MEDECINS SANS FRONTIERES INDEPENDENT. NEUTRAL. IMPARTIAL.

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1 MEDECINS SANS FRONTIERES INDEPENDENT. NEUTRAL. IMPARTIAL.

2 WHEREVER THE NEED IS GREATEST Médecins Sans Frontières/Doctors Without Borders (MSF) is an independent medical humanitarian movement that aims to deliver emergency medical care where it is needed most. We are independent, neutral and impartial. We are guided by medical ethics, and driven by the belief that every human being deserves access to medical care, regardless of race, religion or political affiliation. MSF works in nearly 70 countries around the world. We deliver emergency care to people affected by conflict and violence, epidemics and disease, healthcare exclusion and natural disasters.

3 OUR VALUES We are: Independent The majority of MSF s funding comes from our individual supporters around the world (5.7 million in 2015), rather than governments or institutions; this safeguards the independence of our decisions and actions on the ground. Neutral In a conflict situation, we don t take sides. We go where people s medical needs are greatest. Impartial We provide free medical care to people who need it most. It doesn t matter what country they come from, which religion they belong to, or what their political affiliations are. All that matters is that they are human beings in need.

4 OUR PRESENCE IN THE REGION Our operations MSF is delivering emergency medical care across the region. Including countries such as Yemen, Iraq, Syria, Palestine, Jordan and Lebanon. A support hub in the UAE MSF has been in the UAE since Our work here includes communications, fundraising and recruitment to support our operations in the region.

5 THE YEAR OF GIVING IN THE UAE 2017 has been designated as 'The Year of Giving' by UAE President Sheikh Khalifa Bin Zayed Al Nahyan. This initiative aims to encourage organisations and individuals alike to contribute what they can to 'make a difference' in the lives of others. As an independent medical-humanitarian movement, delivering lifesaving treatment where it's needed most, MSF is an ideal organisation for people to donate to during this Year of Giving.

6 OUR OBJECTIVE WITH THIS PR CAMPAIGN Is to position MSF as the preferred organisation for people and businesses in the UAE to donate to in 2017 and beyond.

7 OUR TARGET AUDIENCE The fact that the Year of Giving is an initiative aimed at encouraging people to make a positive difference in the lives of others. In light of this, there is no single demographic we would like to target in the country, but all of those living in the UAE, with an emphasis on the individual.

8 INSIGHT Our donors are international:*: Many live in the UAE but come from all around the world Our donors are mostly made up of individuals, but also include small and medium enterprises 71% of our supporters donate via online; almost all of our new supporters come to us via our website Many of our donors speak arabic and english, but most donate through our english language portal Many of our donors like to designate their gifts to specific causes, but we prefer undesignated donations, as this gives us the ability to act freely in an emergency. *all information relates to MSF UAE

9 OUR VOICE MSF's voice is active and conveys a sense of urgency. As an emergency medical response organisation, it is important that our messages are concise, to the point and that they reflect the nature of the work they refer to. We respect the dignity of our patients and reject narratives and imagery that portray people and populations as helpless.

10 This campaign should be available to use at any point in PROJECTED TIME FRAME

11 INDICATORS OF SUCCESS As a result of this campaign, we would like to see an increase in the number of of supporters in the UAE and specifically: A greater number of donors based in the UAE.

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