Many Thanks for the Invitation!

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1 Many Thanks for the Invitation!

2 Good work needs people with courage How together we can turn fear into courage... Tatjana Fuchs (Sociologist) Internationales Institut für empirische Sozialökonomie

3 The 3 most important aspects of a good job (out of a total of 57) Income and job security Stable, reliable income Job security Permanent employment contract very/extremely important (in %) 90% 89% 88%

4 Other Similiarities and Shared Values... 81% : Employment contracts should only be time-limited in exceptional cases.1 35% 46% 15% 4% fully agree generally agree generally not agree do not agree at all 74% : Temporary work should be limited. 30% 44% 21% 5% fully agree generally agree generally not agree do not agree at all 78% : Income differentials should be limited. 34% 45% 18% 4% fully agree generally agree generally not agree do not agree at all

5 Job Uncertainty in the Commerce Sector Job uncertainty... 60% 17% 23% Monotonous/tiring physical work.. 47% 34% 19% Time pressure & high work intensity... 34% 34% 32% Emotional demands... 30% 31% 38% Contradictory demands... 28% 20% 53% Few career prospects... Little influence... Organisation of working time... 26% 25% 23% 23% 31% 38% 58% 35% 43% 37% 19% 42% Work organisation-related problems... 21% 39% 40% Management style... 9% 47% 43% Quality of working environment... 26% 69% Very high Some No Stress Relations with co-workers...

6 Fear at the Workplace The most important role of managers is to create an environment in which people are passionately dedicated to winning in the marketplace. Fear plays an important role in creating and maintaining such a passion. Fear of competition, fear of bankruptcy, fear of being wrong and fear of losing can all be powerful motivating factors Andrew Grove, Co-founder and former CEO of Intel inhis book: Only the paranoid survive

7 ver.di Commerce's Courage Initiative Understanding fear Overcoming fear: Tips for employees Overcoming fear together: Tips for trade unionists Tips on how to instil courage Legal advice

8 Understanding fear: How and why does fear arise? Fear: Even today an important and meaningful mechanism! Prerception of external and internal processes: "My heart beats faster" Danger situations: e.g. threat of accident, storm weather, human threat (e.g. hold-up)... Thoughts: dangerous, threatening... Behaviour: e.g.going on alert, quick reaction Feeling: Fear Body: e.g. release of adrenalin, tachycardia, muscular tremor or disruption of bodily functions,... (prepare to flee, attack, fake death)

9 Understanding fear: How and why does fear arise? EXERCISE

10 Understanding fear: How and why does fear arise? EXERCISE Thoughts: acid... Body: salivation, digestion,

11 Understanding fear: How and why does fear arise? Conclusion! Our imagination can't help us : our body reacts! Distinguishing justified, well-founded fear from groundless, unrealistic fear does not get us very far. When we are frightenend, our bodies react - whether we like it or not. I can't take it anymore Ich verliere alles I will lose everythig!

12 Overcoming fear: How together we can turn fear into courage! Our thoughts are like adjusting screws that control our reaction to fear! There are many places where we can intercept and change our fear reactions. Tips & Tricks on how to develop courage

13 Overcoming fear: How together we can turn fear into courage! Our thoughts are like adjusting screws that control our reaction to fear!

14 Overcoming fear: How together we can turn fear into courage! Solidarity is the strongest basis for courage! Swedish survey carried out in 5 countries: Trade union members can deal with job insecurity signifcantly better than non-members: They trust their combined force and see their own strengths. They have learned through experience that through their actions they can influence their own lives. The more people become involved in shaping their own destiny the better they learn how to cope with their fears. A good collegial atmosphere and trade union solidarity are the best antidotes to fear!

15 Overcoming fear: How together we can turn fear into courage! Solidarity is the strongest basis for courage! Discovering similarities - Helping workers to understand how to defend their own interests: Providing competent support and encouraging workers to act independently; Getting workers to participate in negotiations; Actively dealing with problems and conflicts instils courage. Just standing back and observing, or waiting for something to happen, tends to increase fear. The first step towards action is the most important ingredient for developing courage!

16 Overcoming fear: How together we can turn fear into courage! Solidarity is the strongest basis for courage! Using the power of positive images and thoughts: Using images to remind people of heartening actions. Images can show that joint actions are possible;

17

18 Good jobs in the commerce sector need people with courage Presentation Ver.di s courage initiative Thank you for your attention! Questions and comments to: Tatjana.Fuchs@t-online.de Internationales Institut für empirische Sozialökonomie

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