Workplace Critical Incidents Mitigating effects on staff to manage financial risk.

Transcription

1 Workplace Critical Incidents Mitigating effects on staff to manage financial risk.

2 Steve Horner 28 Years with York Regional Police 19 years with York Region Critical Incident Stress Management (CISM) Team 5 years as an approved instructor with the International Critical Incident Stress Foundation (ICISF) 1 year as an Applied Suicide Intervention Skills Training (ASIST) cismtrainer@gmail.com

3 This presentation is being conducted by a member of York Regional Police. This paper/lecture/report is not expressly authorized or endorsed by York Regional Police and is being presented by the author/speaker solely in their personal capacity. The views expressed in this paper/lecture/report are solely the views of the author/speaker and do not necessarily reflect the views of York Regional Police. York Regional Police does not warrant in any way the accuracy of the information presented, and the Regional Municipality of York, the York Regional Police, the Regional Municipality of York Police Services Board, and all their respective agents, officials, officers and employees shall be relieved from any potential liability, claims, demands, damages, costs, expenses, actions, or causes of action, whether in law or equity, in respect of any injury, loss or damage to any person or property whatsoever caused, arising, directly or indirectly, by any means, from this presentation.

4 What is a Critical Incident? Are you prepared to deal with one? What can you do to prepare?

5 What is a Critical Incident? Powerful traumatic events that initiate the crisis response Usual coping mechanisms may be overwhelmed 70% of adults in the U.S. have experienced some type of traumatic event at least once in their lives. 1 Up to 20% of those people go on to develop PTSD. 1 85% of PTSD cases in the U.S. are not related to military service Source: ptsdunited.org Dr Charles Marmar

6 What are some of the worst? Line-of-duty-death workplace fatality Suicide of a colleague Serious line-of-duty injury workplace injury Disaster / multi-casualty incident Killing or wounding an innocent person Personally threatening situations near misses Events with excessive media interest

7 The Costs 1 in 3 workplace claims are related to mental health 35 million work days lost to Canada s 10 million workers 1 Presenteeism - workers showing up and accomplishing little costs an estimated $22 billion per year 1 How many workplace accidents or injuries may have mental health as a contributing factor? 1. Macleans October 15, 2007

8 Peer Support and CISM Peer Support programs as supplements to Employee Assistance Programs have emerged as the standard in law enforcement and fire suppression communities The ICISF has been an industry leader for over 20 years studying and teaching a system of peer support to mitigate the effects of critical incidents in the workplace

9 What is CISM? Critical Incident Stress Management Comprehensive Integrated Systematic Multi-Component

10 6 Core Elements of CISM One-on-one intervention/support Informational Groups Interactive Groups Assessment/Triage Strategic Planning for response to crisis Resilience

11 Goals of CISM Mitigate the effects of a critical incident Return the person to adaptive functioning Speed recovery Return safely to work

12 How does this apply in mining? Peer support is highly effective when: Recipient group is specially trained/educated Group possesses a unique culture. Group members perceive themselves as unique, little understood, misunderstood. Group extends minimal trust to those outside the group.

13 Who in mining is already doing it? Vale Glencore New Hope Group Queensland Australia Others???

14 Benefits? Presumptive PTSD legislation in Ontario for Emergency Services PTSD presumed to be workplace related How different is mine rescue, fire suppression?

15 ?? Questions??