Chester Water Authority Quality Service Value 2013 Annual Report Achieving the highest standards of excellence today, preparing for sustainable performance in the future.
Our Board of Directors Thomas V. Chiomento, III; Cynthia F. Leitzell, Wendell N. Butler, Jr., Treasurer; Paul Andriole, Leonard J. Rivera; Livia Smith; Joseph F. McGinn, Secretary; William S. Riley Elgin Nowoswiat, CPA, Agnes Woebkenberg, Brian P. MacEwen, P.E., Director of Patricia P. Stabler, P.E., Russell C. Williams, P.E., David J. Krupiak, Thomas A. Zetusky, Thomas Moore, Sandra L. Hunt, Page 2 / CWA 2013 Annual Report
Report to Bondholders Chester Water Authority CWA 2013 Annual Report / page 3
Octoraro Treatment Plant Page 4 / CWA 2013 Annual Report
Chester Water Authority is Put Into Service water to the CWA 2013 Annual Report / page 5
Improving Front-end Treatment: valve Page 6/ CWA 2013 Annual Report
CWA Earns Excellence in Water Treatment Award Chester Water Authority Plant Replaces On-site Wastewater Treatment System CWA Tenacious Team in the News Water CWA 2013 Annual Report / page 7
Engineering Department Lower Chichester Township and Marcus Hook Borough Page 8/ CWA 2013 Annual Report
Chester Water Authority replacement: Service Lives at Village Green, Bethel, and Oxford CWA 2013 Annual Report / page 9
Chester Water Authority The Key Infrastructure Components Page 10/ CWA 2013 Annual Report
CWA 2013 Annual Report / page 11
Chester Water Authority Chester Water Authority for Greater Reliability Water Storage Tanks GPS to Improve Safety and Security of service for three years In-house Leak Survey Improves Timing and Reduces Cost Page 12/ CWA 2013 Annual Report
and maintenance of our safety and security of our people, Report in PA DEP s Sanitary Survey CWA 2013 Annual Report / page 13
Chester Water Authority Page 14/ CWA 2013 Annual Report CWA Supports Route 1 Economic Development Enhancing CWA Brand Awareness
Savings and Improved Coverage Save Consultant Fees CWA 2013 Annual Report / page 15
Chester Water Authority Page 16/ CWA 2013 Annual Report CWA 2013 Annual Report / page 17
Human Resources on Employee Engagement and and Customer Service Skills CWA 2013 Annual Report / page 17
to Increase Revenue water or water loss Page 18/ CWA 2013 Annual Report TRUST T R U S T TRUST Contractor Hired to Increase Timeliness of Water
Chester Water Authority Internal Audit Board of Directors Establishes Internal Audit Department controls CWA 2013 Annual Report / page 19
Chester Water Authority Improvement Plan New CWA Board of Directors Contribute to Achievement of Mission CWA Experience Plus New Page 20/ CWA 2013 Annual Report
R.C. Williams Receives AWWA Fuller Award for Pennsylvania 2013 30.35 MGD Total Customers: 42,732 664.66 miles $41,478,859.00 Average Annual Bill: $ 414.01 $34,671,481.00 Bonds Payable Long Term: $43,320,00.00 Total Net Assets: $266,621,123.00 CWA 2013 Annual Report / page 21
Chester Water Authority Condensed Statements of Net TOTAL ASSETS December 31, 2013 December 31, 2012 TOTAL LIABILITIES NET POSITION TOTAL NET POSITION CWA Mission Financial Highlights Page 22/ CWA 2013 Annual Report
Condensed Statements of Revenues, Expenses, and Changes in Interest income Other 2013 2012 Selected 2013 2012 CHANGE Amount % 155 151 4 2.60 Water customers at year-end: Commercial Industrial 39,887 2,255 49 531 10 39,942 2,255 51 516 10 (55) -- (2) 15 -- -0.14 0.00-3.92 2.91 0.00 Total Customers 42,732 42,774 (42) -0.10 $ 414.01 $ 436.08 $ (22.09) -5.10 Industrial 3,905.9 2,559.3 2,012.7 9.9 3,967.6 2,506.5 2,035.3 8.0 (61.70) 52.80 (22.60) 1.90-1.60 2.10-1.10 23.80 8,487.8 8,517.4 (29.60) -0.30 1,000 gallons consumed $ 4.89 $ 4.94 $ (0.05) -1.00 1,000 gallons consumed $ 4.08 $ 4.00 $ 0.08 2.00 CWA 2013 Annual Report / page 23
Chester Water Authority Overview of Annual Financial Report. Page 24/ CWA 2013 Annual Report
Average Daily Pumpage 2003 33.71 2004 33.71 2005 34.20 2006 34.21 2007 33.99 2008 32.93 2009 31.43 2010 32.42 2011 31.30 2012 32.10 2013 30.35 st Storage Facilities Million Gallons Village Green Tanks 87.70 Oxford Summit Tanks 9.00 Harrison Hill Tank 4.00 Brinton Lake Tank 2.50 Norway Tank 1.00 Jennersville Tank 0.45 Newark Road Tank 0.25 Broadmeadows Tank 0.30 Bethel Tank 0.30 TOTAL 105.50 The Service Area Employees CWA 2013 Annual Report / page 25
Chester Water Authority Water Rate Covenant Page 26/ CWA 2013 Annual Report Commercial Industrial Capacity, Flat Fees, and Late Fees Total 2013 $ 16,513,467 6,917,592 6,742,458 3,553,966 6,746,047 1,005,329 $ 41,478,859 2012 $ 17,418,102 6,678,994 6,295,706 3,495,047 6,820,634 1,374,933 $ 42,083,416 Change $ (904,635) 238,598 446,752 58,919 (74,587) (369,604) $ (604,557) Top Ten Customers: % -5.2 3.6 7.1 1.7-1.1-26.9-1.4% Annual Budget:
Expenses: CWA 2013 Annual Report / page 27
Chester Water Authority P.O. Box 467 Chester, PA 19016 Quality. Service. Value. 2013 Annual Report