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Conference Program Our local host George Town Neighbourhood House, and the board and staff of Neighbourhood Houses Tasmania welcome you to George Town Thanks to our sponsors

Successful community development depends on good relationships. Staff, volunteers and community members; We're all people with our own personalities, needs, expectations and views on how things should get done around here. Working with people then, requires skills around good communication and strong relationships. At Connecting Communities: Neighbourhood Houses Tasmania Conference 2017, we're looking to provide practical skills to help you connect with communities positively and proactively in a variety of ways. We look forward to you joining us. Our guest speakers and presenters Debbie Mayo-Smith will present two entertaining and practical sessions. ~ Quick tips for a happier healthier you, and ~ Smarter, Faster, Cheaper, Better. Participation in the Conference, will also provide access to a 16 week follow up Outlook 'Bootcamp' and regular newsletters with Quick Tips to support the application of what you learn in her sessions. Steve Biddulph is a well known parenting expert, writer of many books including Raising Girls and Raising Boys. Steve will join us to wrap up the Conference, share some insights from his latest book, 10 things girls most need and encourage us in caring for ourselves and our communities. Glen Poole is the Development Officer for the Australian Men's Health Forum, and founder of the Stop Male Suicide campaign. Glen will provide an overview of some of the key social issues than men and boys face and outline the common practices of male-friendly services, based on national and international research and best practice.

Day 1 - Wednesday 27 September (12 noon) Welcome to Country Opening Welcome and Address Deb Mayo-Smith - Keynote Community Development in your setting - break out session AGM Welcome reception at George Town Neighbourhood House Day 2 - Thursday 28 September Plenary with Debbie May-Smith Support others - starting with yourself (ie: not a self-care session) Morning Workshops Expo Afternoon Workshops Can you hear those Emerging Voices? Stories from the trenches An early knock off to prepare for the Conference dinner Conference Dinner will be held at the Conference Venue. The theme is: george or georgina! Day 3 - Friday 29 September Outcomes for the Network 5 in 10 Presentations Steve Biddulph Conference Close - (12 noon)

Morning Workshops Anzac Parade Morning Workshop 1 - Restorative Practice This workshop will provide participants with an understanding of Restorative Practices and how it can be used in your day to day practice to help problems between staff and/or volunteers or people using Houses. It will provide an understanding of how Restorative Practices can be used in building better relationships and develop a respectful culture in an organisation. John Lennox is director at JLD Restorative Practices and a former Police Officer with 30 years experience in community policing, training and conferencing using Restorative Justice principles. In recent years, he has advocated restorative practices in schools and provided personal development courses to teachers and students, TAFE social worker courses and other non-government agencies. Morning Workshop 2 - Introduction to YourCall This is interactive session will include a comprehensive introduction to YourCall, an innovative new online tool specifically designed to help staff and volunteers in Neighbourhood Houses support community members who are experiencing substance use issues. You ll be able to help them understand the options and opportunities available, and to make decisions appropriate to their situation. Please bring your internetconnected laptop, tablet or smart phone to try using this innovative online tool. In addition to this introduction, Dr Maddi Derrick, Project Officer with the Alcohol Tobacco and Other Drugs Council will answer your questions and help solve problems that substance use issues can create in Neighbourhood Houses. Morning Workshop 3 - Introduction to Facilitation A big part of community development and engagement involves facilitation. But what is facilitation? What situations require facilitation? What tools are available? How do you work with different people and personalities to ensure all voices are heard? How to manage that elephant in the room that unspoken but difficult issue that needs to be brought to the table? How to respectfully interrupt that person who s doing too much talking? Managing yourself while facilitating conversations. Jonathan Bedloe has trained in Advanced Facilitation with the Groupwork Institute and will provide this overview tailored specifically for staff and volunteers in Houses. Morning Workshop 4- Launceston Community Legal Centre (LCLC) The LCLC is a NGO that provides free legal advice to Tasmanians in the north of the State. The LCLC offers assistance with family law, disability discrimination, welfare rights, and general civil law. The LCLC also runs the award winning 'Legal Literacy Volunteers' program, as well as providing outreach to regional areas of Northern Tasmania and community legal education. Sarah House is the General Civil Solicitor and Practice Coordinator of the LCLC, and will be discussing wills, the different types of powers of attorney, enduring guardianship, advanced care directives (how do they differ from guardianship? which one should you get?) and funerals.

Afternoon Workshops George Town Community Hub Afternoon Workshop 1 - Restorative Practice This workshop will provide participants with an understanding of Restorative Practices and how it can be used in your day to day practice to help problems between staff and/or volunteers or people using Houses. It will provide an understanding of how Restorative Practices can be used in building better relationships and develop a respectful culture in an organisation. John Lennox is director at JLD Restorative Practices and a former Police Officer with 30 years experience in community policing, training and conferencing using Restorative Justice principles. In recent years, he has advocated restorative practices in schools and provided personal development courses to teachers and students, TAFE social worker courses and other non-government agencies. Afternoon Workshop 2- First Point of Contact training Meeting and greeting people is such an important part of what we do at a Neighbourhood House. This fun, relaxed and interactive workshop is for anyone who talks to people visiting your house. We shall explore together some part of the Meet and Greet training: Communicating with people who present as anxious or agitated The Fight or Flight response Responding to agitated people Nettie Burr is Manager at Starting Point Neighbourhood House, Ravenswood and member of the NHT board. Afternoon Workshop 3 - Working with Men Engaging men in Neighbourhood Houses can sometimes require different approaches and ways of working. Some Neighbourhood Houses are looking to engage more men as service users or volunteers, and this session will look at how we may work to include more men in what we do. Glen will provide an overview of some of the key social issues than men and boys face and outline the common practices of male-friendly services, based on national and international research and best practice. Glen Poole is the Development Officer for the Australian Men s Health Forum, the peak body for male health in Australia focusing on the social issues that shape men and boys health and wellbeing. He has 20 years experience working with men and boys in the UK and Australia and is founder of the Stop Male Suicide project. Afternoon Workshop 4 - Monkey Business: An Introduction to MailChimp. Communicating with the various people in your community is an important job. Making these communications appealing to people to read is easier said than done. Mailchimp is an online tool that enables you to create good looking emails for your community. It is an easy to use platform that helps you manage your database, design messages, and target messages to specific groups. Bring your internet connected laptop or tablet to participate in a tour of the website and see some of its useful tools. We will have Wi-Fi available. (We are yet to finalise who will provide this session).

Venue George Town Memorial Hall will be our main venue, in the George Town Community Complex. Workshops will be held in the Community Hub, which is right next door. George Town Community Complex Costs Delegates Early Bird Full House staff and volunteers full conference $110 $110 House staff and volunteers day rate $55 $55 Community sector and government full conference $308 $352 Community sector and government day rate $165 $176 Conference dinner $55 Registration Individual registrations Visit the online registration page: https://www.trybooking.com/qjxx Group registration Download a Group Booking Spreadsheet from the conference website http://nht.org.au/conferences/

Individual Registration Form Name Phone Address House/Org Position Please tick which you will attend Full Conference Wednesday only Thursday only Friday Will you join us for welcome celebration at George Town Neighbourhood House on Wednesday evening? Yes No Will you join us for the conference dinner on thursday evening? Will you bring a partner? Do you give NHT consent to use your image in photos of videos for promotional purposes? Yes Yes Yes No No No Emergency Contact Name contact All venues are ground level access, with no stairs. Do you have any dietary or other personal needs: Diet, disability access, child minding etc: Please select your top 2 workshop preferences Morning Workshop Afternoon Workshop Preference 1 Preference 2 NHT should send an invoice to: You Your House/Org please quote the invoice number when you make your payment Office use only: Data entered Invoice sent Payment received

5 in 10 Presentations Have you got a good story about a project, program or event in your House or community? We would love to hear about it Staff, members and volunteers in Neighbourhood Houses are doing fantastic things across Tasmania! It s important that we share the great stories, success and failures that we have, so others can adapt projects to suit their local communities, and to avoid reinventing wheels. You have a lot of skills and experience, so why not share it? We are offering six timeslots of ten minutes each, to people who are running programs or activities that you are proud of, and would like to share with others Houses from across Tasmania. To express interest in delivering one of these brief presentations, please talk to your House manager, or visit the NHT conference website for more information. Send the application form to NHT to register by Monday 28 August. We ll confirm your place by the end of Thursday 31 August. Conference website http://nht.org.au/conferences/ Conference Expo 2017 Community Sector organisations and local businesses are welcome to share and promote your organisation to conference delegates during our lunchtime expo on Thursday 28 September. For more information, visit the NHT Conference website Thanks to all our sponsors for their support for the 2017 Conference