NB: This is an example of the form. If you are selected to be observed, we will send you the form to complete

Transcription

1 NB: This is an example of the form. If you are selected to be observed, we will send you the form to complete Panel member performance management Performance assessment (Panel Member) Personal details Name Self / Peer* Observation *delete as appropriate Name of Partner being observed (if appropriate) Date and duration of hearing Name of Panel Chair Introduction The Health and Care Professions Council values the commitment of Partners and is also committed to continuous improvement. Therefore, we ask all Partners to undertake a performance assessment on average every 2 years. The performance assessment is in the form of a self and peer observation, the assessment will take place at a hearing and the results will be shared with you for learning and development purposes. These guidance notes refer specifically to the assessment. Please also read the accompanying Partner Information before completion. The same form should be used (but completed separately) for assessing yourself and your peer.

2 The performance criteria is adapted from a document published by the Judicial Studies Board in November 2007, entitled Tribunal Competences Qualities and Abilities in Action and is a framework of competences setting out the skills, knowledge and behavioural attributes needed to perform a role in tribunals. The framework is based around five headline competences and has desired behaviours linked to each headline. The headline competences are: A B C D E Knowledge and values Communication Conduct of cases Evidence Decision making In appraising your peer, you should assess their performance against the positive and negative indicators outlined in the document. They may not demonstrate all behaviours in either list and they may demonstrate behaviours that you believe are worthy of comment but not featured. You should use your judgement and comment appropriately. After commenting on the performance of your peer, you are then required to score their performance on the following scale: Score Performance Rating n/a Not applicable Rating Meaning This competence was not able to be assessed in this hearing. 1 Very poor Peer did not demonstrate the required behaviours to demonstrate competence in this area. 2 Limited Peer demonstrated some of the required behaviours but not to an appropriate level 3 Good Peer demonstrated an appropriate range of behaviours 4 Exceptional Peer demonstrated all positive behaviours and may have shown additional good practice. Action Required by HCPC Judgement will be made as to whether a follow up assessment should occur. Results to be discussed with Partner, development needs identified and additional training scheduled. Results to be discussed with Partner. development needs identified and additional training offered if required. Additional training is not required but development options could be recommended for any low scoring areas. No action required

3 In assessing your peer, you should base your rating and comments on the competences outlined in the document and not any additional criteria or personal qualities. It is not sufficient to complete the scoring and not provide comments. Partners who provide scores without comments will have the forms returned to them with a polite request to complete them in full.

4 Observation A: Knowledge and values To demonstrate headline competence A, a panel member should: Have an understanding of the legal framework, jurisdiction, procedures and subject matter of the hearing. Exhibit professionalism and show commitment by applying him/herself to providing high standards of public service Be aware of and respects diversity in all forms (Including but not exclusively beliefs, gender, race, religious customs, age, disability, mental capacity, sexual orientation, transsexuality, social or economic status, marital or civil partnership status and lifestyles). Linked behaviours Positive Indicators Demonstrates an awareness of the legal framework, jurisdiction, procedures and subject matter of the hearing. Is aware of the collective and respective roles of the hearing s members and staff. Is properly prepared for the case Ensures the requirements of those with additional needs are properly met. Shows a ability and willingness to learn and develop professionally Identifies, acknowledges and sets aside personal prejudices. Negative Indicators Heavily relies on other members of the panel to outline the legal framework, jurisdiction and HCPC procedures. Appears unaware of the roles of all members of the hearing including the panel and HCPC employees. Has not adequately prepared for the case through pre reading of the bundle Ignores a need for adjustments and/or additional information/ assistance. Displays a lack of interest in panel learning or development Makes comments which could be perceived as being biased or discriminatory

5 B: Communication To demonstrate headline competence B, a panel member should: Communicate effectively Listens and responds effectively and appropriately Linked behaviours Positive Indicator Uses correct forms of address and appropriate language Asks clear, concise, relevant and understandable questions in a manner that is sensitive to all Takes steps to facilitate effective communication and eliminate or reduce, so far as practicable, potential difficulties for those appearing before the tribunal. Treats everyone with respect and recognises diversity. Uses language that is readily understood by all Employs active listening skills and uses appropriate body language Is able to recognise limitations in their own knowledge and uses questioning appropriately to expand their knowledge to grasp the facts of a case. Regularly checks the understanding of all participants including colleagues. Negative Indicator Does not check appropriate forms of address or does not use them when established. Adopts lengthy questioning techniques that are often irrelevant to the facts or process. Contributes through questioning or style to difficulties in the hearing that impact on HCPC reputation or duration/outcome of hearing Makes inappropriate comments which could be perceived as being biased or discriminatory. Uses complex or technical language in questioning or panel discussions Appear visibly disinterested and/or distracted throughout the hearing. Rarely or never checks understanding of participants/colleagues.

6 C: Conduct of cases To demonstrate headline competence C, a panel member should: Conduct him/herself in a manner that establishes and maintains the independence of the tribunal and the panel. Demonstrate integrity and independence Linked Behaviours Positive Indicators Recognises and discloses any potential conflicts of interest. Is punctual, well prepared and dresses appropriately. Recognises and respects the needs of those appearing without representation. Behaves in a measured, calm and non-confrontational manner. Participates in the tribunal in a way that enhances and promotes fair treatment. Negative Indicators Does not recognise any conflicts of interest that become relevant during the hearing and/or waits until the day of the hearing to disclose a known conflict Is late, does not have appropriate equipment (e.g. pen and paper) or is dressed unprofessionally. Does not make attempts such as summarising or explaining process/outcome to those who are unrepresented. Is visibly irritated, rude to attendees and/or the panel/employees and/or could be seen to be intimidating witnesses. Fails to recognise diversity, displays bias and appears to favour the evidence of particular attendees.

7 D: Evidence To demonstrate headline competence D, a panel member should: Undertake necessary preparatory work for all cases. Identify and assimilate relevant facts and expert evidence Ask questions concerning material issues Linked Behaviours Positive Indicators Exhibits familiarity with the points of issue in the case Identifies the areas requiring clarification or investigation Quickly absorbs and analyses information Identifies and uses only relevant facts and expert evidence from written and oral sources Asks questions in such a way as to elicit evidence relevant to the issues. Negative Indicators Is unaware of the points off issue either through a lack of preparation or an inability to grasp the facts. Does not use panel discussions to propose the approach to clarification and/or asks lots of unnecessary questions in the hearing without conferring with panel colleagues. Often requires information to be repeated or reframed to aid their understanding Ask questions around facts that are irrelevant to the case and seeks to use irrelevant evidence during deliberations. Asks irrelevant questions.

8 E: Decision making To demonstrate headline competence E, a panel member should: Take an active part in deliberations and decision making, demonstrating sound judgement. Linked Behaviours Positive Indicators Appropriately participates in the decision making process Expresses opinions in discussion relevant to the issues. Considers opinions and advice of others before making a decision. Properly weighs the sufficiency and quality of evidence Makes reasoned decisions based on the relevant law and findings of fact. Negative Indicators Appears withdrawn during deliberations and demonstrates a lack of understanding of the issues In unable to form an independent opinion on the facts presented. Does not allow other members of the panel to speak and put forward their opinion. Demonstrates disinterest in the opinions of other members of the panel. May fixate on one or a series of points, or demonstrate lack of understanding of significance of other evidence. Attempts to drive decisions that are not relevant to the case, law or purpose of HCPC. Signature.. Date..