Bill Drake August 2, 2016 FIRO - B

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1 Bill Drake August 2, 2016 FIRO - B

3 THE MYTH OF THE GREAT MAN

4 Leadership is Like an Iceberg - Most is Hidden From View GREAT ACHIEVEMENT Charisma, oratory, bold decisions MANAGING RELATIONSHIPS Motivation, managing conflict, choosing and developing talent, providing feedback, promoting change

5 Can we Change? Nature vs. Nurture

6 Personality YES. Preference Behaviors Leadership consists of an observable set of skills that can be learned, practiced and honed over time. Perceptions

7 Ignoring or not inviting feedback Not recognizing that subordinates have a tendency to tell you what they think you want to hear!!

8 Leadership s First Commandment : Leaders must both possess and continually seek, self-knowledge Leaders invite camera-lens feedback from subordinates, peers, bosses, customers, and suppliers AND they return it

9 Fundamental Interpersonal Relations Orientation Behavior

10 FIRO-B Theory of interpersonal relations developed by psychologist William Schutz in the late 1950 s. Theory posits that three dimensions of interpersonal relations are necessary and sufficient to explain most human interaction: Inclusion Control Affection

11 FIRO-B measures how you typically behave with others and how you expect them to act toward you FIRO-B can increase your understanding of behavior in areas such as: how you come across to others and why this may not be the way you see yourself how and why conflict develops between well-meaning people suggest alternative ways of behaving that will increase your effectiveness

14 Expressed (e) The behaviors a person expresses towards others (the behavior that is initiated by you what you do that others can easily observe)

15 Wanted (w) How the person wants others to behave or feel towards them (what you really want from others)

16 Inclusion is about: recognition, belonging, participation, contact with others, & how you relate to groups (refers to being involved with others)

17 Control is about: influence, leadership, responsibility & decision making (refers to power)

18 Affection is about: closeness, warmth, sensitivity, openness & how you relate to others one-on-one (refers to being up close & personal )

19 The FIRO-B Model: INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed (e) Wanted (w)

20 The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed (e) I make an effort to include others in my activities. I try to belong, to join social groups to be with people as much as possible. I try to exert control and influence over things. I enjoy organizing things and directing others. I make an effort to get close to people. I am comfortable expressing personal feelings and I try to be supportive of others. Wanted (w)

21 The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed (e) Wanted (w) I want other people to invite me to belong. I enjoy it when others notice me. I feel most comfortable working in well-defined situations. I try to get clear expectations and instructions. I want others to act warmly toward me. I enjoy it when people share their feelings with me and when they encourage my efforts.

22 The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed (e) I make an effort to include others in my activities. I try to belong, to join social groups to be with people as much as possible. I try to exert control and influence over things. I enjoy organizing things and directing others. I make an effort to get close to people. I am comfortable expressing personal feelings and I try to be supportive of others. Wanted (w) I want other people to invite me to belong. I enjoy it when others notice me. I feel most comfortable working in well-defined situations. I try to get clear expectations and instructions. I want others to act warmly toward me. I enjoy it when people share their feelings with me and when they encourage my efforts.

23 FIRO-B Scores 0-2. Low. Your preference for this behavior is selective 3-6. Medium. Your preference for this behavior is moderate 7-9. High. You have a strong preference for this behavior

24 Total Need Score Range: 0-54 The Total Need score summarizes how strong your need is in general for interpersonal contact and interaction = Low. Interaction with others is not a strongly felt need. You may be independent and be perceived as cool, impersonal or overly-rational. You might have a small circle of enduring, close relationships = High. You enjoy engaging with others frequently. You seek out, work on and enjoy personal relationships. You prefer to involve others and share decision making. Being alone makes you uncomfortable.

25 Total Expressed and Wanted Scores Range: 0-27 The Total Expressed score summarizes how much you usually like to initiate action while relating to others. The Total Wanted score shows how much you prefer that others take the initiative.

26 FIRO-B Scores 0-2. Low. Your preference for this behavior is selective 3-6. Medium. Your preference for this behavior is moderate 7-9. High. You have a strong preference for this behavior

28 The Johari Window

29 The Johari Window

30 The Johari Window

31 The Johari Window

32 Johari Window

C O N T E N T S ... v vi. Job Tasks 38 Job Satisfaction 39. Group Development 6. Leisure Activities 41. Values 44. Instructions 9.

C O N T E N T S ... v vi. Job Tasks 38 Job Satisfaction 39. Group Development 6. Leisure Activities 41. Values 44. Instructions 9. C O N T E N T S LIST OF TABLES LIST OF FIGURES v vi INTRODUCTION TO THE FIRO-B INSTRUMENT 1 Overview of Uses 1 THEORY OF INTERPERSONAL NEEDS 3 The Interpersonal Needs 3 Expressed and Wanted Needs 4 The