FemMed Libido Offers Flow Chart

Transcription

1 FemMed Libido Offers Flow Chart NO Initial Offer: 1 Bottle Supply $39.95 w/auto RISK FREE Auto: $ Free S/H Shipped Every 21 Days YES Rebuttal NO YES YES Cross Sells: 1 Month Supply: Menopause Relief, FemMed Sleep: Downsell 1: Onetime Price: $ Free S/H 1 Bottle Supply $49.95 plus $6.95 S/H no auto Autoship Price: $ Free S/H Shipped Every 30 Days NO Rebuttal YES/NO End Call YES Order Confirmation

2 FemMed Libido Inbound Sales Script Call Center: Argo Call Services Date Last Modified: CS #: CS Hours: 9:00am 9:00pm EST 7 Days A Week Website: Greeting: Hello and thank you for calling the FemMed Libido order line, my name is ( ) and may I have your first name please? Thanks (Customer name) is this your first time calling, or are you calling to reorder? Ok great!! Probe: Did you find out about us from one of our advertisements or was FemMed Libido recommended by a friend or doctor? Value Build: We are really excited you called today (customer name) and are confident you will love the results you experience with FemMed Libido!! You may not realize this but nearly 40% of all women do suffer from libido issues so you re certainly not alone. FemMed Libido is a doctor formulated safe solution to enhance arousal levels and satisfaction while improving lubrication and sexual response. It s designed to help a woman have that healthy sexual appetite in a comfortable, natural way. FemMed Libido is also very simply to use (customer name)!! Simply take our all natural supplement daily as directed and you should start experiencing results in the first 3 to 4 weeks and optimal results within the first 90 days. You re going to love your results!! Initial Offer: 1 Bottle Supply: $ Free S/H + 30 day Auto We want you to experience for yourself just how amazing FemMed Libido truly is (customer name) and have a special introductory offer!! FemMED libido is regularly priced at $49.99 plus S&H but because you are calling in response to our exclusive TV offer for today only I m able to offer a 1 bottle supply of FemMed Libido for just $ Free S/H!! Also included (customer name) is our unconditional 30 day money back satisfaction guarantee. If you re unhappy for any reason simply return it for a full refund!! Will you be using a credit or debit card to place your order? If Yes: Go to Auto Disclosure If No: Rebuttal: o I certainly understand how you feel today because most of our customers at one point felt the same. One thing we found however is that by giving this an honest try you will

3 in return find yourself greater desire and satisfaction and that s exactly why you called in the first place right? Ok so let s go ahead and get you on your way to feeling better about your sex life and those sensations you have been missing! Would you like to put that on a credit card or debit card today? Great!! If Yes: Capture order info then go to Auto Disclosure If No: Go to 1 Month w/ Downsell Auto Disclosure You ve made a great purchase today (customer name)!! And In order to ensure you get optimal results from femmed libido it s really important that you take the product consistently for at least 90 days. To assist you in achieving optimal results we have developed the femmed continuity program, do nothing and in 21 days and every 21 days thereafter we ll send a fresh 30 day supply at today s same low price of just $ Free S/H conveniently charged to the method of payment provided today. okay? (Must get clear Yes ). If Yes: Go to Cross Sells If No: 1 Month Supply no Auto: o I understand your hesitancy (customer name) so let s just start off today with the 1 bottle supply without the automatic shipments for just $ $6.95 S/H with our 30 day money back guarantee. Once you ve had a chance to try our product and experience the results we re confident you ll call us back to order more at your convenience...okay? If Yes: Go to Cross Sells If No: Rebuttal I understand (customer name) but you did call for a reason today and you do have the money back guarantee in place. So let me ask, if you order today and are happy with your results, which I m confident you will be, would you agree it s worth today s low cost? Okay, great! And if you re unhappy or any reason you re going to receive a full refund less shipping and processing, right? Exactly (customer name), you have nothing to lose so let s get you started! o If Yes: Go to Cross Sells o If No: Politely End Call Cross Sell #1: 1 Month Supply of Sleep $ Free S/H w/ Autoship: You ve made a wonderful purchase today (customer name) and I d also like to introduce you to another one of FemMed s amazing products our FemMed Sleep Formula! This is for those women who want an effective solution to reduce insomnia/sleepless nights, restlessness, and wakefulness. It also helps to promote earlier onset and longer duration of sleep. This natural sleep aid is available without a prescription and is non-addictive so you don t need to worry about becoming dependant. Normally a one month supply of Sleep is $49.95 however today you can try a one month supply for just $ free S/H. Let s get you back to better sleeping habits right away OK? If Yes: Auto Disclosure:

4 Great! Now to continue to benefit from using FemMed Sleep, do nothing and in 30 days and every 30 days thereafter, do nothing and we ll automatically ship a fresh supply for the same discounted rate, conveniently charged to today s method of payment. Future shipments can be cancelled or customized at any time by simply calling customer service, okay? If Yes: Go to Cross Sell #2. If No: Onetime Shipment for $ I can understand not wanting to commit to the future shipments so let s start you off with a onetime 30 day supply for just $ Free S/H with our 30 day guarantee in place, okay? If Yes or No: Go to Cross Sell #2 Cross Sell #2: 1 Month Supply of Menopause Relief $ Free S/H w/ Autoship: I have one more special offer for you (customer name) before we wrap up today s order. A high number of our customers are dealing with uncomfortable symptoms associated with menopause such as weight gain, mood swings, hot flashes, sleep disturbances, irritability, and night sweats. FemMed understands the discomfort of menopause and by promoting hormonal balance we ll help alleviate the symptoms we just mentioned. Our customers are especially happy with our formula s ability to help lose the stubborn pounds of mid life weight gain. Doesn t that sound great!?!? Normally a one month supply of our all natural Menopause Relief formula is $49.95 however today you can try a one month supply for just $ Free S/H.okay? If Yes: Auto Disclosure: Great! Now to continue to benefit from using Menopause Relief, do nothing and in 30 days and every 30 days thereafter, do nothing and we ll automatically ship a fresh supply for the same discounted rate, conveniently charged to today s method of payment. Future shipments can be cancelled or customized at any time by simply calling customer service, okay? If Yes: Go to Confirmations If No: Onetime Shipment for $ I can understand not wanting to commit to the future shipments so let s start you off with a onetime 30 day supply for just $ Free S/H with our 30 day guarantee in place, okay? If Yes or No: Go to Confirmations. Order Confirmation I d just like to confirm your order. (Customer must affirm) Great, I d like to confirm that you ve ordered (list product) today (and list up sells). (Wait for response) Today's date is, your name is, your address is. Your order number is. The card you provided today will be charged (SEE TOTAL) and you will receive your shipment in: FemMed Libido Auto Ship Confirmation Now once again just before your initial supply runs out and every 21 days thereafter we will send you a fresh one month supply at the discounted price of $39.95 with free shipping charged to the same

5 form of payment you used today. And of course you can cancel or customize your shipments anytime by simply calling customer service at , OK? Must get YES! FemMed Sleep Auto Ship Confirmation Now once again just before your initial supply of FemMed Sleep runs out and every 30 days thereafter we will send you a fresh one month supply at the discounted price of $34.95 with free shipping charged to the same form of payment you used today. And of course you can cancel or customize your shipments anytime by simply calling customer service at , OK? Must get YES! Menopause Relief Auto Ship Confirmation Now just before your initial supply of Menopause Relief runs out and every 30 days thereafter we will send you a fresh one month supply at the discounted price of $34.95 with free shipping charged to the same form of payment you used today. And of course you can cancel or customize your shipments anytime by simply calling customer service at , OK? Must get YES! Must read before closing the call on all credit/debit card sales! Now M/M, to confirm I have your approval for your order I'll need to verify and record the last four digits of the card you used today. If you authorize us to charge your credit/ debit card ending in (Read last 4 digits of CC) for the payments I've just described, please say 'yes.' This will be recorded as your electronic signature authorizing the transaction. (MUST GET A POSITIVE YES ) Ingredients Medicinal Ingredients Per Daily Dose % Daily Value L-Arginine 900 mg *** Korean Ginseng (Panax ginseng powdered extract) (8% Ginsenosides) Eurycoma longifolia Jack (Eurycoma longifolia powdered extract, 100:1) 300 mg *** 150 mg *** Tribulus terrestris (Tribulus terrestris powdered extract) 150 mg *** Wild Green Oat [Avena sativa] (Neuravena ) 150 mg *** Ginkgo (Ginkgo biloba leaf extract) (24% flavoglycosides) (6% terpene lactones) 75 mg *** Pantothenic acid [VitaminB5] (Calcium-D-Pantothenate) 75 mg 750% Choline (Choline bitartrate) 30 mg ***

6 *** Daily Value not established Daily Dose=2 Capsules Doses per Bottle=30 L-arginine is an amino acid that helps increase blood flow to the pelvic area. Korean (Panax) ginseng helps to improve sexual desire, satisfaction, and vaginal dryness. Tribulus terrestris may help to improve testosterone levels, a key hormone that regulates libido. Ginkgo biloba helps to improve blood flow and sensation to the pelvic area; it may be particularly helpful for women with low libido due to taking antidepressant medications. Non-Medicinal Ingredients: Vegetable capsule [cellulose, water], microcrystalline cellulose, and vegetable grade magnesium stearate. FAQ Is Libido safe to take if I m trying to get pregnant? Yes. Once you confirm your pregnancy, you should always check with your practitioner regarding any supplements or medications you are taking even vitamins. Are there any side effects? All of the ingredients in Libido are non-toxic substances that typically do not cause any adverse effects. Do not take this product if you are pregnant or breastfeeding. If you have a pre-existing medical condition, or are taking prescription medications, consult a health care practitioner prior to use. I have never had a strong sex drive and seem not to have much sensitivity in the genital area. Can Libido help? It s difficult to say exactly what may be behind your lack of interest in sex and lack of sexual response. You may wish to consult your practitioner if you want to understand the underlying causes. For most women who describe themselves as you do, however, Libido is very helpful. Women can experience the benefits of a healthy sex drive and proper sexual functioning with Libido.

7 Can I expect instant results from Libido? Unlike Viagra, Libido is taken over time to encourage pelvic blood flow, increase free testosterone, and increase sexual desire. It does not work when taken just before sex is anticipated. Though there are some initial increased sensations, most women find that responses improve progressively with daily use over a period of time, usually 3-4 weeks. How does Libido work? Libido is a blended herbs and nutrients that work together to improve many aspects of sexual function and desire. Libido increases sexual response time, boosts libido, intensifies sexual sensations and orgasm, and improves vaginal lubrication. How do I take the Libido formula? We recommend that you start by taking 1 capsule 3 times per day with or without food. After 1 month of use, you may wish to decrease your daily dosage by 1 capsule per day. Some women find that 1 or 2 capsules per day is sufficient, others find that the full dose is required. Is femmed environmentally responsible? Yes, we at femmed make every effort to ensure that our products and processes are as environmentally friendly as they can be, for instance: femmed bottles are made from HDPE #2 and can be recycled through most municipal recycling programs. All of our bottles are free from BPA and phthalates and the cotton that we use is elemental chlorine free (ECF). femmed products are not tested on animals. femmed products do not contain any artificial colours, flavours, sweeteners or preservatives, fillers or chemical additives. All company collateral is printed on paper sourced from Forest Stewardship programs and printed with vegetable grade inks. What are additives? When it comes to choosing a nutritional supplement what is NOT in the product is just as important as what is. Be sure to carefully examine the NONMEDICAL ingredients, sometimes called excipients or additives. Many popular brands contain fillers, preservatives, glazes, sweeteners, artificial colors, binders, deodorizers, chemicals and potential allergens, such as lactose, gluten, dyes and gelatin. Some products include chemicals like titanium dioxide and sodium benzoate, which can be associated with significant health risks. So it is important to read the label carefully before you buy.

8 femmed offers a range of top quality nutritional supplements designed specifically for women that are free of these undesirable additives. Why do you use vegetable capsules instead of gel capsules? We set out to create the highest quality solutions in the marketplace today. We were very much against the use of gel caps because of the process by which they are manufactured. Gel caps are derived from primarily pig and bovine skin and bones. Gel caps are commonplace in the supplement and pharmaceutical markets, but as a company, we believe that vegetable caps are the better choice. What do you mean by products are complementary? All of our products have been designed for women only, and during the development process, we were careful to ensure that our products could be used together. Therefore a woman needing support for her menopause symptoms, breast health and prevention of osteoporosis, for example, can use 3 femmed products together Menopause Relief, Breast Health and Bone Health without worrying about contraindications. The only 2 products that should not be used together are our Sleep and Energy formulas. Are the products tested on animals? No. We use only the finest ingredients vitamins, minerals and herbs and none of our formulas have been tested on animals. Where are the femmed products manufactured? All femmed products are manufactured at 3 pharmaceutically licensed facility in Canada. All production facilities maintain a Health Canada Pharmaceutical Establishment License (EL), and are therefore certified as following Good Manufacturing Practices (GMP). GMP is an overall quality standard enforced by the Health Protection Branch of Health Canada that includes raw material and product sourcing, testing requirements, record keeping and product tracking, manufacturing facility sanitation, personnel qualifications and more. LIBIDO Did you know that approximately 40% of women suffer from libido issues? Libido is specially formulated to enhance sexual desire, satisfaction and sexual response, and to improve lubrication. Suggested Usage: Adults take 1 capsule three times daily. Please allow 3-4 weeks of consecutive use for best results. We recommend that you start by taking 1 capsule 3 times per

9 day with or without food. After 1 month of use, you may wish to decrease your daily dosage by 1 capsule per day. Some women find that 1 or 2 capsules per day is sufficient, others find that the full dose is required. Caution: Do not take this product if you are pregnant, breastfeeding or are taking drugs/natural health products which affect blood coagulation. If you have a pre-existing medical condition, or are taking prescription medications, consult a health care practitioner prior to use. This product does not contain dairy, egg, gluten, yeast, artificial colours, flavours, sweeteners or preservatives. Suitable for vegetarians/vegans Testimonials I am in my 50s and have suffered with low libido for many years. I am now using FemMED libido and to my surprise it has improved my low libido in many ways. I would recommend this product to anyone who is dealing post menopausal issues. Wendy Ever since I hit menopause my sex drive has been virtually non-existent. It was really becoming an issue with my husband and I really felt my marriage was in jeopardy. I just didn t feel in the mood ever. Then a friend of mine suggested I try Libido. Her doctor has suggested it for her and she swore by it. So last month I bought some and I can t believe the difference it has made. It took awhile before I saw a difference but now I feel like my old self and my husband is thrilled. Thanks femmed for a great product. Joan, Brantford, ON I came across your line when looking through a magazine from Shoppers Drug Mart and thought what do I have to lose but 30 bucks, my libido was so beyond low, I never craved or wanted sex, i have been married for 11 years to a wonderful man and we have tried everything to get my sex drive up, you really have no idea what we have done, between doctors, therapy and lotions and potions, nothing has worked but your product, and let me tell you I have shared it with lots of my girlfriends and anyone else who will listen. Once again your product ROCKS!! your product has done some amazing things for my marriage, I started taking in July 1 and already there has been a HUGE difference, I wanted to say thank you for bringing spice back into the bedroom and my hubby wants to know if we can order by the case?? lol Thank you once again Sincerely T from Ontario

10 I am 54 years old and have been taking femmed Libido for almost two weeks now and I am very happy with it! In the short time that I have been taking this, I am feeling the difference in every way it claims to work. I feel like I have my life back. I will share this information with my friends To say how I feel about this product in very few words is it is a Godsend! Thank you so much for this product. It is amazing! WB from Ontario