Outside Records MPage FAQs December, 2018

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Outside Records MPage FAQs December, 2018 What criteria has been used to match patients? The following items must meet a 96%-98% match to pull data. Last Name First Name DOB Gender Address Will information be available from multiple organizations? Yes, information from Ascension Wheaton Franciscan and other participating CommonWell facilities will be available. Commonwell is an alliance of participating organizations that have agreed to sharing medical records electronically. To view organizations that are part of the alliance, visit the CommonWell web page at http://www.commonwellalliance.org/providers/ When will Children s Hospital of Wisconsin, Froedtert and Aurora information be available? The CommonWell alliance is working to connect to additional Epic sites. Are our Cerner EHR records viewable by Ascension Wheaton Franciscan users? Yes. For hospital and clinic encounters a Continuity of Care Document (CCD) is sent to the CommonWell Alliance and then available to Wheaton Franciscan providers. A full list of all documents that are shared with Wheaton is attached at the end of this FAQ. What kind of information will I be able to view? Outside Documents a. Continuity of Care Document (CCD) o Patient level Summary contains clinical data available, not limited to a specific encounter. o Created every time there is a query from CSM. Queries happen when an encounter is created by Athena or Invision May result in duplication of documents seen in the Outside Records MPage o Content of CCD Allergies Medications Problems Encounters - list of recent visits* Family History Social History Recent vital signs* Plan of Treatment * Recent lab results* 1

b. Progress o Encounter Level Summary Examples: Hospital Encounter, Surgery, Office Visit o Content of Progress Encounter Summary Includes provider information (attending/admitting) and location Social History Plan of Treatment * Diagnoses Admitting Diagnosis What is the Plan of Treatment in the CCD? The plan of treatment is the patient instructions. What if there are issues or no records display and my patient states they were recently seen by a Wheaton Franciscan provider or other facility listed in the CommonWell alliance? It may take up to one week for the data to display. If the visit occurred more than one week ago, open a ticket by calling the IS Help Desk at 414-326-2400 and include Patient Information and Date of Service. Inconsistencies or errors should also be called to the Help Desk. Are there any age parameters set for importing data? There are no age parameters for importing data. Do I need to be on a specific clinic or hospital encounter to view data? No, you do not need to be on a specific encounter to view information. Will imported data be automatically saved as part of the CSM record? No. Data will never be saved automatically, you will need to manually save a document to the CSM record. Please reference the job aid on how to save the data. Why do I see several versions of the same document? You will often see multiple copies of the same document because every time a new Athena or Invision encounter is created, a new query is initiated and pulls in all available data. Where will I see the documents if I save them to the CSM record? Documents will be saved to the Health-Care Facility Chart-External folder within the Outside Agencies folder in documents Section. The date will save as the original document date. Am I able to print a document from Outside Records? Yes, however, you would need to save the document to the CSM record first and then print the document. Follow the instructions on the job aid on how to save a document. What time frame is used to pull data into the CSM EHR? Queries are initiated when a clinic or hospital encounter is created. When generating a query for the first time, the system will look back 180 days to pull data. After an initial successful query, each additional query will start searching 30 days prior to the date of the previous query and search to the current date to pull data. 2

Advance Directive Document Allergy/Immunology Consult Allergy/Immunology Office/Clinic Consult Allergy/Immunology Office/Clinic Ambulatory Discharge Summary Anesthesiology Consult Anesthesiology Report Bariatric Initial Consult Bone Density. Bronchoscopy Cardiac Catheterization/PTCA Cardiology Office/Clinic Consult Cardiology/Vascular Consult Cardiology/Vascular Office/Clinic Cardiology/Vascular Report Cardiopulmonary Rehab Consult Cardiothoracic Surg Consult Cardiothoracic Surg Office/Clinic Consul Cardiothoracic Surg Office/Clinic COLONoscopy COLPoscopy Consult Correspondence Coumadin Management Cystoscopy Depart Office/Clinic Dermatology Consult Dermatology Office/Clinic Consult Dermatology Office/Clinic Dietary Office/Clinic Discharge Summary ECHO or TEE EGD EKG EKG Image (MUSE) Electrophysiology Consult Electrophysiology ICD Report Electrophysiology ILR Report Electrophysiology Office/Clinic Consult DOCUMENT TYPES CSM IS SHARING WITH ASCENSION WHEATON FRANCISCAN 3

Electrophysiology Office/Clinic Electrophysiology Report Emergency Department Discharge Summary Emergency Department -Physician EMG Endocrine Report Endocrinology Consult Endocrinology Office/Clinic Consult Endocrinology Office/Clinic ENT Consult ENT Office/Clinic ENT Report Epidural injections ERCP Event Monitor Report Eye Report Gastroenterology Consult Gastroenterology Office/Clinic Consult Gastroenterology Office/Clinic Genetics Office/Clinic Genitourinary Report GI Report Gynecologic Report Heart Failure Clinic Consult Heart Failure Clinic Office/Clinic Heart Failure Clinic Progress History and Physical Holter Monitor Infectious Disease Consult Infectious Disease Office/Clinic Consult Integumentary/Breast Report Internal Med/Fam Prac Consult Internal Med/FamPr Office/Clinic Consult Interventional Radiology Consult Musculoskeletal/Ortho Report NEOnatology Consult NEOnatology Office/Clinic NEPHrology Consult NEPHrology Office/Clinic NEUROLogy Consult Neurology Office/Clinic Consult NEUROLogy Office/Clinic 4

Neurology/Neurosurgery Report NEUROSurgery Consult Neurosurgery Office/Clinic Consult NEUROSurgery Office/Clinic Newborn Exam OB Office/Clinic OB/GYN Consult Occupational Medicine Office/Clinic Office/Clinic Consult Office/Clinic Oncology/Hematolgy Office/Clinic Consult Oncology/Hematology Consult Oncology/Hematology Office/Clinic Oper/Procedure-OTHER Report Ophthalmology Office/Clinic Consult Orthopedic Consult Orthopedic Office/Clinic Consult Orthopedic Office/Clinic Pain Management Consult Pain Management Office/Clinic Palliative Care Consult Patient Discharge Summary Pediatrics Office/Clinic Perinatology Consult Perinatology Office/Clinic Physical Med & Rehab Office/Clinic Physical Med and Rehab Consult Plastic Surgery Consult Plastic Surgery Office/Clinic Consult Plastic Surgery Office/Clinic Podiatry Consult Podiatry Office/Clinic Primary Care Office/Clinic Pulmonary Function Study Pulmonology Consult Pulmonology Office/Clinic Consult Pulmonology Office/Clinic Radiation Therapy Radiation Therapy Consult Radiation Therapy Office/Clinic Consult 5

Radiation Therapy Office/Clinic Rheumatology Consult Rheumatology Office/Clinic Sleep Medicine Office/Clinic Consult Sleep Medicine Office/Clinic Sleep Study Surgical Consult Surgical Office/Clinic Consult Surgical Office/Clinic Urgent Care-Hospital-Discharge Summary Urgent Care-Hospital-Physician Urology Consult Urology Office/Clinic Workers Compensation Office/Clinic Wound Care Consult Wound Care Office/Clinic Wound Care Progress 6