Evolutionary Outsourcing Model: Delivering Solutions through Partnership. Tammy Harter and Tony Parry Clinical Bioanalysis Alliance (CBioA)
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1 Evolutionary Outsourcing Model: Delivering Solutions through Partnership Tammy Harter and Tony Parry Clinical Bioanalysis Alliance (CBioA)
2 Introduction Pre Alliance Years History Drivers for change The old model Clinical Bioanalytical Alliance The early years Implementation Foundational /Project Activities and people Business as usual Maturing Alliance 2
3 History and drivers for change at AZ Wilmington Alderley Park Charnwood Mölndal Lund Södertälje Pre 2007 Six sites across 2 continents and 3 countries Multiple outsourcing models - vast number of providers (some global, other local) Fee for service First moves to creating a unified outsourcing model Category Management, Preferred Providers, Governance process Global Discipline lead with Outsourcing Leads at each site Charnwood, Lund, Sodertalje, Wilmington Bioanalytical labs closed Change drivers: Patent cliff Increase cost of R&D and decreasing Return On Investment Global recession Clinical response to challenging environment Reduce fixed cost Full outsourcing of small molecule clinical bioanalysis Centralise outsourcing Alliance model 3
4 How bioanalysis data was delivered in the old model CRO Transactional relationship Request placed for each study/package of studies Only traditional outsourcing models Minimal involvement in study team Inconsistency in sponsor requirements- particularly between AZ sites AstraZeneca Several providers Several delivery models Outsourcing Managers act as Monitoring Scientists within AZ Fee-for-service relationship 4
5 The new Alliance model A strategic alliance between AstraZeneca and Covance to provide small molecule clinical bioanalysis globally What Covance is different in the CBioA? AstraZeneca Trusted Collaboration Joint Scientific Excellence Improved Competitiveness Efficient Operating Model Clinical Bioanalysis Alliance (CBioA) 5
6 The Early CBioA Years Foundational Activities Structure Roles and Responsibilities Project Activities Implementation/Method transfers Alignment of processes People Selection Training & Education 6
7 Foundation of Alliance - Structure and Processes Governance structure Steering committees Issue escalation plan Roles and responsibilities RACI KPIs & conditional KPIs Communication Meeting rhythms Operational Steering Team (OST) Alliance Directors Science Leads Lead Scientist Commercial Demand Process & Standards Leads Delivery Leads Scientific Advisory Group (SAG) Science Leads, Lead Scientist, 1 x PM 5 CSS Delivery Team 3 PM AstraZeneca Covance 7
8 Delivery team - Core interfacing roles and responsibilities of PM and CSS Covance Program Manager (PM) Embedded within clinical study team Coordinate and monitor at study level Ensure regulatory and scientific strategies Ensure compliance Represent AZ within Covance AZ Clinical Sample Scientist (CSS) Consult with AZ PK Scientists Coordinate and monitor at project level Oversee standards Represent Covance within AZ 8
9 Projects Implementation and streamlining Implementation/Method transfers Controlled transfer of~50 methods Timing dependent on project status and next studies Site selection dependent on study location and resources Alignment of processes Within AZ Within Covance Between AZ and Covance Between Covance and other AZ partners 9
10 People - Training, Education & Communication Training and Education Alliance members Project and study teams Communication Change agents Roadshow Communication team 10
11 Business as usual Maintaining initial enthusiasm Sharing Science Continuous Improvement Ongoing communication Working with other partners Monitoring results 11
12 Case study 1: Scientific experience shared inhalation compounds Situation :AZ bioanalytical facility and process developed and honed over a number of years to handle our Inhalation portfolio to specifically manage: Small molecules, designed to fly and stick Requirements for high sensitivity assays High potential for contamination How did the alliance model make a difference? PM invited to AZ site to share their extensive knowledge and experience Facilities and equipment Preparation of reagents, solutions, spiked samples, method extraction, precautions Use of Personnel Protective Equipment, handling of waste and decontamination Remedies if contamination observed Outcome: PM returned and put together an education package, detailing principles and best practices which was rolled out to all sites and applied across other therapy areas 12
13 Case study 2: Leveraging the Alliance globally value of regional labs Situation: Clinical bioanalysis to support large global Phase III studies, requiring use of multiple bioanalytical labs across the globe How did the alliance model make a difference? Global analysis coordinated by PM for different regional BioA sites (incl. China) PM active member of internally (AZ) and externally (CRO) led study teams Long standing trusting relationship allowed issue resolution by PM directly Seamless transfer of assays and cross-validations between Covance sites Use regional knowledge to facilitate importation of PK samples to China Processes in place to provide data rapidly for different submissions, within shortened timelines Outcome: Analysis performed at multiple bioanalytical labs within single clinical studies; multiple data deadlines achieved across the globe 13
14 Case study 3: Open communication and appropriate use of issue resolution Situation: Multiple, difficult and complex methods required for a rapidly accelerated program How did the alliance model make a difference? PM engaged with AZ BioA teams to learn from pre-clinical assay development and select appropriate animal ex-vivo samples for method development of clinical method Close collaboration between PM and AZ PK Scientists regarding predicted concentration range and requirements for additional matrices PM led the complex methodology required for different matrices Flexibility of team to assist the rapid progression of accelerated timelines Sharing expertise with AZ and other partners to help resolve method issues for non-cbioa supported studies Alliance championed excellent, open and honest communication Study team work directly with PM for issue resolution Outcome: Multiple validated methods used to successfully support rapidly accelerated program 14
15 Case study 4: Supporting AZ outside the scope of the Alliance Situation: AZ pre-clinical provider having issues in developing and validating a pre-clinical assay for which a clinical assay had already been established How did the alliance model make a difference? Unique relationship between Covance and AZ through the Alliance led to pre-clinical DMPK project representative requesting a joint meeting to be attended by scientists from AZ, Covance and AZs partner. Outcome: Covance scientists able to share data and experience with other scientists directly and agree joint recommendations Recommendations implemented and issues were resolved ensuring timely bioanalysis support to pivotal toxicity studies. 15
16 Benefits Efficiency gains Covance decides on location of assays PMs embedded in the study team Consistent end-to end process understood by study teams Single provider makes for easier dossier compilation Compliance Governance and auditing easier builds confidence Continuous improvement embedded in the Alliance Regulatory contribute jointly on draft regulations Shared science Science Advisory Group Access to 300+ bioanalytical scientists across both organisations Cost reduction AZ FTE supporting clinical bioanalysis significantly reduced Unit cost of bioanalysis considerably lower under the Alliance Covance have a view of the revenue stream from AZ Covance have a view of the revenue stream from AZ 16
17 Maturing Additional services Supporting change New models Additional sites 17
18 Conclusion Clinical Bioanalytical Alliance TRUST True collaborative partnership Mutual benefits realised Process improvement Efficiencies Science Behaviours CBioA model used as a template for future partnerships in AZ 18
19 Acknowledgments To all those individuals from Covance and AstraZeneca who have contributed to the success of the Clinical Bioanalysis Alliance You know who you are! 19
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