WELCOME NAMI San Diego Children, Youth & Family Liaison. NAMI San Diego, 2017

Transcription

1 WELCOME

2 Principles of Family/Youth Professional Partnerships

3 Suzette Southfox CYFL Program Manager Linda Ketterer CYFL Lead Trainer

4

5

6

7

8

9

10 Agenda San Diego County Children, Youth & Families Behavioral Health System of Care Background Vision, Mission & Principles Communities & Cultural Competency Lived Experience; the Family Support Partner History Scope of work Benefits of a Respectful & Robust Partnership Family Engagement Evidence Based Core Principles of Family Youth Professional Partnership Right Relationship Family Engagement Resiliency Power of Peers Q & A / Evaluation 10

11 San Diego s Children, Youth & Families Behavioral Health System of Care 1995 Established by a broad based group of community stake holders 2010 Mental Health Children 's System of Care Council Principles Refinements made to reflect Live Well San Diego initiative 2016 Trauma Informed Looking to add 10 th Principle: Persistence

12 Children, Youth & Families Behavior Health System of Care Council Vision San Diego Youth are healthy, safe, successful in school and in their transition to adulthood, while being law abiding, while living in a home and community that supports strong family connections. Mission To ensure that all agencies serving San Diego County youth from 0 to 21 years of age have coordinated services resulting in improved youth and family and systems outcomes consistent with System of Care Values and Principles.

13 Communities Family, Public, Private, Education CYF under-insured, un-insured, MediCal Family Support Partners Providers Allies

14 Cultural Competency Able to create effective and authentic connections through cultural awareness: Cultural Competency Cultural Competence, the ability to interact effectively with people of different cultures, helps to ensure the needs of all community members are addressed.

15 CYFBHSOC Principles 1. Collaboration of Four Sectors 2. Integrated 3. Youth Guided, Family Driven 4. Individualized 5. Strength-Based 6. Community-Based 7. Outcome Driven 8. Culturally Competent 9. Trauma Informed

16 Peer Partner History 1940s People s Republic of China 1960s Promotora model used in Latin America 1970s United States gained attention 1980s Growth of Peer Run Programs 1990s San Diego CYFBH System of Care Growing Recovery Family Support Partners State Certification

17 CAMHPRO CAMHPRO California Association of Mental Health Peer-Run Organizations 17

18 Peer Partner Scope of Work Administrative-Documentation Advocacy & Community Engagement Training & Supervision Direct Service Peer to Peer Positive Outcomes for Families, Partners & Providers Although the Family Support Partner is skilled in many areas, family engagement is the core strength.

19 Admin Peer Partner Case Management Peer Specialist Family Support Partner Family Youth Partner Family Youth Support Older Adult Peer Parent Partner Peer Dual Recovery Specialist Peer Navigator Peer Specialist Peer Support Advocate Peer Support Specialist Support Partner Support Partner Intern TAY Peer Specialist TBS Parent Partner Youth Partner Youth Support Partner 19

20 Benefits of a Respectful & Robust Family Support Partnership Positive role models & mentors (Street Cred.) Lens of lived experience = greater family engagement Support = motivation, hopefulness & positive community involvement Authentic Voice of Lived Experience = respected, collected & shared Fosters stigma busting Families are active partners Helps providers stay consumer-driven & culturally competent Increases impact of professional supports & services 11/2/2017

21 Evidence Based Family and Youth Peer Support Literature Review

22 Core Principles of Family/Youth Professional Partnerships Right Relationship Family Empowerment Resiliency The Power of Peers

23 Right Relationship Open Dialogue Active Listening Compassion Choices Non-judgmental Supportive & Engaging

24 Family Empowerment Strength-Based Compassion Driven

25 Respecting Families in Crisis Family Support Partners Believe in the potential of family dynamics regardless of circumstance/crisis. Appropriately share lived experience, incorporating hope. Treat families as the Subject Matter Experts and Authorities on their own family. Focus on empowering not blaming or shaming. Understand that self-care is vital while working in this field.

26 Resiliency Breaking Stigmas Nothing About Us Without Us Hope & Strengths Empowering Professionalism of Peer Staff: Family Support Partner Certification & Collaboration

27 Power of Peers Empowering families to seek and reach out to appropriate community resources. Encouraging families to use their unique, authentic individual voices to share feedback and experiences. Listening to feedback, respecting experiences and issues of families, accepting and affirming individuals and the whole. Sharing lived experience for impact, education and support, demonstrating a keen understanding of what families are going through.

28 Trauma Informed Care Realizes the widespread impact of trauma. Recognizes the symptoms of trauma. Responds by fully integrating knowledge about trauma into policies, procedures & practices. Actively seeks to prevent re-traumatization while promoting self-care & resilience.

29 BEST Practices Monthly Family Support Partner Coaching Meetings Quarterly Family Voice Town Hall Meetings Quarterly Family & Youth Focus Groups on Facebook Live Children, Youth & Family Liaison sponsored CYFBHS PEP: Parents Empowering Parents - Parent & Caregiver Support Meeting PFYPP Online training 4-hour, inperson Working Together training Website where list of meetings can be found:

30 30

31 Website cyfliaison.namisandiego.org Phone/Text: Suzette Southfox Linda Ketterer

32 Resources Page CAMHPRO SAMHSA Benefits of a Respectful & Robust Family Support Partnership (2011); Developed by C. Wells, Axis Group I, LLC for the Café TAC Youth and Family Training Institute-Family Support Partner (2016): The information provided on this website was authored by, or has been reviewed and approved by, health care professionals at UPMC. Some of the consumer education information on the website is provided through a contract with Healthwise. Family and Youth Peer Support Literature Review (2013); Care of management Entities for Children with serious behavioral Health Needs: A CHIPRA Quality improvement collaborative

33 33