Emotion-Focused Leadership: Assembling Emotions

Transcription

1 Emotion-Focused Leadership: Assembling Emotions May 22, AM PST Dr. Lola Gershfeld CEO & Board Dynamics Specialist Level Five Executive Eva Hackler VP of Operations DEB Construction

2 About Presenters Dr. Lola Gershfeld is a Board Dynamics Specialist and CEO of Level Five Executive, working with leaders, boards and teams to improve their effectiveness through the process of emotional connection. She is an expert in the field of board and team dynamics, a published author, and a developer of Mastering Emotional Connection Certification and leadership development programs. lola@ Eva Hackler is a VP of Business Operations at DEB Construction Company, one of the top 125 work places in Orange County, CA ranked by the Orange County Register. Eva received her Certification in Mastering Emotional Connection in February of 2018 and has been using the process since in her leadership style and her daily interactions in her company. ehackler@debconstruction.com Pepperdine University Von Karman Ave Irvine, CA June 6-8, 2018

3 Emotion-Focused Leadership: Assembling Emotions Dr. Lola Gershfeld CEO & Board Dynamics Specialist Level Five Executive Eva Hackler VP of Operations DEB Construction

4 of employees are constantly in conflict on some level 70 percent believe that managing conflict is a critically important leadership skill. A study commissioned by CPP Inc. publishers of the Myers-Briggs in 2016

5 Attachment Theory Wired Connection The longing for connection is the most powerful motivational force in our brain.

6 What is Emotion? LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-artfree&psig=AOvVaw16E2evsU41gdSkEC5NFtzH&ust= All the elements and experiences High-powered system to tell us what our needs are Move us to action in the service of those needs

7 Disconnections B A S I C PA N I C B A S I C F E A R B A S I C S A D N E S S If you are not aware of what is happening with people, emotionally, then you end up with the team that is disconnected and disengaged.

8 Emotion Your Alarm System Directs Our Interactions Moves Us to Action Turns On The Panic When we are unsure of our connection or we get disconnected, what all the research is saying is that there is a part of our brain that goes into panic.

9 Benefit #1: Better Listener People start to feel heard and understood LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-artfree&psig=AOvVaw16E2evsU41gdSkEC5NFtzH&ust= Not to dismiss emotions Not to solve a problem To understand their emotion Your leadership skills become more effective

10 Emotions are Powerful Emotions drive our interactions. They move us in a vey specific way.

11 Emotional Brain Emotion is the most powerful thing in the room. Dr. Joseph LeDoux Emotional Brain

12 ATD Conference in San Diego What are some of the challenges do you see with leadership development programs?

13 Challenge #1: Transferring the Knowledge I m kind of stuck here. How do I take the learning from the classroom and implement it in the workplace?

14 Elements of Emotions LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-artfree&psig=AOvVaw16E2evsU41gdSkEC5NFtzH&ust=

15 Slow the Emotion Down Helps people put it all together in a particular and safe way without judgement. You learn how to be present for people who are in distress.

16 Attachment Questions D o I M a t t e r? A m I I m p o r t a n t? W i l l y o u b e t h e r e w h e n I n e e d y o u? If for the majority of the time, you get a clear answer Yes, your mammalian brain stays calm and relaxed. If you get a No or a Maybe answer, your mammalian brain goes into panic, pushing for connection or withdrawing.

17 Benefit #2: Recognize and Prevent Disconnections When the bond of emotional connection is being broken or when there is a disconnect happens. You can detect when things are not going right Prevent from losing great talent You can keep the team focused on the goal

18 Challenge #2: Why Doesn t The Learning Stick? I don't need a response from you. Leaders get trained but somehow they lose their effectiveness. Why?

19 Simplify Emotions Surface Emotions Deeper Emotions Our perception is not the depth of how people feel. Engage to clarify. It s all about emotional signals.

20 Benefit #3: Make Better Decisions is I LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-artfree&psig=AOvVaw16E2evsU41gdSkEC5NFtzH&ust= M P R O V E S P R O D U C T I V I T Y THE FASTEST I N C R E A S E S C O L L A B O R AT I O N M I N I M I Z I N G W A S T E O F E F F O R T WAY TO CHANGE THE DANCE IS TO CHANGE THE MUSIC P R O M O T E S D E V E L O P M E N T S A V E S T I M E

21 Challenge #3: How Do We Close the Gap? I ll make you respond. The senior and middle management levels are not on the same page, there is constant tension.

22 5 Techniques in Working with Emotions 1 2 Slow things down Use soft voice Can I slow you down? You are saying something really important. Like singing a lullaby to the amygdala 3LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-art- free&psig=aovvaw16e2evsu41gdskec5nftzh&ust= Eye contact I see you, I accept, and I am staying present 4 Reflect Let me see if I am hearing you correctly 5 Reframe I know how much you care about this project

23 Challenge #4: What Can We Do Better During a Transition? The company is going through a transition. There is a lot of tension, people feel stressed, lost, and most of the time, we don't know how to deal with it.

24 Working With Emotions Will Help You To LylQKHaTaAcQQjRwIBw&url=http%3A%2F%2Fwww.clipartpanda.com%2Fcategories%2Frobot-clip-artfree&psig=AOvVaw16E2evsU41gdSkEC5NFtzH&ust= Listen Better Listen with your heart Close the Gaps prevent disconnections Make Better Decisions In Leadership While putting the emotion in, it takes the emotional charge out.

25 Mastering Emotional Connection Certification Mastering Emotional Connection Level 1 Certification* Day 1: Gain a deeper knowledge of emotions so that you can restructure distressed interactions and take the team to the next level of relationship proficiency. Day 2: Practice the skills to use the cycle of interaction Location: Pepperdine University framework so that you can lead people into connectivity Von Karman Ave, Room 235, Irvine, CA Mastering Emotional Connection and Train-the-Trainer* Pepperdine University Von Karman Ave Irvine, CA Day 3: Gain greater mastery in EmC so that you can bring about the power of unifying people s relationships and the magnificent results that you all want. June 6-8, 2018 *Attendees earn HR recertification credits toward PHR, SPHR, and GPHR credit hours!

26 Questions

27 Happy Connections For more information please visit our website www.