20 June 2018 Our Ref: RFI 23569

Transcription

1 Information Governance 20 June 2018 Our Ref: RFI Dear Freedom of Information Act 2000 Information in Relation to Translator Costs I am writing to confirm that the South Eastern Health & Social Care Trust (the Trust) has now completed its search for information relating to the above which you requested on 21 May A response to each of the questions raised has been provided by the Human Resources and Corporate Affairs Directorate and is attached in Appendix A. If you are unhappy as to how this request has been handled, you have the right to seek a review within the Trust in the first instance. You should write to the Information Governance Department, Lough House, Ards Community Hospital (informationgovernance@setrust.hscni.net) within two months of the date of this response and your complaint will be considered and a response provided, within 20 working days of receipt. If, after receiving a response, you remain unhappy, you can refer your complaint to the Information Commissioner at The Information Commissioner s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. It is important to note that if you refer any matter to the Information Commissioner, you will need to show evidence of having gone through the Trust s internal review procedure to try to resolve the matter with the Trust in the first instance. If you have any queries about this letter, please do not hesitate to contact me. Please remember to quote the reference number above in any future communications. Yours sincerely Catherine Treanor Information Governance Assistant Tel: informationgovernance@setrust.hscni.net

2 RFI Appendix A Q1. How much money was spent on translators in the financial years 2017/18, 2016/17, and 2015/16? Can I have the numbers broken down by year please? A1. Please see Table 1 below with total cost spent by the Trust on the supply of Interpreting face-to-face by the NIHSCIS only, for the financial years 2015/2016, 2016/2017 and 2017/2018. Table 1 Financial Year Total cost 2015/ , / , / , Q2. How many times were translators required over the three years? Can I have the numbers broken down by year please? A2. Please see Table 2 below which shows the total number of requests broken down by financial year. Table 2 Financial Year Total number of requests 2015/ / / Q3. What languages were the translators needed for? How many times were translators needed for each language? A3. Please see Tables 3 5 below which show the different languages that translators were needed for and how many times for each language broken down by financial year.

3 Table 3 Financial Year 2015/ Polish Lithuanian Chinese - Cantonese Chinese - Mandarin Russian Slovak Latvian Bengali Romanian Hungarian Italian Bulgarian Portuguese Czech Spanish Chinese - Hakka Arabic Malayalam Somali Urdu French Hindi Punjabi < Farsi < Tetum < Turkish < Thai < Albanian < Pashto Central < German < Japanese < Kurdish <10

4 Table 4 Financial Year 2016/ Polish Lithuanian Arabic Romanian Chinese - Cantonese Slovak Chinese - Mandarin Latvian Russian Bengali Bulgarian Hungarian Chinese - Hakka Czech Somali Portuguese Thai Italian Spanish Turkish Urdu Tetum Farsi < French < Malayalam < Hindi < Tagalog < Albanian < German < Greek < Moldovian < Punjabi < Tigrignia <10

5 Table 5 Financial Year 2017/ Arabic Polish Lithuanian Romanian Chinese - Cantonese Chinese - Mandarin Slovak Latvian Bulgarian Russian Bengali Hungarian Spanish Somali Chinese - Hakka Portuguese Kurdish Czech Pashto Central Farsi Malayalam Turkish Tagalog Urdu Tetum French < Greek < Italian < Hindi < Albanian < Punjabi < Thai < Tigrignia < Korean < Vietnamese < Estonian < Malay < Slovenian < Tamil < Yoruba <10