A Closer Look at the New Science of Motivation

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A Closer Look at the New Science of Motivation Presented by Susan Fowler co-author OPTIMAL MOTIVATION Legal Notice: These slides are being provided to support your participation in the online seminar

1 A Closer Look at the New Science of Motivation Presented by Susan Fowler co-author OPTIMAL MOTIVATION Legal Notice: These slides are being provided to support your participation in the online seminar which took place on October 3, 2012 and represent the proprietary intellectual property of The Ken Blanchard Companies. They are protected under international copyright law and cannot be resold, rented, loaned, or circulated to any third party. Additionally, they may not be duplicated or reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the expressed written consent of The Ken Blanchard Companies The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

2 Select a To-Do Consider an upcoming meeting, call, or even today s session The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Being here resonates with me; I feel it could make an important difference to others in my organization and/or help me fulfill a meaningful purpose.

3 Why Am I Here? 1. I am not really here. 2. I am being paid to be here. 3. I have to be here; I d be afraid of what might happen if I wasn t. 4. Being here aligns with my values and will help me and my organization reach important goals. 5. Being here resonates with me; I feel it could make an important difference to others in my organization and/or help me fulfill a meaningful purpose. 6. I am inherently interested in being here; it is fun for me. OM 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

4 The Paradigm of Optimal Motivation You are always motivated it is the quality of motivation you have that makes a difference The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Traditional Motivation People are either motivated

2012 The Ken Blanchard Companies, Susan Fowler,

The Pecking Pigeon Paradigm 2012 The Ken Blanchard Companies, Susan Fowler, David

The Famous Soma Puzzle Experiments 2012 The Ken Blanchard Companies, Susan Fowler,

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and

8 The Paradigm of Optimal Motivation Motivation is a skill You can learn to choose a higher quality of motivational experience The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

10 Generating Employee Work Passion (EWP) Five Intentions: Greater tendency to endorse the organization Consistently perform at a higher level Intent to stay in the organization Contribute discretionary effort on behalf of the organization Altruistic citizenship behavior Factors 1. Autonomy 2. Meaningful work 3. Career and job growth 4. Feedback 5. Workload balance 6. Task variety 7. Collaboration 8. Performance expectations 9. Procedural justice 10.Distributive justice 11.Connectedness with colleagues 12.Connectedness with leader 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

11 A work force with employee work passion has a decided competitive advantage in the marketplace The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

12 Who Is Responsible for EWP Factors? Autonomy (feeling of choice) Workload balance Task variety Meaningful work Collaborative work Connectedness with colleagues Connectedness with leader Me; Individuals 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

A Startling Aspect of This Research Is The extent to which employees see themselves as being responsible for improving their work environments rather than seeing this responsibility as

13 A Startling Aspect of This Research Is The extent to which employees see themselves as being responsible for improving their work environments rather than seeing this responsibility as solely their managers or the organization s role The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

14 Optimal Motivation The animating dimension behind an individual s employee work passion The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Research Shows Intent: Optimal Motivation Suboptimal Motivation Indifferent Motivation To use discretionary effort To perform To endorse To stay.47***.57***.47***.36***.52***.02 -.10.03.01.-.06 -.

15 Research Shows Intent: Optimal Motivation Suboptimal Motivation Indifferent Motivation To use discretionary effort To perform To endorse To stay.47***.57***.47***.36***.52*** To be an organizational citizen 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

The Nature of Suboptimal Motivation 2012 The Ken Blanchard Companies, Susan Fowler,

Consider This 2012 The Ken Blanchard Companies, Susan Fowler, David Facer,

External Motivation: The Tradeoff You are less likely to have the energy or persistence necessary to achieve long-term goals that lead to the external rewards you seek.

19 External Motivation: The Tradeoff You are less likely to have the energy or persistence necessary to achieve long-term goals that lead to the external rewards you seek. Even if you achieve your goals and reap the reward, you are not likely to experience energy, vitality, or a sense of positive well-being 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

The Nature of Optimal Motivation 2012 The Ken Blanchard Companies, Susan Fowler, David

21 When you experience Optimal Motivation, good things happen. Deliver 31% higher productivity Demonstrate 3 times higher creativity on the job Are 10 times more engaged by their jobs Are 40% more likely to receive a promotion within a year Generate 37% greater sales figures Are 3 times more satisfied with their jobs Results from frequency of positive moment-to-moment interactions 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V OM

22 Self-Regulation Proactively managing your thoughts, feelings, attitude, and behavior so you can sustain positive effort over time 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

23 Mindfulness Noticing, being aware, and being attuned to what is happening in the present moment without judgment or reaction 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

24 Quality of A-R-C Recognize and satisfy these three basic psychological needs 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Autonomy Is a Choice Man s Search for Meaning by Viktor Frankl 2012 The Ken Blanchard Companies,

Relationships That Work 2012 The Ken Blanchard Companies, Susan Fowler, David

Mastery over Life s Circumstances 2012 The Ken Blanchard Companies, Susan Fowler, David

31 Developed Competence The only way you can feel effective is to be effective over time The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

32 Examine Quality of A-R-C Are your three basic psychological needs being satisfied or undermined? 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

33 Poll Question What is your current Motivational Outlook for an important task, goal, or skill? 1. Disinterested 2. External 3. Imposed 4. Aligned 5. Integrated 6. Inherent 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

The Skill of Activating Optimal Motivation Shifting to a more optimal Motivational Outlook Using high quality of selfregulation Satisfying need for high quality of A-R-C Experiencing sustained

34 The Skill of Activating Optimal Motivation Shifting to a more optimal Motivational Outlook Using high quality of selfregulation Satisfying need for high quality of A-R-C Experiencing sustained energy, vitality, and positive well-being for yourself and others 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V OM

35 A Leader cannot Motivate anyone But a leader can create a work environment where Optimal Motivation is more likely to be experienced The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Three Highly Effective Methods for Activating Optimal Motivation with Others 1. Conduct Motivational Outlook Conversations 2. Use Optimal Motivation best practices.

36 Three Highly Effective Methods for Activating Optimal Motivation with Others 1. Conduct Motivational Outlook Conversations 2. Use Optimal Motivation best practices. (Avoid A-R-C undermining practices) 3. Lead with the language of Optimal Motivation 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Poll Question: A-R-C Undermining Practices Which of these do you most need to eliminate? 1. Use command and control 2. Rely on your power and authority 3.

37 Poll Question: A-R-C Undermining Practices Which of these do you most need to eliminate? 1. Use command and control 2. Rely on your power and authority 3. Insist that business and work be impersonal 4. Be negative about self and others 5. Overemphasize individualism 6. Promote relentless mantra of productivity and results 7. Have narrow tunnel vision 8. Act as judge and jury 9. Focus only at micro-level 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Poll Question: Optimal Motivation Best Practices Which of these do you most need to embrace? 1. Invite choice 2. Provide rationale and informational feedback 3. Show empathy and caring 4.

38 Poll Question: Optimal Motivation Best Practices Which of these do you most need to embrace? 1. Invite choice 2. Provide rationale and informational feedback 3. Show empathy and caring 4. Deepen interpersonal openness and appreciation 5. Foster aligned or integrated identity with group 6. Demonstrate commitment to mutual purpose 7. Stimulate initiative and creativity 8. Foster increased confidence 9. Emphasize continual learning 2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V

Senior Consulting Partner, Author The Ken Blanchard Companies

40 DON T LET YOUR EGO HIJACK YOUR CAREER Questions & Answers David Witt Program Director The Ken Blanchard Companies Susan Fowler Senior Consulting Partner, Author The Ken Blanchard Companies 2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

DON T LET YOUR EGO HIJACK YOUR CAREER Resources Situational Self Leadership and the One Minute Manager Ken Blanchard, Susan Fowler, and Laurence Hawkins Why We Do What We Do Edward Deci and

42 DON T LET YOUR EGO HIJACK YOUR CAREER Resources Situational Self Leadership and the One Minute Manager Ken Blanchard, Susan Fowler, and Laurence Hawkins Why We Do What We Do Edward Deci and Richard Flaste Leading at a Higher Level Ken Blanchard, et. al. The Leader Within Drea Zigarmi, Ken Blanchard, et. al The Ken Blanchard Companies. All rights reserved. Do not duplicate.

43 DON T LET YOUR EGO HIJACK YOUR CAREER Poll: What additional resources would you be interested in? a. Blanchard research and white papers b. Information on upcoming Blanchard events c. Information on other Blanchard products and services 2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

44 DON T LET YOUR EGO HIJACK YOUR CAREER Thank You To learn more about how The Ken Blanchard Companies can help you improve skill development in your organization, please visit: Or call Blanchard at: Continue the conversation at The Ken Blanchard Companies. All rights reserved. Do not duplicate.

An Invitation 2012 The Ken Blanchard Companies, Susan Fowler, David Facer,

3 Skills For Activating Optimal Motivation At Work

3 Skills For Activating Optimal Motivation At Work Susan Fowler Senior Consulting Partner The Ken Blanchard Companies Legal Notice: These slides are being provided to support your participation in the