for risk assessment and management have historically been centred on the responsibility of professionals to intervene in situations of highlevel risks for people. A recovery-focused approach to risk needs to be founded on co-production: shared understanding, shared decision-making and shared responsibility for safety. This workshop will explore how the practice of risk assessment and management can be developed to focus on keeping safe and promoting personal recovery. It will provide an opportunity for staff, people using services, and supporters to come together and think about a recovery focused approach to risk

44 Recovery and user expertise One-day workshop This introductory workshop will provide a back to basics opportunity for people to address the question, What do we mean by user involvement and how can this be more effective? The workshop will help students explore how they can improve their own individual care and treatment by having more meaningful conversations with carers and staff members. It will also examine how students can become involved in using their expertise at a strategic level within CNWL. The course has been designed in partnership with The Advocacy Project s User Focused Monitoring team (UFM). The UFM is a team of people who use services and who monitor and evaluate local mental health services. The Advocacy Project website: Vast treasure trove of useful knowledge Student, CNWL Recovery and Wellbeing College How to organise and chair meetings It can be quite daunting to be responsible for organising and structuring a meeting. This workshop aims to help give people the confidence to actively participate in running a meeting and to understand the processes that are required to chair them. This is invaluable for people wanting to get involved in organising service user involvement, or for staff wanting to improve their management skills. Genuine co-production - not just a token! One-day workshop Co-production is a current buzzword which has the potential to revolutionise public services but what does it actually mean? Basically that it takes two to tango! Co-production is the collaboration of people who run services and people who use services working together, to commission, design and manage new services. This course: Explores what co-production might look like in different settings Offers the space to explore the challenges of such a shift in power. This course is aimed at people who want to learn more about the ideas of co-production and look at what the next steps might be in using them within services.

45 Peer working and co-producing in practice One-day workshop This workshop offers the space to explore the challenges of using our lived experience at work. We will look at forming an identity as a peer worker or as someone co-producing within services, including how to navigate the landscape of new ways of working as these roles develop across health services. We will also consider the emotional and practical issues of preparing ourselves for this rewarding challenge. This workshop is aimed at people with lived experience who are involved in peer work, coproducing services or those who are considering becoming involved. It will also be a useful introduction for those trying to embed peer working in their service. Co-producing research One-day workshop The experiences and perspectives of people who have used health and social care services are valuable assets for research into how well those services are working and whether we have the right kinds of services to support recovery. This course will look at: The purpose of research Types of research projects The skills that we can develop to use our experiences in research

46 Setting up a Peer Support Group One-day workshop It is widely accepted that someone who has been through a similar experience can offer invaluable support to another person embarking on their own recovery journey. Peer support offers a unique perspective and has long been advocated as a valued approach to support. For some people, being part of a self-help peer support group can be a key part in managing recovery. Peer support can help to validate a person s individual experiences and alleviate feelings of isolation. However, the idea of running a support group can be a daunting one, with concerns around practicalities and emotional challenges. If you are interested in this idea, this course offers a space to think through those challenges and inspire you to feel confident to take it forward. Introduction to Clinical Commissioning Groups Most of us will visit a doctor, health professional or use a community service at least once this year, however many of us will not know how or why these services have been planned or organised. This workshop will provide an introduction into the new commissioning (buying) system for local health services. GPs (family doctors) have formed around 500 new NHS bodies in England called NHS Clinical Commissioning Groups (CCGs). GPs, as a part of these groups will be responsible for helping to design local services. There is so much potential for clinical commissioning to be coproductive, which means people who use services and wider communities being part of decisions that commissioners make about local services. This workshop will explore what clinical commissioning is, how it affects us and how we can get involved. It may be useful to people wanting to become more involved in working within CNWL.

47 CNWL - an overview CNWL is one of the largest community trusts in the UK. We provide a range of health and mental health services to a third of London s population and across wider geographical areas, including Milton Keynes, Kent, Surrey, Buckinghamshire and Hampshire. If you would like to understand more about the work that CNWL does, then this is the workshop for you. The Recovery College provides its students with a friendly, relaxed and inclusive environment - the perfect place for personal development Student, CNWL Recovery and Wellbeing College

48 Accessibility of our courses, workshops and our training venues Additional Learning Support We welcome students who may require additional learning support for a range of reasons. Examples of this might include: Literacy problems Reduced concentration Difficulty with mobility A learning difficulty or disability A mental health difficulty affecting participation in groups A hearing or a sight problem Physical pain or discomfort. Please tell us about any difficulty or disability on your enrolment form if you require additional support or adjustment. Can a carer, friend or family member come with me? Yes, all courses can accommodate this. We ask that anyone that accompanies you takes an active part in the course. Any supporters who accompany students will also need to complete their own enrolment form. Disabled access Most, but not all, of our venues have disabled access. Please tell us about your access needs on our enrolment form so that we can check access arrangements and make adjustments. We will contact you if necessary to ensure that we can meet your access needs. Accessible course materials Course materials can be provided in an alternative format on request, for example in large print, on a coloured background or in a particular font you find easy to read. We can also course materials for those who have accessibility software. Prayer room Where possible we will provide a prayer room located in, or near, the training venues. This may vary at certain sites but when identified every effort will be made to ensure a private and quiet space is available.

49 Hearing loop or hearing difficulties Please tell us about any hearing difficulties or the need for a hearing loop on your enrolment form. Language Translation and British Sign Language (BSL) interpretation We can provide a British Sign Language (BSL) interpreter or a language interpreter should you require this but we will need some notice so that we have time to arrange it. If you have your own BSL or language interpreter please inform us that they will be coming

50 Frequently asked questions How do I find a course? All of our courses and workshops are advertised in this prospectus and the prospectus can also be downloaded from our website You can also get another prospectus by calling us on or ing us on recoverycollege.cnwl@nhs.net. We can then post or one out to you along with a timetable. How do I enrol onto a course? If you use CNWL services, or are a supporter (carer, friend or family), please complete the enrolment form at the back of the prospectus or download it from our website. If you are a member of CNWL staff please enrol on the Learning and Development Zone (LDZ) as you would for any other internal course. How do I check if there are still places on my chosen course? Please call the admissions office on or us on recoverycollege.cnwl@nhs.net. Why is the course that I want in the prospectus but not in the timetable? We are not always able to offer every course and workshop each term, although we do our best. This is because of a difference in local demand or trainer availability. It is always helpful to us to know if you are keen that a certain course should run. What do I do if I need further information about a course? We are always happy to talk to you regarding any further information you need, either by phone or by . You can also meet one of our Learning Advisers to guide you in your choice of courses and workshops and to work out an Individual Plan for your learning. How much do courses cost? Our courses and workshops are free of charge to students in the groups described on page 54. There is a charge for students from other groups and our list of fees is on page 54. Our fees are adjusted for waged and unwaged people.

51 When is the CNWL Recovery and Wellbeing College open? The opening hours are Monday to Friday from 9.30am until 4.30pm. Courses and workshops run throughout the day and there are also some evening courses. Are the courses available in other languages? Language interpreters can be provided on request to attend training with a student as long as we are given enough notice to organise an interpreter. Can I access courses in different places? Yes, you may attend the course or workshop at the location of your choice where places are available. We deliver our courses in: Brent, Harrow, Hillingdon, Kensington and Chelsea, Westminster and Surrey. Is it possible to look around? Yes, we hold a number of open days throughout the year. See the timetable for dates and venues. Is there access to computers? Not at the moment. We are looking to establish a resource facility which would provide IT and paperless resources in the future. Are there parking facilities? No, but there are public car parks at various venues. Meter parking is often available in the surrounding areas that may charge. This is the responsibility of the vehicle owner. Do you supply refreshments? We provide tea and coffee during breaks where possible. This may vary from site to site due to different facilities being available. We are happy for you to bring your own lunch. A seated area is available for students to use. If I have specific requirements, such as large print, is that possible? We do everything we can to meet your needs. As long as you let us know in advance of attending your course, we will do all we can. For more information about accessibility please go to page

52 Student Charter Before you become a student at the CNWL Recovery & Wellbeing College... You can expect us to: Do everything we can to assist you to access our courses including making reasonable adjustments where possible Deal with your enquiries in an efficient, professional and friendly manner Provide information, guidance and advice on courses. We expect you to: Use the enrolment form to tell us about any difficulty which may make it harder for you to access our courses. This will give us the opportunity to make adjustments and explore whether you need any additional learning support Give us the relevant information that we need to enrol you.

53 Throughout your time at the CNWL Recovery & Wellbeing College... You can expect us to: We expect you to: Make every attempt to ensure the learning is accessible to you Meet your specific access needs with respect to mental health, learning difficulty or physical disability as long as you tell us about these issues in advance Provide you with a warm and professional welcome at all times Ensure courses are of a high quality and promote hope, opportunity and control Support you to review your progress and discuss your next steps Provide a safe and healthy study environment Provide an environment free from discrimination Respect your personal beliefs, life choices, religious and cultural practices and traditions Give you the opportunity to express your views of the College and its services without fear of recrimination. Attend courses punctually; if you are running late or are no longer able to attend please contact us by phone or . If you have difficulty arriving on time due to mental health or physical health problems please tell us about this on your enrolment form so we can support you Be considerate of all students, College staff and others working on a College site by observing the CNWL Recovery and Wellbeing College Code of Conduct Make the most of your student experience and your course Follow the College s policies and procedures Respect the individual rights of all members of the College Ask us for any clarification if you are not sure about anything

54 Fees CNWL Recovery & Wellbeing College workshop and course prices Workshops Unwaged people within CNWL catchment area* Unwaged people outside of CNWL catchment area* Waged residents within CNWL catchment area Voluntary sector, CNWL partner agencies Private sector CNWL service users, supporters** and CNWL staff half-day Free full-day Free

55 Courses 4 half-day sessions 5 half-day sessions 6 half-day sessions 8 half-day sessions or 4 full days 10 halfday sessions or 5 full days Unwaged people within CNWL catchment area* Unwaged people outside of CNWL catchment area* Waged residents within CNWL catchment area Voluntary sector, CNWL partner agencies Private sector CNWL service users, supporters** and CNWL staff Free Free Free Free Free * please note we reserve the right to ask for evidence ** up to 12 months after discharge from CNWL services

56 Alphabetical index of courses A good night s sleep...18 A healthy heart...20 Assertiveness skills...25 Beating mental health discrimination and stigma...32 Citizenship and voting rights...39 CNWL - an overview...47 Co-producing research...45 Collaborative CPA planning...43 Coping with Christmas...36 Creativity and wellbeing...28 CV Workshop...22 Discovering self-compassion...28 Emotional wellbeing with diabetes...21 Exercising for health...19 Exploring hopes and dreams...32 Feeling part of my community...38 First steps to quitting - smoking cessation workshop...20 Gathering recovery stories...42 Genuine co-production - not just a token!...44 Go smoke-free...20 Goal setting and skills...22 Healthy eating...19 How to organise and chair meetings...44 Introduction to Clinical Commissioning Groups...46 Introduction to hearing voices...11 Introduction to managing stress...18 Introduction to mindfulness...27 Introduction to our employment courses...22 Introduction to our healthy lifestyle courses...18 Introduction to recovery...30 Job applications and interview skills...22 Job search support and making an action plan...22 Job searching...22 Journey to self-discovery: making my life better...24 Learning together with carers...41 Let s talk about sickle cell...16 Living with asthma...16 Living with change - the only constant in life is change...35 Living with chronic pain...16 Living with COPD (Chronic Obstructive Pulmonary Disease)...17 Making friends with computers and getting online...37 Managing holidays and anniversaries...36 Managing personal information at work...22 Managing psychosis together...12 Managing stress and your health and wellbeing at work...23 Mentalisation: understanding me, understanding you...24 Money wise...36 Peer working and co-producing in practice...45

57 Personal budgets in Harrow...34 Planning for life beyond services...35 Reading for recovery...29 Recovery and user expertise...44 Recovery focused practice...40 Recovery focused practice for administrative staff...42 Self-directed support in Brent...34 Setting up a Peer Support Group...46 Shared decision making...42 Shared decision making and advance planning in life limiting illness...31 Shared safety planning...43 Social media explained...38 Spirituality and wellbeing...26 Staying safe: independence, choice and control...38 Taking back control - Health and Wellbeing Planning...30 Telling your story...24 Thinking about hope and loss in life-limiting illness - living with change...32 Type 2 diabetes: What s my risk?...20 Understanding alcohol and drug use...10 Understanding anger...26 Understanding anxiety...10 Understanding bereavement...26 Understanding bipolar disorder...13 Understanding dementia...15 Understanding depression...10 Understanding eating difficulties...10 Understanding hoarding...15 Understanding mental health...14 Understanding mental health medication...14 Understanding OCD (Obsessive Compulsive Disorder)...13 Understanding personality disorder...14 Understanding psychosis...12 Understanding resuscitation and do not attempt resuscitation decisions...31 Understanding self-harm...14 Understanding the mental health act...33 Understanding work-related welfare benefits...22 Using coaching skills to support others...40 Working in partnership with your GP practice...38 You and your wellbeing - a dozen ways to make it better

58 How to complete your enrolment form Selecting your courses Please choose the courses you want to apply for and enter them onto the enrolment form. If you are having difficulty choosing which courses would best meet your needs or you are finding it hard to narrow down your choices, it may be helpful to meet with one of our Learning Advisers to do an individual learning plan for your learning. Our Learning Advisers have been students themselves, they know the courses very well, and are now Advisers and Trainers. They can help you choose. Please remember that our courses will repeat in future terms. We have found that students can sometimes overload themselves with too many courses; meeting one of our Learning Advisers can also help you to pace yourself. Additional Support and Access Needs We recognise that there can be factors which make coming to our courses and learning more difficult like: Finding it hard to talk when in a group or finding social contact stressful Having difficulty arriving at a course on time due to a range of issues, for example, travelling, getting to the right location or just leaving home Problems with concentration Dyslexia or another learning difficulty Problems with sight or hearing Physical or pain issues where you may need a cushion or additional breaks. Some people don t want additional support around these issues whilst others will not be able to access the training without support. If you need or want additional support, or you need an adjustment due to a disability, then we will do our very best to ensure this. These are the kinds of additional support and adjustments that students have asked for: More detailed directions and guidance from us to get to our training venues Confidentially informing the trainers that someone is particularly nervous or has difficulty concentrating, so that the trainers can discretely give additional support during the training session Adapted course materials in a larger font and on coloured paper for dyslexia Flexibility about going in and out of the classroom due to a physical issue or the side effects of medication A supporter, a language interpreter or a British Sign Language interpreter to attend alongside you. If you require additional support or adjustments please describe the difficulty or disability and we will contact you to arrange the support or adjustment. Are you nervous about coming to the CNWL Recovery and Wellbeing College? If you are nervous about coming to the CNWL Recovery and Wellbeing College we welcome you. Please read page 4 for advice and support about this.

59 Enrolment form Course enrolment form: Please complete in BLOCK CAPITALS and read the section called Selecting your courses on page 58. Are you unsure of which courses to choose or finding it difficult to narrow down your choices? If so, would you like to meet a Peer Learning Adviser? Yes No Course 1 Course 2 Course 3 First name Date Date Date Surname Title Mr Mrs Ms Dr Other Date of Birth DD/MM/YYYY Address Postcode We will be writing to you to give you your course details. How do you want us to do this? By post or by Mobile Telephone How best would you describe yourself? A person who is currently using CNWL, or who has been discharged in the last 12 months A person who has previously used CNWL services more than 12 months ago A carer or supporter of someone who is currently using CNWL services, or of someone who has been discharged in the last 12 months CNWL staff (please enrol on the Learning and Development Zone) Other (eg member of the public, GP, service provider) Please turn over to complete

60 Enrolment form Course enrolment form: Please complete in BLOCK CAPITALS and read the section called Selecting your courses on Page 58. If you are a carer or a supporter please give us the details of the person you care for or support: Their full name Date of birth DD/MM/YYYY Please read the guidance on Additional Support and Access Needs on page??? before completing this question and then, if needed, outline any difficulty or disability for which you may need additional support or practical changes. We may need to contact you about these additional support needs. Please tell us the phone number that it would be best to reach you on Telephone Your CNWL Team: Please give us the details of your Care Coordinator/Key Worker/Lead Professional (either your own or the person you support) Name Team Telephone How did you hear about us? Recommended Referred Through my employer Prospectus Internet Poster Social media (eg. Twitter) Signature: Please return this form to recoverycollege.cnwl@nhs.net or by post to: Admissions/enrolment, CNWL Recovery & Wellbeing College, Stephenson House, 75 Hampstead Road, London NW1 2PL Date: DD/MM/YYYY To avoid disappointment you must pre-register for courses. Confirmation of your place will be made by post or . If you have any questions please get in touch. We will keep your personal enrolment details secure and anything you share with us will be treated as confidential. We will write to confirm if we are unable to accommodate your request. You will need to reapply as we do not operate a waiting list system. Tick this box if you do not want to be added onto our mailing list.

61 Our sites If you have not been to a training venue before and need help or guidance with directions then please call our Admissions Office on or recoverycollege.cnwl@nhs.net Brent College of North West London Dudden Hill Lane, London, NW10 2XD The Kingswood Centre 134 Honeypot Lane, Kingsbury, London, NW9 9QY Wembley Centre for Health and Care 116 Chaplin Road, Wembley, HA0 4UZ Epsom Horton Rehabiliation Service 5 Haven Drive, Long Grove Road, Epsom Surrey, KT19 7HA Harrow CNWL Recovery & Training Centre University of Westminster Block F, Watford Road, Harrow, Middlesex, HA1 3TP Harrow Carers Pinner Road, North Harrow, Middlesex HA2 6DZ Savoy Court Community Centre 49 Savoy Court, Station Road, Harrow, Middlesex HA2 6BU Hillingdon Botwell Library East Avenue, Hayes, Middlesex, UB3 2HW Brunel University Bannerman Centre, Kingston Lane, Uxbridge, Middlesex, UB8 3PH Ickenham Library Long Lane, Ickenham, Middlesex, UB10 8RE Mead House Hayes End Road, Hayes, Middlesex, UB4 8EW Mill House 38 Riverside Way, Uxbridge, Middlesex, UB8 2YF Pembroke Centre 90 Pembroke Road, Ruislip Manor Middlesex, HA4 8NQ Yeading Library Yeading Lane, Hayes, Middlesex, UB4 0EW Kensington and Chelsea Pall Mall Centre for Mental Health 150 Barlby Road, London, W10 6BS South Kensington and Chelsea Mental Health Centre 1 Nightingale Place, London, SW10 9NG St Charles Mental Health Centre Exmoor Street, London, W10 6DZ Kensington and Chelsea College Chelsea Centre, Hortensia Road London SW10 0QS Kensington and Chelsea College Kensington Centre, Wornington Road London W10 5QQ Westminster Latimer House Hanson Street, London, W1W 6UL Stephenson House 75 Hampstead Road, London, NW1 2PL &

62 This document is also available in other languages, large print, Braille and audio format upon request. Arabic Bengali Farsi Gujarati Dokument ten jest na życzenie udostępniany także w innych wersjach językowych, w dużym druku, w alfabecie Braille'a lub w formacie audio. Polish Mediante solicitação, este documento encontra-se também disponível noutras línguas, num formato de impressão maior, em Braille e em áudio. Portuguese Dokumentigaan waxaa xitaa lagu heli karaa luqado kale, daabacad far waa-wayn, farta indhoolaha (Braille) iyo hab dhegaysi ah markii la soo codsado. Somali Este documento también está disponible y puede solicitarse en otros idiomas, letra grande, braille y formato de audio. Spanish Tamil Be belge istenirse, başka dillerde, iri harflerle, Braille ile (görme engelliler için) ve ses kasetinde de temin edilebilir. Turkish

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64 Get in touch CNWL Recovery & Wellbeing College 2nd Floor Stephenson House 75 Hampstead Road London NW1 2PL Tel: am - 12pm, 1pm pm, Monday to Friday recoverycollege.cnwl@nhs.net Central and North West London NHS Foundation Trust Information correct at time of going to print (July 2016). Contact us for the latest information and updates.