Time Use Survey with a smartphone

Transcription

1 Somi Ghassemi-Bönisch Kathrin Gärtner Gabriel Kittel Matea Paškvan Marc Plate Time Use Survey with a smartphone Wir bewegen Informationen

2 Was haben wir gemacht Grant: Development of APP Prototype based on HETUS Guidelines Including Subjective well-being Usability Test of the App Folie

3 Usability Test - Goal Folie

4 Login Copying the login data from invitation letter too laborious Password too complicated: Special characters Dot at the end Auto capitalize first letter Folie

5 Timeslot Overview Very demotivating: 144 slots! Really? Activities do not fit into 10 minutes: Take longer Take shorter Do not start at exactly that time Task is unclear for some R Only major activites? Only starting time of activity? Folie

6 Screenshot Details Timeslot Detail Information Folie

7 Main/2nd activity lookuplist Defintion of main and 2nd acitivity unclear: Why make a ranking? Based on what? Great difficulties finding the right item in list Unclear if freetext is allowed Folie

8 Activity with other persons Minor difficulties: Missing categories Unknown categories Being alone? Folie

9 Place of activity Conceptual problem: What to do when in case of movement? Minor difficulty Missing categories Folie

10 Timeslot Detail Information Folie

11 Well-being notification Folie

12 Main findings - Subjective well-being Push messages are not described as disturbing or annoying BUT: 56% of all notifications during the day were never answered, 33% were answered via notification and 11% were answered at the end of diary completion -> we do not reach everyone via pushnotification, either because they did not allow push notifications or they did not notice them (or they did not want to) Folie

13 Main results: Keep it up! No technical errors Appearance in App-Store Layout of wellbeing page Feedback via Icons Intuitive, without explanation usable Folie

14 Main results: We must work on (1)! Apps represent my very individual lifestyle! 144 Timeslots Why 10 Min. Slots? Why so many Slots? How am I supposed to remember? Main-acitivity list Why doesn t my activity exist? Why do I have to abstract my activities? Or do I even have to? Second activity Difference between main and second activity? Why can t I protocol more than 2 activities? Abstract instead of precise Simply copy, regardless if entry suits 100% Leave Info or even whole timeslots out Drop-Out Folie

15 Ideas for solution Provide an offer for all three user-types: 1. Live -> Start/Stop Function; 2. Retrospective -> Use GPS and display Places 3. Protocolling the future: Appointment calendar Activity-List: Aktivitätenliste complete AND in the language of the people seems impossible => => open text entry supported by Autocomplete-Function of Smartphone; plus text recognition for data preparation Adaptive questions: Questions and Features tailored to the reality of life (e.g. Students are asked about kleine/große Pausen ) Folie

16 Main results: We must work on (2)! Apps react to my input; provide Feedback! Am I doing it right? What was my mistake? Are data saved properly? What is the next step? Folie

17 Ideas for solution (2) Learn from the user entries Situational Feedback Folie

18 Main results: We must work on (3)! Apps are fun and/or useful to me! Fun Official Statistics Is useful to me! Is useful for politics Folie

19 Ideas for solution (3) Instant Gratification : Provide fun and useful information. Immediately! Loading time : The app must run without any waiting times => Performance optimization in programming A useful survey: Show me v.s. average; what are others doing; personal day statistics; Appointment reminder function; Life Counselling Folie

20 Potential solutions Tell them before: tell people in advance what to expect in terms of push messages Keep them attached: different forms of activity recording could keep respondents near their phones Keep them entertained: gamification and instant gratification could motivate respondents Come close: smart watches should not be overheard that often Folie

21 Some Proposals to Eurostat Users expect Perfect Apps Move away from timslots to a more free calender like approach? Use sensors and other smartphone functions Login Security vs. user friendly Tabi-project - exchange of ideas: Plan enough testing time Folie

22 Contact S. Ghassemi-Bönisch (Time Use Survey) Marc Plate (Questionnaire Testing Lab) Folie

23 Thank you for your time :-)! Folie