ANNUAL REPORT 2016 The Calgary Dream Centre has been incredibly blessed in 2016 and we are happy to share the blessings our programs have received with you.
TABLE OF CONTENTS Contents Executive Summary 1 Tower Programs 2 Community Housing 4 Women s Housing 5 Kitchen 6 Fund Development 7 Finance & HR 8 Audited Financials 9
EXECUTIVE SUMMARY I feel so blessed to have led, and continue to lead, the Calgary Dream Centre for over 13 years and to be a part of the work that we do to alleviate homelessness and addiction in this city. Over 13 years ago the Calgary Dream Centre was born in a broken down hotel on MacLeod Trail. Now over 5,000 men have come through the doors of this transformed building and experienced the gift of life change. These transformations would not have been possible without the ongoing support of our community that includes corporations, churches, government partnerships, and the many individual donors who have caught our vision of life change for the homeless. I am so proud and thankful for my team. The following pages showcase the progress we have made in 2016 in helping people escape the cycle of homelessness and addiction through our various programs and activities. HERE ARE A FEW OF THE HIGHLIGHTS FROM 2016: This year, to date, in our Addiction Recovery Program we have graduated 52 men with an 80% graduation rate and in the Recovery for Youth program there have been 26 graduates with a 70% graduation rate. This year we also are graduating our 1,000th graduate from our recovery programs what an exciting time! Seeing these men transform from the time they enter the building to the time they leave has been an amazing blessing. Our Community Housing Program that we began in 2011 to provide long-term, sober, stable housing has really taken off! We currently own 35 homes providing 187 housing opportunities for those looking to move from homelessness to independence. The Women s Housing Program opened in January 2016 in partnership with Aventa Centre of Excellence for Women with Addictions. To date, this program has provided long-term stable, safe, sober housing to twenty participants so that they can begin taking the steps for a strong, healthy life. Thanks to the generous support of donors in 2016 we served 129,851 meals through our meal program. These meals are the first step in restoring the dignity of our guys. Thank you for making our meal program possible! Even though this year we have had a recession, it has been a good year for our Fund Development team because more people stepped up to support life change! As always our Finance team worked to stretch every dollar we were given so that we can provide our programs to more people than ever before. We are always continuing in developing and expanding our men, women, and youth programs to provide life change to more people than ever before, and are looking into opportunities to move into prevention of addictions through partnering with our community. Life is exciting at the Calgary Dream Centre. Thank you so much for your support and I hope you enjoy the read! God bless Calgary and every person looking for life change, Jim Moore CEO Executive Director November 21, 2016 1
TOWER PROGRAMS The Calgary Dream Centre s main tower on MacLeod Trail provides programs, housing, and supports for 125 individuals at any given time. The programs that are based in the tower are the seven-week Addiction Recovery Program, Youth in Recovery, and Transitional Housing Programs. Addiction Recovery Since 2004, the Recovery Program has helped individuals overcome their addictions and build the foundations for strong, healthy, and productive lives. The programs utilize Dialectical Behaviour Therapy integrated with the Twelve Steps alongside accommodation, meals, medical and psychological support, individual case management, process groups, spiritual care, and addictions counseling. In 2016 to date, we have graduated 52 men from the Recovery Program with an 80% graduation rate. In the year ahead we look forward to graduating our 1,000th recovery program participant and continuing to provide programs to help men and families to escape the cycle of homelessness and addiction. Our most recent endeavour is a new project, ReVisioning the Family. This project reaches outside the CDC via new innovative technology of live web broadcasts that allow for two way interactions. This course was developed with the goal to assist the family in understanding what the participant had experienced in recovery and to support the family unit in the transition process upon the participants return. 2
TOWER PROGRAMS Youth in Recovery This Program has been in place since February 2014. Since that time we have experienced an increase in demand and growth in this program and are continually looking for ways to expand and improve. To date this year there have been 26 graduates from our program. Our current success rate is 70%. This success is due in part to the aftercare program which was implemented this year in partnership with the Calgary Foundation. This has been mandatory for all youth graduates that live in the tower and we encourage all other graduates to attend as well. We have seen our number of applicants drastically increase due to the fentanyl epidemic and the recession and are working to meet the need as quickly and efficiently as possible. In the years ahead we plan to continue to increase the capacity and capabilities offered in the Youth Recovery Program. By further enhancing our youth specific program options and long term supports we are sure that many more lives will be changed. Transitional Housing The Transitional Housing Program builds upon the recovery process through offering affordable supported living and aftercare, case management, and counselling to help men transition from homelessness to independence. The Transitional Housing Program provides for the basic needs of participants along with relapse prevention, life skill training, mental health supports, career development, and the supports needed for community reintegration. This year the Transitional Housing Program has helped 483 individuals with 174 successfully transitioning back to their families, own homes, or into the Community Housing Program. In 2016, in our tower programs there were 764 Addictions Counselling meetings. 3
COMMUNITY HOUSING Community Housing began in 2011 to provide long-term supportive care to individuals looking to move homelessness to independence. To date we have 35 properties providing 186 housing opportunities. Through the work of addictions counsellors and case managers we have provided 800 Addictions Counselling and Relapse Prevention meetings for the participants. Our Community Housing Program focuses on helping people out of poverty and moving them towards independence. The program is a scattered housing model that provides sober, stable, and supportive living so that men who were caught in cycle of homelessness and addiction can have a Project 1 A LONG-TERM HOUSING FIRST PROGRAM With 124 units across the city of Calgary this program was formed in partnership with the Calgary Homeless Foundation. In this program the ratio of case managers to participants is 1:15 with daily visits to help these men achieve sobriety and be successful in their own homes. Project 2 A LONG-TERM ABSTINENCE BASED PROGRAM This program has 62 units across the city of Calgary. In this program the ratio of case managers to participants is 1:30 with meetings happening as needed as these residents are independent, yet still require accountability to maintain their health, mental health, stability and sobriety. 4
WOMEN S HOUSING The Women s Program, Marjorie s Home of Hope and Healing, opened in January 2016 in partnership with Aventa Centre of Excellence for Women with Addictions. This program is a postaddiction treatment longterm housing program where women who struggle with homelessness and addiction can begin taking the steps for strong, healthy lives. Women s Initiative Launch February 26, 2016. (Left to Right): Alina Turner, PhD research consultant; Diana Krecsy, President & CEO of the Calgary Homeless Foundation; Jim Moore, CEO/Executive Director of the Calgary Dream Centre; Kim Turgeon, Executive Director of Aventa; The Right Honorable Brandy Payne, Associate Minister of Health; and Gail Cerekwicki, Community Housing Director. Since opening, this program has had a total of twenty participants and currently has nine women in residence. This program operates out of Dialectical Behaviour Therapy paired with the 12 Steps and provides individual relapse prevention sessions through the Genesis program. Weekly leisure activities, nutritious meal planning, and daily fitness activities all contribute to promoting healthy living for the participants alongside chores which helps to establish healthy routines for the women. By focusing on body, mind, and spirit and reconnecting to their community, the women who go through the program are able to fulfill their potential and realize their dreams. 5
KITCHEN At the Calgary Dream Centre we see recovery happen one meal at a time through our ongoing nutrition program. This program is headed by our Red Seal, Executive Chef who oversees the meal and nutrition program for the organization. Our program has a philosophy of healing through nutrition that ensures that the Dream Centre s meals are supporting the wellness of the program participants. In 2016 the kitchen team focused on improving the quality of meals, not quantity, and highlighting nutrition. Nutrition is such an integral part of the physical healing for the program participants. Once they start choosing to eat healthier, the rest of the healing can take place. The kitchen department has steadily been serving over 10,000 meals per month. From outside donations the Calgary Dream Centre receives over 275,000 lbs. of donated food each year and provides 400 food hampers to community per year, and 300 lbs. of food to the women s home every month. Every day the kitchen serves 600+ cups of coffee. This equates to nearly $300,000 in food inventory per year. The meal program is a vital aspect of all of the Dream Centre s programs and would not be possible without generous donations of time, talent, and treasure. In 2016, the kitchen served 129,851 meals. These meals are more than just food as they provide community and a sense of home in order to support the recovery journey. The kitchen has become a great place for the integration of volunteer activities. Every day we have individuals who volunteer their time to help prepare and serve our guests lunch and dinner. As well on a regular basis we have large groups, including corporations and schools, who come in to serve large sponsor meals. The kitchen staff continue to have good relations with current donors who donate and provide inkind donations of much needed food. Looking forward to next year the kitchen team will continue to build on the nutritional aspect of healing and continue to source out new donors that want to partner with the Dream Centre. Furthermore, the kitchen will keep creating more flavorful, creative, and healthy meals for our participants. 6
FUND DEVELOPMENT The work of the Dream Centre would not be possible without the generous support of our donors and volunteers. Every year the Dream Centre works to enhance its programs and provide critical services to those escaping the cycle of homelessness and addiction in Calgary. This work would not be possible without our donors and the work of our Development Team. To support this aim the goals of the Fund Development Department are to enhance fundraising activity, acquire new donors, increase annual donations, and ultimately contribute to the long term sustainability of the Calgary Dream Centre. The past twelve months have seen a significant increase in funding for the Calgary Dream Centre s programs with a total of $1,366,000. Over the past twelve months we have had a 12% increase, including gifts and grants. In addition we are continuing to see growth as a result of more people than ever stepping up to support our programs despite the economic downturn. The events of the Calgary Dream Centre are a critical part of this success. This year the Calgary Dream Centre held a Women s Brunch that raised over $80,000. Our annual Radio-thon brought in $130,000. This year has also seen a significant increase in online donations, which are expected to reach $200,000 in 2016. As well, the Calgary Dream Centre was awarded a grant from the city of Calgary for $78,000 towards the work of the organization in the Youth Recovery Program. One of the amazing tables at our Women s Brunch. Each table was decorated by its own table host. Another addition to our Development Department was the integration of Volunteer Services into the team. Our new Volunteer Coordinator has done an outstanding job of engaging members of our community to serve in many aspects of the organization. Every month volunteers contribute well over 2,000 hours to the ongoing work of the CDC. Also, our recent experiences with many of our friends in Calgary s corporate community have helped share our work and increase awareness of the life change that happens here. Highlights include our new sponsored meal and community housing group volunteer opportunities. Enmax recently contributed 500 hours of volunteer service in one day! Mackie, a graduate from the Youth in Recovery program, sharing his story to the 125 Enmax volunteers in September 2016. 7
FINANCE & HUMAN RESOURCES The 2016 fiscal year finances were healthy and the CDC is extremely grateful for the generous donors and funders who have supported us in this year. Our organization continues to grow and the Finance Department is always looking ahead anticipating the needs that will arise and for ways to meet them. The Finance and Human Resources department, as a whole, has grown in the last year. In 2016 the Human Resources department did a total revamp of all our policies and procedures to best address the changing needs of the organization as it continues to grow and deal with the complex needs of our participants. The Finance Department continues to strive for better procedures, reporting and fiscal responsibility with continued cash flow management and reporting to the CEO. The property management team supervises and monitors all spending with regards to the Calgary Dream Centre s assets (the buildings, both the tower and the scattered housing). Along with the day to day bookkeeping, supervising maintenance staff, working with case managers and participants on rent collection, the Finance Department also processes donations ensuring that the best accounting practices are used in every instance. 8
AUDITED FINANCIALS 9
10 AUDITED FINANCIALS
AUDITED FINANCIALS 11