Quality Service Value Annual Report. Chester Water Authority
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1 Chester Water Authority Quality Service Value 2013 Annual Report Achieving the highest standards of excellence today, preparing for sustainable performance in the future.
2 Our Board of Directors Thomas V. Chiomento, III; Cynthia F. Leitzell, Wendell N. Butler, Jr., Treasurer; Paul Andriole, Leonard J. Rivera; Livia Smith; Joseph F. McGinn, Secretary; William S. Riley Elgin Nowoswiat, CPA, Agnes Woebkenberg, Brian P. MacEwen, P.E., Director of Patricia P. Stabler, P.E., Russell C. Williams, P.E., David J. Krupiak, Thomas A. Zetusky, Thomas Moore, Sandra L. Hunt, Page 2 / CWA 2013 Annual Report
3 Report to Bondholders Chester Water Authority CWA 2013 Annual Report / page 3
4 Octoraro Treatment Plant Page 4 / CWA 2013 Annual Report
5 Chester Water Authority is Put Into Service water to the CWA 2013 Annual Report / page 5
6 Improving Front-end Treatment: valve Page 6/ CWA 2013 Annual Report
7 CWA Earns Excellence in Water Treatment Award Chester Water Authority Plant Replaces On-site Wastewater Treatment System CWA Tenacious Team in the News Water CWA 2013 Annual Report / page 7
8 Engineering Department Lower Chichester Township and Marcus Hook Borough Page 8/ CWA 2013 Annual Report
9 Chester Water Authority replacement: Service Lives at Village Green, Bethel, and Oxford CWA 2013 Annual Report / page 9
10 Chester Water Authority The Key Infrastructure Components Page 10/ CWA 2013 Annual Report
11 CWA 2013 Annual Report / page 11
12 Chester Water Authority Chester Water Authority for Greater Reliability Water Storage Tanks GPS to Improve Safety and Security of service for three years In-house Leak Survey Improves Timing and Reduces Cost Page 12/ CWA 2013 Annual Report
13 and maintenance of our safety and security of our people, Report in PA DEP s Sanitary Survey CWA 2013 Annual Report / page 13
14 Chester Water Authority Page 14/ CWA 2013 Annual Report CWA Supports Route 1 Economic Development Enhancing CWA Brand Awareness
15 Savings and Improved Coverage Save Consultant Fees CWA 2013 Annual Report / page 15
16 Chester Water Authority Page 16/ CWA 2013 Annual Report CWA 2013 Annual Report / page 17
17 Human Resources on Employee Engagement and and Customer Service Skills CWA 2013 Annual Report / page 17
18 to Increase Revenue water or water loss Page 18/ CWA 2013 Annual Report TRUST T R U S T TRUST Contractor Hired to Increase Timeliness of Water
19 Chester Water Authority Internal Audit Board of Directors Establishes Internal Audit Department controls CWA 2013 Annual Report / page 19
20 Chester Water Authority Improvement Plan New CWA Board of Directors Contribute to Achievement of Mission CWA Experience Plus New Page 20/ CWA 2013 Annual Report
21 R.C. Williams Receives AWWA Fuller Award for Pennsylvania MGD Total Customers: 42, miles $41,478, Average Annual Bill: $ $34,671, Bonds Payable Long Term: $43,320,00.00 Total Net Assets: $266,621, CWA 2013 Annual Report / page 21
22 Chester Water Authority Condensed Statements of Net TOTAL ASSETS December 31, 2013 December 31, 2012 TOTAL LIABILITIES NET POSITION TOTAL NET POSITION CWA Mission Financial Highlights Page 22/ CWA 2013 Annual Report
23 Condensed Statements of Revenues, Expenses, and Changes in Interest income Other Selected CHANGE Amount % Water customers at year-end: Commercial Industrial 39,887 2, ,942 2, (55) -- (2) Total Customers 42,732 42,774 (42) $ $ $ (22.09) Industrial 3, , , , , , (61.70) (22.60) , ,517.4 (29.60) ,000 gallons consumed $ 4.89 $ 4.94 $ (0.05) ,000 gallons consumed $ 4.08 $ 4.00 $ CWA 2013 Annual Report / page 23
24 Chester Water Authority Overview of Annual Financial Report. Page 24/ CWA 2013 Annual Report
25 Average Daily Pumpage st Storage Facilities Million Gallons Village Green Tanks Oxford Summit Tanks 9.00 Harrison Hill Tank 4.00 Brinton Lake Tank 2.50 Norway Tank 1.00 Jennersville Tank 0.45 Newark Road Tank 0.25 Broadmeadows Tank 0.30 Bethel Tank 0.30 TOTAL The Service Area Employees CWA 2013 Annual Report / page 25
26 Chester Water Authority Water Rate Covenant Page 26/ CWA 2013 Annual Report Commercial Industrial Capacity, Flat Fees, and Late Fees Total 2013 $ 16,513,467 6,917,592 6,742,458 3,553,966 6,746,047 1,005,329 $ 41,478, $ 17,418,102 6,678,994 6,295,706 3,495,047 6,820,634 1,374,933 $ 42,083,416 Change $ (904,635) 238, ,752 58,919 (74,587) (369,604) $ (604,557) Top Ten Customers: % % Annual Budget:
27 Expenses: CWA 2013 Annual Report / page 27
28 Chester Water Authority P.O. Box 467 Chester, PA Quality. Service. Value Annual Report
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