GUELPH WELLBEING FORUM October 10, Summary Report. November Prepared by Lura Consulting

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1 GUELPH WELLBEING FORUM October 10, 2012 November 2012 Summary Report Prepared by Lura Consulting

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3 Table of Contents OVERVIEW... 1 INVITATION... 1 FORMAT... 2 PARTICIPATION... 6 SUMMARY OF PUBLIC INPUT... 6 VISION ELEMENTS... 9 GOALS PRIORITY ACTIONS Community Vitality Democratic Engagement Education Environment Healthy Populations Time Use Leisure and Culture Living Standards ONGOING INVOLVEMENT NEXT STEPS Appendix A: Copy of Invitation Appendix B: Agenda and Worksheet Appendix C: Presentation Appendix D: Wheel of Involvement

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5 OVERVIEW The Community Wellbeing Initiative (CWI) is a community project that has the goal of giving each person in Guelph the best possible quality of life. The initiative will define a vision for the future and include a set of approaches to improving quality of life. The CWI will be a resource for the entire community. It will provide direction to leaders, decision makers, and community groups on how to provide assurance that wellbeing will be a key consideration when making decisions and planning for the future. It will also be a source for inspiring new projects, actions, and partnerships in the community to improve quality of life in Guelph. The City of Guelph is taking an innovative, community-based approach to the project, meaning that the active participation of the community will play a very important role in the development of the strategy and how the community can undertake improving wellbeing. A Guelph Wellbeing Initiative Leadership Group was formed at the beginning of the Community Wellbeing Initiative and continues to provide direction to the project, including advice during the community engagement phase and guidance on the design and format of the Forum. The names of the members of the Leadership Group are listed in the PowerPoint presentation in appendix C. During the summer and fall of 2012, thousands of people from the Guelph community participated in the CWI and provided their input through a variety of mechanisms. The Guelph Wellbeing Forum brought together individuals from the community to learn about the project, hear common trends from the input gathered to date, and to identify elements of a vision and goals, as well as identify potential actions and priorities for wellbeing in Guelph. The forum was held on October 11, 2012 on a city bus route at the accessible River Run Center in Guelph, with free parking provided. There was an afternoon and evening session, which gathered community leaders, residents, key City staff, politicians and stakeholders. From 6 pm to 7 pm prior to the evening session, a Market Hall was available with displays on, What We Heard, the Canadian Index of Wellbeing ( Photo Voice ( and city displays. This report provides an overview of the forum and summarizes the input received from forum participants. INVITATION A number of communication tools were used to notify and invite stakeholders and the public about the Wellbeing Forum. The objective was to encourage a broad cross section of stakeholder participation in the afternoon session coupled with an inclusive evening session Page 1

6 with public, stakeholders and service providers who gathered for the world café evening. A copy of the Wellbeing Forum invitation is provided in Appendix A. Invitations: Invitations were sent out three weeks prior to the event and a reminder was distributed one week prior. Posters Posters advertising the event were placed in various high traffic locations around the City and were posted in the same locations where the comment card boxes were situated during the engagement phase. Guelph CWI Website An electronic version of the invitation was posted on Guelph CWI website - Guelphwellbeing.ca. City of Guelph Media Release A media release was submitted by the City of Guelph along with ads that were placed in the local newspaper. Stakeholder Lists: Notifications were sent by to a list of over 250 individuals and groups, inclusive of key stakeholder groups, individuals who signed up for the CWI mailing list or provided their contact information through other engagement activities. City Staff and Councillors: Broadcast s were sent to all city staff, mayor and councillors. Broadcast s: Broadcast s went out to the community through the Volunteer Centre distribution list, the Local Immigration Partnership Project, the Neighbourhood Support Coalition, senior community leaders and those who had attended previous engagement learning events. FORMAT The forum included two separate sessions one in the afternoon and one in the evening. Sessions included opening remarks from Mayor Farbridge, an overview presentation (Appendix C), including the results of community engagement activities and highlights household wellbeing survey, followed by an interactive world café session. Volunteer facilitators were present at each table to record the feedback and provide synopsis of previous conversations to each new group. The purpose of the afternoon session was to define vision elements and goals that would be based on the Canadian Index of Wellbeing Domains. Page 2

7 The Canadian Index of Wellbeing (CIW) is a nationally accepted tool for measuring quality of life in a community. It measures wellbeing overall, and in eight specific categories called domains. The eight domains for the Canadian Index of Wellbeing are; Democratic Engagement measures the participation of citizens in public life and in governance; the functioning of Canadian governments; and the role Canadians and their institutions play as global citizens. Community Vitality measures the strength, activity and inclusiveness of relationships between residents, private sector, public sector and civil society organizations that fosters individual and collective wellbeing. Environment measures the state of and the trends in Canada's environment by looking at the stocks and flows of Canada's environmental goods and services. Healthy Populations measures the physical, mental, and social wellbeing of the population by looking at different aspects of health status and certain determinants of health. Education measures the literacy and skill levels of the population, including the ability of both children and adults to function in various societal contexts and plan for and adapt to future situations. Leisure and Culture measures activity in the very broad area of culture, which involves all forms of human expression; the more focused area of the arts; and recreational activities. Living Standards measures the level and distribution of income and wealth, including trends in poverty; income volatility; and economic security, including the security of jobs, food, housing and the social safety net. Time Use measures the use of time, how people experience time, what controls its use, and how it affects wellbeing. Page 3

8 The afternoon session had three rounds of small group discussions, each lasting approximately 20 minutes. The facilitator and participants used the discussion questions (below) to guide their conversation. At the end of all three sessions, groups reported back on the highlights from their discussions. The focus of the evening session was to identify and prioritize actions based on the eight domains. The conversations built on the vision and goal elements identified in the earlier afternoon session. Each of the tables was labeled by domain name and participants were asked to sit at the domain/table of their choice. After each session, participants moved to a new table/domain. The conversations were guided by the questions below. At the end of each session, the groups chose 2-3 actions they felt were the priorities, which were put up on display for the prioritization exercise. A copy of the agenda and worksheet for both sessions is included in Appendix B. Page 4

9 Afternoon Session World Café Questions Round #1 Do you have any additions to the current findings for wellbeing in Guelph? Do you have any additional suggested actions to improve the quality of life in Guelph? Round #2 Thinking of the vision examples, what elements should be included in the Guelph Wellbeing Vision Statement? Round #3 Thinking of the Vision/Goals examples, what goals should be included in the Guelph Wellbeing Vision and Goals statement? Evening Session World Café Questions Round #1, 2 and 3 Do you have any refinements to current findings for this CIW Domain? Do you have anything to add? Do you have any suggested actions to improve the quality of life in Guelph for this Canadian Index of Wellbeing Domain? Page 5

10 PARTICIPATION There were over 100 participants in the afternoon session and 80 in the evening session. Participants represented a wide cross-section of interests, including: Architects and Planners Neighbourhoods groups Child and family services Non profit organizations City of Guelph Public Health Community engagement advocates Recreational groups Education Residents and homeowners Environmental groups Seniors and seniors groups Faith groups Social Services Growers/gardeners Students Associations Guelph Police University of Guelph Healthcare providers Volunteer groups Immigrant services Youth programming Local businesses SUMMARY OF PUBLIC INPUT A key component of the forum was the presentation of the community engagement results to date. A summary of what people love about Guelph and the improvements they would like to see under each domain was presented. Below is an overview of what the Guelph community said would improve wellbeing for individuals, neighbourhoods and the City of Guelph overall. Note that this is only a highlight and is not a full summary of all input received. Community Vitality Community events, festivals and gatherings (i.e. street parties) Getting to know your neighbours Neighbourhood watch programs and police presence Respectful student community Safety - Less crime and vandalism Less noise and disruption in neighbourhoods Communication and sharing information Support for community groups Page 6

11 Respect and recognition of marginalized groups Democratic Engagement Good process for public and stakeholder engagement Opportunities for volunteering and getting involved in the community Professionalism and integrity and City Hall Education and communication from what City Hall does Empower people and community to get involved Education More high schools Mentoring programs for troubled teens English as a second language programs Emphasis on "lifetime" education/training Environment Mindful urban planning; less sprawl Revitalize downtown More trees and greenspace Protection of natural features Less littering and garbage Support for green initiatives Attract green businesses Healthy Populations Easier/faster access to medical professionals Fitness and nutrition programs/classes Extra support for seniors (i.e. driving service to appointments) Managing own health (i.e. quit smoking, exercise, eat healthy, get more sleep) Walking/exercise groups Being happy and fulfilled Page 7

12 Time Use More time for family and friends Shorter commute time More leisure time Spending more time outdoors Leisure & Culture More/improved libraries More/improved parks and trails More things to do Community centres Good recreational facilities Affordable recreation facilities and programs Living Standards Affordability housing, programs, transportation Improved transit (better routes, more routes, more buses, better transit to GTA) Job opportunities - high paying jobs; full-time jobs; meaningful work; jobs for youth and disables Amenities - another market and/or expansion of existing one Support for seniors, low-income, disabled, etc. Better amenities and retail closer to home Safe roads, sidewalks and neighbourhoods Page 8

13 VISION ELEMENTS Participants at the forum were asked to identify vision elements for wellbeing in Guelph. The following is the list of vision elements mentioned by the participants during the world café session. An asterisk (*) has been used to identify elements that were reported by more than one table. Inclusive**** Knowing how to contribute Sustainable for the future** Connecting people to topics they Adaptive/resilient care about (social media, web) Connections and linkages** Inclusive decision making Equitable community* Prevention versus reaction Shared public spaces* Empowerment particularly with Collaboration employment Shared resources and knowledge System navigation Building on strengths Sense of identity Outreach and getting people Progressive involved Innovative Diversity around events Bottom-up Complementary personal and Cohesive design as we grow community responsibility Walkable Increased interaction and sharing Opportunities and choices for the amongst different groups more vulnerable Accessible to everyone* Private sector investing in Very green rivers, infrastructure, community impact etc. Taking care of the people who care Full range of supports for others Reach those not actively engaged Sense of belonging Meaningful use of skills Low energy high satisfaction living Opportunities for everyone to be Wellness in mind, body and spirit their best Guelph #1 on wellbeing index in Room for everyone Canada Community gardens A leader in volunteerism Knowing where help is when you need it Page 9

14 Draft Vision Statements Based on the results of the visioning exercise, 4 draft vision statements were developed. These statements will go through an additional round of input and review by stakeholders and the public in the next phase of the project. Vision Option 1: Guelph cares. We value: community vitality, democratic engagement, education, environment, healthy populations, leisure and culture, living standards and time use. Vision Option 2: Guelph is a community where everyone lives a healthy, active, connected and caring life as part of an inclusive and engaged community. Vision Option 3: Guelph is where people thrive and where every citizen feels engaged in the health and wellbeing in the community. Vision Option 4: Guelph s vision for wellbeing is to engage the diverse citizens of the city to work collaboratively in creating safe vibrant streets, strong inclusive neighbourhoods, a protected environment, caring citizens and a thriving economy. Page 10

15 GOALS Forum participants were asked to identify goals that provide direction for achieving wellbeing, in Guelph under each of the domains. There was also a table without a designated domain for other categories; however, it was not used by participants. The table discussions resulted in conversations about goal elements rather than fully crafted goal statements. The key elements identified by participants are categorized by domain and presented below. An asterisk (*) has been used to identify elements that were reported by more than one table. Community Vitality o Investment in lifelong learning and literacy* o Be inclusive * o Engaged community/citizens o Share resources and support o Sense of belonging and connectedness o Caring community where everyone is looking out for each other o An environment where we want to know our neighbours o Community involvement and positive attitude o Inclusion of new Canadians o Equity o Mental wellbeing for everyone o Barrier-free and accessible o High level of knowledge and awareness of services and resources o Effective communications o Integrated informational network o Targeted methods the help people navigate social services Democratic Engagement o o o o More accessible government Less focus on process more focus on results Learning through service Easy access to volunteer opportunities Page 11

16 Environment o o o o Lowest per capita energy consumption in Canada Greater emphasis on resilience/sustainability Planned neighbourhoods Address issues growth, densification, green space, and watershed protection Living Standards o Be a Living wage community * o Access to affordable housing o Access to employment connections o More local businesses o To be able to live and work in Guelph (affordable, walkable, intelligent planning) o Citizens are able to find meaningful career opportunities that make their skills The input to the wellbeing vision, goal elements, as well as actions gathered at the forum will be instrumental during the next phase of this initiative in developing the comprehensive community wellbeing strategy for Guelph. The distilling and prioritizing of the forum and engagement input into a vision, goals and priority actions will be an important factor for the citizen design teams to the focus on as they deliberate on a strategy for wellbeing in Guelph. Page 12

17 PRIORITY ACTIONS During the evening session, forum participants were asked to suggest actions that would improve the quality of life in Guelph for each of the Canadian Index of Wellbeing domains. There were one or two tables for each of the domains and each participant was allowed to visit three of the eight domains. Following each group s discussion, priority actions were selected by the participants. The priorities from each of the three world café sessions were put on display for all forum participants to see and each person was given eight stars to vote on which actions they believed was the greatest priority in each of the domains. Only one vote was allowed per domain. The priority actions that were identified during the world café sessions are listed below, including the number of votes (#) for each. Page 13

18 Community Vitality Promote community gardens (10) Build/support neighbourhood groups (7) Animate streets and neighbourhoods (7) Create a Cycling Master Plan to encourage bicycle lanes on roads (5) Improve connections between people and green space (4) Encourage more economic development (3) Encourage sharing of spaces (3) Urban planning smart approach (3) Facilitate more tool box idea (2) Offer local programs at schools etc. and promote (1) Encourage people to get to know their neighbours (1) Support the formation and existence of neighbourhood groups (1) Use streets as public spaces (street parties etc.) (no stars) Block partners (0) Park use grassroots (0) Build pizza ovens in parks (0) Host more street parties and neighbourhoods gatherings (0) Hire a coordinator that keeps community connected for wellbeing (planning, monitoring and maintaining). (0) Democratic Engagement Create a sense of community: (14) a. Neighbourhood networking b. Neighbourhood kits c. Neighbourhood gatherings Target youth engagement in democratic processes so they understand and voices are heard (e.g.: junior youth council) (9) Send councillors out into the community to conduct more ward meetings (8) Improve engagement between ward councillors and community so councillors can communicate issues that matter to the ward and receive input (4) Make easier to know what policies are on the horizon (3) Create civics 101 package (1) Provide better, cutting edge communications like CWI, Multimedia (1) Page 14

19 Education Create villages around schools because it takes a village to raise a child (15) Develop inter-generational relationships and partnerships (9) Make schools more multi-purposed (6) Provide engaged learning for all ages (4) Provide more equal funding opportunities across neighbourhoods thorough things like more equitable taxation or better distribution of funds (2) Lower user fees for groups to use school facilities (2) Longer timescale to educational planning (1) Build smaller schools (0) Better utilize school council resources (0) Environment Create urban agricultural network (9) Include 5-year trend of energy use on bill and use information to help fit community energy targets (6) Make it easier to access or raise bees, chickens or goats (5) Educate or create policy around reduced packaging (5) Bring more attention to rivers e.g.: better publicized river tours (4) Create public gardens in wards (4) Host clean-up projects with community members (3) Establish a Land Trust Guelph (3) Make better use of unused city land (2) Conduct a cost/benefit analysis and create prioritization criteria for environmental programs (2) Create incentives to keep energy use low (2) Encourage respect of need for quiet (2) Improve bylaw enforcement (i.e. smoking) (1) Implement 2009 Parks and Recreation Plan (0) Make time to put into the environment (0) Page 15

20 Look inside for expertise and internally-leverage own resources (0) Expand Hanlon Creek boardwalk (0) Healthy Populations Focus on broader health promotion (11) Put more emphasis on keeping ourselves healthy so we have a healthy healthcare system (11) Address noise pollution and encourage respect for quiet (7) Provide more or equal access to family doctors for all members of community regardless of age/health/mental health/ethnicity etc. (6) Create more partnerships with education facilities to provide volunteers (5) Develop a concrete plan to grow facilities and programs for seniors (3) Make a plan for social and recreational activities (1) Time Use Improve transit/transportation within Guelph and to surrounding regions (17) Better coordinate and promote leisure activities (e.g.: website) (10 stars) Provide opportunities to live and work in the same place (6 stars) Encourage people to spend more time outdoors (1 star) Learn to manage personal time use well (1 star) Leisure and Culture Create partnerships to increase use of spaces that are underused (12) Encourage public/private partnerships (6) Conduct outreach to neighbourhood groups (5) Encourage community members engaging community members (4) Provide free or discounted opportunities to access art, culture and leisure (4) Increase communication via multiple means (social media; bus ads etc.) (3) Family pass for transportation and access to facilities (3) Organize pick-up games (3) Page 16

21 Increase recreation across different demographics (2) Utilise existing skills (1) Subsidize rent for arts/culture organizations (0) Identify intelligent and affordable ways to use space (0) Living Standards Improve recreational spaces (17) Provide affordable and accessible housing including housing for seniors (13) Engage developers and stakeholders in conversations about building more integrated communities with more amenities (6) Engage business community in helping to provide programs and services (5) Create programs to help improve energy efficiency in homes (4) Build more community gardens (4) Start sourcing water from alternative sources multi-faceted water management plan (4) Assist not-for-profits in working together and networking (4) Improve access to quality food for everyone (2) Encourage more public-private partnerships (2) Improve and build more trails and bike lanes (2) Offer more affordable activities (1) Offer incentives to developers for increasing energy efficiency (1) Plant more trees (1) Create more local farmers markets (0) Provide training for immigrants to help them join the work force (0) Incorporate more people in various activities through partnership (0) Recruit businesses that are good employers that pay well (0) Page 17

22 Market Hall Page 18

23 ONGOING INVOLVEMENT Forum participants were encouraged to continue their involvement in the CWI. The Wheel of Involvement is a tool developed to allow people to identify how they want to be involved in the project moving forward. Citizen Design Teams will be forming shortly with citizens/service providers who expressed an interest in active involvement on the Wheel of Involvement. The design teams will be formed based on the wellbeing domains with citizen s commitment to continue the development of the Wellbeing Strategy for Guelph. NEXT STEPS The next phase of the Community Wellbeing Initiative will be to group and refine all the community input received into a comprehensive Guelph Wellbeing Strategy in early Design Teams will be formed around each domain to deliberate on the input received and focus on adding context, and a detailed plan for the community to deliver the actions intended to improve quality of life in Guelph. Like the engagement and forum input, the Wellbeing Strategy will be developed by the community, for the community through a number of Design Teams that will focus on concrete and achievable actions for wellbeing in Guelph. A monitoring and evaluation framework is being developed so that the implementation of the wellbeing strategy and actions can be tracked and monitored for success. The project website ( will continue to be updated with the Design Team deliberations and the draft Wellbeing Strategy as the project moves forward. Page 19

24 Appendix A: Copy of Invitation

25 YOU RE INVITED! Guelph Wellbeing Forum October 11th River Run Centre 35 Woolwich Street, Guelph, ON The Wellbeing Forum will bring together people from Guelph representing residents, businesses, community organizations, city staff, stakeholders and politicians. Join us to learn about some of the findings that were gathered from the various community events held over the summer and participate in the Wellbeing World Cafe! Wellbeing Afternoon Session (3:00 5:00pm) As a key stakeholder and community leader, you are invited to attend the Guelph Wellbeing Forum afternoon session. At this session, you will hear a summary of what the community said about wellbeing in Guelph; followed by an exciting World Café style workshop to discuss the vision and goals for the Wellbeing Plan. To celebrate our accomplishments, we would also like to invite you to join us for dinner at the Sleeman Center, Draught Picks, from 5 6 p.m. Wellbeing Market Hall (6:00-7:00pm) A Wellbeing Market Hall will provide you with a chance to learn about and view display boards that show what we heard about wellbeing from the community, through the various community events we held over the summer. Doors open at 6:00pm at the River Run Centre, Co-operators Hall. Wellbeing Evening Session (7:00-9:00pm) You are also encouraged to attend the evening Wellbeing World Café session. This event will include a series of fun and interactive conversations about wellbeing or what matters in life. The focus will be on identifying actions that will help to improve quality of life for Guelph residents. **Because space is limited, we ask that you please register for this event online, by calling x 6521 or by at info@guelphwellbeing.ca. To register online, you must register for the afternoon session and/or evening session separately. We re excited to start putting together the Wellbeing Plan - with your help! We hope to see you there. The Guelph Community Wellbeing Initiative Team JOIN THE CONVERSATION #guelphwellbeing

26 YOU RE INVITED! Guelph Wellbeing Forum October 11th River Run Centre 35 Woolwich Street, Guelph, ON The Wellbeing Forum will bring together people from Guelph representing residents, businesses, community organizations, city staff, stakeholders and politicians. Join us to learn about some of the findings that were gathered from the various community events held over the summer and participate in the Wellbeing World Cafe! Wellbeing Market Hall (6:00-7:00pm) The Wellbeing Market Hall will give you a chance to learn about and view display boards that show what we heard about wellbeing from the community, through the various community events held over the summer. Doors open at 6:00pm at the River Run Centre, Co-operators Hall. Wellbeing Evening Session (7:00-9:00pm) As a resident of Guelph, you are invited to attend the evening Wellbeing World Café session. This event will include a series of fun and interactive conversations about wellbeing or what matters in life. The focus will be on identifying actions that will help to improve quality of life for Guelph residents. **Because space is limited, we ask that you please register online through our event home page, by calling x 6521 or by at info@guelphwellbeing.ca. We re excited to start putting together the Wellbeing Plan - with your help. We hope to see you there! All ages are welcome. The Guelph Community Wellbeing Initiative Team JOIN THE CONVERSATION #guelphwellbeing

27 Appendix B: Agenda and Worksheet

28 Agenda and Worksheet Guelph Wellbeing Forum - Afternoon Session October 11 th, :00 5:00pm River Run Centre Guelph, ON Afternoon Session Agenda 2:30 pm Mix and Mingle 3:00pm Presentation Main Stage Welcome and Opening Remarks Guelph Community Wellbeing Initiative Overview What We Heard 3:35pm 4:35pm 4:55pm World Café (20 minute intervals) Table Reports Next Step and How You Can Be More Involved 5:00pm Adjourn World Café Instructions There will be three World Café table discussions lasting about 20 minutes each. A facilitator will be stationed at each table to help the group work through the discussion questions. Please change tables for each 20 minute discussion. Roundtable Session # 1 Gaps and Actions Notes 1. Do you have any additions to the current findings for wellbeing in Guelph? 2. Do you have any additional suggested actions to improve the quality of life in Guelph?

29 Roundtable Session # 2 Guelph Wellbeing Vision Elements Vision - A vision statement is a mental picture of what the Guelph community wants to accomplish or achieve for Wellbeing in Guelph. Use visual words: Paint a picture of improved Wellbeing in Guelph. Vision Elements: Answer these questions to break out elements of the Wellbeing Vision for Guelph: What will improve quality of life in Guelph? Where is wellbeing improvement required in Guelph? Who will be involved? Thinking of the Wellbeing Vision for Guelph, what elements should be included in the Guelph Wellbeing Vision Statement? Roundtable Session # 3 Guelph Wellbeing Goals Wellbeing Goals are statements of broad, long-term accomplishments expected from the Guelph Wellbeing Strategy. Goals should be clear and stated in such a way that it is easy to determine whether or not they have been achieved. Example: Guelph citizens will be able to effortlessly find and volunteer for opportunities to match their passion and wherewithal. Thinking of goals you would like to see included in the Guelph Wellbeing Strategy; what goals should be included in the Guelph Wellbeing Strategy? If you have additional comments, please send to info@guelphwellbeing.ca no later than October 26 th, 2012.

30 Agenda and Worksheet Guelph Wellbeing Forum - Evening Session October 11 th, :00 9:00pm River Run Centre Guelph, ON Evening Session Agenda 6:00pm 7:00pm 7:35pm 8:35pm 8:40pm 9:00pm Mix and Mingle Presentation Welcome and Opening Remarks Guelph Community Wellbeing Initiative Overview What We Heard World Café (20 minute intervals) Wrap up and Next Steps Voting on Action Priorities Adjourn World Café Instructions There will be three World Café table discussions lasting about 20 minutes each. A facilitator will be stationed at each table to help the group work through the discussion questions. Please choose 3 of the 8 domains to attend. [CV] Community Vitality: the strength of relationships between residents, businesses, government and community organizations; how well we take care of each-other, especially marginalized groups and those in need. [DE] Democratic Engagement: the participation of citizens in public life and in government; how well governments function. [ED] Education: the literacy and skill level of the population; all levels of formal and informal education; training and mentoring. [E] Environment: the natural and physical environment; health of ecosystems; land-use planning; air quality; green space; quality of streets and public spaces. [HP] Healthy Populations: the physical and mental wellbeing of the population; includes health care, healthy lifestyles, mental health. [LC] Leisure and Culture: arts and culture, broadly defined; recreation; entertainment, community spaces; involves all forms of human expression. [LS] Living Standards: the level and distribution of income and wealth; economic security, including the security of jobs, food, housing, affordability; access to goods and services. [TU] Time Use: how people spend their time, what controls its use, and how it affects wellbeing.

31 Round Three Domain: Round Two Domain: Round One Domain: Notes 1. Do you have any refinements to current findings for this Canadian Index of Wellbeing (CIW) Domain? Do you have anything to add? 2. Do you have any suggested actions to improve the quality of life in Guelph for this CIW Domain? 1. Do you have any refinements to current findings for this CIW Domain? Do you have anything to add? 2. Do you have any suggested actions to improve the quality of life in Guelph for this CIW Domain? 1. Do you have any refinements to current findings for this CIW Domain? Do you have anything to add? 2. Do you have any suggested actions to improve the quality of life in Guelph for this Canadian Index of Wellbeing Domain? If you have additional comments, please send to no later than October 26 th, 2012.

32 Appendix C: Presentation

33 01/11/2012 GUELPH COMMUNITY WELLBEING INITIATIVE A Conversation About What Matters Wellbeing Forum Afternoon Session - October 11, 2012 Guelph Wellbeing Leadership Group Karen Farbridge Ross Kirkconnell Kirk Roberts Carol Hunter Cathy Taylor Doug MacMillan Mitra Salarvand Bryan Larkin Daniel Moore Marg Hedley Julia Christianson Hughes Terry O Connor Rita Sethi Todd Dennis Colleen Bell Abid Virani Barb Powell 1

34 01/11/2012 Agenda 3:00pm 3:35pm 4:40pm 4:55pm Presentation Welcome and Agenda Review Guelph CWI Overview What We Heard World Café Instructions World Café Table Report Back How You Can Be More Involved Why You re Here Learn what the community said about wellbeing and improving the quality of life in Guelph Provide additional feedback fill in gaps Learn how you can be more involved Provide input to the overall vision and goals for the Wellbeing Strategy 2

35 01/11/2012 Guelph Community Wellbeing Initiative A Refresher Community-wide initiative to: Define what we value in Guelph Find ways to improve our wellbeing Tool for decision-makers, community groups and citizens Way to encourage new projects, actions and partnerships Guelph CWI Timeline 3

36 01/11/2012 Community Engagement Results = 3,000+ people to date Guelph Household Survey 4

37 01/11/2012 Designing the household survey CIW framework as a guide with two principal criteria for selecting questions Valid measures from previous studies linking aspects of domain to wellbeing Developed original questions focusing on community-based issues related to wellbeing Administering the household survey Approximately 10,000 randomly selected households Personal invitation from Mayor to participate in survey by visiting online site 1,401 usable questionnaires returned (1,290 online, 111 paper) Response rate of approximately 15% 5

38 01/11/2012 Guelph Residents Overall Satisfaction with Their Wellbeing Community Engagement What do you love about Guelph? What would improve your quality of life as an individual? the wellbeing of your neighbourhood? The wellbeing of Guelph as a whole? What can help you reach a higher quality of life? 6

39 01/11/2012 What do you love about Guelph? Friendly Green spaces Events and things to do downtown Recreational opportunities and facilities Commitment to being green Sense of community Caring community It s safe Culture and artistic community 8 Domains of Wellbeing 7

40 01/11/2012 Community Vitality The strength of relationships between people - residents, businesses, government and community organizations. Sense of community Relationships between groups Respect and trust Safety Neighbourliness Community Vitality Improvements Community events, festivals and gatherings Know your neighbours Neighbourhood watch programs Maintaining a small town feel Respectful student community Communication and sharing information Support for community groups Respect and recognition of marginalized groups 8

41 01/11/2012 Democratic Engagement The participation of citizens in public life and in government; the functioning of governments. Functioning of City Hall Volunteerism Public participation and engagement All levels of government Democratic Engagement Improvements Need good process for engagement More and coordinated opportunities for volunteering More community involvement Professionalism and integrity at City Hall Volunteer recognition Better communication from City Hall Empower community to get involved 9

42 01/11/2012 The literacy and skill level of the population, including the ability of both children and adults. All levels of formal education Informal education Training and mentoring Education Education Improvements More high schools Mentoring programs for troubled teens English as a second language programs Emphasis on "lifetime" education/training 10

43 01/11/2012 Environment: the quality and health of the natural and physical environment. Land-use planning Ecosystems Air quality Greenspace Physical environment Water Environment Environment Improvements Mindful urban planning Revitalize downtown More trees Protection of green space and rivers Cleaner parks and neighbourhoods Less littering and more garbage collection Street and sidewalk improvements Support for green initiatives Attract green businesses 11

44 01/11/2012 Healthy Population The physical, mental, and social wellbeing of the population. Health care Personal healthy and fitness Nutrition Mental health Healthy Populations Improvements Access to medical professionals Drop-in and after hours clinics Extra support for seniors Access to counsellors for mental health Fitness and nutrition programs Personal health management Walking/exercise groups 12

45 01/11/2012 Leisure and Culture Arts and culture, broadly defined, recreation; involves all forms of human expression. Parks and trails Community centres and libraries Recreation Arts and culture Entertainment Leisure and Culture Improvements More and better libraries More and better parks and trails Things to do for all ages and abilities Community centres Good recreational programs Longer hours for libraries, pools, etc. Affordable recreation facilities and programs 13

46 01/11/2012 The level and distribution of wealth; economic security; security of jobs; affordability; access to goods and services. Affordable activities for families Shops, cafes Lots of services Downtown Amenities Living Standards Living Standards Improvements Support for seniors, low-income, disabled, homeless, etc. Improved transit, more parking Improved jobs Affordability Amenities and retail that are close to home Safe roads, sidewalks and neighbourhoods Less noise and disruption in neighbourhoods Less crime and vandalism 14

47 01/11/2012 How people spend their time, what controls its use, and how it affects wellbeing. How people spend leisure time Leisure time vs. hours worked Work-life balance Time Use Time Use Improvements More time for family and friends Shorter commute time; less traffic Better transit More free time; more leisure time Spending more time outside 15

48 01/11/2012 World Café Choose a table Visit each table for 20 minutes Discuss the following: Round 1 Gaps? Round 2 Vision elements? Round 3 Goals? World Café Report Back on Highlights 16

49 01/11/2012 Next Steps Compile and review data from engagement, survey and forum Develop Wellbeing Strategy (February 2013) Work plan/implementation Plan for Wellbeing Strategy (March 2013) How you can be involved 17

50 01/11/2012 Thank You 18

51 Appendix D: Wheel of Involvement

52 Domain: PRIVATE SECTOR SERVICE SECTOR Guelph Community Wellbeing Initiative Wheel of Involvement GOVERNMENT SECTOR Interested Supportive Involved Core COMMUNITY SECTOR Community Vitality Democratic Engagement Environment Education Healthy Populations Living Standards Leisure and Culture Time-use Name: Organization: Title: Phone Number: Address:

53 Guelph Community Wellbeing Initiative Level of Involvement Description Core: Stakeholders or individuals who are interested in being actively involved in the functioning and development of the Guelph Wellbeing Strategy (i.e. becoming members of the Working Group meeting regularly; helping to develop sections of the plan). Involved: Stakeholders or individuals who want to be frequently consulted and given opportunities to provide in-depth feedback. ( i.e. attending topic specific/community specific/age specific discussions or workshops). Supportive: Stakeholders or individuals who provide some form of support and input/ (i.e. attending future community forums, answering surveys and providing input online). Interested: Stakeholders or individuals who are kept informed of the progress of the initiative, but are not directly involved in the work (i.e. list serve, newsletter, informed about opportunities to participate in events).

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