Mental Health & Wellbeing Service Newsletter Summer 2015

Transcription

1 Mental Health & Wellbeing Service Newsletter Summer 2015 Hello everyone, welcome to the Summer Newsletter. In our Spring newsletter you may recall we told you about the Turning Point contract and our involvement as subcontractors for Family Carer Services. As a result of this, It is with great pleasure that we welcome Juanita Rampley, as the Substance Misuse Team Senior Administrator, Rachel Nightingale as Substance Misuse Facilitator/Support Worker for the East & West of the county and Rachel Sutherland for the Waveney area. Paul Solomon-Sept has now left the Mental Health Service Team and we welcome Sarah McPherson as a Facilitator/Support Worker with the Mental Health Team for the Waveney area. Louise Crisp joins the Specialist Project Team as the Caring with Confidence Senior Administrator. Update From the Specialist Project Team Caring with Confidence Support and information programmes for Family Carers Caring with Confidence is a set of FREE sessions aimed at providing support and information to Family Carers throughout Suffolk. Session aims include exploring ways to manage your emotions and to take better care of yourself, the challenges involved in day to day caring and balancing caring with other commitments in your life, using effective communication to get what you need and raising awareness of resources available to you. Caring for Dementia with Confidence is a set of FREE sessions aimed at providing support and information to Family Carers caring for someone with Dementia or suffering from memory loss. The programme is available throughout East and West Suffolk and the session aims also include improving your knowledge of Dementia and exploring ways of better communicating with the person you care for. We are able to offer 1:1 sessions around wellbeing for these Family Carers too. We truly believe these programmes will make a positive difference to your life and that of the person you care for. From our experience, Family Carers have really benefitted from being with others in similar situations. To find out more about programmes running in your area, please contact Louise Crisp T: E: cwc@suffolkfamilycarers.org

2 Autism and ADHD Carers Programmes Family Dementia Training Please see below for the dates and times of the Family Dementia Training being provided by Home Instead and available to Family Carers at the View Café, Hill View Business Park, Old Ipswich Road, Claydon, IP6 0AJ: Monday 7 th September Monday 21 st September 10am -12pm 10am -12pm To find out more and to book your place on one of the sessions, please telephone or cwc@suffolkfamilycarers.org Wellbeing For Me in conjunction with Suffolk Wellbeing Service As a Family Carer of someone diagnosed with an Autistic Spectrum Disorder or ADHD, you may find you need a little extra support in your caring role. We offer 2 programmes, based on the age of the person you care for You will have the opportunity to meet other Family Carers in similar circumstances Discuss some of the issues that you may be dealing with Explore your style of caring Ideas to support your own wellbeing The Caring for children with Autism or ADHD Programme is open to any Family Carer of a child diagnosed with an ASD or ADHD The Caring for Adults with Autism Programme is open to any Family Carer of an adult diagnosed with ASD. Suffolk Family Carers works in partnership with Suffolk Wellbeing Service to run information programmes for Family Carers that look at their own health and wellbeing and how this can be affected by their caring role. You will be in a group with other Family Carers, which although may be caring for people with different conditions, will have the same emotions and feelings as you. This course is FREE and is run throughout East and West Suffolk. If you would like to find out more information please contact Carly Small T: E: wellbeing@suffolkfamilycarers.org These programmes run regularly so if you are interested in finding out when the next sessions are running in your areas please contact Carly Small T: E: asd@suffolkfamilycarers.org The Autism Show 2015 On Friday 12 th June we took 35 Family Carers to the Autism Show at the ExCel in London. With loads of information stands, and a variety of speakers giving talks around all things Autism, it was a very informative and interesting day. Some of the feedback we got from Family Carers is below. 2

3 It was a wonderful, inspirational day out and great to get away from daily stresses and learn more about Autism which is a daily struggle for us. I would like to thank everyone concerned for enabling me to attend otherwise I wouldn t have been able to. It has been fantastic, had such an enjoyable day having all information under one roof to access around Autism was great and everyone we spoke to were so enthusiastic. Thank you very much for a wonderful day. It s been great as a carer to have a day away it s been wonderful. I would like to add my heartfelt thanks for making us aware of the show and giving us the opportunity to attend it. Thanks too for looking after us so well it s nice to be the one cared for a day! It has been invaluable to meet and listen to adults with Aspergers and hear their experiences of growing up. We are currently seeking funding to be able to run the trip again next year so watch this space for more information! What s happening in the Mental Health Service Team We endeavour to organise and plan our workshops around the Family Carers Wish List, so if you would like to see a workshop on a specific condition run in the area where you live please contact us. If it s important to you it s important to us. Mindfulness Mindfulness is a mind-body based approach that helps people change the way they think and feel about their experiences, especially stressful experiences MINDFULNESS 8 Sessions over 8 Weeks FREE to Family Carers Facilitated by Suffolk Wellbeing Service For booking please contact Beverley Stearn Telephone no: MH@suffolkfamilycarers.org We will be working with Suffolk Wellbeing Service to provide more Mindfulness sessions throughout the year. If you would like to register your interest please contact Beverley on the details above. 1:1 Support The team are still available for 1:1 support either over the telephone/ or 1:1 in person. Please call Beverley in the first instance on T: or E: MH@suffolkfamilycarers.org Navigating the Road to Recovery Bury St Edmunds This group is FREE to Mental Health Family Carers. If you would like to spend time with other Family Carers then why not come along? This group is very informal. We meet in a friendly, public environment. There is no expectation to share details of your caring role if you prefer not to. Many Family Carers find it reassuring just spending time with others that understand their situation. This is a happy, friendly and welcoming group. Date: Tuesday, 28 July 2015 and thereafter on the last Tuesday of every month. Time: 6.00pm to 8.00pm Venue: The Angel Hotel, 3 Angel Hill, Bury St Edmunds IP33 1LT If you are interested in attending please contact Beverley Stearn, Volunteer Family Carer Champion T: E: bev.stearn@suffolkfamilycarers.org 3 NAVIGATING THE ROAD TO RECOVERY- A THREE SESSION PROGRAMME FOR FAMILY CARERS A FREE three session programme designed to give information and support to those caring for someone affected by Substance Misuse in Suffolk. Delivered through three two-hour workshops in locations across Suffolk. The workshops will focus on: Drug and alcohol use and effects The impact of substance misuse on physical and mental health

4 Understanding the routes to treatment and support Communicating with people affected by substance use Physical and emotional impact on carers Caring for yourself All our workshops are FREE and provide an opportunity to meet other Family Carers in a similar caring situation and share viewpoints and discuss different strategies. Refreshments will be served during the day free of charge. To book a place please contact Juanita Rampley T: E: Subsmisuse@suffolkfamilycarers.org Important News for Families Whose Life is Affected by Someone Else s Substance Misuse. accessing our mental health team services, as well as other organisations. i.e. NSFT Come along and have a conversation with other Family Carers over a cuppa and share your views on mental health services or simply drop in to find out what our Mental Health and wellbeing service provides. We meet once a month at local libraries in Ipswich (Café Area), Lowestoft (in the Navigator Centre) and Bury St Edmunds (in the Café). Ipswich Library - Wednesday 19th August 2015 Thereafter every 3rd Wednesday of the month. Bury St Edmunds - Thursday 20th August 2015 Thereafter every 3rd Thursday of the month. Lowestoft (in the Navigator centre) Friday 28th August Thereafter every 4th Friday of the month. For more information contact Judith Bourne T: , E: MH@suffolkfamilycarers.org Carers affected by Crime Drug & Alcohol services within Suffolk are now being provided through an organisation named Turning Point and in partnership with Suffolk Family Carers substance misuse services, Airsports Network and ICENI Ipswich. The contract includes services for Adult, young people, work with families, family carers and Criminal Justice System. If you would like to find out more about Turning Point or make contact about substance misuse services for yourself or someone you care for, then please telephone Mental Health & Wellbeing Involvement Are you caring for someone who experiences mental health and / or substance misuse difficulties and has had contact with the Police? If so and you would like to meet with other Family Carers affected by this to share experiences / support and get involved to raise awareness of the important role of Family Carers within the care and support of vulnerable people affected by crime we would like to hear from you. Family Carers who take part will be treated in the strictest confidence. Contact Martin Jones T: Family Carer Voice Family Carer Voice sessions are an opportunity for Family Carers who are caring for someone who are 4

5 Keeping you informed We are committed towards seeking your views about how we provide our services, as well as working in partnership with other agencies that provide Mental Health and Wellbeing services and would like to keep Family Carers informed about opportunities to be invited to events, workshops and forums. These are occasions whereby involving Family Carers, services can be improved. For example Norfolk and Suffolk Foundation Trust (NSFT) who have service user and family carer involvement groups that take place throughout Suffolk and Norfolk or Suffolk User Forum or Suffolk Voluntary and Statutory Partnership or Healthwatch, Suffolk and many more organisations who are waiting to hear from Family Carers. We would like to keep Family Carers informed about involvement opportunities and this can be through sending you an occasional or copy of a poster about an event. For more information contact Judith Bourne, T: , E: MH@suffolkfamilycarers.org Substance Misuse Involvement You don t have to be abusing drugs & alcohol to be affected by it Substance misuse can break relationships apart. At Suffolk Family Carers we are working with Turning Point to provide opportunities for family carers whose life is affected by someone else s substance misuse have a say and be involved in services. Therefore it is crucial that family carers and service users views about how services are being provided are considered to help treatment services be more 5 effective. Also for the dependent (service user) with support from families or other social networks within the community, by being involved the service users chances of long-term recovery are improved. There are numerous ways in which a service user or family carer can ensure that their voice is being heard when it comes to drug & alcohol treatment services within Suffolk. If you would like to find out more about drug & alcohol treatment services in Suffolk and how to get involved, please get in touch with Judith Bourne at Suffolk Family Carers. E: Judith.bourne@suffolkfamilycarers.org Together we can make a difference During the sessions Family carers meet together and use their experience and knowledge about drug & alcohol services as a way to get involved and explore how family carers and service users can work with Turning Point and Public Health Suffolk. There is the opportunity to meet with guest speakers whose work involves substance misuse, such as, British Red Cross, Turning Point teams, Norcas or undertake brief training on subjects identified by family carers. You are invited to come along to: The Key, 15 St Margaret's Plain, Ipswich IP4 2BB on Wednesdays, from 10.00am pm, refreshments are provided. The next session dates are: Wed. 12 th August 2015, 9 th September 2015 and thereafter once a month. To find out more information, please get in touch with Judith Bourne at Suffolk Family Carers. E: Judith.bourne@suffolkfamilycarers.org or T:

6 Suffolk Family Carers have launched a new Facebook group Carers Space A chance for Family Carers to connect online with others in a similar situation. A Facebook Group for family carers 18+. To join search for Carers Space and click the request icon Information Line community.infoline@suffolkfamilycarers.org If you have any questions please speak to Marc Hall or James Woolnough in the first instance on; T: or E: reception@suffolkfamilycarers.org Support for ex-service men and women The Royal British Legion offer support for local exservice people. Sessions are held at The Royal British Legion, St Peters Street, Lowestoft on Thursdays from 11:00 till 15:00, hosted by members of the local Branch. There may also be representatives of other Service Charities available to give advice such as SSAFA (Soldiers, Sailors and Air Force). Please drop-in for advice, information and a friendly chat. Care Quality Commission (CQC) and Special Measures A Message from Michael Scott Dear colleagues, As you are aware NSFT has been placed in special measures as a result of a negative CQC report. Whilst this presents a huge challenge for our trust, I have been struck by the number of offers of help received from our voluntary organisations and partners. We are delighted to receive these and I ll reflect upon the best way that we can utilise these kind offers of help. The first is to participate in some of our PLACE assessments. I m sure we d like to hear from you if you don t already get involved in these 6 assessments of ward environment and care. Secondly, we will be conducting mock CQC visits of our own. These are very much more valuable if there is an external pair of eyes, very often it s difficult to see something in an area that you work in every day. If you would like to get involved in either of these initiatives please do not hesitate to get directly in touch with me, but also discuss with people on the ground such as our operational director, Alison Armstrong in Suffolk. Thank you again for your offer of help. Kind regards Michael Scott Chief Executive Improving Service Together A new Service user and Carer engagement strategy to be introduced. Improving service together NSFT will be holding a succession of locality workshops to introduce the strategy and to look at how we can best start to implement and embed the 6 commitments in to services. The trust welcome Service users, Family Carers, Friends and family members to feedback on how best ways to deliver the strategy in local areas of Suffolk and Norfolk and identify any barriers that may hinder the implementation of the strategy. Please contact Sharon Picken at NSFT for more information Tel: Ext 6225 or Mobile: You are welcome to participate in opportunities to share your thoughts and experience at the following venues: East Suffolk (Ipswich) 4th August Ipswich quakers, 39 Fonnereau Road Ipswich IP1 3JH , Collinson Room, 9:30 13:30pm West Norfolk (Kings Lynn) 7th August The Preservation Trust, Thoresby College, Queen Street, Kings Lynn, Norfolk PE30 1HX , Great Hall, 13:30 16:00 West Suffolk (Bury St Edmunds) 11th August Moreton Hall Community Centre, Symonds Road Bury St Edmunds Half hall, 13:30 16:00pm with tea trolley

7 Great Yarmouth and Waveney 18th August The Priory, Priory Plain, Great Yarmouth NR30 1NW , Noble Hall, 9:30 13:00 Central Norfolk (Norwich) 25th August Norwich Quakers Meeting House, Upper Goat lane, Norwich , Small meeting room includes use of kitchen. N9:30 13:00 A Poem by Portia Nelson I walk down the street. There is a deep hole in the sidewalk. I fall in. I am lost. I am helpless. It is not my fault. It takes forever to find my way out. I walk down the same street. There is a deep hole in the sidewalk. I pretend I don t see it. I fall in. I can t believe I am in the same place. But it isn t my fault. It still takes a long time to get out. I walk down the same street. There is a deep hole in the sidewalk. I see it there. I still fall in It s a habit. My eyes are open. I know where I am. It is my fault. I get out immediately. I walk down the same street. There is a deep hole in the sidewalk. I walk around it. I walk down another street. Invite to Service Users and Carers for Involvement in Clinical Policy Reviews NSFT Clinical Effectiveness and Policy Group require service user and carer involvement to provide a qualitative perspective to the writing and review of relevant clinical policies. In particular, the group recognises it needs to understand the experience of those service users receiving care given under various clinical policies and seeks individuals to support this group in an advisory role. Individuals can express their interest in being involved in this process by contacting the Clinical Effectiveness Team by policy@nsft.nhs.uk before the 21st August Election for a Governor for Norfolk and Suffolk NHS Foundation Trust Could you represent your community by standing for election as a governor for Norfolk and Suffolk NHS Foundation Trust? The Trust provides wellbeing, mental health, substance misuse and learning disability services in the two counties. Covering a population of some 1.5million people, it is keen to ensure that its services are developed in line with people s needs. That s where you come in. As a Family Carer by using your experience, knowledge and skills by standing for election as a governor, you can influence how the Trust develops in the coming years. I m sure they would find that being a governor is an interesting and worthwhile way of making a contribution, and making a difference in terms of helping to make sure the Foundation Trust is accountable to service users, carers, and others directly involved in the its services, If you are interested in becoming a governor or for more information about other ways you can get involved with NSFT contact: Sharon Picken Service user and carer experience lead. (Suffolk), Sharon.picken@nsft.nhs.uk. Tel: Matt Harvey Service user and carer involvement coordinator, Norfolk and Waveney. matthew.harvey@nsft.nhs.uk. Tel:

8 Healthwatch work to help you get the best out of health and social care services in Suffolk; whether it s improving them today or helping to shape them for tomorrow. Healthwatch are all about local voices being able to influence the delivery and design of their services not just people for who use them, but for anyone who might need them in the future. Contact: Healthwatch Suffolk, Norfolk House, Williamsport Way, Needham Market, Suffolk IP6 8RW. Telephone: info@healthwatchsuffolk.co.uk Calling ex-members of the Armed Forces (Regulars and Reserves) Healthwatch Norfolk is inviting you to share your views and experiences of mental health services in Norfolk & Suffolk. This is your chance have your say and help make your local services more effective for ex-service men and women across the region. More information is available from the Healthwatch Norfolk website Alternatively, you can call Ed Fraser on for an informal chat. The Armed Forces project is being conducted with support from Healthwatch Suffolk Care Act 2014 and Children & Families Act 2014 and implications for Family Carers. The Care Act is mainly for adults in need of care and support, and their adult carers. There are some provisions for the transition of children in need of care and support, parent carers of children in need of care and support, and young carers. However the main provisions for these groups (before transition) are in the Children and Families Act In April 2015 most of the Care Act will comes into force, including the way in which local authorities should carry out carer s assessments and needs assessments, how local authorities should determine who is eligible for support; and the new obligations on local authorities. In April 2016 the remaining parts of the Care Act will come into effect, including how local authorities should charge for both residential care and community care, and the introduction of the care cap. We need your help. Would you like to contribute to this newsletter? If you are a Family Carer and you would like to share something with other Family Carers, it could be anything from an experience you would like to share, a piece of helpful information, an event you have attend or maybe a hobby that you take part in that that you feel others might like to become involved in. If it s important to you then it s likely to be of interest to others. We would really value your contributions. If you would like to send an article to us, please contact Beverley Stearn T: E: MH@suffolkfamilycarers.org What is the Care Act? The Care Act replaces most current law regarding carers and people being cared for. It outlines the way in which local authorities should carry out carer s assessments and needs assessments; how local authorities should determine who is eligible for support; the new obligations on local authorities; and how local authorities should charge for both residential care and community care. 8

9 CONTACT INFORMATION Mental Health Service Team For Mental Health Family Carer 1:1 support or to register your interest in any of the One Day Workshops, U18 s Parents and Carers Programme or to contribute to the newsletter please contact; BEVERLEY STEARN Mental Health Service Team Senior Administrator T: E: MH@suffolkfamilycarers.org You may like to visit our website for more information For Substance Misuse to register your interest for Navigating the Road to Recovery workshops, please contact; JUANITA RAMPLEY Substance Misuses Team Senior Administrator T: E: subsmisuse@suffolkfamilycarers.org Specialist Project For Caring with Confidence & Caring for Dementia with Confidence please contact; LOUISE CRISP T: E: cwc@suffolkfamilycarers.org Wellbeing for me or ADHD/ASD sessions, please contact; CARLY SMALL Specialist Project Senior Administrator T: E: wellbeing@suffolkfamilycarers.org E: ADHD@suffolkfamilycarers.org E: ASD@suffolkfamilycarers.org Involvement To Have Your Say please contact our Involvement Worker JUDITH BOURNE T: or text please call me about how to get involved to E: MH@suffolkfamilycarers.org Alternatively you can post to: - FREEPOST FUND C, Judith Bourne, Suffolk Family Carers, Unit 8 Hillview Business Park, Old Ipswich Road, Claydon IP6 0ZZ 9