Youth Services Survey for Youth / Families Report - Spring 2014 FSA Deaf Community Counseling Services. Global Satisfaction 100.0%
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1 Youth Services Survey for Youth / Families Report - Spring 4 FSA Deaf Community This report covers surveys returned for program codes (RUs): 38DC. The number of youth receiving face-toface services during the survey period was and surveys were returned for youth (.%). Number of surveys matched to service data: (.%). Number missing client ID:. The YSS score (items -7, 9-5) for this program, was 4.58 out of five, the mean for all other programs was 4.4. There was no YSS-F family data for this program, the mean of all other programs was Global Satisfaction.% Satisfaction by Program / CYF Satisfaction FSA Deaf Community Total CYF Not Satisfied Satisfied Total % % % % 997. Fisher s p=. df= Φ=.4 Survey Compliance Completion Refused Impaired Language Other Missing w/o Reason Completed Survey Survey Completion by Program / CYF FSA Deaf Community CYF Total. 3.5 % 7.3 % % 48.4 % %. Total 3.5 % 7.3 % % 48.4 % %. Fisher s p=.635 df=5 Φ c=.3 Completion Refused Impaired Language Other Missing w/o Reason Completed Survey FSA Deaf Community Completion by Respondent Type Total Family Youth Total... Page of 5
2 5 Youth Services Survey - Scale Means and 95% Confidence Intervals 4 Mean Score 3 N Mean FSA Deaf Community Other programs Satisfaction Participation Access Culture Outcomes Social YSS Scales Not enough Family data for scale means CI chart Page of 5
3 Youth Services Survey for Youth Disagree Disagree Neutral Agree Agree Overall, I am satisfied with the service I received I helped to choose my services I helped to choose my treatment goals The people helping me stuck with me no matter what I felt I had someone to talk to when I was troubled I participated in my own treatment The services I received were right for me The location of services was convenient for me Services were available at times that were convenient for me I got the help I wanted I got as much help as I needed Staff treated me with respect Staff respected my religious/spiritual beliefs Staff spoke with me in a way that I understood Staff were sensitive to my cultural/ethnic background As a result of the services I received, I am better at handling daily life As a result of the services I received, I get along better with family members As a result of the services I received, I get along better with friends and other people As a result of the services I received, I am doing better in school and or work As a result of the services I received, I am better able to cope when things go wrong As a result of the services I received, I am satisfied with my family life right now As a result of the services I received, I am better able to do things I want to do As a result of the services I received, I know people who will listen and understand me when I need to talk As a result of the services I received, I have people that I am comfortable talking with about my problem As a result of the services I received, in a crisis, I would have the support I need from family or friends As a result of the services I received, I have people with whom I can do enjoyable things % % 4% 6% 8% % Page 3 of 5
4 Youth Services Survey for Youth N = Overall, I am satisfied with the service I received I helped to choose my services I helped to choose my treatment goals The people helping me stuck with me no matter what I felt I had someone to talk to when I was troubled I participated in my own treatment The services I received were right for me The location of services was convenient for me Services were available at times that were convenient for me I got the help I wanted I got as much help as I needed Staff treated me with respect Staff respected my religious/spiritual beliefs Staff spoke with me in a way that I understood Staff were sensitive to my cultural/ethnic background As a result of the services I received, I am better at handling daily life As a result of the services I received, I get along better with family members As a result of the services I received, I get along better with friends and other people As a result of the services I received, I am doing better in school and or work As a result of the services I received, I am better able to cope when things go wrong As a result of the services I received, I am satisfied with my family life right now As a result of the services I received, I am better able to do things I want to do As a result of the services I received, I know people who will listen and understand me when I need to talk As a result of the services I received, I have people that I am comfortable talking with about my problem As a result of the services I received, in a crisis, I would have the support I need from family or friends As a result of the services I received, I have people with whom I can do enjoyable things Disagree Disagree Neutral Agree Agree Missing Page 4 of 5
5 Not enough Family data for Likert chart Not enough Family survey data to create a table. N = Page 5 of 5
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