ACE PROGRAM CRITICAL INFO

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1 ACE PROGRAM CRITICAL INFO AUGUST 2015 COURSE: Chiropractic Philosophy for CAs with special guest, Dr. Brian Kelly Both a video and an audio presentation of this month s courses will be available until the last day of the month. Both can be accessed via the Members Only area of the website: chiropracticassistants.com/members/login/?wlfrom=%2fmembers%2f. You choose whatever time is convenient for your team! If you wish to access the course for an additional month, you can do so for just $25.00: shop-for-solutions/archived-courses/course-renewal/. A.C.E. Members who have pre-paid for the 14 core topics in a single payment receive a 10% discount on tuition, plus free access to archived courses during their membership. Kim to upgrade to a Gold Membership! ONLINE SYNERGY FORUM: This CA mastermind is accessible 24/7 via the website. Members can choose their own personal pass codes for permanent use (up to 2 user accounts per office). This virtual brainstorming session gives CAs (and DCs) a chance to ask questions, share their progress with implementing material from the monthly course, get help with challenges your practice is facing, or get pats on the back for achieved goals or other wins. Whether you re a new CA with a ton of questions, or a veteran CA with all the answers, your participation makes a huge difference. Tap into the tremendous resource of literally thousands of years of CA experience available. ORIGINAL FILE DOWNLOAD OF SAMPLE FORMS: Original files (typically in Microsoft Office program files) are downloadable on the website for the duration of each month. Make sure to download them before they expire! Once you login to the Members Only area of website, scroll down on the course page in order to click on the links to download the files in their original format for easy modification. A.C.E. CERTIFICATION: To receive certification in the A.C.E. program, you must complete and submit all A.C.E. Journals to Kim Klapp via or fax before the end of each month. Make sure your first and last name appear on every A.C.E. Journal, along with your doctor s name. Upon the doctor s confirmation of completing all 14 core topics, you will receive an A.C.E. Certification. DIAMOND MEMBERSHIP: Upon completing all 14 core topics in the A.C.E. Program, you will be considered a Diamond Member and will receive a 20% savings on regular tuition rates. This membership category is a way for you to continue to get the latest and greatest information and motivation at a refresher rate. Of course we re always improving our own systems and love sharing what works best with you. Whether your team is experienced and realizes that continuing to focus on A.C.E. success strategies helps them reach even higher levels of excellence, or your office is growing and you have some new CAs on your team...the A.C.E. Program will continue to yield a phenomenal return on investment! See Calendar on Page 2 Kim Klapp, All rights reserved. Page 1 of 19

2 GET READY: September s course is: Office Systems that Maximize Flow of Patients and Profits Future topics are listed with their tentative schedules below. October 2015: Front Desk Mastery November 2015: Team-Building December 2015: New Patient Experience January 2016: Second Visit Strategies February 2016: Financial Consultations March 2016: Appointment Systems April 2016: Insurance Collections May 2016: Attitude & Focus June 2016: Patient Education July 2016: Communication Strategies August 2016: Internal Marketing September 2016: Attracting New Patients Feel free to make suggestions for other topics! Remember that you can access archived A.C.E. courses if you re facing a challenge and don t want to wait until it s scheduled again A.C.E. members can use coupon code A75MEM to save $75 on each! THANK YOU FOR REFERRING! If you know of a colleague that could benefit from the A.C.E. Program, please let me know. I ll be happy to offer a free 15-minute telephone consultation to answer their questions or help with practice challenges. Plus you ll get a gift! QUESTIONS? Contact Kim Klapp at or kim@chiropracticassistants.com. I m here to help! STAY CONNECTED ON FACEBOOK: DISCLAIMER Remember that information contained within course materials and presentations is not intended as a substitute for legal, accounting or health care advice. Check with your advisors. Neither the A.C.E. Program nor Kim Klapp is responsible for the reliability of any information provided nor its effects. Kim Klapp, All rights reserved. Page 2 of 19

3 (See Word file for computer fill-in version) A.C.E. Journal August 2015: Chiropractic Philosophy Instructions: AFTER accessing the presentation, decide what your action steps are going to be this month to reach higher levels of excellence. Fill out this A.C.E. Journal and fax it to by August 31 st. Thank you for your commitment to growth. I look forward to reading about your focus, insights, goals, wins and challenges, and having you share them on the online Synergy Forum and facebook. Doctor s Name: Submitted By: Course Participants: I. What did you get out of this course (to discuss with your doctor/team): II. Our office is going to focus on this month, because we understand that whatever we focus on expands (e.g. studying chiropractic philosophy, clarifying chiropractic philosophy for our clients, educating our clients about innate intelligence, living more innately, communicating the big idea, integrating chiropractic philosophy into your practice, etc.) III. Following, list specifically what you intend to consider, discuss, create, improve, revamp, implement, etc. to help your office (and yourself) reach a new level of excellence: ACTION STEP/GOAL? WHO S RESPONSIBLE? DUE DATE? IV. How have you reached higher levels of excellence? Please remember to evaluate your progress on the changes you ve made. Each month, look back at each ACE Journal page and hold yourself and your team accountable. Below, indicate the challenges and/or wins that you encountered with previous action steps: V. Feel free to use my name when sharing the above on or other media or communications. Kim Klapp, All rights reserved. Page 3 of 19

4 Chiropractic Philosophy for CAs Kim Klapp Coach, A.C.E. Program Assistants for Chiropractic Excellence Presented by: Dr. Brian Kelly President, Life Chiropractic College West, California Past President, Australian Spinal Research Foundation Chiropractor of the Year awarded 3 times Politician, musician, speaker Chiropractic Philosophy for CA s Dr. Brian Kelly President Life Chiropractic College West San Francisco Bay Area Kim Klapp, All rights reserved. Page 4 of 19

5 Kim Klapp, All rights reserved. Page 5 of 19

6 Statement of Purpose The removal of nerve interference to allow life to flow freely to every cell, organ and tissue of the body to achieve maximum health expression is the biggest idea we know of. As a team we are focussed on, and committed to spreading the chiropractic message to the whole community, which we achieve through our community awareness and Chiropractic education programmes. We strive to provide loving service to our patients and families. We are constantly promoting an environment of health and healing and support our patients in their quest for a higher quality of life. Everyday we work towards a subluxation-free community by educating our patients who in turn will educate others We are excited about today, knowing that through chiropractic adjustments we are making a difference in the world tomorrow, and know that with every new day comes endless opportunities to enhance peoples lives. Kim Klapp, All rights reserved. Page 6 of 19

7 The Kids Room is located off the Reception area and provides solace to parents. The water filter is actually just a dispensing jug for the reverse osmosis filter (located in the dark room). This has inspired many patients to purchase high quality home water filters, consistent with a wellness lifestyle. Spinal Care Classes Kim Klapp, All rights reserved. Page 7 of 19

8 Kim Klapp, All rights reserved. Page 8 of 19

9 $750B waste per Year Sources of waste and cost in healthcare. IOM Sept, 2012 Kim Klapp, All rights reserved. Page 9 of 19

10 Kim Klapp, All rights reserved. Page 10 of 19

11 The Majority of our children have been neurolgically damaged beyond educatability Joseph Chilton Pearce Kim Klapp, All rights reserved. Page 11 of 19

12 Autism Spectrum Disorders in the USA Autism Spectrum Disorders in 88 kids Kim Klapp, All rights reserved. Page 12 of 19

13 Sharon Osborne: Preventative Double Mastectomy Allyn Rose. Miss Maryland and Miss USA contestant Kim Klapp, All rights reserved. Page 13 of 19

14 Major Premise There is a UI that exists in all matter, constantly giving to it its properties and actions thus maintaining it in existence Kim Klapp, All rights reserved. Page 14 of 19

15 Scenario Overview Scenario 1: Marginal Gains, Marginalized Field Scenario 2: Hard Times & Civil War Scenario 3: Integration & Spine Health Leadership Scenario 4: Vitalism & Value Scenario 4: Vitalism & Value Research supporting chiropractic and integrative health care grows, including the exploration and development of contemporary vitalism. Popular awareness of self healing and interest in modalities that support it grow as well. Many chiropractors succeed as the leading providers for spine health in integrated systems. Kim Klapp, All rights reserved. Page 15 of 19

16 In 2025, leaders across all domains of health care, including chiropractic, have learned to unleash the innate human potential for health. They are creating healthy environments, empowering patients, collaborating actively with other licensed complementary, alternative, and integrative health care disciplines, and integrating health information from big data applications based on national, community, and individual health records. Vitalism has made a major comeback as contemporary vitalism, paralleling the rise in scientific research on prayer, intention, and consciousness in healing, as well as the investigation of energy Kim Klapp, All rights reserved. Page 16 of 19

17 What s Possible? Kim Klapp, All rights reserved. Page 17 of 19

18 The Leadership Challenge Jim Kouzas, Barry Posner 4 th Ed. Chiropractic Philosophy for CA s Dr. Brian Kelly President Life Chiropractic College West San Francisco Bay Area Kim Klapp, All rights reserved. Page 18 of 19

19 Your Turn! Commit to action steps & submit your A.C.E. Journal August 5-6, 2016 Hyatt Regency San Francisco Airport Burlingame, CA October 30-31, 2015 Life Chiropractic College West Your Turn! Commit to action steps & submit your A.C.E. Journal Share on the online Synergy Forum Download original files Kim Klapp, All rights reserved. Page 19 of 19

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