Protect Yourself. Save your Community. National Center for Health Promotion Department of Health

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PANDEMIC FLU (H1N1) OUTBREAK COMMUNICATION PLAN Protect Yourself. Save your Community National Center for Health Promotion Department of Health

Risk Communication Goals Goal is to communicate with the public in ways that build, maintain or restore trust. This is true across cultures, political systems and levels of country development.

Communication Handle

GENERAL MESSAGES DURING THE MITIGATION PHASE

Messages for Mitigation Strategy The following information on influenza A (H1N1) must be reiterated: Frequent hand washing with soap and water or alcohol-based sanitizers Respiratory etiquette and sanitary lung clearing practices

Use of personal protective equipment These are useful for first responders and healthcare workers in the frontline service and the laboratory. These consist of N95 masks, gloves, disposable solid front gowns, eye protection devices and shoe covers. Proper use of surgical or N95 masks Masks that adequately cover the nose and mouth and are firmly set in place significantly help in preventing spray of droplets from infected persons and in protecting an uninfected person from inhaling infected droplets.

Room use management and disinfection In a health facility, workplace, school or home, it is good whenever feasible, to designate a room or specified space for persons who might be suspected, probable or confirmed case of influenza A (H1N1), and to clean and disinfect the area frequently Social distancing or self isolation

MORE SPECIFIC MESSGAGES PER TARGET AUDIENCES

Response Level I A few sporadic cases with no community transmission General Public Health Workers Hospital Chiefs Cover your mouth and nose when coughing or sneezing Wash hands with soap and water Eat nutritious food rich in Zinc, Vitamins A, C and E or take vitamins and plenty fluids. Avoid going to crowded places. Avoid kissing, hugging and shaking hands. Stay at home and observe yourself for 10 days if exposed to confirmed case of Influenza A(H1N1) Consult the doctor if you have signs & symptoms Wear mask when dealing with a patient with respiratory symptoms Avoid direct exposure to blood and body fluids Issue hospital policy on how to respond to A(H1N1) pandemic Make sure the hospital has the number of beds, isolations, respirators to cater to confirmed cases to be admitted Intensify infection control Ensure availability of essential medicines, antivirals and equipment Admit ALL confirmed cases

Response Level II Beginning of community transmission and no evidence of sustained community transmission General Public Health Workers Hospital Chiefs Follow messages enumerated above Consult the doctor if you have the signs and symptoms of flu and have the following conditions: - Patient with rapid progression of illness (i.e. acute respiratory distress, decreased sensorium) - Patient with criterion for admission to the intensive care unit (per hospital policy) -Patient with clinical diagnosis and x-ray of pneumonia, who needs hospitalization in second or third level of care - Patients with severe malnutrition (severely underweight or severely overweight) - Chronic renal insufficiency that requires hospitalization - Pregnancy with complications Wear mask when dealing with a patient with respiratory symptoms Avoid direct exposure to blood and body fluids Manage mild cases at home Transport probable and confirmed cases showing severe signs of respiratory infections and severe medical conditions Provide a triage area in the hospital

Response Level II Beginning of community transmission and no evidence of sustained community transmission General Public BHERTS LCE Consult the doctor if you have the signs and symptoms of flu and have the following conditions: -Chronic Obstructive Pulmonary Disorder (COPD), active & untreated TB, multi-drug resistant TB, or previous pulmonary pathology w/c requires hosp. in second or third level of care - Complex congenital cardiopathy that requires hosp. in 2nd or 3rd level of care - Heart defect or previous cardiac pathology that requires hospitalization - Immunosuppression therapy, uncontrolled diabetes, organ transplant recipient or HIV/AIDS - Patients with underlying chronic diseases that present progression to deterioration Advice the sick person to always wear mask, stay at home and limit contacts with the other members of the family Report to local health authorities CUOs Advice the caregiver to immediately bring the patient if there are signs of severe respiratory distress Coordinate with the Department of Health Centers for Health Development in your area Provide medicine, transport and personal protective equipment like gloves and masks for the patient and health workers Ensure the peace and orderliness of the health facilities

Response Level II Beginning of community transmission and no evidence of sustained community transmission General Public Only those with flu-like symptoms, confirmed case of Influenza A(H1N1) and caregiver of patients should wear mask If possible, place the patient in a separate room. Thoroughly wash used eating utensils of patient Avoid close contact with used clothes, linens, and bed sheets of sick person Maintain cleanliness of home and environment and ensure proper ventilation. Use disinfectant in cleaning Make a list of emergency contact numbers of hospitals, barangay officials, police station, relatives and friends in case you need assistance Make arrangements with neighbors and friends to perform some errands for you when you are sick.

Response Level III Sustained community transmission General Public Health Workers Hospital Chiefs Follow the messages enumerated above In RHUs and public clinics, be ready to manage higher number of mild cases as outpatient or ambulatory cases Wear mask when dealing with a patient with respiratory symptoms Avoid direct exposure to blood and body fluids Monitor your temperature twice daily If you have fever, stay at home and limit your contact with other members of the family. There should be only one caregiver for the sick person Implement hospital policy on A(H1N1) pandemic response: - admit severe respiratory infections and with severe medical conditions - Be prepared to manage high number of complicated and severe cases

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