First Webinar in the RECOVERY Series

Transcription

1 Before we begin: Audio is provided in broadcast mode through your computer speakers. If you experience technical difficulties, contact Adobe Connect at Please respond to the poll in the top right-hand corner of your screen to indicate the number of attendees from your organization (in addition to you) participating in this webinar.

2 First Webinar in the RECOVERY Series The Core of the Recovery Approach: Promoting a Culture and a Language of Hope September 28, 2017 Samuel Breau, Laurence Caron, Annie Bossé, Caroline Lemire, Linda Dufour

3 Practical Notes Audio is provided in broadcast mode through your computer speakers. This webinar is being recorded. If you experience technical difficulties, contact Adobe Connect at

4 What Recovery Means The possibility of leading a satisfying, hope-filled and rewarding life, despite the drawbacks of mental disorders and illness.

5 The Six Dimensions of Recovery- Oriented Practice 1. Promote a culture and language of hope 2. Recovery is personal 3. Recovery occurs in the context of one s life 4. Responding to the diverse needs of everyone living in Canada 5. Working with First Nations, Inuit and Métis 6. Recovery is about Transforming Services and Systems

6 Presenters: Annie Bossé Advocate and Peer Helper Caroline Lemire Program Lead, Client Mental Health Linda Dufour Program Lead, Client Mental Health Laurence Caron (Facilitator) Project Lead, Action Against Stigma, AQRP

7 TODAY S WEBINAR The Core of the Recovery Approach: Promoting a Culture and a Language of Hope TONE? THE CONTENT IS DESIGNED TO?

8 LEARNING OBJECTIVES 1. Introduce the concept of personal recovery. 2. Recognize that a hope-oriented culture provides a vital basis for a recovery approach. 3. Learn means of sustaining hope at various levels: personally, among the people close to us, as professionals with clients, as professionals with peers and as managers and as public figures. 4. Identify the issues involved in sustaining hope at various levels. 5. Develop an interest in following and participating in upcoming webinars.

9 1. Recovery 101 Suggested Order 2. Annie Bossé: The role of hope in personal recovery and the professional support context 3. Caroline Lemire and Linda Dufour: The role of hope in creating services: A manager s perspective 4. Laurence Caron: The role of hope in awareness-raising 5. Questions, comments

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11 Recovery 101 CONFUSION CLINIC From the perspective of researchers and professionals: (TL, Slade, 2015): partial or complete remission of symptoms, as well as the attainment of functionality, such as certain achievements in terms of autonomy, employment or education, social relationships, etc. A state or a result Observable, objective, outside evaluation The definition does not vary from one PERSONAL From the perspective of persons concerned (Deegan, 1996) : The purpose [ ] is not to become normal. Recovery is a way to live, a mindset and a way to meet the challenges of everyday life. [ ] It is the aspiration to live, work and love, in a community to which the individual can contribute significantly, and a process. Subjective, defined and assessed by the person. Based on principles like dignity, selfdetermination, power of action, oriented to strengths, hope, responsibility, citizenship, overall health,

12 Recovery 101 DEFINITION(S) Depending on the chosen outlook, will affect: The lives of persons in recovery; Recovery support and guidance (loved ones and professionals); The structure accompanying recovery. October 31 follow-up to Chapter 2 of the Webinars: Recover, by and for the individual

13 Recovery 101 Let s be practical Beliefs about the possibility of personal recovery are nothing new. They fit within a continuum of positive experiences over decades (Quebec provincial group on recovery in residential settings, 2012).

14 Annie Bossé Who are you? A personal strength? Hope in my life and my job

15 Presentation 1. The role of hope in my personal life 2. Hope in relation to recovery support 3. Practical examples of a hope-oriented culture

16 My life: A brief summary A chi dhood marked by two parent with mental health problems The emergency of my own i ess Me ta hea th support services in my recovery process

17 Hope and My Journey to Wellness Negative aspects of mental health services Be eficia aspects for my recovery after my hospitalization Return to recovery-based services Return to work/school Renewed confidence, improved self-esteem A new social network Social involvement Life balance Role models

18 My Definition of Recovery Recovery is: a process of transformation and of adjusting personal perceptions and interpretations of reality. the art of learning to adapt to situations while continuing to focus on the present moment and concentrate on achieving one s dreams. feeling useful and proud when putting one s personal strengths into action.

19 My Definition of Recovery Reconstruction and sustenance of an inner dialogue that encourages renewed selfempowerment. The ability to accept one s situation, manage symptoms, overcome stigma, sustain hope, develop a social network and take one s place in the community. A decision to take control of one s life and, step by step, invest it with meaning. Annie Bossé (2010) Advocate and Peer Helper

20 My Role as a Recovery Advocate From specialized educator to peer helper Peer helpers are staff members who have disclosed a personal history of mental health issues (past or present). They share their experiences and recovery stories to restore hope, serve as a role model and inspire, support and provide information to others in similar situations (Repper, J. and T. Carter, 2010).

21 The peer helper s four guidelines I am heard and understood I decide I choose We collaborate

22 IMPACT OF MENTAL DISORDER: SHOCK AND DENIAL Is overwhelmed by the hold that the mental disorder has over his/her life. Generally unable to function Helps to ease distress by alleviating symptoms. LIFE IS LIMITED: WITHDRAWAL AND DESPAIR Has allowed the mental disorder to control his/her life. Unable to see a future, overcome by the illness. Elicits hope, opens the door to alternatives and restores selfworth. CHANGE SEEMS POSSIBLE: HOPE AND SELF- QUESTIONING THE INDIVIDUAL Questions the hold that the mental disorder has over his/her life. Sees the possibility of changing, but does not feel ready to change THE ADVOCATE S ROLE Helps the individual see the options available and encourages him/her to take back control. COMMITMENT TO CHANGE: WILLINGNESS TO TAKE ACTION AND COURAGE Challenges the power he/she gave to the mental disorder to control his/her life. Keeps an open attitude toward what must be done to change. Leads him/her to identify strengths and needs in terms of skills, resources and available support. EFFORTS TO CHANGE : ACCOUNTABILITY AND EMPOWERMENT Takes back control over his/her life. Takes action to achieve goals in order to create the kind of life he/she wants. Makes the individual accountable for using his/her strengths, improving his /her abilities and obtaining the recovery support and resources needed.

23 Examples of the importance of hope-and optimismoriented language in support work

24 Thank you (please enter your questions)

25 Caroline Lemire and Linda Dufour Who are you?? A personal strength?

26 The Call to Recovery Caroline Lemire and Linda Dufour Lead, Mental Health Services 26

27 The Call to Recovery Continued Our team s strength Our basic beliefs about potential 27

28 The Issues for a Culture of Hope Our territory Registration from Tadoussac to Blanc-Sablon 28

29 The Issues for a Culture of Hope Continued Medical resistance 29

30 The Issues for a Culture of Hope Continued Change our teams words and practices 30

31 Our Hope Leverage Planetree 31

32 Our Hope Leverage Continued Stimulate the imagination Training Strength-based approaches Recovery Stigmatization 32

33 Our Hope Leverage Continued Transform the ordinary into the extraordinary CREAM 33

34 Promote Recovery Practice Get our teams, partners and memories involved in change Radio show Committees 34

35 Know without a doubt that we are capable of extraordinary accomplishments. Thank you 35

36 Thank you (please enter your questions)

37 Laurence Caron Who are you?? A personal strength? My experience as a hope-oriented speaker beyond services

38 My personal and professional journey

39 Me, come out in public? Public disclosure basically consists of sharing a part of our lives, who we are, our personal experiences (past or present), particularly as they relate to mental health problems or our relationship with a person with mental health problems) (AQRP, 2017). To whom? Why? How? What are the potential risks/benefits? Will I be the only one? What are my rights? Does it reflect my values? A FEW DISCLOSURE OBJECTIVES To connect with others To apologize for personal behaviour To explain personal behaviour To obtain help To vent To react to stigmatization To help or give hope to someone else To raise awareness and give hope To share knowledge gained through experience and consultations

40 IF IN OUR SOCIETY ONLY PEOPLE IN CRISIS INVOLUNTARILY DISCLOSE THEIR SITUATION WHILE PEOPLE WHO ARE DOING BETTER HIDE, WE SEND OUT A FALSE MESSAGE ABOUT WHAT IT IS TO BE HUMAN, TO EXPERIENCE PROBLEMS AND TO BE ABLE TO RECOVER.

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42 MY PUBLIC DISCLOSURE PROCESS 1. Involuntary 2. Support groups 3. Certain people in need 4. During treatment (timidly) 5. In an AQRP article 6. During stigmatization training (contact strategy) 7. During disclosure training 8. In two Web video clips 9. Through events, conferences or activities on contract strategies; at youth summits and open discussion 10. With loved ones

43 Supporting Hope Bearers Make an informed choice and take personal responsibility; Ensure that trustworthy support is on hand; Find a personally authentic message of hope Identify the heart of the matter in a personalized way but Hope and authenticity; Limits and honesty; Tangible and easily identifiable.

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45 BE AUTHENTIC to raise awareness. It is important to: - Identify the of the matter in a personalized way; - Do I identify with the diagnosis I was given? Am I comfortable naming it? Do I explain my situation in a personalized way? - Be myself, be true to my nature and consistent with my personality; - Use my own words, stories, interpretations and examples; The important thing is to feel comfortable!

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47 To fight stigmatization (raise awareness)

48 To fight stigmatization

49 What do I get back from giving others hope and authenticity??

50 Thank you (please enter your questions)

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52 Questions and Comments Who are you? A personal strength? Who is your question/comment meant for?

53 Next Webinar: October 31

54 Resources Recovery, MHCC: Patricia Deegan: Le rétablissement en tant que processus autogéré de guérison et de transformation (Recovery as a Self-Directed Process of Healing and Transformation): ormation.pdf Copeland: Ce que le rétablissement signifie pour nous (What Recovery Means to Us): Le rétablissement, cadre théorique et savoir expérientiel #1 : Le rétablissement, cadre théorique et savoir expérientiel #2 : Le rétablissement, un savoir qui se construit: n1.pdf< Revue le partenaire: CERRIS: Judi Chamberlin: Survivre et sur vivre:

55 What did you think of our webinar? Please fill out the survey posted after the webinar

56 Thank you! MHCC