Enterprise Systems Manager

Transcription

1 Marshall University Marshall Digital Scholar IT Research Information Technology Enterprise Systems Manager Edward Aractingi Marshall University, Follow this and additional works at: Part of the Databases and Information Systems Commons, and the OS and Networks Commons Recommended Citation Aractingi, Edward. "Enterprise Systems Manager." Marshall University. Huntington, WV. Dec Address. This Presentation is brought to you for free and open access by the Information Technology at Marshall Digital Scholar. It has been accepted for inclusion in IT Research by an authorized administrator of Marshall Digital Scholar. For more information, please contact

2 Enterprise Systems Manager By Edward Aractingi ESM

3 Agenda Introduction Objectives Requirements Technologies Implementation The Future of the system ESM 2

4 Introduction ESM

5 The need of remote SysAdmin Run commands on remote systems. Troubleshoot networked computers. Monitoring events Centralized Logging and Auditing Patch & Change Management. ESM 4

6 History of remote management Consoles: Telnet rlogin rsh SSH Graphical: Terminal Services (Windows 2000) Remote Desktop (Windows XP-2003) Management Tools: Microsoft Systems Management Server Dell OpenMange IBM Director HP OpenView ESM 5

7 Limitation of current systems Need for client agent Manage proprietary products Steep learning curve Performance Issues ESM 6

8 Users Profile Customers: Medium/ large enterprises Users: Systems Administrators/ IT Managers Multiple Hardware Vendors Multiple Operating Systems ESM 7

9 Objectives Reduce system administration operating time Increase efficiency. Increase SysAdmins response time Increase end users satisfaction rate. Increase quality of service Store hardware and change history ESM 8

10 Major Features Environment Discovery Status Polling Inventory Collection Monitoring & Event Management Control and Management ESM 9

11 Functional Requirements ESM

12 Environment Discovery Scan the network Scan Active Directory Schedule discovery (date/time, interval) Save personalized settings Discovery runs as Windows Service. ESM 11

13 Status Polling Poll systems using ICMP ping Store history of availability Respond to events by sending alerts Status poll on interval ESM 12

14 Assets management Collect software inventory Collect hardware inventory Software inventory history Hardware inventory history Pre-defined views Reports ESM 13

15 Monitoring & Event Management Monitor Windows events. Catch SNMP traps (Passive Monitor) Define actions Notify Users ( & SMS alerts) Group users Reporting ESM 14

16 Management and control Shortcuts to remote desktop tool Computer management tool Shutdown / Restart / Logoff / Lock Troubleshoot networking Link to vendors management tools Run processes, Create shares, environmental variables, stop services. ESM 15

17 Non-functional Requirements Reliability Security Maintainability Binary Compatibility Portability Extensibility Usability Resource Utilization ESM 16

18 Design & Implementation ESM

19 Technologies DMTF WBEM CIM SNMP WMI (wbemtest demo) Classes Methods Properties ESM 18

20 WMIC ESM 19

21 System Architecture Sequence Diagram representing interaction between classes from different subsystems Interface Process WMI Provider CreateShare(Arguments) Create:=Create(Access, Description, MaximumAllowed, Name, Password, Path, Type) Win32_Share.Create Return(int) Top Package::System Administrator Display(Message) Return(Message String) ESM 20

22 Layers Interaction ESM 21

23 System Main Components Web Console Services GUI Windows Console Database Engine ESM 22

24 System Architecture IP Addresses Hosts Store New hosts Active Directory Discovery Network Scan Database Store Inventory History Hardware Inventory Collection Software Software Inventory Hardware Inventory Store Status History Physical Status Status Update Software Inventory Software Status ESM 23

25 System Distribution ESM 24

26 Major Functions ESM 25

27 ESM 26 Entity Relationship Diagram 1 tblservice ServiceID,FK1 HostName ServiceName DateAssigned tblos,fk1 SerialNumber DeviceID OStype OSVendor OSName OSVersion OSMinVersion OSSPVer OSSPMVer OSLastUpdate tblhwdprocessor Processor,FK1 SerialNumber ProcessorType ProcessorSpeed ProcessorFamily tblshares ShareID FK1 Hostname ShareName ShareDescription MaximiumConnect tblipaddr IPAddress,FK1 HostName Date tblsystems SerialNumber FK1 HostName NumberOfProcessor TotalMemory SystemManufacture SystemModel AssetStatus FK2 RackID FK3 TypeID tblgroup GroupID GroupName tblhwdmemory,fk1 SerialNumber Bank Date RAMSizeKB RAMType tblhost HostName HostID Service Note Discover Status FK1 GroupID tbltype TypeID TypeName tblrac,fk1 SerialNumber RacType DeviceID RacIpAddress RacVersion tblhwdmotherboard,fk1 SerialNumber DateInstalled InventoryID InstanceID InventoryTime HostName Description PrimaryBus SecondaryBus tblrack RackID RackNumber RackName RackMnfc RackRoom

28 ESM 27 ERD (Continued) User Module Discovery Monitoring tblview ViewID ViewName FK1 AuditID tblviewcolumn ColumnID FK1 ViewID ColumnName TableName Field tbldiscovery DiscoveryID DiscoveryName DiscoveryDescription DiscoveryActive tbldiscoveryschedule DiscoveryScheduleID DiscoveryScheduleName DiscoveryScheduleType DiscoveryScheduleIpRangeStart DiscoveryScheduleIpRangeEnd DiscoveryScheduleActiveDirectoryDN FK1 DiscoveryID tblmonactiontype MonActionTypeID MonActionTypeName MonActionTypeDesc MonActionTypeTime tblmonitoraction MonActionid MonActionName FK1 MonActionTypeID MonActionData tblmonitors MonitorID MonitorName MonitorOwner MonitorDateCreated tblmonschedule MonSchedID FK2 MonitorID FK1 MonitorActionID StartDate EndDate Intervals IntervalUnit tbluser,fk1 AuditID UserFName UserLName Group Audit AuditID UserID Date Action Hostname tbldiscoverylog DiscoveryLogID FK1 DiscoveryScheduleID HostName DiscoveryLogTS AddedToTbl

29 Design Issue: Security Impersonate the current user Save alternative credentials for later use Encrypt communication with RPC-DCOM ESM 28

30 Upgrade Connect through HTTP to the software website. Compare the release numbers Check for.net framework updates Install components Restart the system ESM 29

31 User Interface Intuitive XP style Saved Views Docked lists Documents Container Floatable controls Outlook like navigation. Context Menus and Shortcuts ESM 30

32 Installation Flowchart Start Installation Check for SQL Server on this server Is SQL server installed? No Install MSDE Yes Install MSDE? No Browse Active Directory for SQL servers Yes User selected SQL server? Yes Run SQL script to create tables No Install Server components? Install Server components No Install management console? Yes Install Management Console Finish ESM 31

33 Prototype Demo ESM

34 The Future of ESM Support for Linux (Client & Server) Support Virtualization OS deployment Blade Servers Manage networking devices API ESM 33

35 Questions ESM