Satisfaction with the quality of the sporting experience survey (SQSE 4) Results for Weightlifting: Trends July 2012

Size: px

Start display at page:

Download "Satisfaction with the quality of the sporting experience survey (SQSE 4) Results for Weightlifting: Trends July 2012"

Aubrey Carroll
5 years ago
Views:

1 Satisfaction with the quality of the sporting experience survey (SQSE 4) Results for Weightlifting: Trends July 2012 Creating sporting opportunities in every community

2 Overall satisfaction score, 2009 to 2012 % 100 Weightlifting All sports Across all sports satisfaction has increased from 80.0 in 2009 to 80.6 in Overall satisfaction in Weightlifting has fallen from 81.6 in 2009 to 80.2 in 2012 General participant satisfaction in Weightlifting has fallen from 81.6 in 2009 to 80.2 in 2012 Club member satisfaction in Weightlifting has increased from 82.0 in 2009 to 83.3 in Overall General Participants Club Members Base: Overall 606; General Participants 517; Club Members 68

Derived importance (low to high) The key drivers that have an impact on overall satisfaction, 2009-2012 3 The next chart maps the scores for each domain for stated and derived importance mapped

3 Derived importance (low to high) The key drivers that have an impact on overall satisfaction, The next chart maps the scores for each domain for stated and derived importance mapped against each other. This highlights which domains should be a strategic priority with each of the domains falling into one of four quadrants. The domains within the charts are coloured and numbered. Please refer to the key below when using the charts. Hidden Opportunities Those that are high on derived but low on stated importance are the hidden opportunities which could potentially have a large effect of overall satisfaction Those with low importance on both measures (stated and derived importance) can be seen as least important for driving action as they only have a small impact on overall satisfaction Lower Opportunities Stated importance (low to high) Key Drivers There is likely be overlap between stated and derived importance factors these are the ones which should be prioritised - as they will potentially have the greatest impact on overall satisfaction Those that are high on stated importance and low on derived importance are the hygiene factors those which must be maintained, but will not necessarily impact on overall satisfaction Minimum Requirements 1. Performance 2. Exertion & fitness 3. Release & diversion 4. Social aspects 5. People & staff 6. Ease of participation 7. Facilities 8. Coaching 9. Officials 10. Value for money

4 Derived importance (low to high) The key drivers that have an impact on overall satisfaction comparing 2012 to Hidden Opportunities Key Drivers This chart shows which domains have the greatest impact on overall satisfaction in your sport. The chart shows the change in impact between 2009 and The square point represents the position in Lower Opportunities Minimum Requirements The domains which have the greatest impact on overall satisfaction are shown in the top right quadrant of the chart. Stated importance (Low to high) 1. Performance 2. Exertion & fitness 3. Release & diversion 4. Social aspects 5. People & staff Base: Ease of participation 7. Facilities 8. Coaching 9. Officials 10. Value for money

5 Satisfaction and importance by domain, Scores shown are satisfaction and importance out of 10 for the domains at an overall level Satisfaction Importance Performance Exertion & fitness Release & diversion Social aspects People & staff Ease of participating Facilities & playing environment Coaching Officials Value for money Questions on importance not asked in 2010 Base: Overall 606

6 Greatest changes in satisfaction, Are changes in satisfaction reflecting your interventions? Ease of participating Satisfaction has fallen from 8.1 to 7.9, this is the domain with the biggest decrease in satisfaction. This domain has a low impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in Coaching Satisfaction has increased from 7.5 to 7.7. This domain has a low impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in Exertion & fitness Satisfaction has fallen from 8.5 to 8.4. This domain has a high impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in 2009.

7 Top three domains for increasing satisfaction The key domains and questions to focus on to increase overall satisfaction : 7 The buzz/sense of exhilaration I got from doing my sport Release and diversion The opportunities the sport gave me to relieve stress, unwind and get away from my everyday routine The opportunities I had to challenge myself through my sport The opportunities to get the levels of physical exertion from my sport that were right for me Exertion and fitness The sport's contribution to my overall health The opportunities to improve my fitness levels by participating in my sport The value for money of booking/venue/facility fees where I took part in my sport Value for money The value for money I got from the cost of my club membership The value for money from the clothing and equipment I purchased to take part in my sport

8 Domains having a greater impact on satisfaction than in previous years The three domains that now have a greater impact on overall satisfaction than in 2009* The knowledge and application of the rules demonstrated by qualified officials 8 Officials The availability of qualified officials when I competed in my sport The level of respect the officials received from participants when I competed in my sport The competence of the paid professional staff I came into contact with in my sport People and staff How welcoming the people were at the places in which I took part in my sport How welcome I was made to feel by the people who organise or run my sport The opportunities I had to learn, practice and develop skills in my sport Performance That I performed at a standard that I expected of myself The feeling that I was participating at the right standard for me *The impact of these domains on overall satisfaction is greater than in 2009, however, please note these may not be the domains with the greatest impact on overall satisfaction. Slide 7 highlights the three domains which have the greatest impact on overall satisfaction.

9 Drivers of satisfaction general participants Hidden Opportunities Key Drivers Greatest changes in satisfaction ( ) Ease of participating Satisfaction has fallen from 8.1 to 7.9, this is the domain with the biggest decrease in satisfaction. This domain has a low impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in Exertion & fitness Satisfaction has fallen from 8.5 to 8.4. This domain has a high impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in Release & diversion Satisfaction has fallen from 8.6 to 8.5. This domain has a high impact on overall satisfaction. The impact of the domain on overall satisfaction is lower than in Lower Opportunities Minimum Requirements The key domains which have the greatest impact on satisfaction among general participants The buzz/sense of exhilaration I got from doing my sport See slide 3 for chart key Release and diversion The opportunities the sport gave me to relieve stress, unwind and get away from my everyday routine The opportunities I had to challenge myself through my sport The opportunities to get the levels of physical exertion from my sport that were right for me Exertion and fitness The sport's contribution to my overall health The opportunities to improve my fitness levels by participating in my sport The value for money of booking/venue/facility fees where I took part in my sport Value for money The value for money I got from the cost of my club membership The value for money from the clothing and equipment I purchased to take part in my sport Base: 517 Engagement level data has only been included where there is sufficient sample

10 Previous and future intended participation 10 Overall satisfaction by previous participation and future intended participation in Weightlifting Overall Satisfaction Score Participation has: Decreased over LAST 12 months 28% 48% Stayed the same over LAST 12 months 37% 55% Increased over LAST 12 months 35% 72% Intend to participate: Less over NEXT 12 months 7% 46% Same over NEXT 12 months 51% 59% More over NEXT 12 months 42% 62% Base: 606

11 Weightlifting specific questions 11

12 Weightlifting- Disciplines 12 Q. Thinking about Weightlifting, please state which disciplines you participate in: Main Discipline % Weight training (Free weights) 76% 65 Weightlifting (Olympic)- Snatch/Clean&Jerk 20% 7 Powerlifting Paralympic - Bench press 19% 6 Other 25% 22 Base: Discipline overall (605), Main discipline (605)

13 Weightlifting- Membership 13 Q. Are you a member of a British Weightlifting affiliated Weightlifting club? Yes No Don't know All 1 Club Members 1 General Participants Talent Pool Base: Overall (606), General Participants (517), Club Members (68), Talent Pool (21)

14 Weightlifting Q. Taking everything into account, how satisfied overall are you with British Weight Lifting, the national governing body for the sport of weight lifting? 14 % Satisfied (8-10) % Neutral (5-7) % Dissatisfied (1-4) All Club Member Base: Overall (88); Club Members (67)

15 Weightlifting Q. Do you participate in any sports other than weightlifting? 15 General Participants Rugby Union 1% Rugby League 1% All Rowing Athletics *% 4% Rugby Union Rugby League 1% 1% Cycling Another sport No 15% 31% 47% Rowing *% Don't know 1% Athletics 4% Club Members Cycling Another sport 14% 31% Rugby Union Rugby League 1% 3% No 47% Rowing Athletics 3% 3% Don't know 1% Cycling Another sport 3% 32% No 51% Don't know 3% Base: Overall (606); General Participants (517); Club Members (68)

16 Weightlifting Q. If your local weightlifting club offered crossfit/cross training activities, how interested would you be in taking part? 16 % Interested (8-10) % Neither/nor (5-7) % Not interested (1-4) All General Particpants Club Member Base: Overall (281); General Participants (247); Club Members (31)

17 From the mouths of participants A selection of open response comments: Too much focus on results and not on having fun, which reflects modern society (Male participant, age 27) 17 think there needs to be more encouragement to women, and more women only areas in gyms. Currently is very 'testosterony' (Female participant, age 38) Quality of equipment is key I believe for weightlifting and ensuring simple things such as having lifting platforms and bumper plates available would encourage more people to try (Male club member, age 33) More competitions would be nice. Also the governing body needs to promote weightlifting more by going into schools, Colleges and Universities (Male club member, age 33) BWL newsletter, social media and dartfish TV has increased my contact with the sport (Female participant, age 46) It would be nice if there were more places where females could lift. There are gyms that have platforms, but don't have female bars (Female club member, age 26)

18 Do you need more? 18 A full set of detailed data (including verbatim responses) is available in Excel format via your Sport England Relationship Manager Full methodological information can be found on the research section of the Sport England website In total 606 people (aged 16 and over) from Weightlifting took part in the survey between February and May 2012; 517 general participants, 68 affiliated club members and 21 talent pool members. All satisfaction and importance scores exclude people who have said don t know for the specific question Creating sporting opportunities in every community

Satisfaction with the quality of the sporting experience survey (SQSE 4) Results for Boxing: Trends July 2012

Satisfaction with the quality of the sporting experience survey (SQSE 4) Results for Boxing: Trends 2009-2012 July 2012 Creating sporting opportunities in every community 2009 2010 2011 2012 2009 2010