EDUCATION 2003, Doctorate, Curriculum & Instruction, College of Education. University of South Florida.

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1 Norín Dollard, Ph.D. (813) EDUCATION 2003, Doctorate, Curriculum & Instruction, College of Education. University of South Florida. 1990, Master of Public Administration with a concentration in Policy Analysis, State University of New York at Albany, Rockefeller College Graduate School of Public Affairs. 1988, Bachelor of Arts in Political Science with a minor in French; State University of New York at Albany. PROFESSIONAL EXPERIENCE September, 1998 to present Research Assistant Professor, Department of Child and Family Studies, Louis de la Parte Florida Mental Health Institute, University of South Florida. Current projects - Co-Principal Investigator, Implementation Analysis of the Magellan Complete Care Serious Mental Illness (SMI) Specialty Plan, (Agency for Health Care Administration) - Co-Principal Investigator, System of Care Expansion Grant Evaluation (Department of Children and Families) - Principal Investigator, Children s Home, Inc., Trauma Informed Care training - Evaluation Principal Investigator, Families and Communities Together in Seminole (FACTS) (DHHS, SAMHSA, CMHS SM059935) November, 1997 to September, 1998, Visiting Assistant in Research, Department of Child and Family Studies, Louis de la Parte Florida Mental Health Institute, University of South Florida. August 1994 to November 1997, Graduate Assistant, Department of Special Education, College of Education, University of South Florida. May, 1996 to August, 1997 Project Director, Pro-Family Integrated Services Project, Child and Family Studies, Louis de la Parte Florida Mental Health Institute, University of South Florida. August 1993 to August 1994, Research Scientist II, Bureau of Evaluation and Services Research, New York State Office of Mental Health, 44 Holland Avenue, Albany, New York Project Research Coordinator, "Outcomes of Two Intensive Services for Children" (NIMH grant #1 R18 MH 48072/CMHS grant # 5 HD5 SM 48072). July, 1990 to August, 1993, Research Scientist I, Bureau of Evaluation and Services Research, New York State Office of Mental Health, 44 Holland Avenue, Albany, New York

2 PROFESSIONAL EXPERIENCE (continued) June, 1988 to June, 1990, Assistant Research Scientist, Bureau of Evaluation and Services Research, New York State Office of Mental Health, 44 Holland Avenue, Albany, New York October 1989 to June 1990, Assistant Research Scientist, Evaluation of New York State's Intensive Case Management Program for Children and Youth. June 1988 to September 1989, Assistant Research Scientist/Project Assistant, Evaluation of New York State's Conditional Release Program for persons acquitted of crimes Not Guilty by Reason of Insanity (Contract #C001821). OTHER EXPERIENCE December Case study reviewer. Child Welfare Institute, Atlanta, GA. May 1987 to June 1988, Student Intern, Community Budget Services, New York State Office of Mental Health, 44 Holland Avenue, Albany, New York January 1997 to April 1997, Evaluation Consultant, Northside Mental Health Center and Mental Health Care, Inc. Tampa, Florida. October 1995 to January 1996, Evaluation Consultant, Florida Atlantic University, Plantation, Florida. October 1994 to October 1996, Consultant, Bureau of Evaluation and Services Research, New York State Office of Mental Health, 44 Holland Avenue, Albany, New York TEACHING EXPERIENCE Current: Independent Study (Supervisor MHS 4912) Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida (Spring 2015). Practical Skills in Children s Behavioral Healthcare (Instructor, MHS 4203), Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida. Spring 2013, Spring 2014, Spring Prior: Summer Research Institute Faculty 2012, 2013, 2014 Writing for Research and Publication (Co-Instructor, MHS 4731) in Behavioral and Community Sciences College of Behavioral and Community Sciences, University of South Florida (Fall 2013 Independent Study (Supervisor) Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida (Fall 2013) Children s Mental Health Services (Instructor) Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida. Fall 2009, Fall, 2010, Fall, 2011, Fall 2012, 2013, TEACHING EXPERIENCE (continued) 2

3 Fall 1996, Instructor, Assessment of Exceptional Children, Department of Special Education, College of Education, University of South Florida. Fall, 1995 and Spring, 1996, Instructor, Introduction to Behavior Disorders, Department of Special Education, College of Education, University of South Florida. INTERNSHIPS January, 1987 to May, 1987, Personnel Assistant (part-time), Examinations Division, New York State Department of Civil Service, Building 1, Averill Harriman State Office Campus, Albany, New York September 1986 to January 1987, Intern, Career Development and Placement Unit, Office of Personnel Services, United Nations, New York OTHER ACTIVITIES Current October 2014 to present, Reviewer, American Journal of Orthopsychiatry January, 2012 to present, Reviewer, Journal of Behavioral Health Services & Research. February, 2010 to present, Editorial Board member, Journal of Emotional and Behavioral Disorders February, 2012 to present, Reviewer, Journal of Behavioral Health Services and Research May, 2008 to present, Member Department of Child and Family Studies Governance Council September 2006 to present, member, University of South Florida s Institutional Review Board, Medical (B Board) June 2002 to present, Grant Reviewer, Center for Mental Health Services, Substance Abuse and Mental Health Services Administration, Department of Health and Human Services. Prior March, 2013, National Registry of Effective and Promising Practices Reviewer. December 1, 2009, National Advisory Board, Parent Partner Assessment Workgroup sponsored by the National Federation of Families for Children s Mental Health. November, 2006 to December, 2009, member, Louis de la Parte Florida Mental Health Institute Faculty Council [ Vice-Chair] Master s Thesis Committees, Applied Behavior Analysis Program, OTHER ACTIVITIES (continued) March, 2007 to February 2010, Reviewer, Journal of Emotional and Behavioral Disorders. 3

4 June 19 July 14, USF Faculty Development Language Immersion Program - Panama February, 2010 to present, Reviewer, Topics in Early Childhood Special Education July 27-August 1, 2008 National Institutes of Health Summer Institute on Health Services Research: Cross-Systems Research to Improve Health Outcomes, Bethesda, Maryland. March 2010 to February 2011, member FMHI Executive Committee PUBLISHED ARTICLES Robst, J., Armstrong, M., & Dollard, N. (2015). The intersection of mental health and juvenile justice for youth with and without trauma (January 27, 2015). Available at SSRN: or Robst, J.R., Rohrer, L., Dollard, N., & Armstrong, M. (2014). Family involvement in treatment among youth in residential facilities: Association with discharge to family-like setting and follow-up treatment. Journal of Emotional and Behavioral Disorders, 1-7. Advance online publication. doi: / Yampolskaya, S., Mowery, D., & Dollard, N. (2014). Profile of children placed in residential psychiatric program: Association with delinquency, involuntary mental health commitment, and reentry into care. American Journal of Orthopsychiatry, 84(3), doi: /h Robst, J., Armstrong, M., Dollard, N., & Rohrer, L. (2013). Arrests among youth after out-ofhome mental health treatment: comparisons across community and residential treatment settings. Criminal Behaviour and Mental Health, 23(3), doi: /cbm.1871 Robst, J., Armstrong, M., Dollard, N., Rohrer, L., Sharrock, P., Batsche, C., Reader, S. (2012). Characteristics related to family involvement in youth residential mental health treatment. Children and Youth Services Review, 35, doi: /j.childyouth Robst, J., Rohrer, L., Armstrong, M. I., Dollard, N., Sharrock, P. J., Batsche, C., & Reader, S. (2013). Family involvement and changes in child behavior during residential mental health treatment. Child and Youth Care Forum, 42(3), doi: /s Sharrock, P.J., Dollard, N., Armstrong, M.I., & Rohrer, L. (2013). Provider perspectives on involving families in children s residential psychiatric care. Residential Treatment For Children & Youth, 30(1), 40-54, doi: / x Yampolskaya, S., Mowery, D., & Dollard, N. (2013). Predictors for readmission into children's inpatient mental health treatment. Community Mental Health Journal, 49(6), doi: /s Elzy, M., Clark, C., Dollard, N., & Hummer, V. (2013). Adolescent girls' use of avoidant and approach coping as moderators between trauma exposure and trauma symptoms. Journal of Family Violence, 28(8), doi: %2fs PUBLISHED ARTICLES (continued) 4

5 Robst, J.M., Armstrong, M.I. & Dollard (2011). Comparing outcomes for youth served in treatment foster care and treatment group care. Journal of Child and Family Studies, 20, DOI /s Robst, J.M., Armstrong, M.I. & Dollard (2011). After out-of-home mental health treatment: atypical antipsychotic medication use and the probability of returning to treatment. Community Mental Health Journal, DOI /s Robst, J.M., Armstrong, M.I. & Dollard (2010). Peer contagion among youth in Medicaidfunded residential mental health treatment programs. Children and Youth Services Review, 33, Sullivan, C.J. & Dollard, N., Sellers, B. & Mayo, J. (2010). Rebalancing response to schoolbased offenses: A civil citation program. Youth Violence and Juvenile Justice. Hummer, V.L., Dollard, N. Robst, J., & Armstrong, M.I. (2010). Innovations in Implementation of Trauma-Informed Care Practices in Youth Residential Treatment: A Curriculum for Organizational Change. Child Welfare, 89(2), Robst, J., Armstrong, M.I., & Dollard, N. (2009). Age, race, and gender differences in antipsychotic medication use among children prior to entry to out-of-home treatment. Residential Treatment for Children and Youth, 26(2), Robbins, V., Dollard, N., Armstrong, B.J., Kutash, K., & Vergon, K. (2008). Mental Health Needs of Poor Suburban and Rural Children and Their Families. Journal of Loss & Trauma, Special Issue: Poverty and Stress, 13 (2-3), Dollard, N., Christensen, L., Colucci, K., &, Epanchin, B. (1996). Constructive classroom management. Focus on Exceptional Children, 29(2), Evans, M.E., Armstrong, M.I., Dollard, N., Kuppinger, A.D., Huz, S., & V.M. Wood (1994). The development and evaluation of treatment foster care and family-centered intensive case management. Journal of Emotional and Behavioral Disorders, 2(4), Dollard, N., Evans, M.E., Lubrecht, J., &, Schaeffer, G. (1994) The use of flexible service dollars in rural community-based programs for children with serious emotional disturbance and their families. Journal of Emotional and Behavioral Disorders, 2(2), Evans, M.E., Dollard, N., & McNulty, T.L. Characteristics of seriously emotionally disturbed youth with and without substance abuse in intensive case management. Journal of Child and Family Studies, 1(3), McGreevy, M.A., Steadman, H.J., Dvoskin, J.A., & Dollard, N. (1991, May). New York State's system of managing insanity acquittees in the community. Hospital and Community Psychiatry, 42(5), PUBLISHED CASE STUDIES Evans, M.E. & Dollard, N. (1996). Case studies #17 (pp ) and 20 (pp ). In K. Hoagwood, P.S. Jensen, & C.B. Fisher (Eds.). Ethical issues in mental health research with children and adolescents. Mahwah, NJ: Lawrence Erlbaum Associates. 5

6 BOOK CHAPTERS Davis, C. S., Dollard, N., & Vergon, K. (2009). The role of communication in child-parentprovider interaction in a children's mental health system of care. In T. J. Socha and G.H. Stamp (Eds.), Parent and Children Communicating with Society: Managing Relationships Outside of Home. New York: Routledge, pp Dollard, N., Rauktis, M.B., Vergon, K.S. & Sliefert, D. (2009). Quality assurance using the CANS and the Service Process Adherence to Needs and Strengths (SPANS). In J.S. Lyons & D. Weiner (Eds.) Behavioral Health Care Strategies: Total Clinical Outcomes Management. Kingston, NJ: Civic Research Institute, Inc., pp 20-1; Epanchin, B.C., Christensen, L., Colucci, K., & Dollard, N. (1996). Constructive classroom management. In E.L. Meyen, G.A. Vergason, & R.J. Whelan (Eds.) Strategies for teaching exceptional children in inclusive settings. Denver, CO: Love Publishing Company, pp TECHNICAL REPORTS Armstrong, M. I., Dollard, N., Robst, J., Johnson, M., & Anderson, R. (2014). Enhanced therapeutic foster care pilot. (Agency for Health Care Administration [AHCA] series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Dollard, N., Armstrong, M. I., Batsche, C. Greeson, M., Haynes, D., Johnson, M.,... Sharrock, P.J. (2014). Family involvement in Statewide Inpatient Psychiatric Programs (SIPP): Travel time, visits, and outcomes. (Agency for Health Care Administration [AHCA] series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Robst, J., Dollard, N., Armstrong, M. I., & Rohrer, L.L. (2014). Characteristics and changes in treatment experiences of youth in Statewide Inpatient Psychiatric Programs (SIPP) (Agency for Health Care Administration [AHCA] series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Dollard, N., Armstrong, M.I., Rohrer, L., Robst, J., Wang, S., & Haynes, D. (2013). Evaluation of Orange County s service utilization and costs of care for children with mental health disorders and their families. Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Armstrong, M. I., Dollard, N., Robst, J., Rohrer, L., Adler, K., Anderson, R., Smith, V. (2012). Evaluation of Medicaid-funded out-of-home alternatives for FY (Agency for Health Care Administration [AHCA]series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Armstrong, M.I., Dollard, N., Robst, J., Hummer, V., Yampolskaya, S., Batsche, C. et al (2012). Evaluation of Medicaid-Funded Out-of-Home Alternatives for FY (Agency for Health Care Administration (AHCA) series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. Armstrong, M., Dollard, N., Robst, J., Hummer, V., Li, W., Cobb, S., Roggenbaum, S., Clark, C., Elzy, M., Bisson, S., Van Alstine, T. (2010). Home Alternatives for FY (Agency for Health Care Administration (AHCA) series ). Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute. TECHNICAL REPORTS (continued) 6

7 Armstrong, M. I., Dollard, N., Robst, J., Hummer, V.L., Li, W., Cobb, S.E., Clark, C., Everton, C., Elzy, M., Bisson, S., Van Alstine, T., & Reyes, F. (2010). Evaluation of Medicaid- Funded Out-of-Home Alternatives for FY Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Dollard, N., Armstrong, M. I., Robst, J., Hummer, V.L., Cobb, S.E., Li, W., Clark, C., Everton, C., Elzy, M., Van Alstine, T., & Reyes, F. (2009). Evaluation of Medicaid-Funded Outof-Home Alternatives for FY Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Sullivan, C.J. & Dollard, N. (2009). Civil citation equal justice evaluation: Final report. Tampa, FL: Department of Criminology and the Louis de la Parte Florida Mental Health Institute, University of South Florida. Armstrong, M. I., Dollard, N., Hummer, V., Vergon, K.S., Robst, J.M., Cobb, S., Clark, C., & Reyes, F. (2008). Evaluation of Medicaid-Funded Out-of-Home Alternatives for FY Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Dollard, N., Paulson, R., MacKinnon-Lewis, C., Cobb, S., Massey, O., Crockett, B. & Callejas, L. (2008). Implementation and Access of Behavior Analysis Services in Managed Mental Health and Community-Based Care. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Armstrong, M. I., Dollard, N., Chen, R., Cobb, S., Epps, C., Matos, J., McNeish, R., Reyes, F., Robst, J., Romney, S. C., & Vergon, K. S. (2007). Evaluation of Medicaid-funded Out-of-Home Alternatives for FY Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Vergon, K. S., & Dollard, N. (2007). One Community Partnership System of Care Practice Review Study. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Armstrong, M.I., Dollard, N., Vergon, K., Romney, S., Robst, J., Epps, C., Chen, R., Larkins, M., Li, W., Matos, J., & Reyes, F. (2006). Evaluation of Medicaid-funded Out of Home Alternatives for FY Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Vergon, K. S., & Dollard, N. (2006). One Community Partnership System of Care Practice Review Study. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Dollard, N., Dhont, K., & Vergon, K.S. (2005). Evaluation of Florida s Specialized Therapeutic Foster Care. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Vergon, K. S., & Dollard, N. (2005). One Community Partnership System of Care Practice Review Study. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Davis, C. S., Dollard, N., Vergon, K., & McEwan, B. A. (2004). Community partnerships: Forming strong planning coalitions in Hillsborough County. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. (FMHI Publication #225) [available online: TECHNICAL REPORTS (continued) Dollard, N., Dailey, K., Dhont, K., and Chen, R. (2004). Behavioral Health Overlay Services: 7

8 Evaluation final report. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Dollard, N., Dailey, K., & Mehra, S. (2003). Behavioral Health Overlay Services: Evaluation plan and preliminary results. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Barrett, B., Dollard, N., Brown, E.C., & Lipien, L. (1999). Hillsborough child protection study: March, Tampa, FL: Louis de la Parte Florida Mental Health Institute. Dollard, N. (1998). Building home, school and community partnerships: Preventive and Therapeutic Joint Venture FASST, Fourth year report. Tampa, FL (private consultation). University of South Florida (1997). Pro-Family Integrated Services Project, Phase II: Final Report. Tampa, FL: Louis de la Parte Florida Mental Health Institute. Dollard, N. (1997). Joint Venture FASST Third year report: Building home, school and community partnerships. Tampa, FL (private consultation). University of South Florida (1996). Pro-Family Integrated Services Assessment: Final Report. Tampa, FL: Louis de la Parte Florida Mental Health Institute, University of South Florida. Dollard, N. (1995). Joint Venture FASST 2nd year report: Building home, school and community partnerships. Tampa, FL (private consultation). Huz, S., Evans, M.E., Rahn, D.S., & Dollard, N. (1992, August). Evaluation of intensive case management for children & youth -- Year 2 Final Report. Albany, NY: New York State Office of Mental Health, Bureau of Evaluation and Services Research. Huz, S., Dollard, N., Evans, M.E. (1990, December). Evaluation of intensive case management for children and youth. (Final Report). New York State Office of Mental Health, Bureau of Evaluation and Services Research. McGreevy, M.A. & Dollard, N. (1989). Striking a balance: An assessment of the conditional release program in New York State (Final Report). New York State Office of Mental Health, Bureau of Survey and Evaluation Research. CONFERENCE PROCEEDINGS Dollard, N., Rautkis, M. B., & Vergon, K. (2007). The Service Process Adherence to Needs and Strengths (SPANS): Extending the CANS. In C. Newman, C. Liberton, K. Kutash, & R. M. Friedman (Eds.), The 19 th annual research conference proceedings: A system of care for children s mental health: Expanding the research base (pp.). Tampa: University of South Florida, The Louis de la Parte Florida Mental Health Institute, Research and Training Center for Children s Mental Health. Davis, C. S., Dollard, N., Vergon, K. (2005). Negotiating practice: The use of communication to construct family-centered care in a community mental health system of care. In C. Newman, C. Liberton, K. Kutash, & R. M. Friedman (Eds.), The 17 th annual research conference proceedings: A system of care for children s mental health: Expanding the research base (pp ). Tampa: University of South Florida, The Louis de la Parte Florida Mental Health Institute, Research and Training Center for Children s Mental Health. 8

9 CONFERENCE PROCEEDINGS (continued) Davis, C. S., & Dollard, N. (2004). THINK team observation: A mixed methods approach to assess service delivery in a community mental health system of care. In C. Newman, C. Liberton, K. Kutash, & R. M. Friedman (Eds.), The 16 th annual research conference proceedings, A system of care for children s mental health: expanding the research base. Tampa: University of South Florida, The Louis de la Parte Florida Mental Health Institute, Research and Training Center for Children s Mental Health. Davis, C. S., & Dollard, N. (2003). THINK team observation: A mixed methods approach to assess service delivery in a community mental health system of care. In C. Newman, C. Liberton, K. Kutash, & R. M. Friedman (Eds.), The 16th annual research conference proceedings, A system of care for children s mental health: expanding the research base. Tampa: University of South Florida, The Louis de la Parte Florida Mental Health Institute, Research and Training Center for Children s Mental Health. Dollard, N. (2003). Symposium discussion on systemic approaches to evaluation in systems of care: Use of the Team Observation Form and System of Care Practice Review. In C. Newman, C. J. Liberton, K. Kutash, & R. M. Friedman (Eds.), The 16 th annual research conference proceedings: A system of care for children's mental health: Expanding the research base (p. 20). Tampa, FL: University of South Florida, The Louis de la Parte Florida Mental Health Institute. INVITED PRESENTATIONS Dollard, (2012). Tracking Outcomes of Publicly-funded Residential Mental Health Treatment. Presented at the New York State Office of Mental Health, New York City Regional Office. Spencer, S., Slaton, E., Blau, G., King, T. & Dollard, N. (2009). Going back to authentic familyto-family support Keynote address. Presented at Families at the Forefront of Promoting Positive Mental Health from Birth to Adulthood Celebrating 20 Years. Washington, DC: Federation of Families for Children s Mental Health. PAPER AND POSTER PRESENTATIONS Reed, N. & Dollard, N. (2015). Youth Advocates: Roles and Perspectives. Presented at the 28th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Dollard, N., Israel, N. & Lardner, M. (2014). Using the CANS to ensure fidelity and monitor outcomes in Wraparound. Presented at the 27th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Dollard, N., McGrath, K., Armstrong, M., Robst, J., Johnson, M., & Gimbel, J. (2014). Community-based treatment alternatives for justice-involved youth in child welfare: One year follow-up. Presented at the 28 th Annual FADAA/FCCMH Annual Conference, Orlando, FL. PAPER AND POSTER PRESENTATIONS (continued) Mayo, J., Winarski, J., & Dollard, N. (2014). Enhancing Wraparound with Motivational Interviewing. Presented at the 27th annual Children's Mental Health Research and Policy 9

10 Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Mayo, J., Winarski, J. & Dollard, N. (2014). Using Motivational Interviewing to Enhance Wraparound). Presentation at 2014 Training Institutes: Improving Children s Mental Health Care in an Era of Change, Challenge, and Innovation: The Role of the System of Care Approach, The National Technical Assistance Center for Children s Mental Health, Georgetown University Center for Child and Human Development, MD. Washington, DC. McGrath, K., Armstrong, M.I., Dollard, N. & Johnson, M. (2014). Utilizing TFC and in-home services to meet the needs of commercially sexually exploited youth. Presentation at the 2014 Child Protection Summit, Orlando, FL. Armstrong, M.I., Dollard, N, & McGrath, K. (2013). Use of therapeutic foster care for youth with complex multi-system needs. Presented at the 27th Annual Conference on Treatment Foster Care, Nashville, TN. Dollard, N., Rohrer, L., Batsche, C., Armstrong, M., Sharrock, P. & Reader, S. (2013) Family involvement in Florida s Medicaid-funded residential mental health treatment programs. Symposium presented at the 26th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Dollard, N. McGrath, K., Armstrong, M. Robst, J. Johnson, M. & Gimbel, J. (2013). Community-based treatment alternatives for justice-involved youth in child welfare. Presented at the 2013 FADAA/FCCMH Annual Conference, Orlando, FL. Dollard, N., Murphy, T.K., & Murrin (2012). Better services for children and youth with Tics and Tourettes Syndrome and their families: A multi-method approach. Poster presentation at the 25th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Robst, J., Armstrong, M.I., Dollard, N., Sharrock, Rohrer, L., Batsche, C. et al (2012). Family involvement during the treatment of youth in out-of-home mental health treatment. Symposium presented at the 25th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Rohrer, L., Dollard, N., Armstrong, M.I., &. Jentz, S. (2012). Psychotropic medication use in Florida s residential mental health treatment programs. Poster presentation at the 25th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. PAPER AND POSTER PRESENTATIONS (continued) Sharrock, P., Robst, J., Rohrer, L., Dollard, N., Pickle, D. & Evans, J. (2012). Learning from Building Bridges: Meaningfully involving families whose children are in residential treatment. Poster presentation at 2012 Training Institutes: Improving Children s Mental Health Care in an Era of Change, Challenge, and Innovation: The Role of the System of 10

11 Care Approach, The National Technical Assistance Center for Children s Mental Health, Georgetown University Center for Child and Human Development, Orlando, FL. Robst, J., Armstrong, M.I., Batsche, C. Dollard, N., Li, W. Hummer, Reader, S. et al (2011). Family involvement during the treatment of youth in out-of-home mental health treatment. Presented at the 24th annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Hummer, V.L., Crosland, K. & Dollard, N. (2010). Trauma-informed behavior support: A training & coaching model for caregivers. Presented at the 2010 Dependency Summit for Florida's Child Protection Communities. Orlando, FL. Dollard, N., Crosland, K., Paulson, R., MacKinnon-Lewis, C. & Neff, B.R. (2010). Implementation and access of ABA services in managed mental health and communitybased Care. Presented at the 2010 Association for Behavior Analysis International Annual Convention, Service Delivery Issues in Community-Based Applications of Applied Behavior Analysis, San Antonio, Texas. Robst, J., Dollard, N., Armstrong, M.I. & Montes de Oca, K. (2010). Justice-involved youth with mental health needs: We know more than we think. Presented at the 23rd annual Children's Mental Health Research and Policy Conference. Louis de la Parte Florida Mental Health Institute, College of Behavioral and Community Sciences, University of South Florida, Tampa, Florida. Elzy, M., Cobb, S. Dollard, N., Van Alstine, T., & Clark, C. (2009). Evaluation of an intervention for Adolescent Girls with Trauma Related Disorders. Presented at the 22nd annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Hummer, V.L., Crosland, K., & Dollard, N. (2009). Applied behavioral analysis within a trauma-informed framework. Presented at the Florida Center for Inclusive Communities Lunch n Learn Series. Tampa, FL. Hummer, V.L. & Dollard, N. (2009). Creating trauma-informed care environments in the community. Presented at Circuit 13 s Juvenile Justice Board Resource Fair and Trauma Training. Children s Board of Hillsborough County, Tampa, FL. Hummer, V., Dollard, N., & Myers-Routt, F. (2009). Ensuring Safety: Creating Trauma Informed Care Environments; A Curriculum for Residential Treatment. Poster presentation at the 22nd annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Pina, T., Hummer, V.L., & Dollard, N. (2009). Responding to traumatized children: A collaborative approach. Presented at the 2009 Dependency Summit for Florida's Child Protection Communities. Orlando, FL. Robst, J., Dollard, N. & Armstrong, M.I., (2009). Antipsychotic Medication Utilization Among Children Prior to Out-of-Home Care. Poster presentation at the 22nd annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. 11

12 PAPER AND POSTER PRESENTATIONS (continued) Slaton, E., Pearson, M. Lawson, G., Stormann, C., Hobstetter, B., McCormick, L., Dollard, N., Schaeffer, D., & Robbins, V. (2009). Evaluating family peer-to-peer support programs. Presented at Building Family Strengths Conference: Research and Services in Support of Children and Their Families. Research and Training Center on Family Support and Children s Mental Health, Portland Oregon. Sullivan, C.J., Dollard, N., Mayo, J. (2009). Hillsborough County's Civil Citation Project: Assessing Local Response to School-Related Justice Involvement. Poster presentation at the 22nd annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, FL. Rice, T., Pearson, M. Slaton, E., Dollard, N., Lawson, G., Purdy, F., & King, T. (2008) Family peer-to-peer support: The mantle of the family movement. Invited pre-conference workshop presented at the National Federation of Families for Children s Mental Health 20th Annual Conference. Atlanta, GA. Slaton, E., Crossbear, S., Dollard, N. (2008). How to use publicly available data in advocacy. Presentation at the National Federation of Families for Children s Mental Health 20th Annual Conference. Atlanta, GA. Hummer, V, Dollard, N., & Vergon, K. (2008). Implementing trauma-informed care in residential mental health settings for youth. Presentation at the 24th International Society for Traumatic Stress Studies Annual Meeting. Chicago, IL. Streit, J., Hummer, V. & Dollard, N. (2008). Florida s model for implementation of traumainformed care. Presentation at the Florida Council for Community Mental Health s 49 th Annual Conference: Solutions for a Health Florida. Naples, FL. Vergon, K., Dollard, N., & Ross, L. (2008). Using the System of Care Practice Review (SOCPR) as a quality improvement tool in a system of care community in Broward County, Florida. American Evaluation Association Annual Conference: Evaluation Policy and Evaluation Practice. Denver, CO. Hummer, V., Dollard, N. & Myers-Routt, F. (2008). Florida's implementation of trauma informed care in residential settings for youth. Presentation at the Many Faces of Trauma: Community Engaged Research. Tampa, FL. Stormann, C., Dollard, N., Hobstetter, W., King, T., & Slaton, E., (2008). Effective strategies for providing family-to family peer support with systems of care. Targeted institute presentation at the 2008 Training Institutes: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families: Early Intervention, The National Technical Assistance Center for Children s Mental Health, Georgetown University Center for Child and Human Development, Nashville, TN. Dollard, N., Hummer, V., Vergon, K.S., & Streit (2008). Trauma-informed care in residential mental health settings. Poster presentation at the 2008 Training Institutes: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families: Early Intervention, The National Technical Assistance Center for Children s Mental Health, Georgetown University Center for Child and Human Development, Nashville, TN. PAPER AND POSTER PRESENTATIONS (continued) 12

13 Slaton, E., King, T., Hobstetter, W., Winans, A., Robbins, V., Dollard, N., Stormann, C., (2008). Participatory action research agenda for family-to-family peer support models. Symposium presentation at the 21st annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Pearson, M., King, T., Stormann, C., Hobstetter, B., Robbins, V., Dollard, N., & Slaton, E. (2007). Assessing the value of Parent Partners and Family Advocates: A workshop to share ideas. Presented at Family-Driven, Youth Guided Partnerships with Mental Health, Juvenile and Criminal Justice: Defining Excellence and Increasing Success through Practice-Based Evidence, 19 th Annual National Federation of Families for Children s Mental Health Conference, Washington, D.C. Berson, I.R., Dollard, N., Lazear, K., Vergon, K.S. (2007). Research methods to inform the development of trauma-informed systems for children and adolescents. Presented at the 23rd Annual Meeting of the International Society for Traumatic Stress Studies. Baltimore, MD. Vergon, K.S., Dollard, N., Chen, R., & Armstrong, M.I. (2007). Tools for a mixed method approach to understanding trajectories of youth movement in out-of-home care settings. Presented at the Evaluation and Learning, 2007 American Evaluation Association s Conference. Baltimore, MD. Armstrong, M.I., & Dollard, N. (2007). Florida s out of home treatment programs: What do we know? Presented at Real data in real time: Sharing Best Practices in Mental Health Services for Children and their Families CHARPP Conference. Portland, OR. Dollard, N., Lazear, K., Brunson, J. (2007). Youth informing trauma-informed practice. Presented at Enhancing Resiliency and Healing: Trauma-Informed Services and Supports. Summer 2007 System of Care Community Meeting. New Orleans, LA. Slaton, E. & Dollard, N. (2007). Mrs. Smith goes to Washington: How to use publicly available data in advocacy. Presented at Building on Family Strengths at the Research & Training Center on Family Support & for Children s Mental Health, May 31, Portland, OR. Armstrong, M.I., Dollard, N., Romney, S.C., Vergon, K.S., & Blau, G. (2007) Connecting inpatient and residential treatment to systems of care. Symposium presentation at the 20th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Robst, J., Armstrong, M.I., Dollard, N., Vergon, K.S., & Romney, S.C. (2007). Risk adjustment methods for mental health research: An application to therapeutic group and therapeutic foster care. Paper presentation at the 20th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. 13

14 PAPER AND POSTER PRESENTATIONS - continued Davis, C. S., Mayo, J., & Dollard, N. (2006). A typology and narrative illustration of procedures for following a strengths-based approach in a children s mental health system of care. Institute presentation at the 2006 Training Institutes: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families: Early Intervention, The National Technical Assistance Center for Children s Mental Health, Georgetown University Center for Child and Human Development, Orlando, FL. Davis, C.S., Sikand, C., Mayo, J., Cobrese, M., & Dollard, N. (2006). A typology and narrative illustration of procedures for following a strengths-based approach in a children's mental health system of care. Paper presentation at the 19th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Dollard; N., Rautkis; M.B., & Vergon, K. (2006). The Service Process Adherence to Needs and Strengths (SPANS): Extending the CANS. Paper presentation at the 19th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Robbins, V., Armstrong, B., Dollard, N. & Vergon, K. (2006). Characteristics and outcomes of impoverished youth with serious emotional disturbance and their families. Poster presentation at the 19th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Casseday, L., Davis, C.L., & Dollard, N. (2005). Parent perceptions of service delivery: A family youth professional research study. Presented at Building on Family Strengths at the Research & Training Center on Family Support & for Children s Mental Health, June 24, 2005 ~ Portland, OR. Davis, C.S., & Dollard, N (2005). Integrating the Team Observation Form and System of Care Practice Review to provide action-oriented feedback to improve services for children and families. Invited Workshop presented at the 18 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Davis, C. S., Vergon, K., & Dollard, N. (2005). Wraparound fidelity and team composition, Meeting characteristics, and family and child outcomes. Poster presentation at the 18th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Dollard, N., Bell, S., Zadrozny, M., Manteuffel, B., Petrila, & White, G. (2005). Evaluation, families and sustainability: Lessons learned from three communities. Presented at the 17 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. 14

15 PAPER AND POSTER PRESENTATIONS - continued Dollard, N., Dhont, K., & Vergon, K.S. (2005). Evaluation of Florida s Specialized Therapeutic Foster Care. Presented at the Foster Family-based Treatment Association s 19 th Conference Reconnecting Action with Purpose. Atlanta, GA. Dollard, N., Rauktis, M.B. & Bell, S. (2005). Linking assessment to treatment fidelity: Use of the CANS Treatment Fidelity Index in quality improvement and evaluation. Paper presentation at the 2nd Annual CANS Conference, Chicago, IL. Davis, C.S., Dollard, N., & Vergon, T.L. (2004). Negotiating practice: The use of communication to construct family-centered care in a community mental health system of care. Presented at the 17 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Davis, C. S., Dollard, N., & Vergon, T. L. (2004). The use of communication to construct family centered care in wraparound teams. Poster Session. Presented at the 17th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Davis, C.S., Dollard, N., & Hernandez, M. (2004). Using the system of care practice review to improve practice in systems of care. Workshop presentation at the Georgetown Training Institutes 2004: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. San Francisco, CA. Davis, C.S., Dollard, N., & Hernandez, M. (2004). Using the Team Meeting Observation project and the System of Care Practice Review to improve services and test theories of change. Invited Workshop presented at the 17 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Davis, C.S., Dollard, N., & Hernandez, M. (2004). Using the Team Observation Form to improve individualized care. Workshop presentation at the Georgetown Training Institutes 2004: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. San Francisco, CA. Davis, C.S., Dollard, N. & Vergon, T.L. (2004). The use of communication to construct family centered care in wraparound teams. Poster presentation at the 17th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Panacek, L., Petrila, A., Armstrong, M.I., Martaus, Stephen C., & Dollard, N. (2004). Survival of the fittest: The evolution of a collaborative. Poster presentation at the Training Institutes 2004: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. San Francisco, CA. Petrila, A., Robbins, Henry, M.J., & Dollard, N. (2004). Lessons learned from THINK: Nothing about us without us. Paper presentation at the CMHS Summer Grantee Meeting. San Francisco, CA. 15

16 PAPER AND POSTER PRESENTATIONS - continued Reynolds, C., Labart, E., Amos, A., Dollard, N., Mayo, J., Carpenter, C.R., & Petrila, A. (2004). Creating and evaluating an effective crisis response system through a local partnership: Improving identification, access and public awareness of mental health concerns. Poster presentation at the Training Institutes 2004: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. San Francisco, CA. Vergon, T.L., Dollard, N. & Davis, C.S. (2004). Intergenerational caregiving: Elders caring for children with SED. Poster presentation at the System of Care Community Meeting, San Antonio, TX. Burton, B., Davis, C., Dollard, N., Elrod, B., & Vergon, T.L. (2003). Intergenerational caregiving: University-community partnerships: Improving systems of care for grandparents caring for grandchildren. Presented at the 29th Annual Conference of the Association for Gerontology in Higher Education. St. Petersburg, Florida. Chen, H.J., Dollard, N. & Smith, A. (2003). Examining the relationship of caregiver substance abuse and child and family outcomes: Florida s system of care sites. Poster presentation at the CMHS Spring Grantee Meeting. Tulsa, OK. Davis, C. S., Dollard, N., & Vergon, T. (2003). The reconstruction of meaning in creating a system of care in community mental health care. Presented as Top Papers in Health Communication panel at the Eastern Communication Association Conference. Washington, D. C. Davis, C.S, Vergon, T., & Dollard, N. (2003). The use of a mixed methods approach to assess service delivery in a community mental health system of care. Presented at the 2003 conference of the Southeast Evaluation Association. Tallahassee, Florida. Hernandez, M., Davis, C., Gomez, A., Stephens, R.L. & Dollard, N. (2003). Systemic approaches to evaluation in systems of care: Use of Team Observation Form and System of Care Practice Review to change systems and improve practice. Presented at the 16 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Dollard, N. & Laskowski, D. (2002). Teens with SED in foster care: Enhancing practice & influencing policy. Poster presentation at the Training Institutes 2002: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. Washington, DC. Hernandez, M., Dollard, N., Gomez, A., Mayo, J., Davis, C. (2002). Foundations for evidencebased practice: Measuring family involvement and cultural competence for quality improvement. Presentation at the Training Institutes 2002: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and their Families. Washington, DC. Robbins, R., Dollard, N., Armstrong, L. & Boterf, E. (2003). A family driven model of respite care. Presented at the Fourth International Respite Conference. Orlando, FL. Amos, A., English, L., Danaher, S., Bucco, B., Smorynski, A., Dollard, N. & Thomas, P. (2002). Helping students with mental / emotional disorders. Panel presentation at the Fourth Annual Pathways and Partnerships Conference. Tampa, FL. PAPER AND POSTER PRESENTATIONS - continued Chen, H., Dollard, N., Mayo, J., & Smith, A. (2002). Using demographic and diagnostic 16

17 information to develop sub-groups for outcome analysis. Poster presentation at the 15 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Kershaw, MA, Elrod, B., Robbins, V., & Dollard, N. (2002). Meeting the needs of kinship care in Florida and Kentucky. Presented at the 15 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Tampa, FL. Anderson, D., Boterf, E., Dollard, N., Robbins, V., & Duchnowski, A.J. (2001). Family involvement in evaluation: Improving programs and influencing policy. Presented at the 14th Annual Conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Clearwater, FL. Dollard, N., Laskowski, D., McMillon, J., Robbins, R., & Quinlan, A. (2001). Services and strategies for youth with serious emotional disturbance in the child welfare system. Poster presentation at the CMHS Fall Grantee Meeting. Stamford, CT. Connor, T., Chastang, A., & Dollard, N. (2001). The use of administrative datasets in evaluation. Presented at the Spring CMHS Grantee Meeting, Puerto Rico. Boterf, E., Anderson, R., Pedraza, L., Patel, A., Hernandez, M., Cornelius M., Petrila, A., & Dollard, N. (2000). Collaborative design, implementation and evaluation of respite in Hillsborough County, Florida. Presented at the 13th Annual Conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Clearwater, FL. Dollard, N., & Boterf, E. (2000). Parent involvement in evaluation and decision making. Seventh Annual Florida Conference on Behavioral Healthcare Evaluation. Orlando, FL. Dollard, N., Snyder, K., Brown, E., Banks, S., Kip, S., Lee, R., Greenbaum, P., Armstrong, M., Booth, C. (2000). Cross system kids: Using administrative databases to support decision making for services integration. Presented at the 13 th annual conference on a System of Care for Children's Mental Health: Expanding the Research Base, Research and Training Center for Children's Mental Health, Florida Mental Health Institute, University of South Florida, Tampa, Florida. Clearwater, FL. Dollard, N., Captain, G., & Terry, M.A. (2000). Approaches to providing respite care. Presented at the Training Institutes 2000: Developing Local Systems of Care for Children and Adolescents with Emotional Disturbances and Their Families: Improving Policy and Practice. New Orleans, Louisiana. Piecora, B., Anderson, R., Dollard, N., Pedraza, L. & Patel, A. (2000). Project Relief: A respite program for families created by families. Presented at Building on Family Strengths: A National Conference on Research and Services in Support of Children and Their Families. Portland, Oregon. PAPER AND POSTER PRESENTATIONS - continued Barrett, B, Dollard, N., Kershaw, M.A, Silver, S., Nations, L., & Roggenbaum, S. (1999). Evaluation methods and outcomes in child welfare reform: Lessons learned from state 17