REFEREED BOOK CHAPTERS

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1 CURRICULM VITAE James H. Ford II CONTACT INFORMATION Center for Health Systems Research and Analysis University of Wisconsin Madison 610 Walnut Avenue, WARF Building Room 1122 Madison, WI Phone: (608) /Cell (608) /Fax (608) Skype: dr.jay.ford Linked In: Scopus ID: OrcID: ResearcherID: C UW Web Page: EMPLOYMENT University of Wisconsin Madison Permanent Principal Investigator Status, 2016 present Associate Scientist, Center for Health Systems Research and Analysis, 2014-present Assistant Scientist, Center for Health Enhancement Systems Studies, Researcher, Center for Health Systems Research and Analysis, Research Assistant, Center for Health Systems Research & Analysis, NIATx Process Improvement Coach, 2002-present Consultant for the Medicare Peer Review Organization, Summer 2000 Sr. Management Engineer, Baptist Memorial Healthcare System, Memphis, TN, Management Engineer, Baptist Memorial Hospital, Memphis, TN EDUCATION Ph.D. in Industrial Engineering, August 2004 Department of Industrial Engineering, University of Wisconsin-Madison, Madison, WI M.S., in Industrial Engineering, December 1989 Department of Industrial Engineering, University of Tennessee Knoxville, Knoxville, TN B.S., in Health Systems Engineering, June 1983 School of Health Systems, Georgia Institute of Technology, Atlanta, GA BOOKS 1. Gustafson, D.H., Johnson, K.A., Capoccia, V., Cotter, F., Ford, J.H., Holloway, D., Lea, D., McCarty, D., Molfenter, T. & Owens, B. (2011). The NIATx Model: Process Improvement in Behavioral Health. Madison, WI: Center for Health Enhancement Systems Studies, University of Wisconsin. REFEREED BOOK CHAPTERS 1. Ford II, JH. (2000) A Blueprint For Success: The Design And Benefits Of Community Health Databases; Davidson, P., Ed Handbook of Healthcare Information System; Auerbach Publications; Boca Raton, Florida, Chapter 22 5/16/17 1

2 2. Ford J, Johnson K & Hoffman K. Quality Improvement for Addiction Treatment; Ries R., Fiellin D., Miller S., and Saitz R., Eds Principles of Addiction Medicine, 5 th Edition; Wolters Kluwer; Philadelphia, Pennsylvania, Chapter 31 (Release Date 6/6/14) 3. Ford J, Johnson K & Hoffman K. Quality Improvement for Addiction Treatment; Herron A., Eds Principles of Addiction Medicine: The Essentials; Wolters Kluwer; Philadelphia, Pennsylvania, May 1, Ford II JH, Hoffman K, Johnson K & Ponce-Terashima J. Quality Improvement for Addiction Treatment; Ries R., Fiellin D., Miller S., and Saitz R., Eds Principles of Addiction Medicine, 6th Edition; Wolters Kluwer; Philadelphia, Pennsylvania, Chapter 31 (Release Date TBD) REFEREED JOURNAL PUBLICATIONS Published and Accepted 1. Ford II, JH. Spears PT., Leemis RA. and Woods CL. (1991) Centralized Telemetry Monitoring: Implementation and Management. Journal of the Society of Health Systems. Volume 3 No 2: PMID: Ford II, JH. Turner A and Yoshii A. (2002) Information Requirements Determination: The needs of the genomics researchers from the patient clinical record. Journal of Healthcare Information Management. Volume 16 No 4: PMID: Ward D. Staff I. Ford J. and Salner A (2004) Descriptive study of breast cancer patients patterns of use and satisfaction with the Internet-based information and support program CHESS (Comprehensive Health Enhancement Support System). Oncology Nursing Forum 31(2): Molfenter T, Zetts C, Dodd M, Owens B, Ford J and McCarty D. Reducing Errors of Omission in Chronic Disease Management. Journal of Interprofessional Care October (5): PMID: Yun, GW, Ford, J, Hawkins, RP, Pingree, S, McTavish, F, Gustafson, D, and Berhe, H (2006). On the validity of Client-side vs Server-side Web log data analysis. Internet Research 16(5): Wisdom JP, Ford JH, Hayes RA, Hoffman K, Edmundson E, and McCarty D. (2006). Addiction Treatment Agencies' Use of Data: A Qualitative Assessment. Journal of Behavioral Health Services and Research 33(4): PMID: McCarty D, Gustafson D, Wisdom J, Ford J, Choi D, Molfenter T, Capoccia V and Cotter F. (2007). The Network for the Improvement of Addiction Treatment (NIATx): Strategies to Enhance Access and Retention. Drug and Alcohol Dependence 88(2-3): PMCID: PMC Capoccia VA, Cotter F, Gustafson DH, Cassidy E, Ford JH, Madden L, Owens BO, Farnum SO, McCarty D, and Molfenter T. (2007) Making Stone Soup : Improvements in Clinic Access and Retention in Addiction Treatment. Joint Commission Journal of Quality and Safety 33(2): PMID: Ford JH II, Green CA, Hoffman KA, Wisdom JP, Riley KJ, Bergmann L and Molfenter T (2007) Process improvement needs in substance abuse treatment: Admissions walk-through results Journal of Substance Abuse Treatment, 33(4): PMCID: PMC Hoffman KA, Ford JH II, Choi D, Gustafson DH and McCarty D (2008) Replication and sustainability of improved access and retention within the Network for the Improvement of Addiction Treatment. Drug and Alcohol Dependence 98(1-2): PMCID: PMC /16/17 2

3 11. Ford II, J.H., Wise, M., and Wisdom, J.P. (2010) A Peek Inside the Box: How Information Flows through Substance Abuse Treatment Agencies. Journal of Technology in Human Services 28(3): (Policy Exempt) 12. Wisdom, J.P.; Ford II, J.H. and McCarty D (2010) The Use of Health Information Technology in Publically-funded U.S., Substance Abuse Treatment Agencies. Contemporary Drug Problems 37: (Policy Exempt) 13. Morell JA, Hilscher R, Magura S, and Ford J. (2010) Integrating Evaluation and Agent-Based Modeling: Rationale and an Example for Adopting Evidence-Based Practices. Journal of Multidisciplinary Evaluation. 6(14): Wisdom JP, Ford II, JH, Wise M, Mackey D, Green CA. (2011). Substance Abuse Treatment Programs Data Management Capacity: An Exploratory Study. Journal of Behavioral Health Services and Research. 38(2): (Policy Exempt) 15. Molfenter, T., Ford II, J.H. and Bhattacharya, A. (2011). The Development and use of a Model to Predict Sustainability of Change in Health care Settings. International Journal of Information Systems and Change Management 5(1): PMCID: PMC Rieckmann, T., Fussell, H., Doyle, K., Ford, J., and Riley, K. (2011) Adolescent Substance Abuse Treatment: Organizational Change and Quality of Care. J Addict Offender Couns Apr;31(2): PMCID: PMC Hoffman KA, Ford JH, Tillotson CJ, Choi D, and McCarty D. (2011) Days to treatment and early retention among patients in treatment for alcohol drug disorders. Addict Behav. ; 36 (6): PMCID: PMC Roosa, M., Scripa, J.S., Zastowny, T.R. and Ford II, J.H. (2011) Using a NIATx based local learning collaborative for performance improvement. Evaluation and Program Planning, 34: PMCID: PMC Quanbeck, AR., Gustafson, DH., Ford II, JH., Pulvermacher, A., French, MT., McConnell, KJ., and McCarty, D. (2011) Disseminating quality improvement: study protocol for a large cluster randomized trial. Implementation Science, 6(44). PMCID: PMC Ford II, JH, Krahn, D., Wise, M., and Oliver, KA. (2011) Measuring Sustainability within the Veterans Administration Mental Health Systems Redesign Initiative. Quality Management in Healthcare, 20(4): PMCID: PMC Hoffman, KA., Quanbeck, A., Ford, JH., Wrede, F., Wright, D., Wacey-Lambert, D., Chvojka, P., Hanchett, A., and McCarty D. Improving substance abuse data systems to measure waiting time to treatment : Lessons learned from a quality improvement initiative Health Informatics Journal December : PMCID: PMC Quanbeck, A R., Madden, L., Edmundson, E., Ford II, J.H., McConnell, K J., McCarty, D., & Gustafson, D.H. (2012). A business case for quality improvement in addiction treatment: Evidence from the NIATx Collaborative. The Journal of Behavioral Health Services & Research, 39(1), PMCID: PMC Hoffman KA, Green C, Ford II JH, Wisdom JP, Gustafson DH, McCarty D. (2012) Improving Quality of Care in Substance Abuse Treatment using Five Key Process Improvement Principles. Journal of Behavioral Health Services Research. 39(3): PMCID: Capoccia VA, Grazier KL, Toal C, Ford II, JH and Gustafson DH (2012). Massachusetts s Experience Suggest Coverage Alone is Insufficient to Increase Addiction Disorders Treatment. Health Affairs 31(5): PMCID: PMC Journal In Process 5/16/17 3

4 25. Johnson, K., Ford, J. and McCluskey, M. (2012) Promoting New Practices to Increase Access to and Retention in Addiction Treatment: An Analysis of Five Communication Channels. Addictive Behaviors. 37(11): Ford II JH, Krahn D, Oliver K and Kirchner JA. Sustainability in Primary Care and Mental Health Integration Projects in Veterans Health Administration (2012). Quality Management in Healthcare 21(4): PMCID: PMC Quanbeck A, Wheelock A, Ford II, JH, Pulvermacher A, Capoccia V, and Gustafson DH. Examining access to addiction treatment: Scheduling processes and barriers. (2013) Journal of Substance Abuse Treatment 44(3): PMCID: PMC Gustafson, D. H., Quanbeck, A. R., Robinson, J. M., Ford II, J. H., Pulvermacher, A., French, M. T., et al. (2013). Which elements of improvement collaboratives are most effective? A clusterrandomized trial. Addiction. 108(6): PMCID: PMC Grazier K, Quanbeck A, Oruongo J, Robinsin J, Ford II JH, McCarty D, Pulvermacher A, Johnson R, and Gustafson DH. What Influences Participation in Quality Improvement? A Randomized Trial of Addiction Treatment Organizations. Journal for Healthcare Quality Jan 15. doi: /jhq [Epub ahead of print] PMCID: PMC Ford JH 2 nd, Wise M, Krahn D, Oliver KA, Hall C and Sayer N. (2014) Family Care Map: Sustaining Family-centered Care in Polytrauma Rehabilitation Centers. Journal of Rehabilitation Research & Development. 51(8): PMCID: PMC Ford II JH, Alagoz E, Dinauer S, Johnson KA, Pe-Romashko K, Gustafson DH Successful Organizational Strategies to Sustain Use of A-CHESS: A Mobile Intervention for Individuals With Alcohol Use Disorders J Med Internet Res 2015;17(8):e201 DOI: /jmir.3965 PMCID: PMC Alanis-Hirsch K, Croff R, Ford JH, Johnson K, Chalk M, Schmidt L and McCarty D. (2016) Extended-release naltrexone: A qualitative analysis of barriers to routine use. Journal of Substance Abuse Treatment, 62: PMCID: PMC Molfenter T, Connor T, Ford II JH, Hyatt J and Zimmerman D. (2016) A statewide initiative to reduce preventable psychiatric readmissions: A four-year project in Wisconsin. Wisconsin Medical Journal 115(3) Ford II JH, Abramson B, Wise ME, Dattalo M and Mahoney JE. Bringing healthy aging to scale: A randomized trial of a quality improvement intervention to increase adoption of evidence-based health promotion programs by community partners. Journal of Public Health Management & Practice. (In Press 12/16) doi: /PHH Ford II JH, Robinson JM and Wise ME. Adaptation of the Grasha Riechman Student Learning Style Survey and Teaching Style Inventory to Assess Individual Teaching and Learning Styles in a Quality Improvement Collaborative. BMC Medical Education. BMC Medical Education.2016, 16:252 DOI: /s URL: PMCID: PMC Dattalo M, Wise ME, Ford II JH, Abramson B and Mahoney J. Essential Resources" for Implementation and Sustainability of Evidence-Based Health Promotion Programs: a Mixed Methods Multi-Site Case Study. Journal of Community Health. (2017) Apr; 42(2): doi: /s x PMID: /16/17 4

5 37. Ford II JH, Oliver KA, Giles M, Cates-Wessel K, Krahn D and Levin F. (2017) Maintenance of Certification: Improving Addiction Psychiatrists Practice of Care. The American Journal on Addictions. 26(1): Ford II JH, Abraham A, Lupulescu-Mann N, Croff R, Hoffman KA, Alanis-Hirsch K, Chalk M, Schmidt L and McCarty D. Promoting Adoption of Medication for Opioid and Alcohol Use Disorders through System Change. Journal of Studies on Alcohol and Drugs. Accepted for Publication (3/17/17) Submitted and Under Review 1. Coughlin D, Nordman-Oliveira S, Schlaak M, and Ford II JH. Falls Prevention Process in Assisted Living Communities. Journal of Applied Gerontology. Revise and Resubmit. 2. Ford II JH, Stumbo SP & Robinson JM. A methodological approach for assessing long-term sustainment of NIATx200 participation. Implementation Science 3. Stumbo SP, Green CA, Scheirer MA & Ford II JH. Factors influencing the long-term sustainability of quality improvement made in addiction treatment facilities: A qualitative study. Addiction Science and Clinical Practice Presentation Abstracts 1. Ford JH, Croff R, Chalk M, Alanis-Hirsch K, Johnson K, Schmidt L & McCarty D. Strategies to implement and sustain medication use for alcohol and opioid disorders. Addiction Science & Clinical Practice 2015, 10(Suppl 1):A11 (20 February 2015) 2. Ford JH, and Robinson J. Teaching and learning styles in quality improvement: Identification and impact on process outcomes. Addiction Science & Clinical Practice 2015, 10(Suppl 1):A12 (20 February 2015) 3. McCarty D, Croff R, Chalk M, Alanis-Hirsch K, Kemp J, Ford J, Johnson K, & Schmidt L. The medication research partnership. Drug & Alcohol Dependence, Volume 140, e139 (01 July 2014) 4. Hirsch KA, Croff R, Ford J, Schmidt L, McCarty D, & Chalk M. Strategies to influence attitudes towards pharmacotherapies for alcohol and opioid use disorders. Drug & Alcohol Dependence, Volume 146, e Dattalo, M., Ford, J., Kedrowski, K., & Mahoney, J. (2015, April). Bringing Healthy Aging to Scale: Will quality improvement coaching facilitate the dissemination of evidence-based health promotion programs to rural communities? In Journal of the American Geriatrics Society (Vol. 63, pp. S133-S134). 6. Ramly, E., Ford, J., Nace, D., & Crnich, C. (2016). Work System Influences on Antibiotic Prescribing in Nursing Homes. Paper presented at the Open Forum Infectious Diseases. 7. Ford, J. H., Abraham, A., Lupulescu-Mann, N., Croff, R., Johnson, K., Chalk, M.,... McCarty, D. Disorders through organizational change. Drug & Alcohol Dependence, 171, e64. doi: /j.drugalcdep (February 1, 2017) Other Publications 1. Fitzgerald M and Ford J (2007) Helping States and Providers Work Together. Behavioral Healthcare 27(5): Ford J (Summer 2008) Seeking Help Is Your Practice or Agency Consumer Friendly. National News 11(2). National Council on Problem Gambling. 3. Ford J (Fall 2008) Implementing Rapid Cycle Change in Your Organization. National News 11(3). National Council on Problem Gambling. 5/16/17 5

6 4. Lefkovitz PM, Ford J, Vaughn B and Nance R (2009). Promoting benchmarking in addiction treatment. Behavioral Healthcare. 29(4): Garnick, D. W., Lee, M. T., Horgan, C. M., Acevedo, A., and Washington Circle Public Sector Workgroup. "Adapting Washington Circle Performance Measures for Public Sector Substance Abuse Treatment Systems." J Subst Abuse Treat 36, no. 3 (2009): PMCID: PMC Ford JH 2 nd, Letter to the Editor on Implementation of Network for the Improvement of Addiction Treatment (NIATx) Processes in Substance Abuse Disorder Treatment Centers. Journal of Behavioral Health Services & Research. PMCID: PMC FUNDED RESEARCH (PI or Co-Investigator) 29 projects approximately $13.8 million (UW Funding) and $16.6 million (Total Funding) Active Awards Improving Assisted Living Quality through Collaborative System Change Wisconsin Partnership Program Coughlin $1,000,000 (base not supplements)/ $331,100 (UW Total) WPP /01/16-02/28/21 Co-Investigator: The proposed project will expand current WCCEAL efforts to establish a comprehensive and robust quality infrastructure for Wisconsin ALCs Using NIATx Strategies to Implement Integrated Service in Routine Care NIH/NIDA McGovern & Ford $2,831,464 (base not supplements) / $ (UW Total) R01 DA A1 09/30/15-05/31/20 Multi-PI: The goal of this project is to determine if NIATx strategies are effective in implementing integrated services for persons with co-occurring substance use and mental health disorders. Building a Novel Antibiotic Stewardship Intervention for Nursing Homes R18 HS A1 Substance Abuse Treatment to HIV care (SAT2HIV) R01 DA NIH/NIDA Garner $382,192 (UW Total) 07/01/14-06/30/19 PI of UW Subcontract/Co-Investigator: Test: (a) the effectiveness of BI for substance use relative to usual care, and (b) the effectiveness of an organizational-level Implementation & Sustainment Facilitation intervention, relative to a standard implementation strategy used by Addiction Technology Treatment Centers AHRQ Crnich $1,476,144 (base not supplements) 09/01/14-08/31/17 Co-Investigator: The aim of this project is to demonstrate the efficacy of the OASIS intervention in a selected sample of Wisconsin and Pennsylvania NHs, assess how OASIS mediates change in process and outcomes in study NHs, and develop a resource to disseminate the intervention to other NHs. Integrating Addiction Treatment and Medical Care in a Commercial Health Plan R01-DA /16/17 6

7 NIH/NIDA McCarty $542,842 (UW Total) 07/01/11 06/30/17 PI of UW Subcontract/Co-Investigator: Link Aetna Behavioral Health and 12 addiction treatment centers in a medication research partnership and use the Advancing Recovery model of systems change to increase the use of medication-assisted treatment for alcohol and opioid use disorders. Sustainability of Change within a Quality Improvement Collaborative R21 DA A1 NIH/NIDA Ford $434,097 (Total) 07/01/14-06/30/17 PI: Explores whether improvements experienced by these clinics were sustained and identify the environmental, organizational and innovation attributes influencing sustainability and allow for improvements to the structure of quality improvement collaboratives to enhance sustainability. Wisconsin Coalition for Collaborative Excellence in Assisted Living Wisconsin Dept. of Health Services 133-AAB2671 Zimmerman $156,522 (Total) 07/01/16-06/30/17 Co-investigator: Improve the outcomes of individuals living in Wisconsin assisted living facilities through the implementation of an association developed, department approved comprehensive quality assurance, quality improvement program. Wisconsin Clinical Resource Center Wisconsin Dept. of Health Services 144-AAB3564 Nordman-Oliveira $156,296 (Total) 07/01/16-06/30/17 Co-Investigator: Conduct research activities through the WCRC for the benefit of all Wisconsin nursing home and assisted living residents through the providers that serve them. Completed Awards WCCEAL as a Quality Improvement Dissemination and Implementation Vehicle: The Wisconsin Coalition for Collaborative Excellence in Assisted Living WPP-ICTR 2368 NIH/ICTR Ford $150,000 (Total) 07/01/14-12/31/15 PI: Examined falls and falls prevention in Assisted Living Communities and develop a framework to educate staff and reduce falls. Impact of Staff Learning and Coach Teaching Styles in Quality Improvement R03 DA NIH/NIDA Ford $150,330 06/01/13 05/31/15 PI: Leveraged educational research about student learning and faculty teaching styles to assess change leader and executive sponsor learning styles and coach teaching styles of NIATx200 participants and evaluate style influence on quality improvement outcomes. 5/16/17 7

8 Wisconsin Mental Health Collaborative Wisconsin Department of Health Services Molfenter $69,702 (Total) 01/01/14-12/31/14 Co-Investigator: Taught selected Wisconsin Counties on how to utilize the NIATx Implementation Strategies to improve access to and retention in mental health services. Advancing Patient-Center Outcomes in Addiction Psychiatry Practice R18 HS AHRQ Levin $91,595 (UW Total) 04/01/13-03/31/16 PI of UW Subcontract/Co-Investigator: Conducted a pilot study using the Maintenance of Certification (MOC) process to motivate addiction psychiatrists to learn skills taught by traditional and/or social media routes in order to employ patient centered outcomes research (PCOR) in the care of their patients. Milwaukee County Co-occurring QI Collaborative AGR DTD Milwaukee County Behavioral Health Division Ford $66,296 (Total over two years of this contract) PI: Trained providers in the Milwaukee County Behavioral Health System to utilize the NIATx implementation strategies to improve co-occurring services. AGR DTD /01/12 12/31/13 Sustainability of the Veterans Administration Family Care Map (FCM) within Polytrauma Rehabilitation Centers (PRC) QLP Department of Veterans Administration Krahn $27,433 (UW Total) 06/01/12-09/30/12 Co-Investigator: Explored attributes of Family Care Map impacting its sustainability within Polytrauma Rehabilitation Centers in the Veterans Administration Bringing Healthy Aging to Scale: Improving Wisconsin s Capacity to Implement and Sustain Evidence-Based Prevention Programs for Older Adults. WPP2299 Wisconsin Partnership Program Mahoney $399,052 (Total) 05/01/12 04/31/15 Co-Investigator: Worked with 16 Aging and Disability Resource Centers to train staff on using the NIATx implementation model to improve older adults access to two evidence based prevention practices Stepping On and Living Well Bringing Communities and Technology Together for Healthy Aging AHRQ Gustafson $202,739 (Methods Core Year 4) P50 HS /16/17 8

9 Co-Investigator Methods Core: Assisted in the evaluation of Elder Tree, a low-cost, integrated information and communication technology (ICT) to address five key reasons why elders may not leave their homes. Blended Facilitation to Enhanced PCMH Program Implementation Department of Veterans Administration Krahn $8,398 (UW Total) 03/01/11-09/30/11 Co-investigator: Explored attributes of impacting sustainability of primary care and mental health integration within hospitals and community based outpatient clinics in Veterans Integrated Service Networks 2 and 12 Milwaukee County Quality Improvement Model Milwaukee County Behavioral Health Division Ford $150,191 (Total over Four Years for the Contracts) PI: Trained providers in the Milwaukee County Behavioral Health System to utilize the NIATx implementation strategies to improve substance use services for their clients. 144-PRJ21XK AGR DTD AGR DTD 9/14/10 AGR DTD /01/08 12/31/11 RCT Evaluating Improvement Strategies in Addiction Treatment R01 DA NIH/NIDA Gustafson $7,270,222 (Total) 09/30/06 05/31/11 Co-investigator: Conducted a randomized control trial in 201 addiction treatment agencies in five states to assess which NIATx intervention component (interest circles, learning sessions, coaching or a combination of all three) was most effective at improving wait time, retention and admissions. Organizational Change to Improve Access and Retention R01 DA18282 NIH/NIDA McCarty $740,804 (UW Total) 06/01/05 05/31/11 PI of UW Subcontract/Co-investigator: Assessed organizational capacity to sustain improvements in wait time, retention and admissions after participation in the NIATx Robert Wood Johnson and Substance Abuse and Mental Health Services Administration funded programs Measuring and Improving Sustainability in Mental Health System Redesign RRP Department of Veteran Affairs Krahn $86,352 (UW Total) 01/01/10 12/31/10 Co-investigator: Explored attributes of impacting sustainability of the nationwide mental health care redesign within hospitals across the Veterans Affairs National Healthcare System 5/16/17 9

10 Iowa Change Leader Academy Iowa Department of Public Health MOU-2008-IS01 MOU-2009-IS01 Ford $15,000 (Total)/ $7,500 per award 11/01/07 04/30/08 11/01/08 04/30/09 PI: Trained providers in Iowa to utilize the NIATx implementation strategies through a Change Leader Academy to improve substance use services for their clients. NIATx and Magellan Health Services Magellan Health Services Ford $45,000 (Total) 02/01/08 12/31/08 PI: Trained providers in the Magellan Health System via a Change Leader Academy to utilize the NIATx implementation strategies to improve substance use services for their clients. Mapping the Flow and Management of Information in Substance Abuse Treatment Agencies RWJF Robert Wood Johnson Foundation Ford $159,854 (Total) 01/01/07 06/30/09 PI: Created process flow maps to understand how information is handled in substance abuse treatment agencies and how systems differed when using a paper based versus information technology system. CONFERENCE PRESENTATIONS (Presenter where name is in bold) Invited and Refereed Presentations (Substance Abuse/Behavioral Health) 1. Ford II, JH, Jackson R. Mathews D and Owens B. Changing the culture of the front door: improving client access and retention in community addiction treatment agencies (Oral presentation). Kentucky School of Alcohol & Other Drug Studies, July 17-22, 2005, Highland Height, KY 2. Wisdom JP and Ford II, JH Drug Treatment Program Adoption of Information Technology Systems to Guide Data-Driven Decision-Making. Addiction Health Services Research Conference (Poster Presentation), October 24 26, Wisdom JP, Ford II, JH Hansen J and Glover JR The Network for the Improvement of Addiction Treatment: Initial Findings and Future Directions (Oral presentation). Addiction Health Services Research Conference, October 24 26, Wisdom JP & Ford JH (2006, February). Improving Drug Treatment Services: Process Improvement and Data-driven Decision-making (Oral presentation). American College of Preventive Medicine, Reno, NV. 5. Owens BO and Ford JH. The NIATx Model for Improvement Using Rapid Cycle Testing (Oral presentation). State of Kentucky Division of Mental Health and Substance Abuse. April 13, 2006, Frankfort, KY 6. Hilton T, Duffy S, Dennis M, Ford J, Garner B and Panzarella. Developing a Plan to Reduce Adolescent Relapse via Early Re-Intervention [Think Tank] Joint Meeting on Adolescent Treatment Effectiveness. April 25 27, 2007, Washington D.C. 5/16/17 10

11 7. Wisdom J, Hayes R, Hilton T, and Ford J. Developing Adolescent Drug Treatment Cultures That Value Data [Think Tank] Joint Meeting on Adolescent Treatment Effectiveness. April 25 27, 2007, Washington D.C. 8. Hoffman K, Ford J, Choi D, Greenawalt J, Free Burke P, Edmundson E, Gallon S and McCarty D. Days to Treatment and Early Retention: The Effect of Wait-Time to Treatment on Treatment Retention (Poster Presentation). College on Problems of Drug Dependence. June 20, 2007, Quebec City, Quebec. 9. Ford JH. Assessing Employee Attitudes towards Organizational Change in Substance Abuse Treatment Agencies (Oral presentation). Academy of Health Services Research Annual Meeting. June, 2007, Orlando, Florida 10. Rieckmann T, Fussell H, Doyle K, Ford J, Riley K and McCarty D. Adolescent Substance Abuse Treatment Programs: Unique Challenges, Organizational Change and Sustainability (Poster Presentation). Addiction Health Services Conference. October 2007, Athens, Georgia. 11. Ford J. The NIATx Model: Using Process Improvement to Improve the Financial Health of Treatment Agencies (Oral presentation). Tennessee Adolescent Coordination of Treatment (T- ACT) Project. October Nashville, Tennessee 12. Ford J. The NIATx Model: Using Process Improvement to Impact Adolescent Access and Retention (Oral presentation). Tennessee Adolescent Coordination of Treatment (T-ACT) Project. October Nashville, Tennessee 13. Wisdom, J.P. and Ford II, J.H. The Management and Flow of Data in Drug Treatment Agencies. Summit: Using Performance and Outcomes Measures to Improve Treatment (Oral presentation). March 20-21, Los Angeles, California 14. Ford, J. Enhancing Client Access to and Engagement in Alcohol and Other Drug Services: Lessons Learned from Data-Based Quality Improvement Processes (Oral presentation). 8 th Annual California Information Management Conference and Exposition: Addressing the Needs of Mental Health, Alcohol and Other Drug Programs. April 9-10, Garden Grove, California. 15. Ford J. The NIATx Model: Lessons Learned and Adaptation to Mental Health National Grantee Conference on The Mental Health Block Grant and Data: Leading Change in Mental Health Systems (Oral presentation). Washington, DC, May 21-22, Quanbeck, A., Madden, L. Ford, J.H., McConnell, J., Gustafson, D.H., Edmundson, E. and McCarty, D. The Business Case for Process Improvement: Linking Treatment Access and Retention to Financial Performance Among Substance Abuse Providers (Poster Presentation). College on Problem Drug Dependence. June 14-19, San Juan, Puerto Rico. 17. Pulvermacher, A., Ford, J.H., Quanbeck, A., Gustafson, D.H., McCarty, D., McConnell, J. and Hoffman, K. Innovation Adoption: Lessons Learned from Recruiting Drug Treatment Agencies into a Randomized Control Trial (Poster Presentation). College on Problem Drug Dependence. June 14-19, San Juan, Puerto Rico. 18. Ford, J.H., Quanbeck, A., Pulvermacher, A., Gustafson, D.H., McCarty, D., Hoffman, K. and McConnell, J. Translating Ideas into Practice: Implementation of a Process Improvement RCT for 200 Drug Treatment Agencies (Poster Presentation). College on Problem Drug Dependence. June 14-19, San Juan, Puerto Rico. 19. Wisdom, J.P., Ford II, J.H., Mackey, D.L. and Wise, M. Drug treatment and data management: An analysis of information technology infrastructure (Poster Presentation). College on Problem Drug Dependence. June 14-19, San Juan, Puerto Rico. 5/16/17 11

12 20. McConnell KJ, McCarty D, Hoffman K, Bloom N, Quanbeck A, Pulvermacher A, Ford J, Wheelock A, Gustafson D. Management Practices in Substance Abuse Treatment (Oral presentation). Academy Health Annual Research Meeting, Washington, DC, June McConnell KJ, McCarty D, Hoffman K, Bloom N, Quanbeck A, Pulvermacher A, Ford J, Wheelock A, Gustafson D. Measuring and Explaining Management Practices in Substance Abuse Treatment (Oral presentation). American Society of Health Economists Annual Meeting, Duke University, NC, June Ford J, Bauerkemper J, Marotta J, and Wong T. How to Increase Engagement and Retention of Problem Gamblers in Treatment (Oral presentation). 22 nd National Conference on Problem Gambling. National Council on Problem Gambling. Long Beach, CA, June 26-28, Quanbeck, A., Madden, L., Ford, J. Linking treatment access and retention to financial performance: results from a federally funded demonstration project. (Poster Presentation). Mayo Clinic Conference on Systems Engineering, September 20-21, Rochester, MN. 24. Wheelock A, Ford J, Quanbeck A and Pulvermacher A. The First Call What Awaits Clients When They Call Seeking Treatment (Poster Presentation). Addiction Health Services Research Conference, Boston, MA October 20-22, Ford J, Wisdom JP and Wise M. Peek Inside the Box: How Information Flows through Drug Treatment Agencies (Oral presentation). Addiction Health Services Research Conference, Boston, MA October 20-22, Madden, L., Quanbeck, A., Farnum, S., Ford II, J.H., & Ball, S. The power of eliciting consumer input to design effective treatment systems. (Poster Presentation). College on Problem Drug Dependence. Reno, Nevada, June 20 25, Quanbeck, A., Ford, J.H., Pulvermacher, A., Robinson, J., Wheelock, A., McConnell, J., Hoffman, K., McCarty, D., Gustafson, D.H., Sviridova, V., & Kadunc, J. Assessing participation in a randomized trial evaluating improvement strategies in addiction treatment. (Poster Presentation). College on Problem Drug Dependence. Reno, Nevada, June 20 25, Ford, J.H., Quanbeck, A., Kraeff, C., Stathum, M., & Molfenter, T. Measuring the Impact of Change: Developing Statewide Process Improvement Performance Management Systems (Poster Presentation). College on Problem Drug Dependence. Reno, Nevada, June 20 25, Edmundson, E., McCarty, D., Fussell, H., Ford, J., & Molfenter T. The Change Leader Academy: Leadership Role in Developing Change Leaders for NIATx. College on Problem Drug Dependence (Oral presentation). Reno, Nevada, June 20 25, Pulvermacher, A., Madden, L., Zastowny, T., Edmundson, E., Ford, J.H., Quanbeck, A., Gustafson, D.H. & McCarty, D. Educating Addiction Providers to use the NIATx Process Improvement Model to Enhance Client Services (Oral presentation). College on Problem Drug Dependence. Reno, Nevada, June 20 25, Ford II, J.H., Robinson, J., Gustafson, D.H., Pulvermacher, A. and Quanbeck, A. Predicting Organizational Likelihood to Sustain Change Overtime (Poster Presentation). Addiction Health Services Research Conference, San Francisco, CA, October 28-30, Roosa, M., Scripa, J.S. and Ford, J. Using a Learning Collaborative to Implement Evidence Based Practice in Chemical Dependency Services: One County s Journey (Poster Presentation). Addiction Health Services Research Conference, San Francisco, CA, October 28-30, Reynolds, M.A. and Ford, J.H. (2009) Creating a Data Driven Culture for Change: What Questions Can your Data Ask or Help You Answer. Center for Substance Abuse Treatment (CSAT) 5/16/17 12

13 Strategic Planning for Providers to Improve Business Practices (Oral presentation). Arlington, VA October 21-23, Ford, J.H., Bardossi, J., Vandersloot, D., and Pulvermacher, A. (2010). Using process improvement to improve organizational co-occurring capacity: Results from a State of Washington pilot (Poster Presentation). The Quality of Behavioral Healthcare: A Drive for Change Through Research Conference Clearwater Beach, Florida on April 13-14, Krahn, DK, Ford, J, and Oliver, KA, (2010) Mental Health (MH) System Redesign (SR): Description and Initial Analyses of Predictors of Sustainability (Poster Presentation). 4th Annual VHA Mental Health Conference, July 27-29, 2010, Baltimore, MD. 36. Quanbeck, A, Wheelock, A., Ford, J.H., Pulvermacher, A., Robinson, J., McCarty, D.M. and Gustafson, D.H. (2010). Preliminary NIATx200 Results: Reducing Waiting Time from First Request to Assessment (Poster Presentation). College on Problem Drug Dependence, Scottsdale, AZ, June 12 to 17, Ford, J.H., Pulvermacher, A., Quanbeck, A, Wheelock, A., Robinson, J. and Gustafson, D.H. (2010). Staff Perspectives on Adopting Promising Practices: Lessons Learned from NIATx200 (Poster Presentation). College on Problem Drug Dependence, Scottsdale, AZ, June 12 to 17, Ford, J.H., Bardossi, J., Vandersloot, D., & Pulvermacher, A. (2010) Using NIATx Process Improvement Technology to Enhance Addiction Treatment Services for Persons with Co-occurring Disorders: Results from a State of Washington Pilot (Oral presentation). Addiction Health Services Research Conference, Lexington, KY. October 25-27, Quanbeck, A., Wheelock, A., Ford. J. Robinson, J, Pulvermacher, A., & Gustafson, D. (2010) 6,682 Calls for Help: Lessons Learned from Mini Walkthroughs of Addiction Providers Intake Systems (Oral presentation). Addiction Health Services Research Conference, Lexington, KY. October 25-27, Gustafson, D.H., Ford, J. Quanbeck, A., McCarty, D., Robinson, J. & Pulvermacher, A. (2010) NIATx 200: Preliminary Waiting Time Analysis (Oral presentation). Addiction Health Services Research Conference, Lexington, KY. October 25-27, Zehner, M., Ford, J., Warmolts, J. and Wexler, H (2011). NIATx, TASC & Drug Courts: Implementing Tools for Evaluating and Removing Barriers between CJS and Treatment: One Step at a Time (Oral presentation). 17 th National TASC Conference on Drugs and Crime, Denver, CO. May 4-6, Ford, J., Krahn, D., Oliver, KA. And Wise, M. Measuring and Improving Sustainability in Mental Health Systems Redesign (Oral presentation) Annual Research Meeting of Academy Health, Seattle, WA. June 12-14, Quanbeck, A.; Hoffman, K.; Ford II, J.; Wrede, F.; Wright, D.; Lambert-Wacey, D.; Chvojka, P.; Hanchett, A.; McCarty, D. Improving data systems to measure waiting time: Lessons learned (Oral presentation). Addiction Health Services Research Annual Conference. Fairfax, VA. October 4-5, Ford J.; Zimmerman, D.; Robinson, J.; Batina, N.; and Gustafson, D. Moderation Analysis of NIATx200 Outcomes: Effect of QI and Organizational Attributes (Oral presentation). Addiction Health Services Research Annual Conference. Fairfax, VA. October 4-5, Quanbeck, A.; Gustafson, D.; Ford, J.; Pulvermacher, A.; French, M.; McConnell, K.; and McCarty D. NIATx200: Study Description and Lessons Learned (Oral presentation). American Public Health Association 139 th Annual Meeting, Washington, DC. October 29-November 2, /16/17 13

14 46. Grazier, K.; Ford, J., Quanbeck, A.; and Oruongo, J. NIATx200: Organizational Attributes Related to Participation (Oral presentation). American Public Health Association 139 th Annual Meeting, Washington, DC. October 29-November 2, Ford, J.; Zimmerman, D.; Robinson, J.; Batina, N. and Gustafson, D. NIATx200: Influence of Organizational Quality Attributes on Study Outcomes (Oral presentation). American Public Health Association 139 th Annual Meeting, Washington, DC. October 29-November 2, Gustafson, D.; Quanbeck, A.; Robinson, J.; Ford, J.; Pulvermacher, A.; and McCarty, D. NIATx200: Impact of the Study Interventions on Access and Retention (Oral presentation). American Public Health Association 139 th Annual Meeting, Washington, DC. October 29- November 2, Hoffman, K.; Choi, D.; Kim, M.; Ford, J.; & McCarty, D. Use of High Resolution Quantile Regression to Analyze Wait Time to Treatment Data (Poster Presentation) Annual Research Meeting of Academy Health, Orlando, FL. June 24-26, Wise, M.; Mahoney, J.; FordII, JH.; Clemson, L.; Smedly, R.; Gobel, V.; Lecey, V.; Gustafson, D.; & Isham, A. Barriers and Facilitators to Sustaining Falls Prevention Behaviors: Lessons from Stepping On Graduates (Poster Presentation) 6 th Annual Department of Medicine Research Day at University of Wisconsin-Madison, Madison, WI. June 7, Ford II, JH, Moon TJ, Robinson J, McCarty D and Gustafson D. Transference of Knowledge: Impact of Sharing and Implementing Promising Practices on NIATx200 Outcomes (Oral Presentation). Addiction Health Services Research, October 23-25, Portland, OR. 52. Ford II JH; Robinson J; Krahn D; McCarty D and Gustafson D. Role of Staff Perceptions about Sustainability on Sustained Improvements (Poster Presentation). Addiction Health Services Research, October 23-25, Portland, OR. 53. Molfenter T; Ford II JH and Gustafson D. The Relationship Between Organizational Characteristics and Continuous Quality Improvement (CQI) Performance (Poster Presentation). Addiction Health Services Research, October 23-25, Portland, OR. 54. K. Alanis-Hirsch, R. Croff, J. Ford, L. Schmidt, D. McCarty, M. Chalk Strategies to influence attitudes towards pharmacotherapies for alcohol and opioid use disorders (Poster Presentation). College on Problem Drug Dependence, June 15-19, San Juan, PR 55. R. Croff, K. Alanis-Hirsch, J. Ford, L. Schmidt, M. Chalk, D. McCarty. Strategies to increase family influence on patient decisions about medication-assisted treatment (Poster Presentation). College on Problem Drug Dependence, June 15-19, San Juan, PR 56. Ford JH 2 nd, Croff R, Chalk M, Alanis-Hirsch K, Johnson K, Schmidt L and McCarty D. Strategies to Implement and Sustain Medication Use for Alcohol and Opioid Disorders. (Poster Presentation). Addiction Health Services Research, October 15-17, Boston, MA. 57. Ford JH 2 nd and Robinson J. Teaching and Learning Styles in Quality Improvement: Identification and Impact on Process Outcomes. Addiction Health Services Research, October 15-17, Boston, MA. 58. Ford JH 2 nd, Croff R, Chalk M, Alanis-Hirsch K, Johnson K, Schmidt L and McCarty D Strategies to Increase the Sustainability of Medication Assisted Treatment. AMERSA. November 6-8, San Francisco, CA 59. Garner, B. R., Chaple, M., Ford, J., Gotham, H., Kaiser, D. J., Martino, S., Rieckmann, T., Rockford, D., Speck, K., Vandersloot, D., & Zehner, M. (2015, September). Implementing brief intervention for substance use within HIV/AIDS settings: Preliminary findings from Substance 5/16/17 14

15 Abuse Treatment to HIV care (SAT2HIV) project. Poster presented at SIRC: Society for Implementation Research Collaboration, Seattle, WA. 60. Ford II JH, Abraham A, Lupulescu-Mann N, Croff R, Johnson K, Chalk M, Schmidt L and McCarty D. Increasing medication use for alcohol and opioid disorders through organizational change. (Poster Presentation) College on Problem Drug Dependence. June 11-16, Palm Springs, CA 61. Ford II JH, Oliver KA, Cates-Wessel K, Giles M, Krahn D and Levin F. The Impact of Performance in Practice on Physician Practice Improvements and Person Centered Care AHRQ Research Conference. October 4 to 6, Garner, B. R., Bradshaw, M. R., Chaple, M., Ford, J., Gotham, H., Kaiser, D. J., Martino, S., Parrish, B. L., Rieckmann, T., Rockford, D., Speck, K., Vandersloot, D., & Zehner, M. (2015, October). Implementing a brief intervention for substance use within HIV/AIDS organizations: Factors associated with perceived urgency for change. Poster presented at Addiction Health Services Research (AHSR) Conference, Marina Del Rey, CA 63. Ford II JH, Abraham A, Lupulescu-Mann N, Croff R, Chalk M, Johnson K, Schmidt L and McCarty D. Medication Research Partnership: Implementing Change to Increase Medication Use for Alcohol and Opioid Disorders Addiction Health Services Research Conference (Oral Presentation) October 14 to 16, 2015, Marina Del Rey, CA 64. Ford II JH, Oliver KA, Cates-Wessel K, Giles M, Krahn D and Levin F. Performance in Practice: Impact on Physician Practice and Person Centered Care. Addiction Health Services Research Conference (Oral Presentation). October 14 to 16, 2015, Marina Del Rey, CA 65. Ford II JH, Oliver KA, Cates-Wessel K, Giles M, Krahn D and Levin F. Performance in Practice Completion: Its Impact on Physician Practice Improvements and Perceptions of Person-Centered Care. AMERSA Annual Conference (Poster Presentation). November 5 to 7, McGovern MP, Ghosh A, Ford II JH, Osborne EL, Moriarity S and Sanders E. Operationalizing a Framework of Barriers and Facilitators to Implementation: The CFIR Index. Addictions Health Services Research Conferenece (Poster Presentation). October 13-15, Seattle Washington 67. Ford II JH Saldana L, Schaper H, Campbell M, Zehner M and McGovern MP. Adaptation of the Stages of Implementation Completion for NIATx Implementation Strategies. Addictions Health Services Research Conference (Poster Presentation). October 13-15, Seattle Washington 68. Ford II JH, Robinson J and Stumbo S. Assessing Long-Term Sustainability of Wait Time Improvements from Participation in the NIATx200 Quality Improvement Collaborative. Addictions Health Services Research Conference (Oral Presentation). October 13-15, Seattle Washington 69. Stumbo S, Green CA, Scheirer MA and Ford II JH. Factors Influencing the Long-Term Sustainability of Quality Improvements Made in Addiction Treatment Facilities. Addictions Health Services Research Conference (Oral Presentation). October 13-15, Seattle Washington 70. Garner, B. R., Ball, L., Bradshaw, M., Chaple, M., Ford, J., Gotham, H., Kaiser, D., Martino, S., Rieckmann, T., Rockford, D., Speck, K., Tueller, S., Vandersloot, D., Wolfe, A., & Zehner, M. (2016, October). Integrating brief intervention for substance use within AIDS service organizations: Preliminary findings from the Substance Abuse Treatment to HIV Care (SAT2HIV) project. Presentation at Addiction Health Services Research (AHSR) Conference, Seattle, WA. Invited and Refereed Presentations (Long Term Care) 5/16/17 15

16 1. Dattalo M, Wise M, Abramson B, Ford J, Kedrowski K, Mahoney J. Implementation of Evidence- Based Prevention Programs in Rural Wisconsin Counties. Wisconsin Institute of Healthy Aging (WIHA) Annual Healthy Aging Summit. Stevens Point, WI. 24 June Dattalo M, Wise M, Ford J, Johnson K, Kedrowsi K, Abramson B, Krasnowski K, Hvizdak A, and Mahoney J. Working with Community Leaders to Make Effective Health Promotion workshops Available in Rural Wisconsin Counties. Poster Presentation. UW-Madison Institute on Aging 26th Annual Colloquium. Madison, WI: 30 September Dattalo M, Ford J, Kedrowski K, Mahoney J. Bringing Healthy Aging to Scale: Will quality improvement coaching facilitate the dissemination of evidence-based health promotion programs to rural communities? Poster Presentation. American Geriatrics Society Annual Meeting Washington, DC: 15 May Ramly E, Ford J, Nace DA, Bahrinian M, Crnich C. Reducing Unnecessary Use of Antibiotics in Nursing Homes with a Complex Multi-Level Intervention: A Study Protocol. Poster session presented at the annual conference of the Agency of Health Care Research and Quality (AHRQ) cohosted with Academy Health Oct 4-6. Arlington, VA. 5. Ramly E, Ford J, Nace DA, Bahrinian M, Crnich C. Work System Redesign to Reduce Unnecessary Use of Antibiotics in Nursing Homes: A Mixed-Methods Study. Presented at the YoungOR19 conference of the Operations Research Society Sep Birmingham, UK. 6. Crnich C, Nace DA, Ramly E, Ford, J, Wetterneck T. Improving Antibiotic Prescribing in Nursing Homes through Work System Redesign. Presented at the annual conference of AMDA The Society for Post-Acute and Long-Term Care Medicine Mar Orlando, FL. 7. Ramly E, Ford J, Nace D and Crnich C. Work System Influences on Antibiotic Prescribing in Nursing Homes IDWeek (Poster Presentation). October 26-30, New Orleans, LA. 8. Ford J, Coughlin D, Nordman-Oliveira S, Schlaak M. Falls Prevention Process in Assisted Living Communities. Wisconsin Department of Health Services Focus Conference (Oral Presentation). October 16-17, Wisconsin Dells, WI 9. Ford J, Coughlin D, Nordman-Oliveira S, Schlaak M. Strategies to Assess and Prevent Falls in Assisted Living Communities. LeadingAge Wisconsin Echelon Meeting. January 27, DeForest, WI 10. Ford J, Coughlin D, Nordman-Oliveira S, Schlaak M. Strategies to Assess and Prevent Falls in Assisted Living Communities. Wisconsin Center for Assisted Living Peal Webinar. February 9, Madison, WI 11. Ford JH, Nordman-Oliveira S, Schlaak M, Dodds D, Potteiger M and Hyland J. Quantifying the Positive Effects of Music & Memory SM and ipads for Dementia Care. American Society on Aging Annual Conference (Oral Presentation). March 20-24, Chicago, IL. HONORS AND AWARDS Emerald Literati Network 2007 Highly Commended Award for On the validity of client-side vs. server side web log data analysis. Internet Research: Electronic Networking Applications and Policy 16(5) Ratner Student Project Award (2002) HIMSS Foundation Ph.D. Scholarship Award Winner (2002) JOURNAL OR ASSOCIATION REVIEWER FOR Journal of Healthcare Information Management Ad-Hoc Reviewer (1999-Present) Journal of Substance Abuse Treatment Ad-Hoc Reviewer (2010 Present) Journal of American Medical Informatics Association Ad-Hoc Reviewer (2003) 5/16/17 16

17 Administration and Policy in Mental Health and Mental Health Services Research Ad-Hoc Reviewer (2011 Present) BMC Health Services Research (2012 Present) Health Services Research Ad Hoc Reviewer (2011 Present) Implementation Science Ad Hoc Reviewer (2012 Present) Journal of Behavioral Health Services Research Ad Hoc Reviewer (2012 Present) American Public Health Association: Alcohol, Tobacco and Other Drugs Section Ad Hoc Reviewer ( ) Substance Abuse Ad Hoc Reviewer (2014 Present) Journal of Healthcare Quality Ad Hoc Reviewer (2014 Present) PROFESSIONAL SERVICE Grant Reviewer Patient Centered Outcomes Research Institute Reviewer for o PCORI Improving Health Systems Ad-Hoc Review Panel (2016 to present) o PCORI Improving Healthcare Systems Standing Review Panel (2013 to 2015) o PCORI Cycle III Improving Healthcare Systems Review Panel B (2013) o PCORI Phase 1 Addressing Disparities Review Panel (2012) o PCORI 13 Review Panel: ZRG1 IDM-C (70) (2012) Reviewer for NIDA Review Panel: ZDA1 GXM-A (4/2006) Community and Professional Service Associate Editor BMC Health Services Research ( ) Health Care Information and Management Systems Society o Member, Career Development Committee ( ) o Conference Proposal Reviewer (2000) o Member of the HIMSS ME-PI Committee ( ) National Summit on Defining a Strategy for Behavioral Health Information Management and Its Role within the Nationwide Health Information Infrastructure (2005) Providers Clinical Support Systems for Medication Assisted Treatment (PCSS-MAT) Steering Committee Member (2013 to 2015) SBIRT Ad Hoc Committee of the State of Wisconsin Council on Alcohol and Other Drug Abuse ( ) SOMMS Technical Consultant Group Meeting Setting Benchmarks and Targets (2008) Veterans Administration SUD Retention-Continuing Care Working Groupr ( ) University of Wisconsin Academic Staff Professional Development and Recognition Committee (2013 to 2015) Professional Memberships Academy Health (2001 Present) American College of Healthcare Executives o Member (1995 Present) o Fellow (2001 Present) American Geriatrics Society (2016 Present) American Society on Aging (2016 Present) 5/16/17 17

18 AMDA The Society for Post-Acute and Long-Term Care Medicine (2016 Present) Association for Medical Education and Research in Substance Abuse (xxxx Present) College on Problems of Drug Dependence (2008 Present) Health Care Information and Management Systems Society o Member and Fellow (1982 Present) o Life Fellow (2015 to Present) Life Member of Alpha Kappa Psi TEACHING EXPERIENCE NIATx Coaching Academy (Faculty) Madison, Wisconsin, March 29-30, Class size = 28 NIATx Coaching Academy (Faculty) Washington, D.C., January 11-12, Class size = 30. NIATx Change Leader Academy (Faculty) Oklahoma City, Oklahoma, September Class size = 24 NIATx Coaching Academy (Faculty) Madison, Wisconsin, July 29-30, Class size = 10. NIATx Coaching Academy for the NIATx200 Project (Faculty) Madison, Wisconsin, July 29-30, Class size = 10. Guest Lecturer for Industrial Engineering 691 (Spring 2004) Guest Lecturer for Industrial Engineering 466 (Fall 2002) Instructor for Industrial Engineering 691 Quality Management in Healthcare (Summer, 2001), Department of Industrial Engineering University of Wisconsin Madison. Class rating 3.43 ICTR CAP Dissemination and Implementation Research Short Course (Panelist) University of Wisconsin-Madison (October 28 29, 2013) ICTR CAP Dissemination and Implementation Research Short Course (Panelist) University of Wisconsin-Madison (April 15, 2015) Guest Lecturer for Population Health 703 Quality of Health Care (Fall 2016) 5/16/17 18