Personality Perspectives. Do You Really Know Who You Are Supervising?

Transcription

1 Personality Test

2 Personality Perspectives Do You Really Know Who You Are Supervising?

3 Four Personality Types The Talker The Worker The Thinker The Mediator

4 The Talker Often seen as enthusiastic, expressive, emotional, and demonstrative. They are seen as people who are the life of the party, spending time conversing and sharing stories. They tend to make decisions based on emotions.

5 The Talker Things that embarrass others are often positive experiences for them. On the surface they appear to be happy but underneath they long for attention, acceptance, and approval. They tend to wilt under criticism and poor reviews.

6 The Worker Often perceived as being a born leader and goal oriented. Tend to be strong willed, decisive, straight forward and move quickly to action. They desire to be in control, not easy to recognize their own weaknesses. Workers are born leaders; therefore they need to see tasks accomplished.

7 The Worker They have a strong need for achievement and appreciation. When workers do not receive credit or people do not thank them, they often say after all I ve done for them. We all like to accomplish what we set out to do and enjoy being appreciated, but for the worker, these become emotional needs.

8 The Thinker Perceived as analytical, serious, purposeful, schedule-oriented, detail conscious, orderly, organized and disciplined. The thinker is somewhat a perfectionist who must have their lives in order and hopefully everyone else s as well.

9 The Thinker Because the thinker is unwilling to express their needs, others are thrown into a guessing game. We all appreciate order and sensitivity, but for the thinker these traits become emotional needs.

10 The Mediator The mediator is often viewed as quiet, unassuming, supportive, warm friendly listeners, who are east to get along with. They enjoy personal contact and shared responsibility. Their goal is to keep peace, when this does not happen they tend to withdraw and shut down emotionally, they retreat until the war is over.

11 The Mediator The mediator is often viewed as quiet, unassuming, They need respect and a feeling of worth, these are emotional needs for the mediator. Because the mediator is a low-key person, they may be taken for granted.

12 Important Things To Remember The Talker To Motivate: appeal to their need to talk. To Compliment: recognize them for their team spirit and enthusiasm. To Counsel: demonstrate how their input will encourage and influence the team. To Correct: counter any criticism with positive feedback, keep a balance. To Delegate: Allow time to express themselves, such as during a staff meeting have them report out on something, maybe a prior assignment.

13 Important Things To Remember The Worker To Motivate: appeal to their leadership skills. To Compliment: praise their attention to detail and how that makes a difference. To Counsel: get straight to the point, tell what s broken and how it needs to be fixed. To Correct: assure they are not deficient but we all can stand to tweak our crafts. To Delegate: appeal to their need to be in charge.

14 Important Things To Remember The Thinker To Motivate: appeal to their need to be correct and accurate. To Compliment: praise their logical approach and efficiency. To Counsel: describe the process you will follow to produce the results you both want; ask for input. To Correct: specify behavior; outline how present behavior should be changed; set up feedback checkpoints. To Delegate: answer all questions; establish target dates.

15 Important Things Continued The Mediator To Motivate: show them how doing what you ask will strengthen their relationship with others. To Compliment: praise how they are regarded by others. To Counsel: give plenty of time to explore their feelings; create a non-threatening environment. To Correct: reassure them that your intention is to change their inappropriate behavior, not to judge or blame them. To Delegate: appeal to their sense of team spirit and loyalty; explain the importance of completing a task on time and in a certain way.

16 Remember That: Talkers Need attention Wilt under criticism Workers Need appreciation for all they have done Become disheartened under chaos Thinkers Need order and sensitivity Become disheartened under chaos Mediators Need respect and feeling of worth Withdraw when they feel ignored

17 Directions Personalities Take Personality Directions The Right Way My Way The Easy Way The Fun Way

18 Personality Style Analysis After viewing the behaviors of each Personality Style, complete this worksheet on how you would adapt YOUR behavior to best meet their needs. Time? Talker Worker Thinker Mediator Dialogue/Communication? Talker Worker Thinker Mediator If you were managing this type of employee, what could you do to meet his/her needs and expectations? The Talker The Worker The Thinker The Mediator