Let s talk! Introducing Our Safety Culture discussion cards

Transcription

1 Let s talk! Introducing Our Safety Culture discussion cards Martin Anderson, Manager Human Factors Ronny Lardner, Chartered Psychologist, The Keil Centre

2 Disclaimer and important notice This presentation contains forward looking statements that are subject to risk factors associated with oil and gas businesses. It is believed that the expectations reflected in these statements are reasonable but they may be affected by a variety of variables and changes in underlying assumptions which could cause actual results or trends to differ materially, including but not limited to: price fluctuations, actual demand, currency fluctuations, drilling and production results, reserve estimates, loss of market, industry competition, environmental risks, physical risks, legislative, fiscal and regulatory developments, economic and financial market conditions in various countries and regions, political risks, project delay or advancement, approvals and cost estimates. All references to dollars, cents or $ in this presentation are to US currency, unless otherwise stated. References to Woodside may be references to Woodside Petroleum Ltd. or its applicable subsidiaries. 9 September 2015 Experience the Energy - An overview of Woodside s global business 2

3 Overview What is safety culture? Our Safety Culture at Woodside Safety culture in practice Does it work? Development of Discussion Cards How to use the cards Next steps Let s talk! Introducing Our Safety Culture discussion cards 3

4 What is safety culture & why is it important? The term originates from the investigation into the Chernobyl nuclear disaster (IAEA, 1986) Fundamental to an organisation s ability to achieve excellent safety performance But what is safety culture? Culture can be described as our values (what is important), our beliefs (how things work) and our behaviours (the way we do things around here) Or, how you behave when you think that no-one s looking A safety culture is one in which safety plays an important role Safety culture is a Human Factors topic Let s talk! Introducing Our Safety Culture discussion cards 4

5 Woodside approach to safety culture Our Safety Culture Let s talk! Introducing Our Safety Culture discussion cards 5

6 Unpacking the high-level descriptors Let s talk! Introducing Our Safety Culture discussion cards 6

7 The framework in practice We run Our Safety Culture surveys every few years but the behaviours are integrated into daily activities: part of all inductions discussed in pre-starts toolbox-talks/safety moments engaging contractors incorporated into training courses considered in Event Lessons Bulletin Existing H&S tools have been mapped to the framework Let s talk! Introducing Our Safety Culture discussion cards 7

8 Does it work? Yes!! We compared the safety behaviours in our framework with incident rates Our facilities with more of the positive behaviours, tend to have better occupational and process safety performance Practical way for everyone to get involved in H&S Our Safety Culture provided a solid foundation on which to introduce wider human factors topics But... Safety culture requires ongoing maintenance We need to support all of our people in continuing to talk about and reflect on safety culture Lardner, R., McCormick, P., & Novatsis, E., (2011). Hazards XXII, Liverpool, UK, April 2011 Let s talk! Introducing Our Safety Culture discussion cards 8

9 Our Safety Culture: Discussion cards The concept Provide a new tool to support our people in maintaining focus on this topic Based on an idea by Eurocontrol, developed by Steven Shorrock but has to reflect the Woodside Our Safety Culture framework and behaviours Shorrock, S.T. (2012a). Safety culture in your hands: Discussion cards for understanding and improving safety culture. In M. Anderson (Ed.), Contemporary Ergonomics and Human Factors London: Taylor and Francis, pp Let s talk! Introducing Our Safety Culture discussion cards 9

10 The proposal Produce a pack of Discussion Cards The cards are a practical resource to: help and provoke discussion about Our Safety Culture reinforce knowledge and educate people about Our Safety Culture prompt thinking and action to strengthen Our Safety Culture Let s talk! Introducing Our Safety Culture discussion cards 10

11 Product development The Keil Centre: Partners in the development of Our Safety Culture framework Emily Novatsis and Ronny Lardner provided technical support Reviewed all behaviours in Our Safety Culture framework Addressed motivators that influence OSC behaviours e.g. Speak Up reasons why people do not intervene the bystander effect Extended to include key human factors issues Lessons from Eurocontrol on what worked and what didn't Gained input from end-users on content, design, and uses for the cards (~800 operational people) Let s talk! Introducing Our Safety Culture discussion cards 11

12 Our Safety Culture: Discussion cards Designed to challenge us to think, and encourage us to talk about safety culture. The cards are a tool to help us continue to strengthen Our Safety Culture. User Guide Total of 66 discussion cards 4 themes, using Our Safety Culture framework: Standards Communication Risk Management Involvement Let s talk! Introducing Our Safety Culture discussion cards 12

13 Using the cards 1: Safety moments Discuss one issue for minutes 2: Comparing views Compare similar and different views within and between groups 3: SWOT analysis Sort the cards into strengths, weaknesses, opportunities and threats 4: Focus on Discuss all of the cards in a particular theme or focus area 5: Influences Organise cards into relationships or influences 6: Contributions Identify cards that contributed to an event Let s talk! Introducing Our Safety Culture discussion cards 13

14 Implementation Provide cards to teams across Woodside Coach selected focal points/ champions Progress Initial launch to Development Function Leader-led with support from graduates across the Function August Our Safety Culture Focus Week - Full launch across the business Great feedback on both the product and the conversations that it enables Let s talk! Introducing Our Safety Culture discussion cards 14