Court. Helping someone who s going to court. Rethink Mental Illness. Court. 1

Size: px
Start display at page:

Download "Court. Helping someone who s going to court. Rethink Mental Illness. Court. 1"

Transcription

1 Court. Helping someone who s going to court Rethink Mental Illness. Court. 1

2 Contents 03. About this guide 04. Some tips 07. Court 14. Checklist 17. Useful contacts It was one of the worst experiences of my life. The loneliness and shame I felt was overwhelming. (Friend/ relative) Rethink Mental Illness is a charity that believes a better life is possible for millions of people affected by mental illness. For 40 years we have brought people together to support each other. We run services and support groups across England that change people s lives and we challenge attitudes about mental illness. For more information on any area within this document please contact Rethink Mental Illness: Court. Rethink Mental Illness. Rethink Mental Illness. Court. 01

3 About this guide You may feel you are dealing with a situation alone, but there are people and organisations that can help you. Page 17 For useful contacts. This guide is for you if you have a friend/relative with mental health problems who is going to court and may be sentenced. In this guide, friend/relative means the person who you are supporting, as they could be a family member, partner, friend or someone that you care for. It is government policy to divert (move) suspects or offenders with mental illness from the criminal justice system to health or social care services as early as possible. But it does not always happen. This guide will help you support your friend/relative with confidence. Mental health problems include: schizophrenia bipolar disorder personality disorder depression anxiety disorders Your friend/relative might not have a diagnosis for a particular mental illness, but you may have concerns about their behaviour which could be due to their mental health. You might feel ashamed or guilty. Try to remember that what happened was not your fault. You may feel you are dealing with the situation alone. But there are people and organisations that can help you. This guide includes a lot of information, advice and useful tips. You can use this guide whenever you have questions about how to support your friend/relative. We also have guides about: Arrest Prison Secure hospital Coming home from prison or secure hospital Go to or call to get a free copy. This guide gives general information and advice. The services and support available will vary from area to area. Contact details of organisations mentioned are included in Useful contacts at the back of this guide. We have more information about mental illness available from our website or by phoning Court. Rethink Mental Illness. Rethink Mental Illness. Court. 03

4 Some tips It can be difficult and frustrating not being able to get to speak with people, it is important to persevere. (Professional) Recognise people who can support you and know your friend/relative. Ask staff (e.g. solicitor, police, court, prison or healthcare professionals) questions if you don t understand what is happening. If you are helping to find a solicitor, try to make sure they have an understanding of mental health and give them contact details of the professionals who are supporting your friend/relative. Speak up. Make your concerns known to staff and keep lines of communication open with them. Remember that professionals may not be available to talk to you immediately and they may be limited on what they can discuss without permission from your friend/relative. Build a good relationship with professionals such as solicitors, police and healthcare staff. This can be difficult but it helps to be organised and give the professional concise points of concern or information, for example, symptoms. Make a list of your questions and the date you raise them. Make a note of the response and the date that you receive this. Keep a diary of contacts with details of who you have spoken to, where they are from, their direct contact details and what was discussed. It can be difficult keeping track of who you have spoken to. In some cases, your friend/relative might not want you to know what s happening. You may still be able to provide support by keeping in touch and letting them know you are there to help. You may need to find advice and support for yourself for example, by finding a local support group. This is likely to be a very difficult time for you, and it is important not to forget to take care of yourself. There are some useful contacts at the end of this guide for both yourself and your friend/relative. Speak up. Make your concerns known to staff and keep lines of communication open with them. 04 Court. Rethink Mental Illness. Rethink Mental Rethink Illness. Mental Court. Illness 05

5 Court The court may have a mental health liaison team who could assess your friend/relative. Page 12 Explains the process of sentencing. Nothing prepares you for seeing your son in handcuffs in the dock. (Carer) All criminal cases, even the most serious, begin in a magistrates court. In a magistrates court, there is usually a panel of three magistrates or one district judge. Magistrates are not legally qualified and work with a legally qualified clerk. The magistrates listen to the evidence and in less serious cases determine the sentence. There is a separate youth court attached to the magistrates court for young people under the age of 18. More serious criminal matters are sent by the magistrates court to the Crown Court. Crown Court trials involve: a judge jury prosecution solicitor they will try to prove your friend/ relative is guilty defence solicitor they will represent your friend/relative a separate seating area for members of the public and journalists Trials can last from one day to several months and there may be delays between hearings if medical reports have been requested. The police, defence solicitor or prosecution can tell the court about your friend/relative s mental health. You could tell the court about any mental health issues or concerns. The court may have a mental health liaison team (usually made up of a psychiatrist and a social worker and/ or community psychiatric nurse) who could assess your friend/relative. The person will have to attend the court in the area where the suspected offence took place, which might not necessarily be near home. Your friend/relative s solicitor can ask for the case to take place in a local court if travelling could make your friend/relative s mental health worse. It is very important for the person to go to court when expected. If they do not attend, this is an offence and they may be arrested again. 606 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 07

6 The court may bail your friend/ relative during the court case, allowing them to remain in the community. If the court has concerns that they may not attend court, or there may be a risk to the public while on bail, they could remand your friend/relative to prison during the court case. They could apply for bail while in prison. Their solicitor or you could ask for a mental health assessment while your friend/relative is in prison. This may allow them to be transferred to hospital. If the court is aware that your friend/relative is suffering from mental illness, they could remand them to hospital for assessment and/or treatment under the Mental Health Act, instead of remanding them to prison. Going to Court It s helpful being able to talk to the usher and they are quite easy to find calling out names in the waiting area. (Carer and professional) Before you set off, if you are taking your friend/relative to court, remind them to bring any medication that they may need. If your friend/relative (the defendant) is coming to court from police custody, you will not be allowed to visit them in the court cells. Your friend/relative can have legal visits here, so you could pass a message of support to them via their solicitor. Check the notice board when you arrive at court, to find out when the case will be heard and where you need to go. You could speak with the court usher about any concerns you have about your friend/relative. They will appreciate being better informed about the person s vulnerability and can pass on the information to the magistrates or judge. The usher spends a lot of time in the waiting area so should be easy to find. If the person you care for has previously refused legal representation, but then changes their mind, there are usually duty solicitor schemes available in the court on the day. You can speak to the court reception and usher to find out more. It is important that the solicitor understands mental health. Mental health at court and possible diversion There are many ways that your friend/relative could get support and a number of people who could influence whether their case continues through the criminal justice system or whether they could be diverted to mental health and social care services from court. Judge/Magistrates In the magistrates court, magistrates will decide whether your friend/ relative is guilty or not. In Crown Court, it is up to the jury who are 12 members of the public, to decide. The judge will decide on sentencing. The magistrates or judge may recognise that your friend/relative has a mental illness and may factor this into their decision on sentencing. They can also assess whether your friend/relative is well enough to go through court proceedings and whether they are fit to plead (i.e. make a decision whether to plead guilty or not) by requesting a medical assessment. A fitness to plead hearing may be held in the Crown Court to determine how to continue with the case. Solicitor/Barrister If the case is particularly complex against your friend/relative, their solicitor may instruct a barrister. They are more experienced in specific areas of law. Most legal representatives in the Crown Court are barristers. It is good if the solicitor or barrister has some experience in representing people with mental health conditions. If your friend/relative is currently under community mental health services, the solicitor should contact them for further information. The solicitor or barrister can tell the court about mental health issues and request a psychiatric report. Mental health liaison/diversion scheme In some courts there are court diversion schemes, sometimes known as mental health assessment schemes or mental health criminal justice liaison teams. This team usually includes a psychiatrist and at least one social worker or community psychiatric nurse. Their role is to assess the defendant at court and, if there are concerns, refer them to hospital for assessment under the Mental Health Act or refer them to sources of help in the community. 08 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 09

7 They can write psychiatric reports which are read by the judge or magistrates and make recommendations for treatment. Psychiatric report Your friend/relative s solicitor or barrister can ask for a psychiatric report. It can take time to organise this. The psychiatric report may help the solicitor or barrister to argue that the case should be stopped or the person should engage with mental health services. Pre-sentence report If the person is found guilty of an offence the court is likely to call them back for sentencing. Before they are sentenced, they will usually see a member of the Probation Service who will prepare a pre-sentence report which will recommend what sentence should be given. If a psychiatric report has not already been done, the pre-sentence report might say that the court should get one now. If you know a presentence report has been requested, you could speak with the probation staff writing this or contact the local Probation Service office to give them information or concerns about your friend/relative s mental health. What you can do You could write to the court. It is best to send a letter before their court appearance. If this is not possible, take a letter with you on the day to ensure that your friend/ relative s mental health is taken into consideration. This is especially important if the person has refused the services of a solicitor, does not want their solicitor to mention their mental health or if you feel that the solicitor may not have given enough consideration to the mental health side of the case. We can help with writing a letter. If there is a solicitor or barrister representing your friend/relative, tell them that you are planning to write to the court and give them a copy of any letters you send. You could contact the Customer Services Officer at the court to arrange for you and your friend/ relative to have a tour of the court beforehand to help you both feel more comfortable and get a better understanding of what to expect. Contact the court to find out the date and time of the hearing and which courtroom to go to. Some courts have several courtrooms hearing different cases at the same time. It can save time on the day if you find out which courtroom to go to beforehand. You can ask to speak with the listings office to get this information. Some courts have a quiet, private waiting area. If your friend/relative is distressed by noise or crowds, you could ask staff if there s a quiet room to wait in. For more information about what happens in court contact Rethink Mental Illness: What if I have concerns about how the courts have acted? You can contact the HM Courts Service if you or your friend/relative feels that the administrative functions of the court were unsatisfactory, for example if delays or errors occurred. You can make a complaint in person, over the telephone or in writing. They are unable to deal with complaints about magistrates or judges behaviour or their decision making, as there are different procedures for these matters. The Office for Judicial Complaints handles complaints about magistrates or judges behaviour. If your friend/relative wants to appeal the decision made by the courts e.g. they were found guilty of an offence that they feel they did not do, it is a good idea for them to get legal advice. Appealing their conviction or sentence can be a very costly process. You can look up local solicitor firms using The Law Society or Community Legal Advice. I collected all the letters he d sent me showing how delusional and mixed up he was and sent them to the judge. I had to do something (Carer) What if I have concerns about my friend/relative s solicitor? If you or your friend/relative is unhappy about the legal service they have received, this should be discussed with the solicitor and their firm first. For example, you might feel the solicitor has not handled the case well or the solicitor has not acted in your friend/relative s best interests. Every firm should have a complaints procedure and someone that deals with complaints. If you are unhappy about the way the solicitor s firm dealt with your complaint the Legal Ombudsman may be able to help. They are an independent organisation. 10 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 11

8 Sentencing Following the psychiatric and/or pre-sentence report there are 2 main options for the court: 1. Pass a sentence using their powers under criminal law. 2. Make an order under the Mental Health Act. Magistrates and judges have various options to deal with the case before them. The main differences between the magistrates court and Crown Court are that magistrates can order a prison sentence of up to 1 year and fines up to 5,000 whereas the Crown Court can order much longer prison sentences and higher fines. The Crown Court can also order that someone is detained in hospital under a hospital order with restrictions (section 37/41) under the Mental Health Act Passing a sentence in court and what these mean Sentences depend on the type, seriousness and the circumstances of the crime and the criminal history of the person. The court has to weigh up these factors along with the impact of a sentence on the person s mental health. They also have to consider how and if mental health contributed to the person committing the offence. The most used penalties are imprisonment, community orders and fines. If the court sentences your friend/ relative to imprisonment, they will decide how long they should spend in prison before being released. If the court sentences your friend/ relative to a community order, they will be supervised by the Probation Service. There are 12 potential requirements that a court could include on a community order, such as unpaid work, drug and/or alcohol rehabilitation or mental health treatment requirement. If the court gives your friend/relative a fine, they will assess their ability to pay the fine and determine how and when it should be repaid. 2. Making an order under the Mental Health Act Instead of giving a penalty under criminal law, the courts could impose an order under the Mental Health Act 1983 as an alternative. This means detaining someone in hospital for assessment or treatment of their mental health condition. The most commonly used orders under the Mental Health Act 1983 are: hospital order without restrictions (section 37) hospital order with restrictions (section 37/41) remanding a person to hospital for a medical report (section 35) remanding them to hospital for treatment (section 36) For more information on sentences and hospital orders contact Rethink Mental Illness: What should I do if I have concerns about the outcome of the court case? Your friend/relative can appeal their conviction (being found guilty) or the sentence they received. If they have a solicitor representing them in court, they will be able to advise on how this can be done. There are strict timescales that have to be met when requesting an appeal. You can make a complaint about the way the court has used the Mental Health Act or the way a person with a responsibility under the Mental Health Act has carried out their duties to the Care Quality Commission (CQC). If your friend/relative is found not guilty of the offence, then they will be acquitted and are free to leave the court. 12 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 13

9 Your checklist 1. Check that the solicitor has experience and knowledge of mental health and that he or she has been in contact with any mental health professionals involved. 2. Arrange to visit the court with the Customer Services Officer. Date and time of visit: 3. Consider writing a letter for the court to explain circumstances and details about my friend/ relative s mental illness. We could help you write this letter. 4. Check the court address, and how to get there. Ring the court to see if there are parking facilities or find out how to get there using public transport. 5. Contact the listings office at the court to find out when the hearing is, in which courtroom and at what time. 6. Take pen and paper and medication for your friend/ relative. 7. On the day, find the court usher and consider expressing any concerns, and asking any questions. They should be happy to help and will understand that you may not be aware of the system and procedures in court. Check that the solicitor has experience and knowledge of mental health and that he or she has been in contact with any mental health professionals involved. 14 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 15

10 Useful contacts The Criminal Justice Officer at Rethink Mental Illness can give information and advice to anyone affected by mental illness in the criminal justice system. Phone: for advice Monday-Friday 10am-1pm, (excluding bank holidays) or Mental Health Rethink Mental Illness is a charity that believes a better life is possible for millions of people affected by mental illness. For 40 years we have brought people together to support each other. We run services and support groups that change people s lives and challenge attitudes about mental illness. We directly support almost 60,000 people every year across England to get through crises, to live independently and to realise they are not alone. We give information and advice to 500,000 more and we change policy for millions. Tel: Mind provides information and advice, training programmes, grants and services through their network of local Mind associations. You can find your nearest Mind office from their website. Mind also has a legal unit that can provide information and advice on mental health, mental capacity, community care, human rights and discrimination/equality related to mental health. They may be able to undertake some casework if the case meets their strict casework criteria. Infoline Tel: Legal Advice Service Tel: SANE offers emotional support and information to anyone affected by mental health problems through their helpline, services and their online support forum where people share their feelings and experiences. They also raise awareness through campaigns and research. Out-of-hours helpline (open every day of the year from 6pm to 11pm) Tel: Advocacy Action for Advocacy could help you find a local advocate. Tel: Concerns and Complaints Courts Contact HM Courts Service if you want to make a complaint about administrative functions of the court e.g. delays. hmcts Office for Judicial Complaints handles complaints about magistrates or judges conduct. Steel House, 11 Tothill Street London SW1H 9LJ Tel: judicialcomplaints.judiciary.gov.uk 16 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 17

11 Legal Services The Legal Ombudsman deals with complaints about legal services. Tel: NHS Care Quality Commission (CQC) can look into whether the Mental Health Act has been used appropriately and if your friend/ relative is receiving care and treatment as required under the Act. The Belgrave Centre, Stanley Place Talbot Street, Nottingham, NG1 5GG Tel: Patient Advice and Liaison Service (PALS) can tell you about the local NHS Trust s complaints procedure and help you in making a complaint. The Independent Complaints Advocacy Service (ICAS) can help you make a formal complaint about an NHS service. You can contact your local ICAS office directly, or through NHS managers at hospitals, your GP practice, NHS Direct or the Patient Advice and Liaison Service. Find your local ICAS office from Your local MP might be able to help if you are unhappy with the responses you are getting from other agencies. You can find the name and contact details of your local MP on Information and Advice for Carers Carers Direct deal with carers enquiries via a helpline or online. They also produce a directory of services. Helpline: (8am-9pm Monday-Friday, 11am-4pm weekends) Carers UK provides general information, advice and support to carers. You can search for local services on their website. Helpline: Your Local Authority may have services for both yourself and your friend/relative, so it may be worth enquiring with them. If you do not know who your local authority is, you can find out via the Contacts link at Legal Help Community Legal Advice can help you find a solicitor. Their advice is independent and confidential. They will ask you questions about your problem and find out what help you need. You will be asked a number of questions about your finances to see if you are eligible for legal aid. Helpline: (Mon-Fri 9am-8pm and Sat 9am-12:30pm) The Law Society can help you find a solicitor. Substance Misuse ADFAM works with anyone affected by drugs and alcohol. They provide information, support and deliver a range of services including criminal justice, domestic violence and carer projects. You can find a local support group from their website. Tel: RAPt (the Rehabilitation for Addicted Prisoners Trust) works to help people with drug and alcohol dependence, both in prison and in the community, move towards, achieve and maintain positive and fulfilling drug-free and crime-free lives. Head Office Tel: Victims and Witnesses of Crime Victim Support is an independent organisation who provides free and confidential help to anyone affected by crime, including victims and witnesses. They provide information and advice on the criminal justice system, emotional support to help people deal with the feelings associated with being affected by a crime and practical support such as completing insurance forms or getting medical help. You can find your nearest centre from their website. Supportline: Court. Rethink Mental Illness. Rethink Mental Illness. Court. 19

12 Feedback (Complete and tear out this page) Your name: Any other comments or suggestions for how the guide can be improved: We welcome your feedback on this guide. We would be grateful if you could spare a few moments to complete our short feedback questionnaire. You can complete it in the following ways: Complete and tear out this page and post it to the freepost address: RAIS Administrator Rethink Mental Illness FREEPOST RRYH-TZBZ-GEHU 15th Floor 89 Albert Embankment London SE1 7TP your answers to feedback@ rethink.org. Go to criminaljusticeguide and complete the questionnaire online. Everyone who completes this questionnaire and provides contact information will be entered into a prize draw to win 20 worth of Marks & Spencer vouchers. The deadline for entries is 1 October Name of the guide you have read: Having read the guide: I have a better understanding of this stage of the criminal justice system Yes No I feel more able to support my friend/relative Yes No I have more knowledge of my rights Yes No I have more knowledge of my friend/relative s rights Yes No I have more knowledge of the support available for myself Yes No I have more knowledge of the support available for my friend/relative Yes No In terms of how the guide is presented, what would you prefer? Separate guides each covering the stages of arrest, court and sentencing, prison, forensic mental health services and coming home An overall guide covering all stages mentioned above We would like to make sure that we receive feedback from a range of people, please provide this information about yourself: Age: Gender: Male Female Ethnicity: Asian/Asian British Black/African/Caribbean/ Black British British Mixed/Multiple ethnic group White Other Your relationship to the person you are supporting (please tick all that apply): Friend Relative Partner Carer Please provide at least one way of contacting you if you would like to be entered into the prize draw. We will only contact the winner of the draw (optional): 20 Court. Rethink Mental Illness. Rethink Mental Illness. Court. 21

13 This guide is for you if you have a friend/ relative with mental health problems who s going to court. Leading the way to a better quality of life for everyone affected by severe mental illness. For further information Telephone info@rethink.org Rethink Mental Illness 2012 Last updated April Next update April 2014 Registered in England Number Registered Charity Number Registered Office 89 Albert Embankment, London, SE1 7TP. Rethink Mental Illness is the operating name of the National Schizophrenia Fellowship, a company limited by guarantee.

This factsheet covers:

This factsheet covers: Healthcare in Prison Prisoners should have the same access to healthcare services as everyone else. This factsheet looks at what health services you can get if you are in prison and what to do if you are

More information

GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS

GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS The purpose of this guidance document The purpose of this guidance is to explain what happens if you are asked by the General Optical

More information

Advocacy. Making your voice heard

Advocacy. Making your voice heard Advocacy Making your voice heard You might have found it difficult to get what you want from the NHS or social services. Advocates can help you to express your concerns, get information and explore options

More information

Prisoners- suicidal thoughts

Prisoners- suicidal thoughts Prisoners- suicidal thoughts How to cope Being in prison can be a difficult time. This factsheet explains how you can get help if you feel like you want to end your life. Just try to get through today.

More information

CAMHS. Your guide to Child and Adolescent Mental Health Services

CAMHS. Your guide to Child and Adolescent Mental Health Services CAMHS Your guide to Child and Adolescent Mental Health Services The support I received from CAHMS was invaluable and I do not know where I would be now without it. I now study Health and Social Care and

More information

Making things better in mental health services. Making things better in mental health services an Easy Read guide to No decision about us without us

Making things better in mental health services. Making things better in mental health services an Easy Read guide to No decision about us without us Making things better in mental health services an Easy Read guide to No decision about us without us Contents 4 What this guide is about 5 The mental health framework 5 How you can help with the framework

More information

Fitness to Stand Trial

Fitness to Stand Trial Fitness to Stand Trial A person charged with a crime may be unable to go to trial if they are mentally unwell. This is called being "unfit to stand trial." The Criminal Code of Canada states that a person

More information

Mental capacity and mental illness

Mental capacity and mental illness Mental capacity and mental illness The Mental Capacity Act 2005 (MCA) Mental capacity is the ability to make your own decisions. If you lose mental capacity the Mental Capacity Act 2005 (MCA) protects

More information

Managing conversations around mental health. Blue Light Programme mind.org.uk/bluelight

Managing conversations around mental health. Blue Light Programme mind.org.uk/bluelight Managing conversations around mental health Blue Light Programme 1 Managing conversations around mental health Managing conversations about mental wellbeing Find a quiet place with an informal atmosphere,

More information

How Ofsted regulate childcare

How Ofsted regulate childcare Information for parents about Ofsted s role in regulating childcare This section provides information about how Ofsted regulates childcare providers. It sets out how you might like to use the information

More information

Adult ADHD Service Patient Information Leaflet

Adult ADHD Service Patient Information Leaflet Adult ADHD Service Patient Information Leaflet Our contact details Adult ADHD Service Keegan Court Grassbanks Gateshead NE10 8DX Tel: 0191 287 6250 Fax: 0191 287 6251 Email: NTAWNT.ANDS@nhs.net Please

More information

Safeguarding Adults. Patient information

Safeguarding Adults. Patient information Safeguarding Adults Patient information Safeguarding Adults Keeping the people who use our services safe is very important. That is why we have arrangements in place to protect people from abuse. This

More information

Welcome to the Community Children and Young People s Service. Information you will find useful during your contact with the service

Welcome to the Community Children and Young People s Service. Information you will find useful during your contact with the service Welcome to the Community Children and Young People s Service Information you will find useful during your contact with the service 1 Contents Page Support in a crisis 3 About the service 4 Appointments..

More information

A Guide for Families, Friends and Carers

A Guide for Families, Friends and Carers A Guide for Families, Friends and Carers CONTENTS 1. Introduction... 1 2. What Does The Term Carer Mean... 1 3. Julian Support... 1 4. Our Values... 2 5. How We Provide Support... 2 6. Support Planning

More information

Worried about someone s mental health?

Worried about someone s mental health? Worried about someone s mental health? This factsheet explains what you can do if you are worried about someone s mental health. It explains how to get them help and support. We have used the word relative

More information

A guide for MSPs/MPs and Parliamentary Staff

A guide for MSPs/MPs and Parliamentary Staff Scottish Public Services Ombudsman T H E S C O T T I S H O M B U D S M A N A guide for MSPs/MPs and Parliamentary Staff We are Scotland s Ombudsman We are an organisation directly accountable to the Scottish

More information

Elder Abuse: keeping safe

Elder Abuse: keeping safe Elder Abuse: keeping safe This information guide has been prepared by Age Scotland and contains general advice only, it should not be relied on as a basis for any decision or action and cannot be used

More information

Worcestershire Dementia Strategy

Worcestershire Dementia Strategy Worcestershire Dementia Strategy An Easy Read Summary Introduction This is a plan about how we will support people with dementia, their families and carers in Worcestershire. This is called the Worcestershire

More information

Lambeth Early Onset (LEO) Team

Lambeth Early Onset (LEO) Team South London and Maudsley NHS Foundation Trust Lambeth Early Onset (LEO) Team Who are we and how can we help? Information for service users, family and carers Page What is the LEO Team? The LEO Team (Lambeth

More information

SOS: Sheltered Outreach Service. Helping older people stay independent and at home

SOS: Sheltered Outreach Service. Helping older people stay independent and at home SOS: Sheltered Outreach Service Helping older people stay independent and at home Raven SOS stands for sheltered outreach support. The friendly SOS team, part of Raven Housing Trust, provides a support

More information

PROSECUTIONS FOR HIV & STI TRANSMISSION OR EXPOSURE A guide for people living with HIV in Scotland

PROSECUTIONS FOR HIV & STI TRANSMISSION OR EXPOSURE A guide for people living with HIV in Scotland PROSECUTIONS FOR HIV & STI TRANSMISSION OR EXPOSURE A guide for people living with HIV in Scotland You may have heard or read about prosecutions for HIV transmission in Scotland. There have been a small

More information

This section will help you to identify and manage some of the more difficult emotional responses you may feel after diagnosis.

This section will help you to identify and manage some of the more difficult emotional responses you may feel after diagnosis. 4: Emotional impact This section will help you to identify and manage some of the more difficult emotional responses you may feel after diagnosis. The following information is an extracted section from

More information

The New Mental Health Act A Guide to Named Persons

The New Mental Health Act A Guide to Named Persons The New Mental Health Act A Guide to Named Persons The New Mental Health Act A Guide to Named Persons Scottish Executive, Edinburgh 2004 Crown copyright 2004 ISBN: 0-7559-4345-7 Scottish Executive St Andrew

More information

Welcome to your Addiction Recovery Community Hub. Patient information leaflet ARCH North

Welcome to your Addiction Recovery Community Hub. Patient information leaflet ARCH North Welcome to your Addiction Recovery Community Hub Patient information leaflet ARCH North About Addiction Recovery Community Hub (ARCH) ARCH represents a new and exciting approach to drug and alcohol treatment

More information

The Psychiatric Liaison Team for Older Adults

The Psychiatric Liaison Team for Older Adults The Psychiatric Liaison Team for Older Adults A guide to delirium, depression and dementia for patients and carers South London and Maudsley NHS Foundation Trust Page The Liaison Team We are a mental health

More information

Five Ways to Wellbeing Time to Change Filmed Workshop Supporting Notes

Five Ways to Wellbeing Time to Change Filmed Workshop Supporting Notes Content Five Ways to Wellbeing Time to Change Filmed Workshop Supporting Notes 1. TTC Overview and introduction to the topic 2. How to use this resource 3. Session timetable 4. FAQs 5. Further reading

More information

Autism Action Network Charter

Autism Action Network Charter Autism Action Network Charter Introduction The Autism Action Network is an exciting opportunity for you to be part of a passionate community committed to helping people with autism to live the life they

More information

Day care and childminding: Guidance to the National Standards

Day care and childminding: Guidance to the National Standards raising standards improving lives Day care and childminding: Guidance to the National Standards Revisions to certain criteria October 2005 Reference no: 070116 Crown copyright 2005 Reference no: 070116

More information

DOMESTIC ABUSE. Information from Victim Support. victimsupport.org.uk

DOMESTIC ABUSE. Information from Victim Support. victimsupport.org.uk DOMESTIC ABUSE Information from Victim Support victimsupport.org.uk What is domestic abuse? Domestic abuse is threats, violence, and coercive or controlling behaviour between people who have a relationship

More information

My handbook. Easy English

My handbook. Easy English My handbook Easy English Wellways National Consumer and Carer Advisory Committee 2017 helped write your handbook. Thank you! Wellways Australia Limited 2018 In your handbook We are Wellways...5 Who is

More information

How to complain about a chiropractor. Telling the General Chiropractic Council about your concerns

How to complain about a chiropractor. Telling the General Chiropractic Council about your concerns How to complain about a chiropractor Telling the General Chiropractic Council about your concerns Contents Before you start 2 Making your complaint 4 What happens next 6 About formal hearings 8 Hearings

More information

OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT

OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT (This is a detailed document. Please feel free to read at your leisure and discuss with Dr. Gard in subsequent sessions. It is a document to review over

More information

Complaining about the use of the Mental Health Act

Complaining about the use of the Mental Health Act Complaining about the use of the Mental Health Act Policy (October 2012) About the Care Quality Commission The Care Quality Commission (CQC) is the independent regulator of health care and adult social

More information

Mental Health Strategy. Easy Read

Mental Health Strategy. Easy Read Mental Health Strategy Easy Read Mental Health Strategy Easy Read The Scottish Government, Edinburgh 2012 Crown copyright 2012 You may re-use this information (excluding logos and images) free of charge

More information

Mild memory problems

Mild memory problems Symptoms and lifestyle Mild memory problems Mild memory and thinking problems, also known as 'mild cognitive impairment' can affect some people with Parkinson s. This information sheet explains the symptoms

More information

DISC Family Intervention Project who we are and what we do

DISC Family Intervention Project who we are and what we do DISC Family Intervention Project who we are and what we do PICTURE If you and your family are facing lots of problems it can be hard to know where to turn for the support you need. The Family Intervention

More information

PROCEDURE Use of Translators and Interpreters. Number: E 0115 Date Published: 1 June 2016

PROCEDURE Use of Translators and Interpreters. Number: E 0115 Date Published: 1 June 2016 1.0 Summary of Changes This procedure has been amended to replace reference to ALS (Capital Translating and Interpreting) with Language Line. 2.0 What this Procedure is about This procedure guides officers

More information

Caring for someone who has self-harmed or had suicidal thoughts. A family guide

Caring for someone who has self-harmed or had suicidal thoughts. A family guide Caring for someone who has self-harmed or had suicidal thoughts A family guide This booklet is aimed at the families/carers of people who have self-harmed or had suicidal thoughts. It will be provided

More information

MS Society Safeguarding Adults Policy and Procedure (Scotland)

MS Society Safeguarding Adults Policy and Procedure (Scotland) MS Society Safeguarding Adults Policy and Procedure (Scotland) Safeguarding Adults Policy The phrase adult support and protection is used instead of safeguarding in Scotland. However for consistency across

More information

Information for Service Providers

Information for Service Providers Information for Service Providers Introduction Advocacy is about helping people speak up about what is important to them in all aspects of their life. It can be carried out by anyone a person wants to

More information

Prison planning for release

Prison planning for release Prison planning for release Leaving prison can be an exciting time. It can also be scary. You might not know what to expect or how to deal with the challenges you may face. This factsheet looks at how

More information

Mid Essex Specialist Dementia and Frailty Service

Mid Essex Specialist Dementia and Frailty Service Mid Essex Specialist Dementia and Frailty Service Why have you been referred to us? What service can you expect? You have the right to be treated with dignity and respect. You and your loved ones also

More information

Safeguarding adults: mediation and family group conferences: Information for people who use services

Safeguarding adults: mediation and family group conferences: Information for people who use services Safeguarding adults: mediation and family group conferences: Information for people who use services The Social Care Institute for Excellence (SCIE) was established by Government in 2001 to improve social

More information

NHS SERVICES TO MEET YOUR NEEDS THE STANDARDS OF CARE YOU CAN EXPECT

NHS SERVICES TO MEET YOUR NEEDS THE STANDARDS OF CARE YOU CAN EXPECT NHS SERVICES TO MEET YOUR NEEDS Meeting these unique needs requires special knowledge and skills, so NHS England has stated that there should be cancer services especially for teenagers and young adults

More information

Volunteering for the Child Law Advice Service Colchester

Volunteering for the Child Law Advice Service Colchester Volunteering for the Child Law Advice Service Colchester Application pack Includes: Person specification Volunteer role description Application form For more information email us at CLAS@coramclc.org.uk.

More information

Keeping control What you should expect from your NHS bladder and bowel service

Keeping control What you should expect from your NHS bladder and bowel service Keeping control What you should expect from your NHS bladder and bowel service Based on findings from the national audit of continence care 2010 National audit funded by: Report authors Dr Danielle Harari

More information

Whistleblowing to Ofsted about local authority safeguarding services

Whistleblowing to Ofsted about local authority safeguarding services Whistleblowing to Ofsted about local authority safeguarding services Policy and guidance for whistleblowers Published: March 2010 Reference no: 100036 The Office for Standards in Education, Children's

More information

Older People s Community Mental Health Team

Older People s Community Mental Health Team Devon Partnership NHS Trust Older People s Community Mental Health Team Information for people using our service East Devon Supporting you to live well www.dpt.nhs.uk Who we are Our service is part of

More information

A guide to Getting an ADHD Assessment as an adult in Scotland

A guide to Getting an ADHD Assessment as an adult in Scotland A guide to Getting an ADHD Assessment as an adult in Scotland This is a guide for adults living in Scotland who think they may have ADHD and have not been diagnosed before. It explains: Things you may

More information

Mental Capacity Implementation Programme. Mental Capacity Act 2005

Mental Capacity Implementation Programme. Mental Capacity Act 2005 Mental Capacity Implementation Programme Mental Capacity Act 2005 The Presentation Is an Overview and Will Cover: Part one - background and key policy Why we needed the act and who it affects The Mental

More information

The New Mental Health Act

The New Mental Health Act The New Mental Health Act An introduction to the Mental Health Tribunal for Scotland Information for Service Users and their Carers The New Mental Health Act An introduction to the Mental Health Tribunal

More information

Involving people with autism: a guide for public authorities

Involving people with autism: a guide for public authorities People with autism frequently don t receive the services and support that they need and they are usually excluded from the planning and development of services and policies. This needs to change. This

More information

Keeping your girls safe from FGM

Keeping your girls safe from FGM Keeping your girls safe from FGM Female Genital Mutilation, the law and YOU NHS Birmingham South Central Clinical Commissioning Group NHS Birmingham CrossCity Clinical Commissioning Group What is Female

More information

information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help: Phone 999 and ask for an ambulance

information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help: Phone 999 and ask for an ambulance South London and Maudsley NHS Foundation Trust Croydon: information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help: Phone 999 and ask for an ambulance Go to your

More information

Autism Strategy Survey 2017

Autism Strategy Survey 2017 We are putting together a strategy that sets out how we can help people with autism, aged 18 and over, get the services they need. We d also like to help everyone learn about autism. If you're living with

More information

Smile. Your dental team have check ups too

Smile. Your dental team have check ups too Smile Your dental team have check ups too Whether you re visiting for a routine check up, a quick clean or for more involved treatment, the dental professional treating you (and their services) must meet

More information

Medicaid Denied My Request for Services, Now What?

Medicaid Denied My Request for Services, Now What? Medicaid Denied My Request for Services, Now What? A Handbook on How to Appeal Medicaid Services Denial Kentucky Protection & Advocacy This handbook gives legal information about how to file a Kentucky

More information

Planning for a time when you cannot make decisions for yourself

Planning for a time when you cannot make decisions for yourself Planning for a time when you cannot make decisions for yourself An information leaflet for members of the public Version: October 2013 Introduction The Mental Capacity Act 2005 allows you to plan ahead

More information

Joint Mental Health Commissioning Strategy for Adults

Joint Mental Health Commissioning Strategy for Adults Joint Mental Health Commissioning Strategy for Adults 2014-2019 Summary Developed in partnership with: NHS Ipswich and East Suffolk CCG, NHS West Suffolk CCG, Suffolk Constabulary and Suffolk County Council

More information

Strengthening practice in responding to domestic and family violence

Strengthening practice in responding to domestic and family violence TENANT AND APPLICANT RESOURCES Strengthening practice in responding to domestic and family violence A TOOLKIT FOR COMMUNITY HOUSING PROVIDERS A TOOLKIT FOR COMMUNITY HOUSING PROVIDERS Other sections available

More information

National NHS patient survey programme Survey of people who use community mental health services 2014

National NHS patient survey programme Survey of people who use community mental health services 2014 National NHS patient survey programme Survey of people who use community mental health services The Care Quality Commission The Care Quality Commission (CQC) is the independent regulator of health and

More information

#inyourcorner. Encouraging colleagues to step in

#inyourcorner. Encouraging colleagues to step in #inyourcorner Encouraging colleagues to step in Funded by Run by 1 In Your Corner is a five-year Time to Change campaign that encourages us all to look out for others whether they are friends, family or

More information

This paper contains analysis of the results of these processes and sets out the programme of future development.

This paper contains analysis of the results of these processes and sets out the programme of future development. Fitness to Practise Committee, 14 February 2013 HCPC witness support programme Executive summary and recommendations Introduction This paper outlines the approach taken by HCPC in relation to witness management

More information

How to have a restorative conversation with victims and people working with victims

How to have a restorative conversation with victims and people working with victims How to have a restorative conversation with victims and people working with victims Explaining the Restorative Justice process through Virtual Conferencing Written by Brian Dowling and Why me? June 2017

More information

Depression. Northumberland, Tyne and Wear NHS Trust (Revised Jan 2002) An Information Leaflet

Depression. Northumberland, Tyne and Wear NHS Trust (Revised Jan 2002) An Information Leaflet Depression Northumberland, Tyne and Wear NHS Trust (Revised Jan 2002) An Information Leaflet practical ldren 1 7XR isle, d n. ocial These are the thoughts of two people who are depressed: I feel so alone,

More information

information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help:

information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help: South London and Maudsley NHS Foundation Trust Lambeth: information for people who self-harm If you ve harmed yourself and you need IMMEDIATE and URGENT help: Phone 999 and ask for an ambulance Go to your

More information

Helpline evaluation report

Helpline evaluation report Helpline evaluation report November 2015 1 The nurse was extremely friendly, reassuring, easy to speak to, understanding and most of all, informative and helpful. November 2015 survey respondent Contents

More information

Information about Age UK Manchester s Information & Advice Service

Information about Age UK Manchester s Information & Advice Service Information about Age UK Manchester s Information & Advice Service What services do we offer? Age UK Manchester provides information and advice on a range of issues relating to older people and those who

More information

NAS NATIONAL AUDIT OF SCHIZOPHRENIA. Second National Audit of Schizophrenia What you need to know

NAS NATIONAL AUDIT OF SCHIZOPHRENIA. Second National Audit of Schizophrenia What you need to know NAS NATIONAL AUDIT OF SCHIZOPHRENIA Second National Audit of Schizophrenia What you need to know Compiled by: Commissioned by: 2 October 2014 Email: NAS@rcpsych.ac.uk The National Audit of Schizophrenia

More information

A practical guide to living with and after cancer. Planning your care and support. Front cover

A practical guide to living with and after cancer. Planning your care and support. Front cover A practical guide to living with and after cancer Planning your care and support Front cover 1 Holistic Needs Assessment About this leaflet Being diagnosed with cancer can affect many areas of your life.

More information

What happens if I cannot make decisions about my care and treatment?

What happens if I cannot make decisions about my care and treatment? Information Line: 0800 999 2434 Website: compassionindying.org.uk What happens if I cannot make decisions about my care and treatment? This factsheet explains how decisions are made about your care or

More information

Information for the families and friends of drug users. RDaSH. Drug and Alcohol Services

Information for the families and friends of drug users. RDaSH. Drug and Alcohol Services Information for the families and friends of drug users RDaSH Drug and Alcohol Services 2 Information for the family and friends of drug users Family and friends of drug and alcohol users The impact of

More information

Setting up a Mental Health Support Group

Setting up a Mental Health Support Group Setting up a Mental Health Support Group Colleague Toolkit Practical help from the Co-op Here at the Co-op we recognise that we all have a role to play in supporting each other s wellbeing. This toolkit

More information

RAPE AND ASSAULT BY PENETRATION: INFORMATION FOR SURVIVORS OF SEXUAL VIOLENCE

RAPE AND ASSAULT BY PENETRATION: INFORMATION FOR SURVIVORS OF SEXUAL VIOLENCE RAPE AND ASSAULT BY PENETRATION: INFORMATION FOR SURVIVORS OF SEXUAL VIOLENCE It is believed that 5% of adult women experience rape. This information sheet is designed to give information about two offences

More information

Speak up. What Healthwatch England did in

Speak up. What Healthwatch England did in Speak up What Healthwatch England did in 2016-2017 EasyRead version of: Speak up. Healthwatch Annual report 2016 2017 What is in this report About us 1 Our principles 3 What we do 5 What people think about

More information

Information about our service

Information about our service South London and Maudsley NHS Foundation Trust Information about our service Community Mental Health Team for Older Adults (South Lewisham) Who are we? We are a Community Mental Health Team for older adults

More information

What s my story? A guide to using intermediaries to help vulnerable witnesses

What s my story? A guide to using intermediaries to help vulnerable witnesses What s my story? A guide to using intermediaries to help vulnerable witnesses Intermediaries can be the difference between vulnerable witnesses communicating their best evidence or not communicating at

More information

Are you looking after someone?

Are you looking after someone? Are you looking after someone? PARK Essential information for carers Carers Week is an annual campaign to celebrate and recognise the 6.5 million people in the UK who care (unpaid) for family or friends

More information

GOC Guidance for Witnesses in Fitness to Practise Committee Hearings

GOC Guidance for Witnesses in Fitness to Practise Committee Hearings GOC Guidance for Witnesses in Fitness to Practise Committee Hearings About us The GOC regulates opticians and optical businesses in the UK. There are currently around 26,000 optometrists, dispensing opticians,

More information

Your guide to private dentistry. Questions to ask

Your guide to private dentistry. Questions to ask Your guide to private dentistry Questions to ask When you are choosing private treatment it pays to shop around and to ask the right questions. Unlike National Health Service (NHS) care, where there are

More information

Tenant & Service User Involvement Strategy

Tenant & Service User Involvement Strategy Tenant & Service User Involvement Strategy Policy No: HM 07 Page: 1 of 9 Tenant & Service User Involvement Strategy 1. Introduction 1.1 Loreburn's Mission Statement is "Delivering Excellence" and we see

More information

Application Form Transforming lives together

Application Form Transforming lives together Application Form Transforming lives together Important points Please answer all the questions in an honest and truthful way. Please write as clearly as you can in black ink This is a legal document, so

More information

A Guide for Homeless 16 & 17 year olds

A Guide for Homeless 16 & 17 year olds A Guide for Homeless 16 & 17 year olds Helping homeless young people to know about the support they can expect Anyone can become homeless due to circumstances that may have been out of their control. Being

More information

Changes to your behaviour

Changes to your behaviour Life after stroke Changes to your behaviour Together we can conquer stroke Because there is so much to deal with after a stroke, it s normal for your behaviour to change in some way. In this booklet we

More information

Assessing the Risk: Protecting the Child

Assessing the Risk: Protecting the Child Assessing the Risk: Protecting the Child Impact and Evidence briefing Key findings is an assessment service for men who pose a sexual risk to children and are not in the criminal justice system. Interviews

More information

The skills you learn while studying Psychology at GCSE and A level are useful in a wide range of jobs. Through the study of Psychology, you:

The skills you learn while studying Psychology at GCSE and A level are useful in a wide range of jobs. Through the study of Psychology, you: Article: Psychology Summary This article looks at some of the jobs related to this subject that might interest you. Skills you will learn The skills you learn while studying Psychology at GCSE and A level

More information

How to be a great autistic individual employer

How to be a great autistic individual employer How to be a great autistic individual employer How to be a great autistic individual employer Published by Skills for Care, West Gate, 6 Grace Street, Leeds LS1 2RP www.skillsforcare.org.uk and Skills

More information

The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service

The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service Inclusion Ireland AGM 9/6/2018 Áine Flynn Director of the Decision Support Service 1 Assisted Decision-Making Capacity

More information

A practical guide to living with and after cancer. Helping you take an active role in your cancer care

A practical guide to living with and after cancer. Helping you take an active role in your cancer care A practical guide to living with and after cancer Helping you take an active role in your cancer care About this leaflet About this leaflet 2 This leaflet is about how you can take an active role in your

More information

Child and Adolescent Mental Health Service (CAMHS)

Child and Adolescent Mental Health Service (CAMHS) Oxford Health NHS Foundation Trust CAMHS Child and Adolescent Mental Health Service (CAMHS) CAMHS Introduction Welcome to Oxford Health NHS Foundation Trust. This leaflet aims to provide you with answers

More information

If you or one of your relatives has Parkinson s, you may want to know

If you or one of your relatives has Parkinson s, you may want to know Information and support Does Parkinson s run in families? If you or one of your relatives has Parkinson s, you may want to know if the condition can be passed down through families. This information sheet

More information

Counselling and Emotional Support

Counselling and Emotional Support Counselling and Emotional Support COUNSELING & EMOTIONAL SUPPORT We all experience times in our lives when things seem to get on top of us. At such times, it can help to talk to someone about our feelings

More information

Mental Wellbeing in Norfolk and Waveney

Mental Wellbeing in Norfolk and Waveney Mental Wellbeing in Norfolk and Waveney Shaping the Future What you told us and what happens now Easy Read Version 1 What is in this document? Page 3 6: What is this document about? Pages 7 10: What you

More information

WHAT YOU NEED TO KNOW ABOUT DONATING SPERM, EGGS OR EMBRYOS

WHAT YOU NEED TO KNOW ABOUT DONATING SPERM, EGGS OR EMBRYOS 14 February 2006 WHAT YOU NEED TO KNOW ABOUT DONATING SPERM, EGGS OR EMBRYOS Introduction The donation of sperm, eggs or embryos to help a couple have a child is one of the most generous gifts anyone can

More information

Information for Service Providers

Information for Service Providers Information for Service Providers Introduction Advocacy is about helping people speak up about what is important to them in all aspects of their life. It can be carried out by anyone a person wants to

More information

5: Family, children and friends

5: Family, children and friends 5: Family, children and friends This section will help you to manage difficult conversations as people close to you adjust to your diagnosis of MND. The following information is an extracted section from

More information

How can I access flash glucose monitoring if I need it? Support pack. This pack will help you to find out more about flash and how you can access it.

How can I access flash glucose monitoring if I need it? Support pack. This pack will help you to find out more about flash and how you can access it. How can I access flash glucose monitoring if I need it? Support pack This pack will help you to find out more about flash and how you can access it. Reviewed March 2019 Introduction Following several major

More information

Having suicidal thoughts?

Having suicidal thoughts? Having suicidal thoughts? Information for you, and for family, whänau, friends and support network Prepared by skylight for the New Zealand Guidelines Group CONTENTS Having Suicidal Thoughts? 1 Asking

More information

JUST DIAGNOSED WITH DIABETES?

JUST DIAGNOSED WITH DIABETES? JUST DIAGNOSED WITH DIABETES? Being told that you have diabetes can be a real shock. And learning to live with it can be a challenge. You might be going through all sorts of emotions. It s perfectly normal

More information

Representing the FASD Affected Client Patricia Yuzwenko Youth Criminal Defence Office

Representing the FASD Affected Client Patricia Yuzwenko Youth Criminal Defence Office 1 Representing the FASD Affected Client Patricia Yuzwenko Youth Criminal Defence Office All lawyers should read the excellent article by David Boulding on this topic. I do not wish to repeat what he has

More information