Membership news Summer 2016

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1 Membership Summer 2016 In this issue Annual Members Meeting Thursday 28 July Time to Change Pledge Governor Election Results CQC Inspection Deciding Together in Newcastle and Gateshead Since summer 2014 the local NHS has been asking people who use mental health services, their families, carers, mental health professionals and service providers for their views on how we can improve the way specialist mental health services are arranged in Gateshead and Newcastle. We have called this process Deciding Together. We held a listening exercise over the winter 2014/15 and this then led to a public consultation which launched on Thursday 12 November 2015, and ran for 13 weeks until 12 February The consultation put forward a range of different ways in which in-patient and community mental health services could be arranged. All the potential scenarios include changes to in-patient and community services, as well as steps to make it easier for service users and carers to get the support they need. Hundreds of people have given their views, and an independent organisation has analysed all the feedback we have received during the consultation process. This has been considered by the CCG and a decision about a preferred option was made at their meeting on 24th May Welcoming the Care Quality Commission to NTW The Trust will be welcoming over 80 inspectors from the Care Quality Commission (CQC) to undertake a comprehensive inspection of our services. The CQC is the independent health and adult social care regulator. Their job is to check whether hospitals, care homes, GPs, dentists and other services are meeting national standards. The CQC will look at the quality and safety of the care we provide based on the things that matter to people. They will look at whether our services are: Safe Effective Caring Responsive to people s needs Well-led. Before inspection began, members of the public, service users and carers were invited to share their experiences of the care they have received from us. The outcome of our inspections will be reported in a future issue. If you would like more information about the process you can visit the CCG website involved

2 Trust Time to Change Pledge to end mental health stigma Chief Executive, John Lawlor, signed the Time to Change Employer Pledge on Wednesday 14 January 2016 and in doing so joined over 300 employers in England who are working to tackle mental health stigma and to help keep their staff well for work. Time to Change is a national mental health campaign, launched in 2009 by mental health charities MIND and Rethink with the objective of reducing health related stigma and discrimination. The Time to Change Employer pledge is an aspirational statement which indicates to employees, service users and the public that an organisation wants to take action to tackle the stigma and discrimination around mental health, focussing on the workplace in particular. John Lawlor said: Here at NTW we have made a commitment to actively ending mental health stigma. Mental ill health is common with one in four of us experiencing a mental health problem at some point in our lives. The social stigma attached to mental ill health and the discrimination people experience can make life more difficult. There are small things that each of us can do everyday to challenge stigma and I feel privileged to publicly sign the pledge. The pledge was signed in front of members of staff at NTW, as well as representatives from the mental health charity, Rethink. Ten years of care The Trust was ten years old on Friday 1 April 2016! John Lawlor said: Since taking up my post as Chief Executive it has been humbling to meet so many of our dedicated staff who are passionate about providing the best possible care to the people we serve. We have seen dramatic changes over the last ten years which have shaped the way in which services are provided, including the provision of state of the art facilities which have dramatically improved inpatient services. Over the last ten years no less than eight new buildings have been opened ranging from a specialist dementia care centre to a large 122 bed hospital. in the community have also seen dramatic changes with the introduction of new services such as Initial Response Teams which provide 24 hour access to urgent mental health care and treatment by calling a single access number. A number of new specialist services are now also in place such as a support service for veterans and a street triage service which works in partnership with Northumbria Police. John continues: Over the last ten years there have been radical changes throughout NTW which will give us a firm footing in our goal to provide the best care, delivered by the best people to achieve the best outcomes. 2

3 CEO Sleepout 2016 On Thursday 3 March John Lawlor and Deputy Chief Executive and Director of Finance, James Duncan joined others from across the North East for a night spent sleeping outdoors on the pitch at St James Park in Newcastle as part of CEO Sleepout Staff CEO Sleepout is a national charity set up to fight homelessness and poverty. The campaign is funded with money raised by executives who sleep outdoors for one night to raise sponsorship from their business contacts and friends. John explained: The CEO Sleepout campaign against poverty and homelessness is a great cause which we are proud to support. A report by Crisis, the national charity for homeless people, suggests that the prevalence of common mental health problems is over twice as high amongst the homeless population compared to the general population. It is therefore very important for us, as the region s mental health care provider, to highlight the care that is available to the homeless from organisations such as NTW while at the same time fundraising to help the good causes which also support them. John and James raised 1740 which will support a range of local charities that tackle homelessness issues, including our partner charities Changing Lives and Newcastle United Foundation. Funds will also be donated to Newcastle Food Bank and other charities supporting essential homeless services in the city. Go Green - become an reader Do you receive your letter by post but have an address? Would you consider receiving future editions by ? Have any of your details changed, eg moved house, new mobile number? If you answered yes to any of the above, please inform the Membership Office by any of the following ways: Please recycle Tel: , your letter members@ntw.nhs.uk copy or Post: FREEPOST NTW MEMBERSHIP (no stamp required) 3 National accreditation for Newcastle psychiatric liaison service The Newcastle Liaison Service has successfully gained accreditation by the Psychiatric Liaison Accreditation Network (PLAN) of the Royal College of Psychiatrists Centre for Quality Improvement (CQCI). Dr Sarah Brown, Consultant Psychiatrist said: The team has worked together at a time of great challenge, bringing together adult and older people s services as an integrated team, to demonstrate that despite limited resources it is still possible to deliver a high quality liaison psychiatry service to nationally recognised standards. We could not have achieved this without the contribution from all team members and most importantly the support from our acute colleagues, patients and carers. Thank you everyone. If you have any topics of interest you would like us to consider for future articles, please let us know by ing: ftletter@ntw.nhs.uk or call:

4 2016 Election Results The following four Trust members put themselves forward to stand in recent Governor Elections and were successfully elected to their relevant constituencies: Anne Carlile Carer Adult George Hardy Carer Learning Disability Diane Kirtley Carer Neuro Disability Dr Peter Okey Staff Medical Governors They joined our well established Council of Governors for their respective terms of office on 1 April 2016 and following induction, were formally welcomed to their first meeting on 10 May 2016 by Chairman, Hugh Morgan Williams who said: I am delighted that we now have four new governors complementing our very active Council of Governors, leaving only one Carer Governor vacancy to fill. Governors are volunteers who give up lots of their free time to carry out their roles and support our Trust, and I am sure they will be a great asset in Public helping us to shape how the Trust develops to meet future local need. Council of Governors Chris Macklin Adult Carers Chris Macklin Adult Anne Carlile Adult George Hardy Learning Disability Alan Gibbons Children and Young People s Diane Kirtley Neuro Disability Vacancy Older People s Service users Fiona Grant Adult Dave Twist Adult Jack Wilson Children and Young People s Rachel Simpson Learning Disability Lucy Reynolds Neuro Disability Marian Moore Older People s 4 Julia Allison Gateshead Austin O Malley Newcastle/Rest of England/Wales Christine Lumsdon North Tyneside Steve Manchee North Tyneside Bill Scott Northumberland Margaret Adams South Tyneside Colin Browne South Tyneside Michael Butler Sunderland Contact your Governor governors@ntw.nhs.uk Freepost address: FREEPOST NTW MEMBERSHIP (no stamp required)

5 Staff Peter Okey Medical Membership Grahame Ellis Non Clinical Bob Waddell Non Clinical Claire Keys Clinical Lisa Strong Clinical Community and voluntary Alisdair Cameron Community and Voluntary Sector Launchpad Stuart Dexter Community and Voluntary Sector About a book A Guide to your Extraordinary Secret Self by Anthony Peake Anthony Peake finishes his extraordinary book on how our Higher Self (our daemon) can predict the future with a mantra taken from the Mundaka Upanishad. Dave Twist Adult Local authority Graeme Miller Sunderland City Council Karen Kilgour Newcastle City Council Anne Dale Northumberland County Council Lesley Spillard North Tyneside Council Gladys Hobson South Tyneside Council Catherine Donovan Gateshead Council University Barry Hirst Newcastle University Revd Professor Pauline Pearson Northumbria University The Sanskrit term Upanishad literally means 'sitting down beside' and it must suffice to say 'how apposite that this book dealing with human duality should end with a poem dealing with man's dual nature'. Another book worth reading. Marian Moore Governor for Older People s (& ImROC) Annual Member s Meeting Thursday 28th July 2016 carers, service users and staff shaping our future together Meet the Governors who represent you as members, find out about the Trust s past and present activities and plans for the future. Visit the information stands and chat with Trust staff and colleagues. Market Stalls 2pm - 4pm Meeting 4pm - 5pm Please call for more information 5

6 Service user Koestler Art Ceremony In March the Trust hosted the 4th Annual Koestler Award ceremony at Northgate Hospital which was attended by Sarah Grainger-Jones, Acting Director of the Koestler Trust. North Tyneside World Mental Health Day 2015 Banner Launch Service users and carers who attended the event on 9 October 2015 were asked to design a square describing what dignity meant to them. 25 squares were then gathered and made into the large banner displayed at the launch on 29 February at Segedunum in Wallsend. This was accompanied by a short film and presentation highlighting the very successful day back in October. Over 70 awards and certificates were presented to patients and four platinum awards were presented from the Koestler Trust s national competition. John Lawlor said: It has been a joy to bear witness to such incredible artwork and achievement. Art can be such a healing force and contribute to our feeling of wellbeing and it has been my privilege to meet our talented artists here today. Judge s comments about the artwork came from award winning artists such as Turner Prize winner Jeremy Deller and Grammy Award winning musician Hot Chip. Quotes from service users on the day: People are "We must always more than their be open about mental health" mental health and wellbeing"... "Mental health is everyone s concern. We are all the same... we need a little help sometime" Jane Akhurst, Arts Project Manager at NTW spoke about the work of the charity Outside In who support and promote the work of artists who may find it difficult to otherwise access the art world. The project runs an online gallery and presents exhibitions throughout the UK and so far five patients from Northgate Hospital have had work displayed. If you would like to get involved in World Mental Health Day October 2016 celebrations by joining the steering group, donating funds, delivering workshops or information on the day, please contact Kath Boodhai kathleen.boodhai@twmuseums.org.uk" Newcastle Mental Health Day took place on Saturday 6th February at Grey s Monument. Despite the weather there was a good turnout and we signed up 80 new members. 6

7 Carers corner Anyone can be a carer; they come from all cultures and walks of life and can be of any age South Tyneside Our focus as always is on building Carer Friendly Communities. Communities which support carers to look after their loved ones well, while recognising that they are individuals with needs of their own. Carers Week is brought to life by the individuals and organisations who come together to organise activities and events throughout the UK, drawing attention to just how important caring is. With an increasing number of Carers in South Tyneside we hope to raise the profile for Carers locally and have put together a programme of events for the week for Carers to celebrate and enjoy! Come and unite with Carers of South Tyneside and celebrate Carers Week with us! Carers Association in South Tyneside (CAST) 1 Beach Road, South Shields NE33 2QA Tel: castmanagement@yahoo.co.uk Northumberland The new Family and Friends Resource Centre (Carers Hub) was opened on 23rd April by Sharon Spurling (CEO Carers Northumberland). It s hoped it can be somewhere for carers North of Tyne to get support and advice and enjoy a cuppa in a supportive atmosphere. The hub is also available for carers champions, staff supporting carers and families. Sharon said: Those who support their family and friends through mental health issues are invaluable. Having a place to be, such as the Family and Friends Resource Centre at St George s Park, means that they too can get support and some time out. I was delighted to be part of it s opening day and Carers Northumberland looks forward to our continuing partnership with NTW Carers Northumberland 107 & 109 Station Road, Ashington, Northumberland, NE63 8RS Tel: info@carersnorthumberland.org.uk Newcastle Carers Week is an annual campaign to raise awareness of the 6.5 million carers living in the UK. We ll be raising awareness about carers and recognising the valuable contribution they make in our communities at our Open Day on Saturday 11 June at our Centre on Shields Road, Byker, 10am-3pm. Drop in for information and find out how we support carers in Newcastle. Come along for a of the Centre tour and share some tea and cake with staff and volunteers! Why not join our social media campaign? Upload a photo of you where you feel supported in your community using the hashtag: #MyCommunityCares. Connect with us: Facebook/NewcastleCarers and Tweet:@NCLCarers For more information about our Carers Week events, visit: Or contact our Carers Information Line: Tel ; SMS Newcastle Carers provides support for carers of someone who lives in Newcastle upon Tyne. 7

8 Sunderland Sunderland Carers Centre is delighted to announce that our Young Carers Rainbows and Rollercoasters Project is one of this region s winners in ITV s The People s Projects competition winning 49,865 Big Lottery funding. Thank you so much to everyone who voted and supported our campaign and we look forward to giving an update on how the project will give some exciting new opportunities for young carers here in Sunderland! Sunderland Carers Centre, Thompson Park, Thompson Road, Sunderland, SR5 1SF Tel: info@sunderlandcarers.co.uk North Tyneside We are reaching out to more carers throughout North Tyneside and will be developing more Peer Support groups at venues across the borough. Carers will be able to meet others in similar situations and get specialist advice and support. The groups we currently run from 10.30am 12pm are as follows: For carers of someone with memory problems or dementia White Swan Centre, Killingworth - second Tuesday of every month. For all carers New Prospects, South Parade, Whitley Bay - second Thursday of every month. Action for Blind People, Parkside House, Elton Street, Wallsend third Friday of every month. Carers Centre, North Shields - first Friday and third Tuesday of every month. If you would like more information, please contact Sue or Jaccqui on North Tyneside Carers Centre, 3rd Floor, YMCA Building, Church Way, North Shields, NE29 0AB Tel: Website: enquiries@ntcarers.co.uk Did you know that we are on Twitter? We also have pages on and Facebook Gateshead - why not join the conversation? Our Working Carers Team are working closely with Northumbria University to develop a series of free, bite-sized, e-learning modules for employers and working carers. In March, we held our first focus group to gather thoughts from working carers. We had a great turnout with 17 people attending and we had a very open and honest discussion. Northumbria University have also undertaken additional interviews and are now in the process of talking to employers about their thoughts. The E-learning package will be a one-stop-shop for information on working carers and employers. If you wish to take part please hannah. clemson@gatesheadcarers.com or telephone Charter signings - More employers have signed up to become Carer-friendly Employers and we are pleased to announce that the following businesses have recently signed our Carer-friendly charter: Legal Aid Agency; Northumberland, Tyne and Wear NHS Foundation Trust; Equality North East. Carer-friendly Employers can benefit from free support including drop-ins, appointments on-site, information and training sessions for their staff. If you are, or know of, an employer that might be interested then please let us know. Gateshead Carers, John Haswell House, 8-9 Gladstone Terrace, Gateshead, NE8 4DY Tel: enquiries@gatesheadcarers.com Follow If you would like to receive regular copies of this letter, become a member! Either visit our website, members@ntw.nhs.uk or complete this slip to receive an application form. Name:. Address:... and send to The Membership Office, FREEPOST NTW MEMBERSHIP (no stamp required)