Safety in Amusement Park

Transcription

1 Safety in Amusement Park Presented by : Frankie Hau Environmental, Health & Safety Date : 17 June

2 Itinerary 0930 hrs - Presentation 1015 hrs - Visit Dolphins Training Area 1040 hrs - Coach to Tai Shue Wan 1050 hrs - Introduction of Ocean Park s new Master Redevelopment Project 1120 hrs - Approach to Mine Train Ride via escalators 1130 hrs - Mechanical Ride Safety 1215 hrs - Q & A 1230 hrs - End of event 2

3 Our Vision fiocean Park is a world leader in providing an excellent guest experience in a theme park environment connecting people with nature. fi Ocean Park ranked No.7 of the World s most welcome theme park 3

4 Our Missions fi To create and maintain family fun and fond memories by exceeding guest expectations. fi Ocean Park provides all guests with experiences that combine entertainment and education while inspiring life-long learning in the understanding and practice of wild life conservation. fi Ocean Park exists for the public s benefit and strives to deliver the highest standards of safety, quality products and guest service. 4

5 Our Core Values fiproviding quality guest service fiensuring safety comes first fipromoting education and nature conservation fidelivering fun experiences fishowing respect for people 5

6 What is Safety? fisafety is never an accident: It is always the result of high intension, sincere effort, intelligent direction and skillful execution, it represents the wise choice of many alternatives. 6

7 Does it looks safe to you.? 7

8 Safety at Ocean Park We are focusing on fi fi fi fi fi fi fi Ride Safety Facility Safety Guest Safety Food Safety and Hygiene Staff Safety Safety Training and Promotion Contagious Diseases (e.g. SARS, Avian Flu) 8

9 Ride Safety 9

10 Ride Safety fi All Rides are conformed to the ASTM F24 safety standard fi Annual Ride inspection and survey to meet statutory requirements fi Monitoring and continual improvement by Safety Committee fi Emergency drill conduct annually fi Independent inspection by Safety Consultant fi Repair & Maintenance by Qualified Professionals fi All Operators are certified by Local Authority fi Daily pre-opening test for each Ride 10

11 Ride Safety Example (1) of Improvement Works (Feb 2003) Clear zone on Dragon and Mine Train to prevent guest from falling into ride track 11

12 Ride Safety Example (2) of Improvement Works Non-slip tapes to ride platform to prevent slip accident 12

13 Facility Safety fithe EHS Department and relative functional sections are responsible for the regular facility inspection program fi Annual Inspection by Safety Consultants fi Continuous Monitoring & Improvement made by Safety Committee 13

14 Facility Safety Examples of Facility Safety Improvement Works fi fi fi fi fi Non-slip reflective strips Stainless steel gate for stair clearance Removed the mosaic tile at main entrance ramp to eliminate slip hazard Themed signage for the outdoor escalator for reminding passengers the instructions on proper use of the facility Installation of Cable Duct for special event to prevent trip accident 14

15 Facility Safety Example (1) fi Control of slip and fall hazard Ocean Theatre Non-slip Reflective Strips Stainless Steel Gate for Stair Clearance 15

16 Facility Safety Example (2) fi Control of slip and fall hazard Main Entrance Removal of Mosaic Tiles 16

17 Facility Safety Example (3) Signage & Equipment Cable Duct for Special Events Themed Signage at Tai Shue Wan Escalator 17

18 Facility Safety Example (4) Fall Protection firisk Reduction - Prevention of fall fiinstall protection loops to all vertical ladder 18

19 Guest Safety fiemergency Plan and annual emergency drill with relevant government departments fimonitoring and Continual Improvement by Safety Committee and EHS fi All First Aid staff were trained by St. John Ambulance for the Automated External Defibrillator ( AED ) operation 19

20 Guest Safety Focuses on fiaccident Prevention Proactive Measure fi Post Accident Handling fi Accident Statistic 20

21 Guest Safety Accident Prevention fithe EHS Dept. will be notified of each incident to evaluate the situation, decide interim and long term control measures to ensure no replication fi Long term control measure will be devised together with Safety Committee 21

22 Guest Safety Post Accident Handling fi Accident Handling Committee was formed in Jan 2002 to handle all accident claims in order to enhance guest safety management and guest service standard, members include: F&A, Operations, EHS, Marketing 22

23 Guest Safety Accident Statistics fiannual Accident Statistic will be compiled and analyzed by EHS for the accident pattern & trend. 23

24 Guest Safety Example of Improvement to Guest Safety fithe Park deploys the first Automated External Defibrillator ( AED ) in rides Area in 2002 AED 24

25 Food Safety & Hygiene fithe Park has employed a Food Hygiene and Safety Manager to perform quality assurance fiimplemented a Hazard Analysis of Critical Control Point (HACCP) program since July

26 Staff Safety fi fi fi fi Provide safe working environment Arrange mandatory safety training Arrange general safety training Monitoring and continual improvement by Safety Committee 26

27 Staff Safety Internal Rules & Regulations fi Health Assurance fimsds fi Safe Guide for Non-permanent staff fi Staff safety escape route fisop for Tropical Cyclone & Rainstorm fi Confined Space Entry Program fisafety Inspection Program fi Safe Handling of Brush Cutter 27

28 Staff Safety Fire Escape Route fi EHS is responsible to update the escape route maps 28

29 Mandatory Training fi Manual Handling Regulation fi Load Shifting Machine Regulation fi Flume Cutting and Gas Welding fi Green Card Training fi Display Screen Equipment 29

30 General Safety Training fioffice Safety fi Personal Protective Equipment fi Risk Assessment fidriving Safety fi Emergency Plan Briefing fi Manual Handling Operations fibasic First Aid fiworking in Hot Environment 30

31 Internal Staff Safety Training fi Needs Analysis Training Curriculum fi Induction Training Manager and Staff fitailor Made Special Training 31

32 Tailor-Made Training figeneral Cleaning Staff Health & Safety figolf-cart Driving fi Air- Compressor Unit Safety Handling fi Ride Operator and Attendant Safety fisnake Handling Procedure 32

33 Safety Promotion fi Staff Suggestion Scheme fisafety Leaflets fi Green Cross Group 33

34 Safety Promotion fi Ocean Park is one of the founding members of the Green Cross Group (OSHC) fiobtain two awards of our emergency plan in 2001 competition of best project fi Several back-of-house locations were selected to place H&S leaflets as promotion of staff safety awareness 34

35 Safety Promotion fi Sea Breeze Safety Quiz and Safety Corner will be published regularly fi Improvised Dangerous Goods Labels sent for internal use 35

36 Emergency Preparedness - SARS fi fi fi Formation of Cross Divisional Team ( CDT ) against SARS in 19 Mar 2003, team members are managerial staff of each Division. Set up of Standing Operational Procedures, Preventive Measures and Contingency Plan against outbreak of SARS Establishment of the Special Cleaning Team for handling disinfections to suspected infected area. 36

37 American Zoo and Aquarium Association ( AZA ) - the leader in establishing and maintaining high standards for zoos and aquariums through its accreditation process fi Ocean Park was awarded a five-year accreditation by AZA in 2002 fi First animal facility in Asia to achieve this world class status fi To achieve this accreditation and membership, Ocean Park had to meet the highest standards of excellence in * Animal Care * Recreation * Education and Conservation * Finance * Animal Science * Safety & Governance 37

38 Roles of Safety Committee ficorporate Committee Vs Sub-Committees fi Monitoring the Park s safety and health policy to ensure its adequacy with reference to local and international safety standards fianalysis of accident statistics and trends for making recommendations to Senior Management for corrective actions 38

39 Roles of Safety Committee fiprovision of professional information to Senior Management in devising in-house safety rules & regulations and safe systems of works. figuidance and recommendations to employees on the implementation of the Park s Safety and Health Policy. 39

40 Roles of the EHS Department fi Provide professional advice, information, support and training on EHS issues fi Conduct research, review and update on regulatory requirements fi Assist departments in conducting workplace assessments and audits 40

41 Roles of the EHS Department fi Retain detailed logs on all audits reports and maintain an action list with regular updates fi Liaise with relevant Government Departments in respect of statutory requirements. 41

42 Thank You! 42