User Guide TOEIC TFI Score Users Guide Bulletin Dr01 11/21/07 RI60393

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1 User Guide

2 Table of Cotets Foreword Overview The TFI Test Educatioal Testig Service Developmet of the TFI Test Who Takes the TFI Test? Why Take the TFI Test? TFI Test Cotet ad Format Test Cotet Test Format Part I: Listeig Comprehesio (Compréhesio Orale) Part II: Readig Comprehesio (Compréhesio Écrite) Preparig to Take the TFI Test Admiistratio of the TFI Test Where is the Test Offered? How Ofte Ca the TFI Test Be Take? Test Security Test Ceter Procedures Dismissal from Test Sessio Idetificatio Requiremets Part 1: Iformatio for All Test Takers Part 2: If Testig WITHIN Your Coutry of Citizeship Part 3: If Testig OUTSIDE Your Coutry of Citizeship Europea Uio/Schege Zoe Coutries Disabilities Testig Irregularities TFI Test Results Scorig Procedures & Reports Scaig Reportig Score Roster Score Report Certificate of Achievemet Release of Test Results Passig the TFI Test Iterpretig Scores Repeat Test Takers Rescore Requests Test Score Data Retetio Score Cacellatio Use of the TFI Scores Test Fairess Policies ad Guidelies for the Use of TFI Scores Itroductio Policies Guidelies Normally Appropriate Use of TFI Scores Appropriate Uses Statistical Characteristics of the TFI Test Populatio Defied Itercorrelatios Amog Scores Reliability Stadard Error of Measuremet Research Validity Studies Publicatios Cotactig the TFI Program For more iformatio, visit us o the web at or cotact your local ETS Preferred Vedor. A list of local ETS Preferred Vedors ca be foud o the web at If there is o ETS Preferred Vedor i your coutry, please cotact us at: Mail: TFI Program Educatioal Testig Service Rosedale Road Priceto, NJ Phoe: Fax: TFI@ets.org Copyright 2007 by Educatioal Testig Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., ad TOEIC are registered trademarks of Educatioal Testig Service (ETS) i the Uited States of America ad other coutries throughout the world. TEST OF ENGLISH FOR INTERNATIONAL COMMUNICATION, TEST DE FRANÇAIS INTERNATIONAL ad TFI are trademarks of ETS. TFI User Guide i

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4 Foreword The TFI User Guide was prepared for testig ceters, compaies, schools, ETS Preferred Vedors, ad others who have a iterest i the TFI test. This User Guide describes the uses of the TFI test ad explais how it is admiistered. TFI program staff located aroud the world are available to explai how to use the TFI test most effectively, whether it is to help develop laguage assessmet, traiig ad recruitig policies, or simply to aswer questios that arise after readig this guide. For further iformatio or to make testig arragemets, please cotact a ETS Preferred Vedor. A list of ETS Preferred Vedors ca be foud o the web at TFI User Guide 1

5 Overview The TFI Test The Test de fraçais iteratioal (TFI) is a Frech laguage proficiecy test for people whose ative laguage is ot Frech. It measures the everyday Frech laguage skills of people workig i a iteratioal eviromet. A stadardized test that measures Frech proficiecy o a sigle, cotiuous scale, the TFI test is for laguage learers of all levels, regardless of occupatio or educatioal backgroud. Test scores idicate how well people ca commuicate i Frech with others i daily life ad workplace settigs. The test does ot require specialized kowledge beyod that of a perso who uses Frech i everyday work activities. Educatioal Testig Service At ETS, our missio is to advace quality ad equity i educatio for all people worldwide. We help teachers teach, studets lear, ad parets measure the educatioal ad itellectual progress of their childre. We do this by: Listeig to educators, parets, ad critics Learig what studets ad their istitutios eed Leadig i the developmet of ew ad iovative products ad services Our Missio: To advace quality ad equity i educatio by providig fair ad valid assessmets, research, ad related services. Our products ad services measure kowledge ad skills, promote learig ad educatioal performace, ad support educatio ad professioal developmet for all people worldwide. Our Visio: To be recogized as the global leader i providig fair ad valid assessmets, research, ad related products ad services to help idividuals, parets, teachers, educatioal istitutios, busiesses, govermets, coutries, states, ad school districts, as well as measuremet specialists ad researchers. Developmet of the TFI Test Desiged alog the lies of the Test of Eglish for Iteratioal Commuicatio (the TOEIC test), the TFI test is developed to meet the requiremets of oative speakers of Frech commuicatig with other ative ad oative speakers aroud the world. The test is made up of two sectios Listeig ad Readig with the audio compoet of the Listeig sectio icludig both Frech ad Caadia-Frech accets. Test questios are created based o materials selected from a rage of real-world cotexts ad go through a series of cotet reviews by laguage assessmet specialists at ETS. Who Takes the TFI Test? Idividuals preparig for employmet i orgaizatios where Frech is used Persoel who use Frech i real-life work settigs Cadidates for traiig to be coducted i Frech Idividuals i Frech-laguage traiig programs Why Take the TFI Test? Usig the TFI test, traiig orgaizatios ca group learers homogeeously, validate learer progress with a ubiased exteral test, ad boost learer motivatio. As a fair ad objective measure of Frech proficiecy, the TFI test eables you to: Verify your curret level of Frech proficiecy Qualify for a ew positio ad/or promotio i a compay Ehace your professioal credetials Moitor your progress i Frech Departmet heads may determie the level to be attaied before a cadidate receives a certai degree or diploma. A miimum TFI test score may also be required of applicats for a particular course of study. Our Values : Social resposibility, equity, opportuity, ad quality; we practice these values by listeig to educators, parets, ad critics. We lear what studets ad the istitutios they atted eed. We lead i the developmet of products ad services to help teachers teach, studets lear, ad parets measure the itellectual progress of their childre. TFI Overview

6 TFI Test Cotet ad Format Test Cotet These are some examples of the settigs ad situatios you may fid i TFI test questios: Corporate developmet: research, product developmet Diig out: busiess ad iformal luches, baquets, receptios, restaurat reservatios Etertaimet: ciema, theatre, music, art exhibitios, museums, media Fiace ad budgetig: bakig, ivestmets, taxes, accoutig, billig Geeral busiess: marketig, maagemet, busiess plaig, sales, cotracts Health: visitig doctors, detists, cliics, hospitals Housig/corporate property: costructio, buyig ad retig, electric ad gas services Maufacturig: assembly lies, plat maagemet, dispatchig, quality cotrol Offices: board meetigs, committees, letters, telephoe, fax, messages, office equipmet ad furiture Persoel: recruitmet, staff reductio, retiremet, salaries, promotios, hirig, job applicatios, awards, pesios Purchasig: orderig supplies, shippig, billig, egotiatios Techical areas: electroics, techology, computers, laboratories ad related equipmet, techical specificatios Travel: trais, airplaes, taxis, buses, ships, ferries, tickets, schedules, statio ad airport aoucemets, car retals, hotels, reservatios, delays ad cacellatios Test Format The TFI test is a oe hour ad fifty miute, paper-ad-pecil, multiple-choice test that cosists of 180 questios divided ito two parts: Listeig Comprehesio (Compréhesio Orale) ad Readig Comprehesio (Compréhesio Écrite). Part I: Listeig Comprehesio. (Compréhesio Orale) The Listeig Comprehesio part of the test cosists of 90 questios ad has a audio compoet. This test part is divided ito three sectios. Test takers liste to a variety of questios ad aswers, short dialogues ad talks recorded i Frech, ad they aswer questios based o what they hear. The Listeig Comprehesio part of the test takes approximately 42 miutes. Sectio I: Questios Sectio II: Dialogues Sectio III: Coversatios Part II: Readig Comprehesio. (Compréhesio Écrite) The Readig Comprehesio part of the test cosists of 90 questios preseted i writte format i the test booklet. This test part is divided ito three sectios. Test takers read a variety of materials ad respod to questios based o what they read. They have 68 miutes to complete the Readig Comprehesio part of the test. Sectio IV: Text Completio Sectio V: Icomplete Seteces Sectio VI: Sigle Passages Test takers respod to each test questio by markig the letter (A), (B), (C), or (D) o a separate aswer sheet. Although the actual testig time is approximately oe hour ad fifty miutes, additioal time is eeded to allow test takers to complete the biographical questios o the aswer sheet ad to respod to a brief questioaire about their educatio ad work history. Therefore, approximately two ad oe-half hours should be allowed to take the test. Preparig to Take the TFI Test The TFI test is ot based o the cotet of ay particular Frech course, but rather o the test taker s Frech laguage proficiecy the overall ability to commuicate i Frech. Improvemet i laguage proficiecy may take some time ad is geerally achieved through a combiatio of practice ad study. Before takig the TFI test, it is importat to become familiar with the test format ad how to mark the aswers o the aswer sheet. Attetio ca the be focused o the questios themselves, rather tha o the format. The Examiee Hadbook provides iformatio about the test ad familiarizes test takers with the cotet ad format of the test so that they will be more at ease whe takig the test. I additio, test takers are ecouraged to immerse themselves i the laguage as frequetly ad i as may ways as possible if it has bee some time sice they have had cotact with Frech. Readig, watchig TV ad videos, listeig to tapes, takig a Frech course, ad speakig with frieds ad colleagues are some ways to practice Frech. TFI User Guide TFI Test Cotet ad Format

7 Admiistratio of the TFI Test Where is the Test Offered? The TFI test is available throughout the world. Testig ca be arraged through corporatios or other orgaizatios that ask employees or job applicats to take the TFI test. I additio, may laguage-traiig programs ad schools offer TFI testig. If testig is ot available through a particular orgaizatio, cotact the local ETS Preferred Vedor to fid out whe ad where to take the test. How Ofte Ca the TFI Test Be Take? Twety-eight days should lapse before a test taker retakes the TFI test. If a test taker takes the test more tha oce i 28 days, the test will ot be scored ad a refud will ot be offered. Test takers must pay agai to take the test oce 28 days have passed. Test Security I admiisterig a worldwide testig program, the TFI program ad its local ETS Preferred Vedors cosider the maiteace of security at testig ceters to be of utmost importace. To offer score users the most valid ad reliable measuremets of Frech-laguage proficiecy available, the TFI program cotiuously reviews ad refies procedures to icrease the security of the test before, durig, ad after admiistratios. Test Ceter Procedures The followig procedures ad regulatios apply durig the etire test sessio, which begis whe test takers are admitted to the test ceter ad eds whe they leave the test ceter. No test taker will be admitted after test materials have bee distributed. Books, dictioaries, papers, otes, rulers, calculators, watch alarms, mobile phoes, listeig devices, recordig or photographic equipmet, highlighters or aids of ay kid are ot allowed i the testig room. Paper of ay kid is ot permitted i the testig room. Test takers may ot mark or uderlie words i the test book or make otes i the test book or o the aswer sheet. Test takers must have the supervisor s permissio to leave the testig room. Ay lost time caot be made up. There is o scheduled break durig the TFI test. If a test taker must leave the testig room, s/he is required to give the supervisor idetificatio documet(s) before leavig the room. It will ot be possible to make up the time lost. At the coclusio of the test, the test taker will be required to retur the test book ad aswer sheet to the test supervisor. Dismissal from Test Sessio A test admiistrator/supervisor is authorized to dismiss a test taker from a test sessio, or scores may be caceled, due to violatios such as, but ot limited to, the followig: Attemptig to take the test for someoe else or havig someoe else take the test o the test taker s behalf Failig to provide acceptable idetificatio Obtaiig improper access to the test, a part of the test, or iformatio about the test Usig a telephoe or cell phoe durig the test sessio Usig ay aids i coectio with the test, such as mechaical pecils, pes, pagers, beepers, calculators, watch calculators, books, pamphlets, otes, rulers, highlighter pes, stereos or radios with headphoes, cell phoes, watch alarms (icludig those with flashig lights or alarm souds), stopwatches, dictioaries, traslators, ad ay hadheld electroic or photographic devices Creatig a disturbace (disruptive behavior i ay form will ot be tolerated; the test admiistrator/supervisor has sole discretio i determiig what costitutes disruptive behavior) Attemptig to give or receive assistace, or otherwise commuicate i ay maer with aother perso about the cotet of the test durig the admiistratio or before dismissal of the test sessio Removig or attemptig to remove test cotet, scratch paper, or otes relatig to the test cotet from the test ceter. Uder o circumstaces may test cotet or ay part of the test cotet be removed, reproduced, ad/or disclosed by ay meas (e.g., hard copy, verbally, electroically) to ay perso or etity Usig scratch paper durig the test sessio Tamperig with a computer Takig a weapo or firearm ito the test ceter Takig food, drik, or tobacco ito the testig room Leavig the test ceter viciity durig the test sessio Leavig the testig room without permissio Referrig to, lookig through, or workig o ay test or test sectio whe ot authorized to do so, or workig after time has bee called Failig to follow ay of the test admiistratio regulatios i this user guide, give by the test admiistrator/ supervisor, or specified i ay test materials Admiistratio of the TFI Test

8 Admiistratio of the TFI Test (cotiued) The local ETS Preferred Vedor reserves the right to take all actio icludig, but ot limited to, barrig the test taker from future testig ad/or cacelig scores for failure to comply with test admiistratio regulatios or the test admiistrator/supervisor s directios. If scores are caceled, they will ot be reported, ad test fees will ot be refuded. Idetificatio Requiremets All test takers must read Part 1. Depedig o whether the testig is withi or outside the test taker s coutry of citizeship, s/he must also read either Part 2 or Part 3, as appropriate. Part 1: Iformatio for All Test Takers Test takers must have acceptable ad valid ID with a sigature ad photograph to be admitted to a test ceter. Idetificatio requiremets are strictly eforced. It is the test taker s resposibility to read ad uderstad the istructios ad requiremets. Test takers who arrive at the test ceter without the required idetificatio will ot be admitted by the test admiistrator, caot take the test, ad will forfeit their test fee. Whe registerig for the test, test takers must use exactly the same ame that appears o the primary idetificatio documet they will preset at the test ceter. Test takers must provide the etire first (give ame) ad etire surame (family ame). They MUST NOT register uder a ickame. If the ame show o a test taker s primary idetificatio does ot match the ame used at registratio, that test taker will ot be permitted to take the test. Oly misspelligs of a test taker s ame ca be corrected at check-i. NAME CHANGES WILL NOT BE MADE. If a test taker s ame has chaged for ay reaso, icludig marriage, s/he must still preset primary idetificatio i the ame uder which s/he registered, or the test taker will ot be permitted to take the test. If the test ceter admiistrator questios the ID a test taker presets, that idividual will be required to preset additioal proof of idetity. If positive cofirmatio caot be made, the test taker may be refused admissio to the test ceter ad forfeit the test fee. Admittace to the test ceter does ot imply that a test taker s form of idetificatio is valid or that the test taker s scores will be reported. Test ceter persoel will check each test taker s idetificatio before assigig seats at the test ceter. The admiistrator will also check the sigature to verify that the test taker is the perso i the photo idetificatio. Acceptable Primary Idetificatio Documets Passport with photograph ad sigature Driver s licese with photograph ad sigature State idetificatio with photograph ad sigature Natioal idetificatio with photograph ad sigature Military idetificatio with photograph ad sigature Acceptable Secodary Idetificatio Documets If a test taker s primary idetificatio is missig either a photograph or sigature, oe of the followig secodary IDs ca be used to meet the photograph or sigature requiremet. Oe of the followig secodary IDs must be preseted i additio to your primary ID. Secodary IDs that ca be used to meet the photograph or sigature requiremets are: A govermet-issued idetificatio documet that has ot expired, icludig, but ot limited to, passport, driver s licese, state idetificatio, atioal idetificatio, or military idetificatio. (There are some exceptios: see Uacceptable Idetificatio Documets below.) Studet ID Uacceptable Idetificatio Documets Ay expired ID Draft classificatio card Credit card of ay kid Social Security card Learer s permit or ay temporary idetificatio documet Iteratioal driver s licese Iteratioal studet ID Notary-prepared letter or documet Employee idetificatio card Test takers who caot meet the specified ID requiremets or have questios about ID ca cotact their local ETS Preferred Vedor before registerig for the test. TFI User Guide Admiistratio of the TFI Test

9 Admiistratio of the TFI Test (cotiued) Part 2: If Testig WITHIN Your Coutry of Citizeship Test takers withi their coutry of citizeship eed oly oe form of primary ID if the primary ID documet cotais a photograph ad sigature. Please see the list of acceptable primary ID documets (see Part 1). However, if the test admiistrator has ay cocers about the primary ID documet, the test taker will be required to preset a secodary ID from the list (see Part 1). If the primary ID does ot cotai the test taker s sigature, that idividual must either sig the documet or preset a additioal ID from the list of secodary idetificatio documets. The secodary ID caot be expired ad must cotai a recet, recogizable photograph ad the test taker s sigature. Part 3: If Testig OUTSIDE Your Coutry of Citizeship Idividuals testig outside their coutry of citizeship MUST PRESENT THEIR PASSPORT as the primary idetificatio documet (citizes of Europea ad Schege Zoe coutries, see special requiremets below). If a test taker does ot meet this requiremet, test scores may ot be reported. If a test taker s passport is ot writte i Eglish laguage letters, that idividual must also preset a additioal ID from the list of secodary idetificatio documets (see Part 1) that is writte i Eglish ad cotais a recet, recogizable photo. If a test taker s passport does ot cotai that idividual s sigature, the test taker must either sig the passport or preset a additioal ID from the list of secodary idetificatio documets (see Part 1). Disabilities The TFI Program ad its local ETS Preferred Vedors, i respose to requests from idividuals with disabilities, will make special arragemets with test ceter supervisors, where local coditios permit, to admiister the TFI test with accommodatios. Amog the accommodatios that ca be provided are exteded testig time, breaks, a test reader, a sig-laguage iterpreter, other aids customarily used by the test taker, large prit, ad o-audio (without oral stimulus) versios of the test. All requests for accommodatios must be approved i accordace with TFI policies ad procedures. These procedures are located o the TFI web site at Testig Irregularities Testig irregularities refers to irregularities i coectio with the admiistratio of a test, such as equipmet failure, improper access to test cotet by idividuals or groups of test takers, ad other disruptios of test admiistratios (atural disasters ad other emergecies). Whe testig irregularities occur, ETS ad its local ETS Preferred Vedors give affected test takers the opportuity to take the test agai as soo as possible without charge. Europea Uio/Schege Zoe Coutries Idividuals takig the test withi a Europea Uio or Schege Zoe coutry outside their ow coutry may use a valid atioal or Europea idetity card. The preseted documet must cotai a recet, recogizable photograph, date of birth, ad sigature of the test taker. If a test taker s form of idetificatio is ot i Frech-laguage letters ad the test admiistrator caot read the laguage i which it is writte, that idividual may ot be allowed to take the test. If the official ID does ot cotai the test taker s sigature, a additioal documet must be preseted from the list of secodary idetificatio documets (see Part 1) that does cotai that idividual s sigature. Admiistratio of the TFI Test

10 TFI Test Results Scorig Procedures & Reports Scaig Each test taker uses a pecil to mark aswers to the TFI test questios o a scaable aswer sheet. Iformatio o the test taker s Frech-learig history ad use of Frech is also collected at the time of the test sessio. The aswers ad test taker iformatio are the read by a optical scaer ad recorded by the I-OPS system (Itegrated Operatios, Processig, ad Scorig system). The I-OPS system is a software package desiged to support ETS Preferred Vedor offices i scaig ad scorig TFI aswer sheets, as well as trackig the performace of idividual test takers, groups of test takers, cliets, ad coutries. Reportig After the tests have bee scored, the results are reported to the test taker s employer or school i the form of a Score Roster. The Score Roster is iteded for iteral use oly ad caot be used by idividual test takers as a idicatio of their official score. Cliets may choose to supply their test takers with a idividual Score Report or a Certificate of Achievemet. Additioal statistical reports, such as the results for all of a orgaizatio s test takers for a give time period, ca be produced by the ETS Preferred Vedor at the cliet s request. Score Roster Cliets receive a listig of all their test takers results i the form of a Score Roster. Each Score Roster icludes: Idividual scores (Listeig Comprehesio, Readig Comprehesio, ad Total scores) Scores from the most recet testig sessio (icludig average score, frequecy distributio, ad rage of scores) Scores obtaied i all testig sessios withi the same istitutio Scores withi the idustry with which the cliet is affiliated Scores withi the coutry with which the cliet is affiliated Score Report The scores a test taker receives are determied by the umber of questios aswered correctly. The umber of correct resposes o each sectio, Listeig ad Readig, is coverted to a umber o a scale of 5 to 495. Addig the Listeig Comprehesio ad Readig Comprehesio scores together gives a Total test score o a scale ragig from 10 to 990. The statistical procedure used to covert scores to a commo scale for each sectio esures that TFI sectio test scores ca be compared across differet forms of the test. There is o pealty for guessig or for wrog aswers. If a test taker takes the test through a employer or sposorig orgaizatio, the score is provided to that orgaizatio. It is the resposibility of the employer or orgaizatio to provide the test taker with their score. If a test taker takes the test idepedetly, they will receive their score report directly from the local ETS Preferred Vedor. Certificate of Achievemet The TFI Certificate of Achievemet is a ackowledgemet of a test taker s Frech proficiecy. The TFI Certificate of Achievemet is ot available through some Istitutioal Testig Program services. Cotact the local ETS Preferred Vedor for availability. The Certificate of Achievemet features: Test taker s ame Test taker s Listeig Comprehesio score, Readig Comprehesio score, ad Total test score Test date ad locatio Admiisterig orgaizatio Watermark o back Format suitable for framig Release of Test Results With some exceptios, depedig o local coditios, the TFI Score Report is set to test takers withi 5 busiess days of the test admiistratio. Passig the TFI Test The TFI test is ot the kid of test that oe passes or fails. Not every job or task requires the same level of Frech laguage proficiecy. The TFI test measures differet levels of Frech ability or proficiecy. It helps learers set goals ad measure their progress as their Frech improves ad eables people to demostrate what they curretly ca accomplish i Frech. The sigle, cotiuous scale also makes it possible for learers to set attaiable goals ad to measure their progress as their Frech improves. Some compaies use the TFI test to set their ow score stadards, based o the levels of Frech ecessary to carry out particular resposibilities. Other compaies offer Frech laguage traiig to help their employees reach target TFI test scores. TFI User Guide TFI Test Results

11 TFI Test Results (cotiued) Iterpretig Scores TFI test scores are determied by the umber of questios aswered correctly. There is o pealty for guessig or for wrog aswers. The umber of correct resposes o each sectio, Listeig ad Readig, is coverted to a umber o a scale of 5 to 495. The statistical procedure used to covert scores to a commo scale for each sectio is desiged to esure that TFI Listeig Comprehesio ad Readig Comprehesio scores obtaied o differet admiistratio dates mea the same thig i terms of the level of Frech proficiecy idicated. A test taker who took several versios of the test withi a short period of time would obtai a umber of scores that ceter aroud a average value kow as the true score. Two-thirds of the time, the Listeig Comprehesio score would be withi 22 poits of the true score o the Listeig Comprehesio sectio, ad the Readig Comprehesio score would be withi 22 poits of the true score o the Readig Comprehesio sectio. Repeat Test Takers Test takers who take aother versio of the TFI test may obtai slightly differet scores from those they received the first time. A questio such as the followig may arise: How much of a differece must there be betwee two Listeig Comprehesio scores or betwee two Readig Comprehesio scores before I ca say that there is a real differece i my level of proficiecy? This questio ivolves two idepedet tests give at two differet times. The error of measuremet associated with the score obtaied from oe admiistratio is called the Stadard Error of Measuremet (SEM). The errors of measuremet associated with two admiistratios are called the Stadard Error of Differece (SEdiff ). The SEdiff for each of the TFI Listeig Comprehesio ad Readig Comprehesio sectios is about 32 scaled score poits. Aother questio that may arise is this: If a perso bega traiig with a Listeig Comprehesio score of 300 ad, followig traiig, received a score of 340 o a differet test form, has that test taker really improved i Listeig Comprehesio or is this icrease just a statistical fluke? To determie whether this is a true icrease i the TFI score, the test taker would costruct a bad of ± 1 SEdiff, or ± 32 poits, aroud the obtaied scores. I the example here, the test taker has truly improved because the post-traiig score falls outside the SEdiff (i.e., ). Usig this bad, it ca be said with 68 percet cofidece that the test taker s proficiecy level has truly icreased i the time betwee the two tests. Rescore Requests Test takers who feel their scores do ot accurately reflect their Frech-speakig abilities should cotact their ETS Preferred Vedor withi six moths of the test date. The ETS Preferred Vedor will rescore the aswer sheet ad give a secod score report. If a discrepacy is foud betwee the first score report ad the secod oe, the ETS Preferred Vedor will pay for rescorig the aswer sheet. However, if a discrepacy is ot foud, the test taker may be charged a small fee for rescorig costs. Test Score Data Retetio To provide test takers ad employers with a historical summary of test scores, all scores will be kept o file ad reported for two years from the test admiistratio date. Score Cacellatio The local ETS Preferred Vedor reserves the right to take all actio icludig, but ot limited to, barrig a test taker from future testig ad/or cacelig a test taker s scores for failure to comply with test admiistratio regulatios or the test admiistrator/supervisor s directios. If a test taker s scores are caceled, they will ot be reported, ad the test fees will ot be refuded. TFI Test Results

12 Use of TFI Test Scores Test Fairess The ETS TFI Program ad its authorized local ETS Preferred Vedors have take steps to esure, to the extet possible, that tests ad test scores are fair for all test takers, regardless of geder, age, atioality, ad test taker idustry backgroud. All of our products ad services icludig idividual test questios, assessmets, istructioal materials, ad publicatios are evaluated durig developmet to esure that they: are ot offesive or cotroversial do ot reiforce stereotypical views of ay group are free of racial, ethic, geder, socioecoomic, ad other forms of bias are free of cotet believed to be iappropriate or derogatory toward ay group All of our tests ad other products udergo rigorous, formal reviews to esure adherece to our fairess guidelies, which are set forth i three publicatios that ca be foud o the ETS web site, ETS Stadards for Quality ad Fairess Every test ETS produces must meet the exactig criteria of the ETS Stadards for Quality ad Fairess. These stadards reflect the ETS commitmet to producig fair, valid, ad reliable tests that ca stad up to the most itese scrutiy, either i the courtroom or i the court of public opiio. The ETS Office of Professioal Stadards Compliace audits each ETS testig program to esure its adherece to the ETS Stadards for Quality ad Fairess. ETS Fairess Review Guidelies The ETS Fairess Review Guidelies idetify aspects of test questios that might hider people i various groups from performig at optimal levels. Fairess reviews are coducted by specially traied reviewers. ETS Iteratioal Priciples for Fairess Review of Assessmets The Iteratioal Priciples for Fairess Review of Assessmets are desiged to esure that ETS tests ad related products are fair ad appropriate for the culture ad coutry i which they are used. Every member of the ETS staff resposible for writig ad reviewig test questios udergoes extesive traiig i the ETS fairess review process. This commitmet to fairess helps distiguish ETS from other assessmet compaies. Policies ad Guidelies for the Use of. TFI Scores Itroductio These guidelies are desiged to provide iformatio about the appropriate use of TFI test scores for corporatios or schools that use the scores i makig hirig, evaluatio, ad career-promotio decisios, as well as school-related decisios. They are also iteded to protect test takers from ufair decisios that may result from the iappropriate use of scores. Adherece to the guidelies is importat. The TFI test is desiged to assess Frech-laguage proficiecy relevat to today s iteratioal market. Because the test is a measure with kow statistical properties, the scores from these tests, whe used properly, ca improve the hirig, evaluatio, ad career-promotio decisio processes of local ad multiatioal corporatios, ad of other orgaizatios where Frech commuicatio skills are critical job requiremets. As more ad more studets atted colleges to acquire job skills i the global marketplace, more schools are usig TFI scores to evaluate studet proficiecy i Frech. The TFI Program ad its authorized local ETS Preferred Vedors have a particular obligatio to iform users of the appropriate uses of TFI scores ad to idetify ad try to rectify istaces of misuse. To this ed, the followig policies ad guidelies are available to all TFI test takers, istitutios, ad orgaizatios that are recipiets of TFI scores. Policies I recogitio of their obligatio to esure the appropriate use of TFI scores, the TFI Program ad its authorized local ETS Preferred Vedors developed policies desiged to make score reports available oly to approved recipiets, to ecourage these orgaizatioal score users to become kowledgeable about the validity of the tests, to protect the cofidetiality of test takers scores, ad to follow up o cases of possible misuse of scores. The policies are discussed below. Cofidetiality. TFI scores, whether for a idividual or aggregated for a istitutio, are cofidetial ad ca be released oly by authorizatio of the idividual or istitutio or by compulsio of legal process. We recogize the test taker s right to privacy with regard to iformatio that is stored i data or research files held by Educatioal Testig Service ad its local ETS Preferred Vedors, ad our resposibility to protect test takers from uauthorized disclosure of the iformatio. TFI User Guide Use of TFI Test Scores

13 Use of TFI Test Scores (cotiued) Ecouragemet of appropriate use ad ivestigatio of reported misuse. All orgaizatioal users of TFI scores have a obligatio to use the scores i accordace with the guidelies below; i.e., usig multiple criteria i makig decisios, acceptig oly official TFI scores, etc. Orgaizatios have a resposibility to esure that all idividuals usig TFI scores are aware of these guidelies ad to moitor the use of the scores, correctig istaces of misuse whe they are idetified. The TFI Program ad its authorized local ETS Preferred Vedors are available to assist istitutios i resolvig score-misuse issues. Guidelies Use Multiple Criteria. Regardless of the decisio to be made, multiple sources of iformatio should be used to esure fairess ad to balace the limitatios of ay sigle measure of kowledge, skills, or abilities. These sources may iclude graduate or udergraduate grade poit average, years of experiece i the target positio, ad recommedatios from past supervisors ad colleagues. Whe used i cojuctio with other criteria, TFI scores ca be a powerful tool i makig hirig, evaluatio, promotio, or school-related decisios. Accept Oly Official TFI Score Reports. The oly official reports of TFI scores are those issued by authorized local ETS Preferred Vedors or by ETS. If a orgaizatio admiisters a TFI test iterally, with ETS kowledge ad approval, it ca obtai ad keep score reports of that test. Scores obtaied from other sources should ot be accepted. If there is a questio about the autheticity of a score report, the questio should be referred to ETS authorized local ETS Preferred Vedors, who will the verify the accuracy of the scores ad determie whether a official report was issued. Normally Appropriate Use of TFI Scores The suitability of a TFI test for a particular use should be explicitly examied before usig test scores for that purpose. The followig list of appropriate uses of TFI scores is based o the policies ad guidelies previously outlied. The list is meat to be illustrative, ot exhaustive, i ature. There may be other appropriate uses of TFI test scores, but ay uses other tha those listed below should be discussed i advace with TFI Program staff ad authorized local ETS Preferred Vedors to determie their appropriateess. If a use other tha those appropriate uses listed below is cotemplated, it will be importat for the user to validate the use of scores for that purpose. The TFI Program staff ad its authorized local ETS Preferred Vedors will provide advice o the desig of such validity studies. Appropriate Uses Provided all applicable guidelies are followed, TFI scores are suitable for the uses described below. Hirig of applicats for a ope positio withi a corporatio or orgaizatio where workplace/everyday Frech is a required job skill Placemet of applicats or test takers withi a corporatio or orgaizatio where workplace/everyday Frech is a required job skill Promotio of test takers withi a corporatio or orgaizatio where workplace/everyday Frech is a required job skill Measuremet of workplace/everyday Frech proficiecy levels of studets i secodary schools ad uiversities Measuremet of idividuals progress i workplace/ everyday Frech proficiecy levels over time 10 Use of TFI Test Scores

14 Statistical Characteristics of the TFI Test Populatio Defied The TFI test is desiged to measure Frech laguage proficiecy of adult oative Frech speakers. The major coutries i which the TFI test is admiistered are Caada, the Uited States, Frace, Germay, Taiwa, ad Jorda. Itercorrelatios Amog Scores The average correlatio betwee the Listeig ad Readig Comprehesio sectios of the TFI test is approximately This value idicates that there is a strog positive relatioship betwee a test taker s performace o the Listeig Comprehesio sectio ad the test taker s performace o the Readig Comprehesio sectio of the TFI. Reliability Reliability is defied as the proportio of observed score variace that is due to true score variace. It is a idicator of the extet to which test scores will be cosistet across differet coditios of admiistratio ad/or admiistratio of alterate forms of a test. The type of reliability used i the TFI test is reported as a iteral cosistecy measure usig the KR-20 reliability idex. The KR-20 reliability idex assesses the extet to which all items measure the same costruct. The more homogeeous the test items, the more cosistetly the test takers will perform. The reliability of the TFI Listeig ad Readig Comprehesio sectio scores across all forms of our ormig samples has bee approximately Stadard Error of Measuremet Errors of measuremet occur whe a test taker s performace differs from oe occasio or test form to aother for reasos that may or may ot be related to the purpose of the test. A perso may try harder, be more (or less) tired or axious compared to some other occasio, have greater familiarity with the cotet of questios o oe test form tha o aother test form, or simply guess more questios correctly o oe occasio tha o aother. These reasos for icosistecy are geerally referred to as errors of measuremet. The Stadard Error of Measuremet (SEM) is a estimate of average differece betwee true scores ad obtaied test scores, ad is about 22 scaled score poits for each of the TFI Listeig ad Readig Comprehesio sectios. A test taker s true score could be estimated by ± 22 scaled score poits aroud the test score obtaied from oe admiistratio. For example, if a scaled score of 300 is obtaied o the TFI Listeig Comprehesio sectio, 68 percet of the time the true score will fluctuate betwee approximately 278 ad 322. Research Validity Studies I order to better establish the meaig of scores from the TFI as a measure of Frech laguage proficiecy, the TFI test was admiistered i 2007 to some 2,500 test takers i six coutries, alog with a self-assessmet ivetory to gather test takers perceptios of their ability to perform a variety of everyday laguage tasks i Frech. TFI scores related moderately to test taker self-reports (ca-do statemets) for both readig ad listeig tasks. The correlatios betwee TFI Listeig Comprehesio scores ad listeig ca-do reports were moderately high (.56 to.60). The correspodig correlatios betwee TFI Readig Comprehesio scores ad readig ca-do reports were somewhat lower (.43 to.53), but still statistically ad practically sigificat. The trustworthiess of the self-reports as a validity criterio was supported by (a) cosistet reports from idepedet samples of test takers ad (b) expected correspodece with laguage tasks represetig the various levels of the Commo Europea Framework (CEF) of Referece for Laguages. TFI User Guide Statistical Characteristics of the TFI Test 11

15 Publicatios TFI ETS Preferred Vedors ca provide the followig materials: Examiee Hadbook A complete descriptio of the test ad its uses iteded for test takers. Sample Test A sample test booklet cotaiig 35 questios, accompaied by a 10-miute audio recordig of the Listeig Comprehesio items. Test Admiistratio Procedures The Test Admiistratio Procedures outlie security cosideratios, test taker seatig assigmets, irregularity reportig, ad other importat admiistratio istructios eeded to admiister the TFI test. It is iteded for those who will be admiisterig the test o site. TFI Supplemet This maual provides specific iformatio about the resposibilities of the test admiistrator, icludig procedures that admiistrators should follow before, durig, ad after a test admiistratio, ad suggestios to help the admiistrator carry out these resposibilities smoothly ad effectively. This maual should be supplied alog with the Test Admiistratio Procedures. TFI Ca-Do Guide: Relatig Scores o the Test de fraçais iteratioal to Laguage Proficiecy i Frech Presets a series of tables describig the activities that test takers i certai score bads are able to do, are able to do with difficulty, ad are ot able to do. Cotactig the TFI Program For more iformatio about the TFI test, please visit us o the web at Test takers ca provide commets durig the testig admiistratio by askig the test supervisor for the Cadidate Commet Form. After takig the TFI test, test takers ca visit to complete the Cadidate Satisfactio Survey. For additioal questios or commets regardig the TFI test, please cotact your local ETS Preferred Vedor; or write to TFI Program, ETS, Rosedale Road, Priceto, New Jersey USA; or us at TOEIC@ets.org. 12 Publicatios

16 ETS provides a comprehesive suite of Eglish Laguage Learig products ad services that ecourage learig, assess progress ad measure proficiecy. Backed by years of research, our programs support teachers ad decisio makers ad help idividuals achieve academic, busiess ad persoal success. To lear more, visit For more iformatio about the Test de fraçais iteratioal, TM cotact: TFI TM Testig Program Educatioal Testig Service Rosedale Road Priceto, NJ Phoe: Fax: TOEIC@ets.org ?18E.5 Prited i U.S.A. Copyright 2007 by Educatioal Testig Service. All rights reserved. ETS, the ETS logo, TOEIC ad Listeig. Learig. Leadig. are registered trademarks of Educatioal Testig Service (ETS) i the Uited States of America ad other coutries throughout the world. TEST DE FRANÇAIS INTERNATIONAL ad TFI are trademarks of ETS

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