9/2/2011 AGENDA INSTRUCTIONS FOR THE WEBINAR TENEMOS VOZ (WE HAVE A VOICE) A LATINO CONSUMER LEADERSHIP TRAINING

Transcription

1 National Network to Eliminate Disparities in Behavioral Health TENEMOS VOZ (WE HAVE A VOICE) A LATINO CONSUMER LEADERSHIP TRAINING September 7, 2011 Sponsored by The Substance Abuse and Mental Health Services Administration and The National Institute on Minority Health and Health Disparities INSTRUCTIONS FOR THE WEBINAR Audio: Passcode: To mute your line: *6 To unmute your line: *6 Webinar ID: Submitting Questions: Type your question into the Questions Dialogue box and press Send. AGENDA Introductions and logistics Suganya Sockalingam, NNED NFC Project Coordinator Opening Remarks Fred Sandoval, NLBHA Operations Manager Latino Consumer Leadership Training Erick Pacheco, Tenemos Voz Consumer Facilitator George Badillo, Tenemos Voz Collaborative Steering Committee Member Blanca DeLeon, NLBHA Board Member Gilberto Romero, NLBHA Board Member Q & A session 1

2 NATIONAL NETWORK TO ELIMINATE DISPARITIES IN BEHAVIORAL HEALTH Vision: All culturally, racially & ethnically diverse individuals & families thrive in, participate in, & contribute to healthy communities Mission: To build, partner with, & sustain a national network of diverse racial, ethnic & cultural communities and organizations to promote policies, practices, standards & research to eliminate behavioral health disparities Key Focus: Community leaders and communitybased organizations serving diverse communities The National Latino Behavioral Health Association is a membership organization whose mission is to advocate, communicate with, and educate communities, providers, policymakers on Latino behavioral health needs and culturally and linguistically effective services through training, policy statements, research, and leadership. TENEMOS VOZ LEADERSHIP TRAINING

3 Erick Pacheco LEADERSHIP 7 WHAT IS LEADERSHIP? P.C.C. Passion Compassion Commitment WHO IS A LEADER? O.P.S. Organizes Participates Supports 9 3

4 YOU ARE A LEADER! You possess PCC and OPS In your personal recovery you have demonstrated all of these traits Personal leadership Social leadership 10 THE FOUR R S OF LEADERSHIP Rights Respect Responsibility Representation 11 QUESTION AND ANSWERS Submitting Questions: Type your question into the Questions Dialogue box and press Send. 4

5 George Badillo RIGHTS 13 RIGHTS Human Rights Civil Rights Patient Rights Rights to Livelihood 14 Article 1. HUMAN RIGHTS All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood. 15 5

6 Article 3. HUMAN RIGHTS Everyone has the right to life, liberty and security of person. 16 Article 20. HUMAN RIGHTS (1) Everyone has the right to freedom of peaceful assembly and association. (2) No one may be compelled to belong to an association. 17 CIVIL RIGHTS The 14 th Amendment All persons born or naturalized in the United States, and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside. No State shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; nor shall any State deprive any person of life, liberty, or property, without due process of law; nor deny to any person within its jurisdiction the equal protection of the laws. 18 6

7 1911 CIVIL RIGHTS The first large convention of Mexicans Americans to organize against social injustice, El Primer Congreso Mexicanista, meets in Laredo, Texas CIVIL RIGHTS The National Congress for Hispanic Mental Health Creating the momentum for Tenemos Voz 20 PATIENT RIGHTS Choice of Providers and Plans Statement of the Right Consumers have the right to a choice of health care providers that is sufficient to ensure access to appropriate high quality health care. 21 7

8 PATIENT RIGHTS Participation in Treatment Decisions Statement of the Right Consumers have the right and responsibility to fully participate in all decisions related to their health care. Consumers who are unable to fully participate in treatment decisions have the right to be represented by parents, guardians, family members, or other conservators. 22 PATIENT RIGHTS Respect and Nondiscrimination Statement of the Right Consumers have the right to considerate, respectful care from all members of the health care system at all times and under all circumstances. An environment of mutual respect is essential to maintain a quality health care system. 23 RIGHTS TO LIVELIHOOD The Human Right to Livelihood and Land is the human right of all women, men, youth and children to a dignified and productive livelihood which enables them to live in peace, security, justice and dignity. 24 8

9 RIGHTS TO LIVELIHOOD The human right to freedom from discrimination based on gender, race, ethnic identity, or any other status. 25 RIGHTS TO LIVELIHOOD The human right to equal access to education and training. 26 RIGHTS AND RESPECT Enable us to respect our selves Respect our culture Respect others Gain respect from others 27 9

10 QUESTION AND ANSWERS Submitting Questions: Type your question into the Questions Dialogue box and press Send. Blanca Deleon RESPECT 29 Respect RESPECT An act of giving particular attention; high or special regard Everyone has the right to be respected not matter what your diagnosis, ethnicity, language preference, sex orientation or your color

11 RESPECT Be mindful of the Golden Rule, Do unto others as you would have them do unto you. R ender a helping hand, E mbrace the ones you love, S tand proud for your land, P ray to the One above. E ncourage the frail and sad, C onsole the lost, the weak. And be T ruthful when you speak. 31 RESPECT Ten tips on showing respect As a leader, how many of these do you use successfully? 1. Listen 2. Eye contact 3. Repeating back 4. Focus 5. Ask for permission 6. Find an item to agree on 7. When you don t agree, ask questions 8. Show interest (nod, smile) 9. Present your point of view as another way of looking at things. 10. Ask their opinion 32 Self respect SELF RESPECT Proper respect for oneself as a human being; Regard for one's own standing or position To give respect to someone else, you have to learn to respect yourself

12 SELF RESPECT How do we get to this point in our journey? First understand that we are human beings with certain inclinations, tendencies, emotions and a lived experience. 34 SELF RESPECT Taking care of ourselves Our health Addressing all of our personal needs such as housing, nutrition, spiritual, exercise and medical care. 35 SELF RESPECT Asking for assistance should not affect our self respect or bring about shame; the humbleness shown by our willingness to ask is an asset that we need to recognize even when other people cannot

13 SELF RESPECT If we lose love and self respect for each other, this is how we finally die. Maya Angelou 37 SOCIAL RESPECT Listen harder First social skill Be considerate Respond to tone of voice and body language Keep your promises Makes the individual feel valued 38 SOCIAL RESPECT Be on time Shows the person you value their time Have manners Sign of respect Encourage Build up not shoot down 39 13

14 SOCIAL RESPECT Be fair Avoid corruption, be appreciated Preserve dignity Refrain from public argument Do not assume Treat others as your equal 40 SOCIAL RESPECT We have to demonstrate respect for others that are engaged with us in a common cause. Organize, Participate & Support 41 SOCIAL RESPECT Open mindedness to other people s ideas and opinions Be even more mindful of the Platinum Rule, Do unto others as they would have you do unto them

15 RESPECT AND RESPONSIBILITY Self respect Respect for others and institutions Gaining respect from others These lead to a person willing to take on more responsibility 43 QUESTION AND ANSWERS Submitting Questions: Type your question into the Questions Dialogue box and press Send. Erick Pacheco RESPONSIBILITY 45 15

16 RESPONSIBILITY The first priority in responsibility is our total wellbeing. Mentally Emotionally Physically Spiritually 46 RESPONSIBILITY Knowing our strengths and weaknesses will enable us to take on more responsibility. 47 RESPONSIBILITY Recognizing the best possible way for us to manage our behavioral health challenges. These will be different for everyone and every behavioral health challenge we face

17 RESPONSIBILITY As individuals it is our responsibility to seek out professionals or our peers for help and support. Counselors or Therapist Family Recovery Meetings 49 RESPONSIBILITY People with behavioral health challenges have a responsibility to be involved in all issues that affect their total health and to participate in the improvement and development of their social status. 50 RESPONSIBILITY We also have a responsibility to our behavioral health community. Participate with others to maintain what has been organized Follow through on commitments 51 17

18 RESPONSIBILITY We have a responsibility to create organizations that serve the needs of those who are dealing with similar behavioral health challenges. Tenemos Voz Toolkit 52 RESPONSIBILITY We are responsible to staying informed with what is happening in the behavioral health community. Tenemos Voz Latino Consumer Resource Bank (Database) sobi2&itemid=0 53 Advocacy RESPONSIBILITY We are responsible to become advocates not only for ourselves but for our peers

19 RESPONSIBILITY TO REPRESENTATION Awareness Disparities and other issues Overcome Finding alternate resources Facilitate Change for our peers 55 QUESTION AND ANSWERS Submitting Questions: Type your question into the Questions Dialogue box and press Send. Gilberto Romero REPRESENTATION 57 19

20 REPRESENTATION Needed at the local, state and national level which affect the well being, health and livelihood of self and community. Our voice is the difference on how services are identified, developed and utilized. 58 REPRESENTATION Service Delivery development implementation and utilization are governed in three different ways. Policy Regulation Standards 59 REPRESENTATION Local level What directly affects your quality of life is where you should be represented. Start seeking representation at Local Peer Support groups, community organizations all relevant state agencies that provide support and services to Behavioral Health Clients and Communities

21 REPRESENTATION There are many places where we should be represented Professional boards Commissions Focus groups Policy oversight committees 61 REPRESENTATION Participate Your input and participation in these groups will bring about change. Your participation standards will improve and move the system to nurture quality of care that preserves dignity for people and communities. 62 Awareness REPRESENTATION Make people aware that things move slowly through bureaucracies and to not get discouraged. Persistence Brings about change

22 REPRESENTATION Instant feedback Helps improve and develop better programs. Consumer engagement Legitimizes consumer need and consumer voice with in the Mental Health Service delivery system. 64 EMPOWERMENT Empowerment is the permission giver. Empowerment is the permission to attend groups. Empowerment is the permission to get better. 65 EMPOWERMENT Empowerment is the permission to act on what is right. Empowerment is where thoughts and actions, feelings and perceptions spontaneously occur

23 CLOSING Just because institutions are cumbersome awkward and confusing this should this should not be a reason to exclude ourselves from participation. 67 REFERENCES "OPM Federal Employees Health Benefits Plan Home Page." US Office of Personnel Management. N.p., n.d. Web. 27 July < "People's Movement for Human Rights Education." People's Movement for Human Rights Education. N.p., n.d. Web. 27 July < respect." Merriam Webster.com. Merriam Webster, 2011.Web. 28 July self respect." Merriam Webster.com. Merriam Webster, 2011.Web. 28 July "UFCW Latino Immigration Index." UFCW UFCW Home. N.p., n.d. Web. 27 July < "Welcome to OurDocuments.gov." Welcome to OurDocuments.gov. N.p., n.d. Web. 27 July < "Welcome to the United Nations." Welcome to the United Nations: It's Your World. N.p., n.d. Web. 27 July < 68 TENEMOS VOZ MISSION Tenemos Voz is an all inclusive network of empowered Latinos with behavioral health challenges who advocate for recovery through equal access to quality mental health treatment and supports for people with behavioral health challenges and their families, especially those in most need. Tenemos Voz accomplishes its mission through advocacy, education, and support. VISION Tenemos Voz envisions a culturally competent and recoveryoriented mental health system in which Latinos with behavioral health challenges and their families can have equal access to quality care that allows them to live full and meaningful lives

24 HOW TO CONTACT US: TENEMOS VOZ AT OR COCHITI LAKE, NM WEBSITE: LINK TO TENEMOS VOZ AND CONTACT US 70 QUESTION AND ANSWERS Submitting Questions: Type your question into the Questions Dialogue box and press Send. 24