Critical Aggression Prevention System (CAPS)

Transcription

1 For Copyright and Trademark information refer to the back page How Can We Reliably Prevent Violence? Get The Real Truth!" Critical Aggression Prevention System (CAPS) Foresee and Prevent Threats Universal Tenent: Hard Truth: There is no reaction faster than an action John D. Byrnes, Founder and CEO, Center for Aggression Management Phone: $ JohnByrnes@AggressionManagement.com Web Site: $ LinkedIn: John D. Byrnes Copywrite Center for Aggression Management

2 Which of These Men Pose the Greatest Threat? Slide 1 The Problem Root Causes Issues Religious Fervor Political Extremism Mental Illness Criminal Intent Workplace Issues Domestic Concerns Traumatic Experiences Emerging Aggression or Path to Violence Violence Bullying Verbal Abuse Discrimination Militancy Terrorism in: Workplaces Campuses Schools Domestic Settings Religious Places Slide 2 Measuring Emerging Aggression Putting Emerging Aggression into Context Human Indicators and skills for humans Assertiveness behavior versus aggressiveness behavior Traditional Approaches are Ineffective Anger Management Cost of Aggression Security/Risk Management Human Friction : Human Resources Managers, Employees, Customer and Visitor Friction TRUST: Teamwork, Loyalty, Leadership Slide 3 1

3 Are Conventional Approaches Meeting Expectations? Threat Assessment Team Challenges Too Many Approaches and languages Departmental silos and GAPS Subjective references Stereotyping, Ambiguity and Misdiagnosis Vague reports, all demanding full investigation Quickly overwhelming team members Resulting in inappropriate action, and exposure to liability Slide 4 Are Conventional Approaches Meeting Expectations? Typically Reactive Crisis Management Threat Assessment Conflict Resolution Not Reliably Predictive Mental Illness Assessment Profiling Emergency Responders Slide 5 Are Conventional Approaches Meeting Expectations? Mental Illness Assessment Report to the President on Issues Raised by the Virginia Tech Tragedy, June 13, 2007 Most people who are violent do not have a mental illness, and Assessment of Seung-Hui Cho: Jared Lee Loughner Lessons Learned from Virginia Tech most people who have mental illness are not violent. Depressed and anxious, but not at risk of hurting himself or others Two-tenths of one percent of Schizophrenics have committed murdered Slide 6 2

4 Are Conventional Approaches Meeting Expectations? Profiling, does it work? U.S. Secret Service & U.S. Dept. of Education & National Institute of Justice Safe School Initiative Study There is no accurate or useful profile of the school shooter or for assessing the risk that a particular student may pose (Emphasis added.) Slide 7 Finding a Solution Through Emerging Aggression U.S. Secret Service & U.S. Dept. of Education & National Institute of Justice Safe School Initiative Study An inquiry should focus instead on the student s behaviors and communication to determine if the student appears to be planning or preparing for an attack. The ultimate question to answer. is whether a student is on a path to a violent attack , FBI s Behavioral Analysis Unit s Behavioral Threat Assessment Center s Chief, Andre Simmons, states their ability to prevent violence is predicated on identifying a person who is on a pathway to violence. Slide 8 An Effective Solution Critical Aggression Prevention System Aggression First Observers Certified Aggression Managers Emerging Aggression Meter of Emerging Aggression Software Service Slide 9 3

5 Critical Aggression Prevention System (CAPS) Implemented in Your Workplace Engagement Supplemental Resources Longitudinal Tracking Course of Action Determined Aggression First Observers Core Team Certified Aggression Managers SAMS Meter of Emerging Aggression: Recording, Tracking, Controlling Outcomes and Path to Legal Defensibility SAMS-MEA Software System Slide PROBLEM: Orlando Massacre Stopping Omar Mateen s Path to Violence A. FBI and Law Enforcement can speak with anyone B. To stop, detain and frisk/search: 1) Reasonable Suspicion: articulable justification for stop and frisk 2) Probable Cause: make an arrest or search without a warrant, or seize property C. If there is no evidence that he will become a criminal the investigation ends D. He is either a criminal (imminently a criminal) or he is not 2. SOLUTION: A. A clear path to violence (Emerging Aggression) B. Is this person escalating from Stage 4 to Stage 6 to Stage 9? Slide 11 Primal & Cognitive Aggression Continua Primal Aggression Continuum Instinctual fight or flight response Fueled by adrenaline Aggressors who lose control and attack Cognitive Aggression Continuum Conscious or non-conscious response Fueled by intent (Hostile/Malicious Intent) Victimizer, Predator (Criminal) or Terrorist Zacarias Moussaoui Slide 12 4

6 Copyright:CenterforAggressionManagement, Inc. Primal & Cognitive Aggression Continua Which is more lethal? Conjoined Cognitive Aggression Primal Aggression Conflict, Bullying Discrimination begins TRIGGER PHASE TRIGGER PHASE Slide 13 Primal & Cognitive Aggression Continua Which is more lethal? Tactical Spiraling out of control Murder/Suicide/Terrorist The Murderer/Combatant The Accomplice Slide 14 Cognitive Aggression Continuum 1. On February 12 th, 2010 Dr. Amy Bishop shot and killed three and severely wounded three others during a faculty meeting. 2. She taught her regularly scheduled biology class and then attended a faculty meeting. Another professor reports she sat quietly listening for 40 minutes before opening fire. 3. Upon hearing about a shooting on campus, Dr. Bishop s class speculated that she was the shooter! Slide 15 5

7 S.A.M.S. Mobile App Security Aggression Management System 1. Identification of a person s level of aggression A. Threat Risk Levels: High, Moderate, Low 2. Best practices for engagement: A. Communication 1) Observe and Report (Aggression First Observers) 2) Observe and Engage (Certified Aggression Managers) B. Analysis C.Recording, Tracking and Notifying (individuals or groups) 1) Recording with Audio, Photos, Video 3. Recommended procedures and behavioral response whether: A. Faced with an emergency scenario, or B. Lower stages of the Meter of Emerging Aggression Slide 16 S.A.M.S. Mobile App Security Aggression Management System Slide 17 S.A.M.S. Mobile App Security Aggression Management System 0 Slide 18 6

8 S.A.M.S. Mobile App Security Aggression Management System Slide 19 CAPS Meter History Longitudinal Tracking Slide 20 Set Reminders Don t Let Individuals Slip Through the Cracks Slide 21 7

9 Copyright:CenterforAggressionManagement, Inc. Putting it all together 4 Slide 22 Putting it all together Slide 23 Primal & Cognitive Aggression Continua But is body language and behavior always right? Cognitive Aggression Primal Aggression TRIGGER PHASE TRIGGER PHASE Slide 24 8

10 Copyright 2006: Center for Aggression Management Judicious Interview A Graphic Depiction Applying Scientific Cause and Effect Principles A s s a u l t L Already in the Crisis Phase 175 L4 165 Primal Aggression 155 Primal Aggression 145 L In the Escalation Phase 115 Primal Aggression L L1 65 Cognitive Aggression Primal Heart Rate Aggression ( BPM) Levels Passive Observation Approach (Trigger) Interview Slide 25 What is your Objective? Moment of Commitment: When an aggressor decides to pull their weapon and attack First Round is Discharged = 2 Seconds! First 5 Seconds = Dead, Dying and/or Wounded Meter of Emerging Aggression (MEA) FBI & USSS standard is identifying someone planning or preparing for attack Critical Aggression Prevention System s MEA FBI & USSS standard = Stage 7 = may be only moments before an attack MEA = Stages 1 though 7 MEA = Every venue has a Baseline Slide 26 What is your Solution? Only when you can measure it, can you manage it! What Are The Corresponding Skills Sets? Ourselves Others Slide 27 9

11 What is your Perspective Corresponding Skills Sets Mental Health Professional Help this person become whole again Management Executive Training Help this person become more productive Certified Aggression Manager: The Difference is Intent Safety: Help this aggressor diffuse Allow this aggressor the opportunity to regain their Quality of Judgment Convince the aggressor to respond in a constructive way Slide 28 Getting Involved! Why don t individuals get involved? They don t know what to look for Intuition alone They don t see it as in their best interest Meter of Emerging Aggression (MEA) Aggression Continuum: They connect bullying with violence They realize that they could become a victim They see that getting involved is in their best interest! The earlier you get involved, the easier it is to diffuse! Slide 29 Certified Aggression Managers Training The Arts of Engagement and Persuasion 1. The Unmagnificent Seven 2. Foundational Skills 3. Verbal Skills (Pacing the Aggressor) 4. Non-verbal Skills (Pacing the Aggressor) 5. Art of Safe Escape Slide 30 10

12 Certified Aggression Managers Training The Arts of Engagement and Persuasion The Art of Safe Escape Slide 31 The Art of Safe Escape Fight Flight Primal Instincts Slide 32 Conclusions The only thing necessary for the triumph of evil, is for good men to do nothing. Edmund Burke Slide 33 11

13 The Art of Safe Escape Edmond Burke: Paraphrased The only thing necessary for the triumph of evil, is when good men and women use outdated methods that cannot and will not reliably prevent the horrific Moments of Commitment! John D. Byrnes, Resident of Orlando, Florida Slide 34 Which of These Men Present the Greatest Threat? Slide 35 Questions and Answers While at the ASIS Conference: Cell Phone: Center for Aggression Management Author: Before Conflict, Preventing Aggressive Behavior Web site: LinkedIn: John D. Byrnes Veteran Owned Small Business Slide 36 12

14 All rights reserved. It is a Federal offense to reproduce or transmit any charts, graphs, artwork, photographs, hand techniques, concepts and descriptions, trade names, mark and symbols within this handout, in part or in whole, in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system, without written permission from Center for Aggression Management. Every attempt has been made to ensure the accuracy and the completeness of the material contained herein. No expressed or implied guarantees or warranties are made. Copyright 1993 Center for Aggression Management, Inc. Revision date: 11 August 2016 Sign up for the SAMS Mobile App For more information Center for Aggression Management Author: Before Conflict, Preventing Aggressive Behavior JohnByrnes@AggressionManagement.com Web site: LinkedIn: John D. Byrnes Veteran Owned Small Business