WCWEA. Membership. May 9-11, 2018

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1 WCWEA Membership May 9-11, 2018

2 Outline Environment & Challenges WCWEA Strategic Plan Member Engagement Member Value Member Recruitment Discussion

3 WCW Western Canada Water WCWEA MSSA Operators NTWWA WCS AWWA WEF MA Suppliers 3 Provinces 2 Territories AWWA SWWA AWWOA MWWA Saskatchewan Alberta Manitoba

4 Northwest Territories 1,346,106 square kilometers 41,786 residents Nunavut 2,038,722 square kilometers 35,944 residents Yukon Territory Whitehorse Northwest Territories Yellowknife Nunavut Total: 5,346,144 square kilometers 6.53 million residents British Columbia Alberta Edmonton Manitoba Calgary Saskatchewan Saskatoon Regina Winnipeg Ontario Quebec Alberta 660,000 square kilometers 4.07 million residents Saskatchewan 651,366 square kilometers 1.1 million residents Manitoba 649,950 square kilometers 1.28 million residents

5 NT & Nunavat 156 Members Yukon Territory Total WCW Constituent Association Members: 5950 WCWEA: 270 AWWA: 798 Operators: 3940 Suppliers: 115 NTWWA: 120 Whitehorse Northwest Territories Yellowknife Nunavut British Columbia Alberta Edmonton Manitoba Calgary Saskatchewan Saskatoon Regina Winnipeg Ontario Quebec Alberta WCWEA: 150 AWWA: 413 MSSA: 47 AWWOA: 2760 Members Saskatchewan WCWEA: 42 AWWA: 148 MSSA: 10 SWWA: 407 Members Manitoba WCWEA: 59 AWWA: 118 MSSA: 16 MWWA: 773 Members Out of area WCWEA: 21 AWWA: 30 MSSA: 44

6 Vision WCWEA Strategic Plan Preserve and enhance the water environment through the professional growth of our members.

7 Member Engagement Volunteers are essential to our organizations and have a positive impact on the way we develop and operate. Engagement encourages continued membership. Desired Outcome: Positive retention rates Board and committee sustainability

8 Member Engagement Goal Increase Membership Member Input and Outreach Objective Maintain current membership, and increase individual memberships by 20 new members by end of 2018 by utilizing WEF s new membership recruitment strategy. Enhance communication to members through creation and dissemination of a messaging package dedicated to the member value. Survey membership to collect data relative the value members receive and what they need from the association by end of 2018, data to be used to refocus member engagement strategies. Send a monthly e-newsletter to members to keep them informed on board activities, association initiatives and WEF resources.

9 Member Value Membership value is influenced by the frequency with which our organization provides relevant education, information and opportunities for members to interact with each other. Desired Outcome: Increased education and networking opportunities for members

10 Member Value Goal Objective Provide Networking Opportunities Provide one informal get-together/networking event per province by end of 2018, including YP events and lunch and learns. Facilitate Knowledge Exchange Successfully implement technical training in Based on feedback and training needs from member survey identify one technical training seminar, workshop or conference for 2018 or Collaborate and participate in WCW PC s to provide one session per province in 2018 in AB, SK, MB. Deliver non-technical training session Increase Member Value by Include WEF information in newsletter, including Utilizing Existing WEF Materials WEFCOM and website materials

11 Member Recruitment Leveraging current WEF offerings to expand the influence of our organization. Desired Outcome: Increased membership convert non-users into users Sustainable organization grow or maintain membership

12 Member Recruitment Goal Promote Member Categories to Existing & Potential Member Re-establish Association committees Objective New board members familiar with WEF membership categories, understanding of other categories in order develop messaging and opportunities for Board to disseminate information and recruit new members. Development Utility Partnership Program (UPP) value to utilities and communication plan in order to convert four existing utilities to UPP by January Develop communications plan for each of the other targeted categories to include students, professors and YPs, consultants, etc. Develop Technical Committee Develop Membership Committee

13 Discussion How can WCWEA overcome the demographic/ geographic challenges to foster growth in our MA? How have other WEF MAs managed membership engagement? What practices should an MA follow if they want to provide member value? Anything else?

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