Materials from: Shift, a program of AIDS Calgary / Calgary Cares Centre ~ Program Logic Model, ~

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1 Programming Connection Case Study Package / Trousse d étude de cas diffusée dans Connectons nos programmes Materials from: Shift, a program of / Calgary Cares Centre ~ Program Logic Model, ~ This document was assembled in June, For more information on Shift, read the Case Study in CATIE s Programming Connection at The Programming Connection is designed to encourage the revitalization of existing programs and the creation of new programs. Should you use any part of these materials, please credit the author/organization as named on this cor sheet. Documents sur : Shift, un programme de : / Calgary Cares Centre ~ Un modèle logique de Shift ~ Ce document a été assemblé ac juin Pour plus de renseignements sur Shift, uillez lire l étude de cas dans Connectons nos programmes de CATIE à : L outil Connectons nos programmes a été conçu pour encourager la revitalisation de programmes existants et la création de nouaux programmes. Si vous utilisez ces documents en totalité ou en partie, uillez citer en référence l auteur ou l organisme tel qu il figure dans cette page courture.

2 SHIFT: Logic Model SHIFT: Support Services for people invold in the sex trade Mission: Utilizing a harm reduction and rights based approach, Shift works with adults invold in the sex trade to assist in improving quality of life and reaching individualized goals. Program Values: Recognize that women and men and transsexual/transgnered are invold in the industry. Understand s are not inherently victims; SHIFT is NOT a rescue mission. Appreciate the principle program objecti is empowering s to obtain their own best possible quality of life; Shfit is not an abstinence program. Accept the program is NOT an exit program, unless exiting is identified as a goal by a client. Acknowledge 80% of Work is not visible at street lel (occurs in massage parlors, strip clubs, internet); therefore SHIFT is a multi-faced program with multiple entry points. Respect Stepping Out, SHIFT s predecessor, had a strong legal work focus. Maintaining the strong and established with the legal community is a priority (Calgary Legal Guidance, Alternati Measures Program) Mandate To see: 1. A shift in perceptions about sex trade work 2. A shift in health and quality of life for sex trade workers 3. A shift in ideas and attitudes 4. A shift in safety for workers 5. A shift in the way sex workers view themsels and are viewed by others 6. A shift in language used in the community and by media Created on 1/17/2011 3:52:00 PM 1

3 Long Term Team Leader, Client Services Management Team Community Partners Funding Update Shift program with literature and best practice review. Update program and evaluation plan Communicate to s and Community about service provision of SHIFT peer reviewed articles and grey literature reviewed # and type of databases searched program materials Sex trade workers, and specifically survival sex workers, are awarne and knowledge about Shift program and supports Immidiate basic needs of food, clothing and shelter are being met for an increasing number of s Increase in basic needs being met on an ongoing basis for program participants Meeting basic needs of participants is no longer an issue. Basic needs are sustained and stable. Participants can focus on other identified goals. Support services will maintain relevant programming based on clients needs Improd living conditions (food, shelter housing) for s. Basic needs must be met before individuals may foucs on other life challenges Clients report fewer incidences of requiring assistance in fulfilling basic needs Clients evaluation plan do not include reference to basic needs. Program reports Review and update [Assess effectiness of, determine challenges, opportunities and revise parternship strategy] Maintain and update referral list community partners for basic needs and deliry of basic needs assistance # and type of agencies, service providers and health professionals on referral list community partners for basic needs and deliry of basic needs assistance Procure contacts Created on 1/17/2011 3:52:00 PM 2

4 donations for food packs with clients devoted to obtaining basic needs referrals to other agencies for basic need assistance Long Term contacts with clients devoted to obtaining basic needs referrals to other agencies for basic need assistance Review and update if necessary SHIFT material Ensure information about programs and services is accessible through multiple forms of communication (brochures, website, telephone contact) Provide clients with one-to-one support and life management Assist clients to form connections with social supports food packs gin out population specific program materials resource materials Type and location of available information clients new clients client contacts referrals to health services Increased number of s in Calgary who ha knowledge about services and programming available from SHIFT. Increased number of s who feel comfortable accessing services from SHIFT program. s Increase thier access to safer sex material Increased incorporation of SHIFT into the collecti knowledge and consciousness of s Change in s empowerment or controlling own health Increase in the numbers of participants who Increased empowerment through self-reliance and selfsufficiency Clients demonstrate an improd ability to engage in selfmanagement Clients demonstrate an improd ability to practice harm reducation and health promotion strategies and principles Health and Quality of Life Improd for s Support services reduce barriers that limit clients ability to link with community based resources/orga nizations and each other A collecti Shift in the perceptions and attitudes about Sex Trade s by s themsels Created on 1/17/2011 3:52:00 PM 3 food packs serd resources % of clients report increased knowledge of care, treatment and support programs % who reported use of condom in last sexual intercourse % of who reported sharing injection drug equipment % of who correctly identify Referral question on Intake forms (how are clients locating the program) Client Satisfaction Sury Progam reports Behavioural surys

5 Facilitate delopment of workplans with clients and assist with life planning and decision making Provide accurate update information to clients regarding services, programs, issues Offer and provide services through multiple nues (onsite, outreach, partnership) Provide condoms, lube, dental dams Delier workshops specifically for: service providers, police, and general community. (ex sensitivity client calls outreach hours # and type of outreach nues condom lube dental dams SHIFT kits gin workshops and gain knowledge on utilizing it correctly Participants are increasingly knowledgable about, and feel comfortable accessing, health services (STI testing, regular doctor visits, addictions counselling, mental health). ha harm prention and reduction tools, and kowledge on their safe use, to lesson health dangers associated with risk behaviours Improd community and service provider awarness and knowledge about and HIV/AIDS Enhanced HIV/AIDS prention, treatment, and care skills of access health services on a regular basis. understand that they ha a right to protect themsels from HIV infection and poor health outcomes The number of health professionals providing appropriate care for and people at-risk, living with or affected by HIV/AIDS increased Service providers and Long Term are empowered to make choices that reduce their risks of HIV infection All organizations and individuals serving ha the skills, knowledge, resources and capacity to respond appropriately to complex health and social needs ha and can easily obtain harm reduction tools are empowered to make choices that reduce their risks of HIV infection Decreased transmission of HIV and infectious diseases in Capacity built to provide appropraite Created on 1/17/2011 3:52:00 PM 4 ways of prenting HIV and reject myths and misconceptions about HIV outreach hours # and type of outreach nues % of at-risk populations receiving HIV prention tools condom lube dental dams outreach kits gin workshops % of service providers reporting confidence in ability to manage

6 Long Term training) Facilitate learning exchanges between agencies Evaluate utility of SHIFT kits. Update list of items included in kits and solict donations for items Engage health service providers in creating learning exchanges health provider service providers Decreased discomfort of service providers and community when working with Increased skills and abilitiy of Shift Outreach worker and to work with s commuinty working with are confident in their ability to manage their complex care All organizations and individuals serving are a part of an effecti contiuum of care care and support for needs learning exchanges with partners and community agencies and service providers on referral list health provider partnreships Participate in local & regional networks and coalitions Identify and delop strategies for potential with media networks and coalitions with focus with media media contacts workshops for media Increase in all forms of media who ha knowledge about appropriate language around Work. Decrease in the use of language like hooker, s recognize their inherent worth and begin to change their attitudes about themsels. Increase in media and public utilzeizing appropriate language around Work. Increase in media, service providers and community s sensitivity to issues of s. A collecti shift in the perceptions and attitudes about Sex Trade s by the public and by Sex Trade s themsels. Awareness generates interest in fundraising for programming Created on 1/17/2011 3:52:00 PM 5 media articles on with appropriate language vs inappropriate workshops for media & public on with media media contacts advocacy pieces Communications Strategist Library Collection

7 advocacy pieces to Evaluate, revise and maintain Bad Date Information Sheets media Bad Date Sheets contacts with Sex Trade s informing Bad Date Sheets legal cards Increase in s knowledge about, and access to, information to keep them safe and informed (ex. Bad Date Sheet) Participants ha greater knowledge about their legal rights s know about a safe place they can go if they are experiencing violence or feel their safety is threatened Long Term Community and public support the rights of s. Less stigma and discrimination s ha safer working conditions s are empowered by their legal knowledge of the criminal code and their human rights. to media with legal service agencies Bad Date Sheets legal cards court accompaniments Referral question on Intake forms (how are clients locating the program) Client Satisfaction Sury Progam reports Behavioural surys Evaluate, revise and maintain human rights material and legal guidance for (workshops, info cards) Strategize ways to partner positily with Calgary Police Services court accompanim ents contacts with legal services with legal service agencies Participants are ha support in Court Maintain and encourage and Created on 1/17/2011 3:52:00 PM 6

8 collaborations with legal services Long Term Facilitate workshops for clients: example condom negotiation; staying safe workshop workshops participants Organize a letter writing campaign to raise attention to issues Write advocacy position statements for issues around Participate in committees, forums, conferences and roundtables on issues affected populations (sex work, immigration, human trafficking) Evaluate and redesign peer support program component letters sent advocacy positions written meetings attended conferences attended contributing to SHIFT programming peer Increased awareness of issues is brought to the attention of policy makers, media and general community. There is interest by some s in becoming paid peer resources and assisting in providing SHIFT feedback. A political ally is found to champion policy changes at local, provincial, and national lel. Increase in number of s who take an acti role in shaping/leading SHIFT programming Policy and Law changes around Laws are modified to protect s. Increase in programming that is informed by experiential men and women. Effect change Peer Support is a large and acti element of SHIFT programming Created on 1/17/2011 3:52:00 PM 7 Increase in corporate/individu al donations towards programming letters sent advocacy positions written Law reforms inacted % of peer leaders who report satisfication with the peer support program Submitted funder reports Annual Reports Satisfaction Surys database

9 Long Term Experiential s Skills training leaders % of Shift clients who report satisfaction with peer support program % of Shift clients who report that the peers support program is important to them Created on 1/17/2011 3:52:00 PM 8