Diabetes services in Leicester - Have your say

Transcription

1 Diabetes services in Leicester - Have your say We are reviewing two existing diabetes services in Leicester so that we can potentially make changes of improvement for patients. These are: 1. The Integrated Community Diabetes Service (currently called ICDS) and 2. The Diabetes patient education programme (currently called DESMOND, covering Leicester, Leicestershire and Rutland). 1. The Integrated Community Diabetes Service (currently called ICDS) If you live in Leicester city and have diabetes the care you would receive is currently delivered by a skilled team in the community. This is called the Integrated Community Diabetes Service. This means that patients do not need to go to the hospital to get the care they need. Some may get this care from their local GP Practice but many will visit a local clinic for the service. There are currently 8 clinics in Leicester which offer this service: Manor Medical Centre Westcotes Health Centre Braunstone Health and Social Care Centre The Hedges Medical Centre Springfield Road Health Centre The Merlyn Vaz Health and Social Care Centre Diabetes Care (At the General Hospital) Rushey Mead Health Centre If patients have complex care needs, they may not be eligible for this service so will receive their care at the hospital. 2. Diabetes patient education programme (currently called DESMOND) The diabetes patient education programme (currently called DESMOND) is for people who are newly diagnosed or have established diabetes in Leicester, Leicestershire and Rutland. It is a free one-day course held in a local venue which brings together people with type 2 diabetes and offers up to date information about diabetes to help patients make informed choices about their care and treatment. Patients also have the opportunity to discuss and explore factors relating to diabetes, such as food choices, activities and medication and to meet and talk to others in the same situation. There are several versions of the programme currently available: DESMOND - for people newly diagnosed with diabetes DESMOND Foundation - for those with established diabetes DESMOND BME - separate programme for both newly diagnosed and established diabetes for the South Asian community, which can be delivered in the main South Asian languages. A Safer Ramadan - for those wishing to fast safely in the month of Ramadan

2 Your views Whether you are a diabetes patient or not, we would like to hear about the current diabetes service which we run in the community and what you would expect from the service should you need it. We would also like to hear your views on what you think a diabetes patient education service should look like. Please complete the following survey to give us your views. If you know of anyone who has or is using diabetes services in Leicester, please also ask them to complete it. The feedback will be used to help develop a service which meets the needs of the population of Leicester. The survey will close on the 12 th June Complete online at: SECTION A: Integrated Community Diabetes Service Q1. At the moment, outpatient diabetes services are delivered at one of 8 clinics in Leicester. Do you think these are the right places for diabetes care to be delivered? Don t know If you chose no, where do you think diabetes care should be delivered?

3 Q2. At the moment, outpatient diabetes services are delivered by trained diabetes nurses in the community (or by some trained GP practice teams). Do you think these are the right people to deliver your care? Don t know If you chose no, who do you think should deliver the care? Q3. Have you used the Integrated Community Diabetes Service in Leicester? If no, please go to section B Q4. Please tell us where you accessed the service: Manor Medical Centre Westcotes Health Centre Braunstone Health and Social Care Centre The Hedges Medical Centre Springfield Road Health Centre The Merlyn Vaz Health and Social Care Centre Diabetes Care (At the General Hospital) Rushey Mead Health Centre Other, please tell us

4 Q5. Do you feel the service has helped to control your diabetes? Don t know Please tell us why: Q6. From your experience, are there any improvements you would like to see for diabetes services in Leicester? If yes, please write them below:

5 SECTION B: Leicester, Leicestershire and Rutland diabetes patient education programme Q1. If you were newly diagnosed with type 2 diabetes, would you attend the patient education programme if it was offered to you by your GP? If you chose no, please tell us what would stop you from attending: Q2. What would encourage you to attend? Q3. Where would you want the programme to be held?

6 Q4. Do you have any suggestions for how we could help people to self-manage their type 2 diabetes? Q5. What would you want to see included in a diabetes patient education programme? Q6. Have you used the current diabetes patient education programme? If no, please go to section C

7 Q7. Do you feel you received enough information from your GP about the programme to help you make an informed decision to attend? Don t know Q8. How did you find the programme? Useful t useful Don t know Please give reasons for your answer: Q9. What did you like about the programme? Q10. Is there anything that you think would improve the programme?

8 SECTION C: Equality Monitoring Form Please complete as much of the information about yourself as you feel comfortable with, as this will help us understand who is taking part in the consultation. The information you provide will be kept in accordance with the terms of the Data Protection Acts 1998 and 2000 and will be used for monitoring purposes and questionnaire analysis. 1. Gender Male Female Prefer not to say 2. Pregnancy/Maternity If you answered female: Are you currently pregnant or have you given birth in the last 26 weeks? Yes No Prefer not to say 3. Gender reassignment Is your gender the same as that assigned at birth? Yes No Prefer not to say 4. Age group Under to to to to Prefer not to say 5. Religion and belief No religion Baha i Buddhist Christian Hindu Jain Jewish Muslim Sikh Prefer not to say Other, please specify

9 6. Ethnic group White British Irish Gypsy/ Traveller Polish Any other White background, please specify Prefer not to say Mixed White and Black Caribbean White and Black African White and Asian Any other Mixed background, please specify Asian or Asian British Indian Pakistani Bangladeshi Any other Asian background, please specify Black or Black British, Caribbean African Somali Any other Black background, please specify Chinese Chinese Other ethnic group Arab Any other ethnic group, please specify Prefer not to say 7. Sexual orientation Bisexual Heterosexual Gay Lesbian Other, please specify Prefer not to say

10 8. Marital status Single Married / Civil partnership Separated Divorced Partnered/living with partner Widowed / Surviving civil partner Prefer not to say 9. Do you consider yourself to have a disability? Yes No Prefer not to say If yes, please tick all which apply Physical Partial or total loss of vision Learning disability/ difficulty Partial or total loss of hearing Mental health condition or disorder Long standing illness or disease Speech impediment or impairment Other medical condition or impairment, please specify 10. First four letters/numbers of postcode (we will not be able to identify your address from this but it helps us understand approximately where replies are from) To give your views, you can: Send this questionnaire FREEPOST to: Be Involved, Freepost RRUE JRBR RGGT, NHS Leicester City, St Johns House, 30 East Street, Leicester, LE1 6NB Thank you