Unleashing the Power of Data Follow-up Event

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1 National Learning & Action Network Sharing Knowledge, Improving Health Care Series December 15, 2015 Unleashing the Power of Data Follow-up Event 1

2 Welcome & Reminders Welcome! Thank you for joining us in the WebEx Event Center You will need to access your registration confirmation & registration ID to login to WebEx Call materials will be posted to 2

3 Purpose of the Series Audience: Patients, community and health care providers, local partners, federal partners and Quality Improvement Organization Program partners (*registration required) Purpose: Offer virtual training events focused on health care quality improvement and hot topics in health care delivery transformation, and connect these national themes with related local services, resources and support available through the QIO Program Expectations: Participants will gain knowledge that is directly applicable to their work in health care quality improvement and acquire information that can be easily shared among their own community, organization, or team Topic Suggestions: We want to hear from you! Submit your suggestions for future training topics in the post event assessment following this call 3

4 Things to Think About Will you commit to being Attentive Active participant Actionable Show your commitment by clicking the green check! 4

5 Questions to Run On What opportunities for improvement have you identified in the past few weeks? What data have you captured and/or plan to capture to help you evaluate the impact of your improvement efforts? What action steps have you taken since the National LAN Call to begin testing your improvement? 5

6 November National LAN Call Overview Jeneen Iwugo, MPA Deputy Director, Quality Improvement & Innovation Group CMS / Center for Clinical Standards & Quality 6

7 Participation Representation 7

8 Laughlin Healthcare Center Logic Model 8

9 The Impact of Data on Transitional Care Outcomes: The New York Perspective Anne Myrka, RPh, BS, Pharm, MAT Director, Drug Safety Sara Butterfield, RN, BSN, CPHQ Senior Director, Health Care Quality Improvement

10 PARADE: Preventing And Reducing Adverse Drug Events in Care Coordination Communities Anne Myrka, RPh, MAT Pharmacist IPRO November 3, 2015

11 Sample Header ArchCare at Ferncliff Rhinebeck, New York The Success of Medication Reconciliation Across Healthcare Settings Focus Review: Coumadin Donna Whitam, R.N., B.S.N. Nursing Program Manager

What change can we make that will result in an improvement?

12 Data and Care Improvement: Processes and Outcomes What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in an improvement? Stephen Jencks, MD, MPH Consultant in Healthcare Safety steve.jencks@comcast.net 12

13 Guest Speakers Stephen Jencks, MD, MPH Consultant in Healthcare Safety Sara Butterfield, RN, BSN, CPHQ IPRO & Atlantic Quality Innovation Network Anne Myrka, RPh, BS, Pharm, MAT IPRO & Atlantic Quality Innovation Network 13 Donna Whitam, RN, BSN ArchCare at Ferncliff

14 Call to Action Identify an opportunity for improvement and a way to capture data related to the improvement you want to achieve. Check out the tools shared during the call and complete one of the templates provided on the QIO Program website ( Share your action plan, completed PDSA or logic model worksheet, or a summary of your quality improvement project with the QIN NCC. 14

15 Call to Action Submission Statistics 47 people completed the poll 26 people left the call in action: Created and/or shared their action plan Viewed the call resources Completed a PDSA or logic model worksheet Shared a summary of their quality improvement project with the QIN NNC 15

16 Guest Speakers Alliant Quality Jeana Partington, MS, BSN, RN, CPHQ, CPPS Task Lead, Diabetes Care Jessica Knopf, MSW Diabetes Education Specialist Jacqueline Brown, MHA, MSL Communications Specialist 16

17 National LAN Call Follow-up Event Date: December 15, 2015 Presented by: Jeana Partington, MS, RN, CPHQ, CPPS B2 Task Lead Jessica Knopf, MSW Diabetes Education Specialist Jacqueline Brown, MHA, MSL Communications Specialist 12/16/

18 Our Campaign Data Point - Quarterly Webinar: September 2016 Planning for November and Diabetes Awareness Month. MEASURABLE AIM 1016 DSME graduates from underserved Medicare populations in each state by the end of 2016! Data Point - Quarterly Webinar: June 2016 Update stakeholders and partners on progress with mid-year celebration. Data Point - Quarterly Webinar: March 2016 Continue engagement of partners and stakeholders. Advisory Council to meet and update goals/methods KICK OFF: Jan 2016 Hosting Webinar to kick of campaign. Open invitation across care continuum, multi level Assessment: Evaluate interventions strategies, assess effectiveness and areas for improvement. Marketing Campaign: Engage partners in utilizing 1016 in 2016 Toolbox, including tools for QIO and stakeholders. 1:1 phone calls to reach out to community organizations and other stakeholders; Continued monthly Peer Educator Training. Information Gathering: Dec 2015, request sent for key stakeholders, community members, and coalitions to participate in Advisory Council. Review timeline, goals, objectives, methods. FOUNDATION: Submitted 657 graduates in past year. Goal is to reach 206 and 297 per quarter, in GA and NC respectively. Identified the need to increase number of classes to approximately 25 per quarter.

19 Faith based community State Coalitions GDC - NC DCAC Sav D.C. Residential = LTC, I.L., Rehab Community Organizations NPU s, SCI, non-profits Community Reps Beneficiaries PE's/CHW's 1016 in 2016 Public Health/ Housing AHEC DPH Aging & Sr. Services AAA Sr. Groups Golden K, Lions, AARP Indian Health Services Active Stakeholders Nutrition services- Open Hand, Atlanta Food Bank AKF ADA DAA NKF Health Services FQHC s, Clinics, Dialysis

20 Communications Strategy Logo development Collateral materials One-pagers Flyers Postcards EDC Messaging from PCC-IC

Questions & Suggestions: Jeana.Partington@alliantquality.

21 Questions & Suggestions:

22 This material was prepared by GMCF, for Alliant Quality, the Medicare Quality Innovation Network - Medicare Quality Improvement Organization for Georgia and North Carolina, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. XXX

23 Facilitated Discussion Questions to run on: What opportunities for improvement have you identified in your own work or organization? What data have you captured or plan to capture to help you evaluate the impact of your improvement efforts? What action steps can you take by next Tuesday to begin testing your improvement? 23

24 Facilitated Discussion Is anyone getting hung up on moving forward with an improvement opportunity? What is causing you to stall? (potential for some coaching, even) What has really allowed you to leap forward in your improvement opportunity? (ie: leadership support, success around data gathering) 24

Patient & Family Engagement Always Events: Co-designing Improvement Practices Tuesday,

25 Save the Date! Join us for our next National Learning & Action Network (LAN) Call Topic: Trends in Patient & Family Engagement Always Events: Co-designing Improvement Practices Tuesday, February 2, :00-4:00 PM ET Registration is required! Register at Locate the National LAN Call on February 2, 2016 Click Register 25

26 Call For Future Topics We want to hear from you! Do you have a need or desire to hear about a certain topic? Submit your ideas in chat or us at QINNCC@area-d.hcqis.org 26

27 Questions? Thank you! This material w as prepared by Telligen, the Quality Innovation Netw ork National Coordinating Center, under contract w ith the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The 27 contents presented do not necessarily reflect CMS policy. 11SOW-QINNCC /24/15

2018 Strategic Planning: Improving Identification of Depression and Alcohol Use Disorders in Primary Care

2018 Strategic Planning: Improving Identification of Depression and Alcohol Use Disorders in Primary Care 3/22/18 Michelle Dattada, MSW, LCSW Technical Advisor Michelle.Dattada@alliantquality.org 1 Goal