FamilyCare Health. Community Benefit Program 2015 & Health Happens Here. Heatherington Foundation. for Innovation and Education in Health Care

Transcription

1 FamilyCare Health Community Benefit Program 2015 & 2016 Heatherington Foundation for Innovation and Education in Health Care Health Happens Here

2 Transforming health care together Dear friends and colleagues, Serving the community for more than 30 years, FamilyCare Health (FCH) continues to work with a wide variety of community partners to improve the health of our members and the communities in which they live. We provide operational and capital support in the form of grants, sponsorships, and donations from both FamilyCare Health and the Heatherington Foundation for Innovation and Education in Health Care. FamilyCare Health continues to make these community investments across a broad spectrum of organizations throughout our service area. We recognize that our community partners work diligently to address the complex challenges of daily life in our communities. We applaud the work of our community partners as they effectively address low-income/ affordable housing, food insecurity, nutrition awareness, job training, education, care coordination, and access to quality care, as well as the need for new and renovated facilities. We are pleased to contribute in whole and in part with other funders to make these projects count for our shared communities. This brief report shares the significant numbers and some of the dynamic accomplishments and success stories of the innovative programs and services which advance our collaborative mission to transform health care and wellness in the tri-county area and beyond. Jeff Heatherington President & CEO FamilyCare Health Quality/Satisfaction Population Health Cost Reduction Individual/Community Resilience Traditional Health Workers Community Partnerships P²ORTs Multidisciplinary Service Delivery Trauma Informed Care Community Determinants of Health 1 FamilyCare Health Community Benefit Program 2015 & 2016

3 FY 2015 & 2016 by the numbers In 2015 & 2016, FamilyCare Health and the Heatherington Foundation awarded a combined total of: $12,524,422 $58,000 charitable care contributions $568,928 community sponsorships $2,886,815 grants $2,348,315 operational $538,500 capital $9,010,679 donations $3,510,679 operational $5,500,000 capital HOUSING WITH SERVICES FOOD SECURITY JOB TRAINING TRADITIONAL HEALTH WORKERS 5,700 low-income individuals received housing and services 579 individuals received nutrition education and groceries 40 people with severe mental illnesses earned food handler cards 1,375 individuals received care coordination and education HEALTHY COMMUNITIES 2,135 individuals received flu shots at no cost; 122 individuals received free dental services EDUCATION 7,810 individuals received music instruction, sports programming, nutrition classes, college scholarships, and job training certifications ACCESS TO CARE 3,450 low-income, minority students accessed school-based health services OHP ENROLLMENT 4,249 individuals enrolled in the Oregon Health Plan FamilyCare Health Community Benefit Program 2015 &

4 Recognizing the value of healing spaces Albertina Kerr, $150,000 Completion of Children s Mental Health Campus dedicated to full continuum of mental health services Asian Health and Service Center, $2 million New facility for culturally-specific behavioral/physical health care, multipurpose hall, and healing garden Cascadia Behavioral Healthcare, $500,000 Redevelopment to create 50 affordable housing units and expanded behavioral and primary care space Central City Concern, $150,000 Renovation of the Golden West Building to expand behavioral health and primary care for high-risk clients Legacy Health/Unity Center for Behavioral Health, $3 million Renovation of existing complex to create emergency, inpatient, and outpatient mental health crisis center 3 FamilyCare Health Community Benefit Program 2015 & 2016

5 In search of quality and satisfaction FOOD SECURITY Adelante Mujeres teaches a nutrition focused curriculum, Produce Rx, in their Adult Education Program. This curriculum focuses on diet, exercise, stress management, and daily health goals; and, provides referrals to WIC and SNAP to improve food security. Lucia was diagnosed with diabetes after living in the U.S. for only a few years. Readily available processed foods seemed to be a part of the American Dream, and she would treat her children to fast food. After a year in the Adult Education Program, Lucia realized that adding fruits and veggies into her family s diet would help them live long, productive lives. Lucia no longer requires diabetes medication! The Oregon Food Bank s Rosewood Diabetes Intervention Collaborative, facilitated by Rosewood Family Health Center and Open Bible Church Food Pantry, provides weekly visits to the Food Pantry for diagnosed diabetics who have screened positive for food insecurity. At the Pantry, these patients fill special food prescriptions ordered by their primary care providers. Project success is measured by participants ability to maintain or reduce their A1C levels, weight, and blood pressure, as well as to improve their knowledge and self-confidence regarding disease self-management. JOB TRAINING Luke Dorf, Inc s NorthStar Clubhouse Culinary Program participants are challenged by serious mental illnesses. This Substance Abuse and Mental Health Services Administration (SAMHSA) evidencebased program, they develop culinary skills and an understanding of good nutrition. Participants also prepare for and take the Multnomah County Food Handlers test to obtain a Food Handlers card, giving them more opportunities to improve their financial security. Feedback from program participants: I have learned what to eat and what not to eat, which is helping with my heart condition. The exposure to healthy eating and cooking creates a sense of control over my own health. FamilyCare Health Community Benefit Program 2015 &

6 Traditional health workers are our partners Care providers in Oregon s healthcare transformation include our traditional healthcare workforce including Community Health Workers (CHWs) and Peer Support Specialists (PSSs). They are partners in our healthcare team, providing culturally and linguistically appropriate outreach, case management, care coordination, health promotion and other supportive services while bridging the gap between patients, their providers and the healthcare and social systems. Gladstone School District Family Resource Center s (FRC) Community Health Workers support parents of prenatal through kindergarten children who are not involved in the child welfare system when they experience an immediate family crisis and need shortterm intervention assistance. The FRC works with families to assess their top three or four priorities; helps develop a short- and long-term plan for stability; and, connects families to appropriate community resources. Both Gladstone and NW Family Services, which provides these services at the FRC, incorporates SAMHSA s (Substance Abuse and Mental Health Service Agency) Trauma Informed Care Model into their program design and delivery. Helen, while completing her mental health program, was in need of resources such as food, clothing, and housing. The FRC connected her to several food pantries in her area and sources to apply for housing and services for parents and children. She now knows where to find help, including using 211 as the primary service for finding local resources. 5 FamilyCare Health Community Benefit Program 2015 & 2016

7 TRADITIONAL HEALTH WORKERS Latino Network offers the Healthy Together Project in which an Early Childhood Community Health Worker provides workshops to parents on relevant health topics; facilities developmental screenings for their children; and, provides referrals to early childhood programs and other services. Program Newsletter: We hired a qualified, bilingual, bicultural community health worker with experience working with un- and under-insured mothers, facilitating post-partum support groups, administering RN services, and coordinating child and youth wellness activities and parent engagement. She is a huge asset to our team! NW Family Services (NWFS) Bridging the Gaps Between the Health Serving and Latino Communities Program uses the services of certified Community Health Workers and Peer Support Specialists to facilitate physician referrals for mental health and addiction treatment services provided by NWFS. The program also teaches strengths-based mental health promotional classes to reduce risk for emotional and behavioral factors associated with mental distress. NWFS incorporates SAMHSA s (Substance Abuse and Mental Health Service Agency) Trauma Informed Care Model into all of their program designs and service delivery. Rosewood Family Health Center is using culturally appropriate support and resource coordination provided by Community Health Workers to implement a universal screening for Social Determinants of Health (SDH). This will allow Rosewood to study utilization patterns and identify high utilizers; to provide social work intervention for patients with high utilization and those impacted by SDH; and, to provide behavioral health intervention for patients impacted by trauma. By engaging our patients at the clinic level in this process, we believe that we will achieve: an increased level of patient engagement; appropriate utilization of the health system with a decrease in unnecessary emergency department and urgent care utilization; improved patient satisfaction; and, improved health outcomes. Excerpt from Provider Introduction Letter: It is a great pleasure to introduce to you this project which provides culturally specific Peer Support Services at no cost to individuals who live with or have experienced mental illness and addiction. The goal of this program is to promote wellness and recovery. Peer support is an emotional, practical and social support, which could be the most significant tool to an individual s recovery. FamilyCare Health Community Benefit Program 2015 &

8 Transforming through training and education EDUCATION Off the Sidelines, working with Volunteers of America and Home Forward, offers low-income/high-risk youth living in Home Forward housing a chance to have participation fees paid for a sport of their choice. Western University of Health Sciences/College of Osteopathic Medicine of the Pacific-Northwest is able to provide scholarships which recognize outstanding minority osteopathic medical students who are committed to osteopathic principles and practices; have excelled academically; and, have proven to be leaders in addressing the educational, societal, and health needs of special populations. Randy is a young man who has always struggled academically. School staff members efforts to motivate him to study and improve his grades had been unsuccessful. When offered a sports scholarship, Randy jumped at the chance to start playing football as he had always wanted. As part of the team registration process, Randy was required to maintain a C average. For a youth that was failing the majority of his classes, this was a concern. However, this opportunity provided Randy with the incentive and support he needed. He is now achieving A s and B s. And playing football! NW Family Services (NWFS) offers annual Peer Support Specialist (PSS) trainings using the 40-hour Oregon Health Authority (OHA) certified curriculum. These trainings, provided in both English and Spanish, add at least 20 additional certified PSSs to the Portland metropolitan service area per year. Schoolhouse Supplies was able to purchase classroom sets of basic musical instruments for use in 25 school districts and 250 lowincome classrooms. This gift was intended to help inspire children to love music, support their daily learning, and give them inspiration to continue their music education. - Jeff Heatherington Multnomah County Community Capacitation Center developed a new Spanish-language state certified Community Health Worker (CHW) training curriculum on behalf of the Latino-centric CHW Training Partnership. This group El Programa Hispano Católico, Latino Network, Nuestra Comunidad Sana, and Northwest Family Services conducted the cultural adaptation and translation and cofacilitated the trainings. 7 FamilyCare Health Community Benefit Program 2015 & 2016

9 Increasing our knowledge of the communities we serve Outreach through culturally sensitive listening sessions to engage Latinos in health discussions Background FamilyCare Health (FCH) partnered with local organizations to host five culturally- specific listening sessions that were open to the public. FCH also interviewed leaders in the Latino community. Goals The goals of the sessions were to: (1) learn how FCH can better support and engage the Latino community and its leaders; (2) understand how the Latino community experiences health; and, (3) learn how FCH can improve access to health services for members. This information is also intended to inform the Community Benefit Program. Understanding coverage 6% Other 18% SURVEY RESPONSES Discrimination/ poor treatment No insurance 19% Language 15% Methods Listening sessions were facilitated by a bilingual and bicultural FCH staff member. During each listening session, attendees had the opportunity to ask questions about OHP and then were asked to complete a short-answer paper survey. Survey questions included: What struggles do you face when trying to receive health services?; and, Where do you receive information?. Survey responses were quantified for each event under common themes. (See chart at right). Work 6% High costs 6% Wait times for appointments 10% OHP Application Process 12% Results Through listening sessions and interviews, FCH was able to connect with almost 400 community members, conduct over a dozen hours of interviews with Latino community leaders, and gain valuable insight into the barriers faced by the Latino community. FamilyCare Health Community Benefit Program 2015 &

10 2015 & 2016 grantees and other partners Grants - Capacity Building: $2,348,315 Adelante Mujeres, $24,237 Asian Health and Services Center, $120,135 Benson PolyTech High School, $79,705 Central City Concern, $75,000 Gladstone Child and Family Center, $195,000 Gladstone School District, $450,000 Helping Men Heal, $180,000 Intertwine Alliance, $20,000 Latino Network, $64,500 Luke Dorf, Inc./North Star Clubhouse, $80,000 Capacitation Center, $58,649 Metropolitan Family Services/ Wallace Medical Concern, $150,000 NW Family Services, $335,054 Off the Sidelines, $10,000 Oregon Food Bank, $47,000 Outside In, $210,249 PHAME Forward, $100,000 Project Access NOW, $50,000 Quest Center for Integrative Medicine, $80,562 UpStream Health, $58,224 Grants - Capital: $538,500 Albertina Kerr, $150,000 Central City Concern, $150,000 Human Solutions/Rosewood Plaza, $85,000 LifeWorks NW, $103,500 Outside In, $50,000 Donations - Operational: $3,510,679 American Osteopathic Foundation, $300,000 Blanchet House, $3,000 Clackamas County Public Health, $2,900 Oregon Food Bank, $40,610 Oregon Symphony Association, $123,875 Providence Child Care Foundation, $20,000 School House Supplies, $132,500 United Way of the Columbia-Willamette, $750,000 Western University of Health Sciences, $2,160,000 World Vision, Inc., $27,500 Donations - Capital: $5,500,000 Cascadia Behavioral Healthcare, $500,000 Legacy Health/Unity Center, $3 million Asian Health & Services Center, $2 million Sponsorships: $568,928 ACLU Foundation of Oregon, $1,520 African American Health Coalition, $6,000 Albertina Kerr, $500 American Cancer Society, $2,500 Am. Foundation for Suicide Prevention, $2,000 American Heart Association, $2,500 American Osteopathic Foundation, $21,000 Asian Health & Services Center, $38,000 Asian Reporter Foundation, $5,000 Association of Women s Health, $10,000 Basic Rights Education Fund, $21,150 Black Parent Initiative, $5,000 Cascade AIDS Project, $22,000 Catholic Charities, $6,175 Coalition of Community Health Clinics, $5,000 Central City Concern, $7,000 Children First for Oregon, $2,500 Children s Center of Clackamas County, $3,500 Children s Health Foundation, $3,875 Citizens for a Prosperous Oregon, $5,000 City Club of Portland, $10,100 Coalition of Communities of Color, $1,000 Comprehensive Options for Drug Abuse, $3,500 Community Action/East Central Oregon, $500 Dream Factory of Oregon, $800 Education Northwest, $2,500 Familias in Accion, $5,000 Folk Time, Inc., $2,500 Friends of the Children-Portland, $2,500 Habitat for Humanity/MetroEast, $7,250 Harper s Playground, $2,500 9 FamilyCare Health Community Benefit Program 2015 & 2016

11 Sponsorship Thank-Yous Iglesia de Hillsboro, $1,500 Iglesia Hispana Milwaukie, $1,700 Impact NW, $1,500 Int l Center for Traditional Childbearing, $5,000 Janus Youth Programs, $1,000 Kinship House, $1,550 La Vina, $1,500 Leukemia & Lymphoma Society, $1,500 LifeWorks NW, $10,000 Luke-Dorf Inc., $2,50 March of Dimes, $5,000 Maurice Lucas Foundation, $2,500 Momentum Alliance, $10,000 Morrison Child and Family Center, $10,000 NAMI Oregon, $3,500 NARA Pro-Choice Oregon, $1,600 Native American Youth/Family Center, $5,000 NE Coalition Neighborhoods, $4,000 NorthStar Oregon. $2,500 Oregon Center for Public Policy, $1,500 Osteopathic Physicians & Surgeons, $8,000 Oregon Academy of Family Physicians, $6,907 Oregon Academy of Nutrition & Dietetics, $2,000 Oregon Public Health Institute, $1,000 Oregon Center for Nursing, $565 Oregon Health Interpreters Association, $1,000 Oregon Latino Health Coalition, $1,250 Oregon School Based Health Alliance, $5,000 Oregon Public Health Association, $4,000 Oregon Public Health Institute, $1,000 Our House of Portland, $3,500 Pathfinders of Oregon, $200 Pediatric IPA, $1,000 Peniel Ministries, $2,000 Planned Parenthood of Columbia Willamette, $5,000 Planned Parenthood Advocates of Oregon, $6,000 Portland Parks & Recreation, $3,000 Portland State University, 2,000 Portland Summer Fest, $2,000 Project Access NOW, $10,000 Skanner Foundation, $37,895 SnowCap Community Charities, $600 Social Enterprises, $2,500 Sunshine Division, $10,000 Tucker-Maxon Oral School, $1,000 Virginia Garcia Memorial Foundation, $15,000 Washington State Academy, $2,000 We Can Do Better, $3,500 Western University of Health Sciences, $155,000 Virginia Garcia Memorial Health Fair Our annual health fair is an opportunity for community members in Washington County to receive free health screenings, participate in wellness activities for the whole family, and connect to valuable health resources. We are thrilled to have you and your team with us for this event. Basic Rights Oregon/Education Fund We look forward to our continued work together to ensure not only legal, but lived equality for all Oregonians. The generosity of our donors made it possible to advance our work for LGBTQ equality. Thanks for investing in Basic Rights Oregon. Central City Concern/Compassion in Action Campaign Your generous gift will go a long way toward helping us achieve our shared mission of ending homelessness. At CCC, we don t just put a roof over someone s head. We give individuals the life and work skills they need to remain housed and healthy for the long run. FamilyCare Health Community Benefit Program 2015 &

12