The Business Case Benefit Spend in Canada

Transcription

1 Wellness at RBC Healthy Outcomes Conference Julie Gaudry, DC Wellness Manager, RBC April 10, 2008 The Business Case Benefit Spend in Canada $185-million Disability-related costs $100-million Health Plans Supplemental Medical Prescription Drugs Dental

2 The Business Case Forecasted Benefit Spend in Canada $350,000 $300,000 $ (000) $250,000 $200,000 $150,000 $100,000 $50,000 7% 15% $ Years RBC s Healthy Workplace Initiatives Workplace Environment Occupational Health & Safety practices Ergonomics Workplace Accommodation and RTW Employee Ombudsman Diversity Initiatives Code of Conduct Environmental practices Work/Life Initiatives Dependent Care Flexible Work Arrangements Leave Policies Financial Counseling Education, Training & Career Initiatives Community Partnerships

3 RBC s Healthy Workplace Initiatives cont Promotion of Healthy Living Health Management Resources health-related advice and counsel on topics such as flu facts and prevention, ergonomic assessments RBC EmployeeCare Program Comprehensive Employee Assistance Program RBC FlexBenefits Program Wellness Step 1: What is Wellness? RBC promotes and supports a healthy and safe work environment and encourages employees to lead a healthy lifestyle. But where to start?

4 Step 2: Assessing Risk and Readiness Confidential On-line Employee Value Personalized wellness profile $50 credit to HSA RBC Value Aggregate results Risk Readiness to change Wellness Assessment Risk Factors % Overweight Inactive Poor diet Stressed

5 Wellness Assessment Readiness to Change % Overweight Inactive Poor diet Wellness the RBC Story Awareness Engagement Incentives

6 Awareness Living Well intranet site On-line Wellness Resource Health-related Information Eating Well Being Active Feeling Good Featured Employees Wellness Videos Information and tips from RBC Health Professionals RBC Healthy Workplace Employee Assistance Program Work/Life Initiatives Awareness How we communicate Taking Action! Electronic bulletin to all Canadian employees Event-driven Direct links to intranet content Manager Communications Monthly HR mailing to people managers Promotion of monthly EAP features Advance notice of wellness initiatives and encouragement to support it with their team HR Business Partner networks Employee Conference Calls On-site presentations

7 Engagement Partnership with the RBC Olympians Engagement Have you walked your 10,000 steps? Employees log daily steps and if reach goal, eligible for prizes Living Well Eating for Life Information about nutrition, fad diets, tips to make small meaningful changes Intranet Videos and live events Food Diary challenge and opportunity to share their story On-line fitness and wellness tool Registration incentive draw Used for delivering and tracking participation in challenges Feeling Good Daily tips sent to participants Positive approach to mental health

8 Financial Incentives Integration of Wellness into RBC FlexBenefits Program Opportunity to earn wellness credits Annual Wellness Assessment incentive period Healthy Living Pledges To be physically active for a minimum of three times per week, for at least 20 minutes each time To eat at least one serving of fruits or vegetables at each meal To visit a health care practitioner for a general health assessment this year Financial Incentives 2007 response 10,881 employees completed the Wellness Assessment 28,332 employees actively re-enrolled in the RBC FlexBenefits program this year Compared to 16,295 who enrolled in % committed to all three Healthy Living Pledges Our plan moving forward Reward wellness participation with wellness credits Designed to encourage behaviour change

9 What Are Employees Saying? Since June I have been watching my food intake as well as working out 5 days a week. In the process I have lost over 55 pounds, and I feel great. I think the catalyst for me was the healthy living pledges for the extra wellness credits. I have a few more pounds to lose but the overall end result is that I feel lighter and I am happier ~ RBC employee What Are Employees Saying? Our branch has created an internal fun group called "The Belly Busters" who are meeting weekly to discuss our eating and wellness regime. We are helping each other lose weight and in the first week, 9 people shed a total of 12 lbs. To encourage everyone to eat breakfast, we decided we would pool our funds and buy a blender for the branch kitchen. The sales force offered to award us a blender if we exceeded certain targets for referrals. And so the rallying began and we exceeded our weekly goal by 3! Since then, our "Belly Busters group are enjoying breakfast daily, and now the rest of the team, are jumping on board. ~RBC Branch Manager

10 What Are Employees Saying? It s all about individuals making decisions that are right for them. We can provide opportunities, and profile some of the great tools available to all RBC employees such as the RBC EmployeeCare program, the Living Well site, and Career Advisor, and support employees in their efforts to find balance and take an active role in designing their own lives. Everyone is so committed to putting our clients first, but we can only do that if we are taking care of ourselves, and each other. And just talking about wellness can be a powerful motivator. ~RBC Credit Centre Manager Looking ahead Awareness Engagement Incentives

11 Questions & Answers