Landlord & Property Manager Session Recap

Transcription

1 Landlord & Property Manager Session Recap Wednesday, July 17, :00 2:00PM Welcome Lunch Buffet Introductions All 12:00 12:15 Overview 12:15 12:30 Session and facilitation Beth Geagan Housing Working Group Jim Birdsall Continuum of Care Beth Geagan Refugee Resource Committee Jim Birdsall Summary of Incentives Jim Birdsall Roundtable Discussions Facilitators Roundtable guidelines 12:30 12:40 Time Scribes Review facilitation guidelines Questions 1. 12:40 12:55 Have you ever rented to refugees, the homeless, or those with difficulty finding housing? Yes, those with: Lack of education Lack of Life Skills Training o Sewage o Household appliances o Legal Issues o Maintenance of animals o Proper use of building features Lack of Fire Safety Training Reactive vs. proactive support from providers Illnesses Help needed to maintain unit and follow rules Language barriers Felonies 1

2 Homelessness 2. 12:55 1:10 What steps could we take that would make it easier for you to rent to refugees, the homeless, or those with difficulty finding housing? Steps to make it easier: Circle of Friends Ongoing support from Service Providers More access to resources Point person in peer group How to appeal Landlord decision Visual signage vs language signage Identify under served populations o Sex Offenders o Homeless o Refugees Landlord Education Criminal History Policy Co signers for Felons Agency Reimbursement of damages o Landlord Pool o Second chance renters rehabilitation Guarantor Letter of backing Double deposit Accountability program and education Let out of Lease Talk to landlord about resolution Someone to call to help w/problems Language Line Follow up education after 8 months If the residents don t have jobs at the end of 8 months move them out. Incentive program to provide interpreters/translators If there is a bad apple help us get them out. Job Placement programs. Tomlinson? Hire residents to clean/maintenance work. Problems that happen after the tenant has already moved in can be helped by partnerships with the following: o Fair Housing o Legal Aid o Damage claim fund o Ready to rent program o Termination of CATCH program 2

3 3. 1:10 1:25 What are some ways the incentive fund could be utilized to help you? Incentive Fund can be used for: Damage Claim Fund Life Skills Training Legal Costs Communication o Interpreters o Translator Services How to be a good tenant education Coordination of resources for Landlords/tenants Educate Housing providers w/resource guide Double deposit One resource for landlord/tenant resolutions (mediator) Assign a percentage of units to use for special situations For landlords having difficulty w/residents have a peer train the group. Landlords get funds to train residents for job placement within apartment units. (painting, cleaning, landscape, maintenance, etc.) Positive incentive program to follow the rules within apartment complex. Wrap up 1:25 1:30 Closing & Next Steps Beth Geagan Report back from tables 1:30 1:50 o 5 minutes per table Evaluation 1:50 2:00 o Value The meeting was well received by all in attendance as great information and everyone was very excited about the use of an incentive fund. o Meetings There were 29 in attendance. 13 providers, 13 landlords and Jim, Beth and Suzanna. Future meetings need to have representation from Fair Housing as well as Legal Aid in attendance. o Frequency Quarterly or every 3 months See Appendix for Session Facilitation, Agreements, Group Discussion and Contacts. 3

4 APPENDIX Session Facilitation Role of facilitator Manage meeting and agenda Guide discussions to meaningful conclusions Consensus building Role of participants Open dialogue Active listening Collaborative problem solving All ideas allowed Agreements Clear and succinct communication Everyone has an equal voice Minimize disruptions Open and active participation Active listening One conversation at a time Have Fun! 4

5 Group Discussion Guidelines Session Facilitator will manage time for each question and recaps at the end. Roughly 10 minutes to settle in and review guidelines, 15 minutes per question, 5 minute for wrap up at the end Roundtable Questions Have you ever rented to refugees, the homeless, or those with difficulty finding housing? What steps could we take that would make it easier for you to rent to refugees, the homeless, or those with difficulty finding housing? What are some ways the incentive fund could be utilized to help you? Group Discussion Guidelines Review the question (one at a time, there are three) Appoint a scribe and a spokesperson Remind everyone of facilitation agreements Designated time to: o o Discuss the question Note feedback on the flip chart Group Discussion Recap Designated time Report back to the group CONTACT LIST 5

6 NAME ORGANIZATION JEROME MAPP CITY OF BOISE DEANNA WATSON BCACHA JAYNE SORRELS INTERFAITH SANCTUARY MARCIA MUNDEN CATHOLIC CHARITIES RANDY MASON TOMLINSON & ASSOC. assoc.com JODI LARSON FARROW AGENCY NEW AMERICANS DALYNN KUSTER EL ADA CAP, INC DIANNE HUNT SYRINGA PM STEPHANIE BLOOM SALVATION ARMY ANDREW SCHANK TOMLINSON & ASSOC. assoc.com MARIA BABUSHKINA IRC CHRIS STROH CS PROPERTY MGMT BRIAN DALE HUD LINDA RODENBACH BOISE SCHOOLS BART COCHRAN PROPERTY RENTAL PEOPLE BITENTU TSHIBUABUA ANA DARLA COFFEY SCHOGER TOMLINSON & ASSOC. assoc.com JILLIAN PATTERSON BCACHA KATHY HAMILTON H&H PROPERTIES hproperties.com LORI GERVAIS TOMLINSON & ASSOC. JENIFER GROUT SALVATION ARMY LARRY JONES WORLD RELIEF JOE SWENSON NEIGHBORHOOD HOUSING SHERRY EK LATAH VILLAGE SHAYLA DEVISSER WCA SUZANNA SIMS BALANCE BUSINESS BETH GEAGAN BALANCE BUSINESS JIM BIRDSALL CITY OF BOISE JIM TOMLINSON assoc.com TAMMY DEROSA SHANNONGLEN APTS 6