Inclusive w rld. Impact report

Transcription

1 Inclusive w rld Impact report

2 Contents Welcome The future Our vision, mission and values What we do In the workplace From early years All walks of life Being healthy and well Using technology and supporting independent living On the high street Charitable activities Offering a helping hand Raising funds Creating an inclusive world Our staff Our policy work

3 For over 35 years we ve been helping people recognise and fulfil their potential. For many people we simply offer support at critical times during their personal journey. For others we make a life-changing impact, transforming their confidence and health so they lead happier independent lives. We help them realise they have something to offer and that they are important. Our ambition by 2022 is to help one million people to transform their lives each year and to create inclusive communities. 5 6

4 Welcome We believe everyone has something to offer. Each day we support people to realise their full potential. They may want a job, need new skills, or simply want someone to believe in them. This year we have continued to provide high-quality employability support through our Work Programme, Work Choice and Specialist Employment Support contracts to people who are in need of work or need help to stay in work. Our enterprise projects and shops have also given many people the opportunities to gain new skills and work experience, including students from our Multi Academy Trust Shaw Education Trust which continues to go from strength to strength. We now have significant growth and diversification plans in place so that we can support more people in more meaningful ways. As such, we have been very pleased to see services in our new sectors, such as justice and community mental health provision, gain momentum. We have also founded STAR Skills (a joint venture with Ixion), which offers vocational skills training and apprenticeships, and welcomed Forth 7 8

5 Sector into the Shaw Trust family to strengthen our employment and training offer in Scotland. And we have worked with numerous organisations to further our mission. Partnership is vital to the work we do and we are fortunate to work with such a diverse and committed partner network. By 2022 our board wants Shaw Trust to increase our social impact four-fold by helping at least 50,000 people to transform their lives each year. However, they have also challenged us with an ambitious plan. This requires us to make a significant step change in how, where and the scale at which we operate. Our ambition by 2022 is to help one million people to transform their lives each year, placing Shaw Trust at the centre of a global movement for social change and inclusion. This year we have already provided a platform to a global movement promoting an inclusive world. Over 1,000 people from more than 60 countries joined us at the Rehabilitation International Global Congress in Edinburgh last October. I was proud to host the event, and indebted to staff and volunteers who came together to give disabled people around the world such a strong voice. We continue to work closely with the government to shape services so that the right support is there for the people who need it. This will be critical given the current uncertainty as the country negotiates terms for Brexit. We know that these challenges will affect most acutely those who are already the hardest to help. Organisations like Shaw Trust are able to combine the best of a charitable heart with a commercial mind, and we believe their role in providing welfare services will be vital in ensuring no one is left behind. We call this Welfare State 3.0 and we will continue to work to make this a reality. Over the coming year we will face much change as Work Choice and Work Programme wind down. However, we are very well placed to take advantage of opportunities. The hard work of our teams has put us in a strong position for the future and I am proud to lead Shaw Trust at such an exciting time. Thank you to every member of staff, client, volunteer and partner who has worked with us this year. Your efforts, participation and passion are truly exceptional. By working together we will create a truly inclusive world. Roy O Shaughnessy CEO 9 10

6 The future I have a colleague whose favourite expression is: What got us here isn t going to get us there. As I survey our sector I can t think of a better way of describing the present state of affairs! The past ten years have seen significant changes in political rhetoric and purpose as we emerge from the financial crash and a series of governments of various political hues. National initiatives designed to drive greater workforce participation and lower welfare bills over this time are now coming to a close. These programmes have allowed us to deliver significant public good, but the future for Shaw Trust now looks very different. While many in the welfare to work sector will see a significant contraction in scale as a result of these changes, my fellow trustees and I believe the change for Shaw Trust is very different. The political and economic uncertainty surrounding Brexit has been coupled with a fragile government and an ever-increasing social need. This has created a major challenge for us to grow an organisation fit for the 21st 11 12

7 century one, which will achieve our strategic objective of helping one million people to transform their lives every year by However, to paraphrase my colleague, achieving that one million goal will require us to do things very differently. We are therefore casting our operational net both wider and deeper than our existing portfolio. This means new sectors, new working methods, new services and new approaches to partnership. We are also engaged on a programme of major internal change as we adjust to the new realities beyond Work Choice and Work Programme. This is not always positive for the people who work at Shaw Trust at least in the short term as activities which have formed our core work come to an end. This inevitably means uncertainty and, for some, transfers to new providers, or worse, to redundancy. I want to record the Board s immense gratitude to our staff who have borne the brunt of this unpleasant aspect of change with good humour and understanding. If we are to seize the opportunities we have identified, we must do two things. Firstly we must win the Welfare State 3.0 argument. This sees government local and national shifting its commissioning from the forprofit sector towards charities and social enterprises organisations focused on delivering social good rather than shareholder return. This thinking is gaining acceptance in the corridors of power and we are working diligently to ensure that Shaw Trust is at the vanguard of this change. Secondly we must increase the pace of our informed innovation both internally and externally. We must be bold in imagining new ways to achieve the desired outcomes faster and at less cost. Our prototype hubs are a wonderful example of this. The secret is to ensure that, first and foremost, they meet the needs of our true clients, rather than slavishly following 20th-century commissioner practices. This will mean designing person-centred, integrated services, which drive better outcomes at lower cost

8 Of course, our focus is not limited to the UK. Shaw Trust already has an effective international presence, and our strategy calls for us to apply the domestic lessons to support our international partners as they help their citizens transform their lives. Our greatest asset is the commitment, hard work and dedication of Shaw Trust s clients, staff, volunteers and partners. I am confident that, together, they will provide the credibility, intellectual firepower and resolve to drive us towards attainment of our goal to helping a million people to transform their lives by But always remembering one thing what got us here isn t going to get us there. Our work Thank you. Ken Olisa OBE Chairman 15 16

9 Our vision is for a society in which everyone has the opportunity for employment, inclusion and independence. Our mission Our mission is to deliver services for people at disadvantage so they can gain life and employability skills in order to live more independently, secure sustainable employment and actively contribute to family and community life. We seek to educate and influence society to remove barriers and create opportunities for those at disadvantage. We also help to build supportive communities for a more inclusive society. Our values At Shaw Trust we believe that everyone has the right to inclusion and independence. Everything we do is underpinned by our values: To be people-centred To act with integrity To be innovative To be best in class To be accountable

10 What we do We understand how long-term unemployment, limited skills, mental illness, physical and/or learning disabilities, a criminal record, addiction, and family and/or housing issues can impact on someone achieving their potential. We tackle this by providing work opportunities, skills development training, and health and wellbeing services across the UK. We work alongside Shaw Education Trust, which runs a diverse chain of academy schools, to ensure young people have the best chance of realising their dreams. We are at the heart of the communities we serve and add value by investing back into our social enterprises and national volunteering scheme. We are also prominent on high streets, running charity shops where we fundraise and offer retail work experience. Our goal is to create an inclusive world where everyone achieves their potential and positively impacts their community. We are a national charity working to create brighter futures for the people and communities we serve

11 This year we helped In the workplace We believe everyone should have the chance to be independent and have a job they love. Our governmentsupported employment services help people get, and keep, a job that is right for them. Work Choice is a specialist programme designed 10,468 specifically for people who, due to their disability, might people on their Work Choice journey find it difficult to find or keep a job. Through Work Programme we help long-term unemployed people to prepare for, find and stay in work. Our Specialist Employability Support supports unemployed disabled adults with complex or multiple challenges to find work. Regardless of their age, people are capable of finding a new job or embarking on a new career. Our 50+ service 11,146 helps people aged 50 and over to find a job in a new sector or get back to work after a career break. We help employers build diverse workforces. In the past 12 months we have worked with over 12,000 companies, 539 people through Special Employability Support 268 clients through the 50+ programme helping recruiters see the ability in everyone. We even support employers and clients once they ve started work. 21 Work Programme clients or the equivalent of the population of Falmouth in total! 22

12 We help young people achieve their ambitions growing their knowledge and skills, and firing their curiosity

13 From early years Our Shaw Education Trust academies help pupils achieve their ambitions growing their knowledge and skills, and firing their curiosity. We have now expanded to eight academies over nine sites, and we will continue to look for opportunities to grow as we introduce new academies. Because we want to reach young people as early as possible, we will be opening primary schools, with two already in the pipeline. We re also setting up teacher training so we can recruit and train new teachers in our schools. And our joint venture with Ixion Holdings, STAR Skills, was created to help shape the skills sector, drive the economic growth of employers and help more people realise their potential with enhanced skills. 950 staff at schools All our staff and students would more than fill the Royal Albert Hall 4,580 pupils 25 26

14 All walks of life We don t leave anyone behind. Offenders get help through our CFO3 programme so that they re ready for life after prison and can play an active role in the community. The offenders and ex-offenders we worked with received 1,586 supportive measures, helping with things like 1,586 personal skills, managing money, supportive getting a job, finding somewhere to measures live and mentoring. Our participants completed 410 short courses and 234 longer vocational and educational training with the aim of getting a job when they re ready for it. 3,498 offenders and ex-offenders across the South West, London and East of England joined the programme to turn their life around 27 28

15 We believe good mental and physical health and wellbeing have a real impact on the quality of life

16 Being healthy and well Our Live Well Kent clients say: This year we started new programmes, Live Well Kent and Aim4Work, to connect people with the services they need when they need them most. We also continue to support people in Suffolk through our wellbeing 69% 60% service, and we embed health and wellbeing support into everything we do. A total of 1,580 people benefited from the Live Well I feel more optimistic about the future I know how to deal with problems better Kent service. And it works people who completed the programme feel more optimistic about the future and know how to deal with problems better. Aim4Work only started on 1 March 2017, but in the first month 20 Londoners with common mental health conditions were a step closer to getting a job. And in Suffolk, we worked with 298 people. For some, a mental health condition, learning disability, Asperger s syndrome, or autism was the reason for extra support to move into work, and others got a helping hand to manage workplace challenges linked to mental health. With our commissioners, we recognise that support 1,898 people in total received our help with their mental health and wellbeing works best when it s available in one place. That is why 31 we chose to open Wellbeing Works hubs in Scotland. The new hubs will open this year, combining high-quality wellbeing services available to all. or enough to fill three Airbus A s 32

17 Using technology and supporting independent living One in five people may be excluded from accessing business information due to their disability. Our Accessibility Services team helps organisations make their goods, services and information inclusive to all. This year we worked with 39 organisations, making their websites, mobile and applications available to people with disabilities and impairments. We also trained them so they too can build and develop more inclusive digital services for their customers and employees. The Disabled Living Foundation 39 digitally accessible organisations (DLF), part of Shaw Trust, helps older and disabled people live independently with dignity. This year more than 1.2 million visitors accessed over 4.6 million pages on DLF s website, livingmadeeasy.org.uk, to get expert impartial advice and information. Our online community, Youreable, exceeded 1 million visitors. Boasting more than 18,000 registered 33

18 members who added 108,227 posts, Youreable plays a crucial role in peer support and shared life experience among disabled people. And help is available on the other end of the line DLF s helpline received 13,159 calls over the year. Visitors using AskSARA, DLF s online guided advice tool, generated 36,275 personalised reports, giving them access to expert advice and impartial information on products listed on the Living Made Easy website. 18,000 registered Youreable members = the number of asteroids around Earth On the high street Our 49 shops across the UK sell new and second-hand goods that generate the vital funds to support our charitable activity. Importantly, our shops also provide opportunities for people to get retail experience to help them on their journey to work and build relationships with others. Nearly one in five of our volunteers completed a qualification through Derby College as part of their experience. DLF also supports healthcare practitioners with accredited training and conference programmes designed to share best practice on independent living. 600 volunteers work in our shops that s 20% more than last year! 35 36

19 Charitable activities Because we re a charity, we are able to invest in projects which make a positive impact in communities. Our social enterprises offer opportunities for people to develop work and life skills. They learn about horticulture, wood recycling, catering or customer service, while also building friendships and socialising. 85,927 plants sold by our social enterprises. Enough to fill Wembley Stadium (nearly) This year our social enterprises helped 196 adults with learning disabilities. Where possible, we re building close links with schools and 84 students from Shaw Education Trust accessed a Shaw Trust enterprise to build their skills. And to provide more support in Scotland to people who need it the most, we merged with Forth Sector an employment and training charity with a strong enterprise model. We now co-locate and deliver services together. Already based on site is St Jude s Laundry, a business with more than 50 per cent of disabled workers. It also holds the Royal Warrant for laundry services. This year our social enterprises helped 196 adults with learning disabilities 23,944 day places for adults with learning disabilities 37 38

20 Offering a helping hand Volunteering brings people together and improves social inclusion. We re building our force of volunteers and this year 1,400 volunteers gave up their time to either support clients into work or help run our charity shops and enterprises. In total they contributed 180,000 hours (a 40% increase on the previous year). Altogether, 473 of our volunteers were employment volunteers from companies like Lloyds Bank, IBM and Legal & General. And in January, we were awarded the Investing in Volunteers quality standard, confirming we provide volunteers with a quality experience and follow best practice. 94% of our volunteers believe Shaw Trust is a good organisation to volunteer with 96% of our volunteers say the volunteering they do gives them a real sense of achievement The top three reasons why people volunteer with us are: 1. Give something back 2. Share their skills 3. Meet new people. We want to make volunteering accessible to all, no matter their background, and this year the percentage of disabled volunteers has doubled from 12% to 24% 39 40

21 Because we re a charity, we are able to invest in projects which make a positive impact in communities

22 Raising funds Our supporters believe in what we do. Our main flagship fundraising event is the Virgin Money London Marathon. In April 2016, 31 runners raised over 50,000, which contributed towards the funding of a 4D sensory room at Blackfriars Academy in Staffordshire, part of Shaw Education Trust, so that teachers can easily create virtual environments for the school pupils. Various other localised funding efforts around Shaw Trust regions for example payroll giving, corporate donations, legacy donations, or regional fundraising contributed a further 20,000 of voluntary income. 31 London Marathon runners raised over 50,

23 Our supporters are very important to us. In return for the support given to us by this voluntary income, we pledge: To use donations in our work to support those excluded by society Never to stop people in the street or at home and ask for money To keep data safe, always complying with the Data Protection Act, and never selling or sharing personal data. We do not use the services of any external professional fundraising companies to help us raise funds, and always seek to conform to recognised fundraising standards

24 Creating an inclusive world 48 47

25 This is an event that can push the world forward to make more inclusive societies to ensure equal rights for everyone. Jan Monsbakken, outgoing Rehabilitation International President. People are at the centre of everything we do. That s why in October 2016 we hosted the 23rd Rehabilitation International World Congress, uniting disability experts in creating a more inclusive and accessible world for all. Over three days over 1,000 delegates from 68 countries explored and promoted inclusion on a global platform through themes like education, training, employment, independent living, ageing with a disability, technology, leisure, culture and the arts. And as a result of the Congress, we ve already seen examples of international collaboration to help make the world a more inclusive place. Our Chief Executive, Roy O Shaughnessy, has also been appointed Rehabilitation International Vice-President, Europe. The Congress would not have been possible without our 81 volunteers who contributed more than 850 hours over the course of the event

26 You will hopefully be able to take back much inspiration to help you in the roles you fulfil in your own countries back home, and you will feel enriched and invigorated to make more meaningful and lasting changes to promote the inclusion of disabled people. HRH The Princess Royal Rehabilitation International Congress 2016 Royal Patron 51 52

27 Our staff Our policy work Without engaged, knowledgeable and enthusiastic staff we wouldn t be able to help our clients live their lives to the fullest. That s why we launched Our Future, a project that helps to build a strong, united and sustainable organisation for our future ambitions. And to inform what we do and how we do it, we sought our staff s views and ideas in the biggest employee consultation exercise we ve ever done. Exceptional response levels from across the business meant our staff guided us as we discovered, dug deeper and defined who we are, what we do, and why and how we do it. We looked at new ways of generating income, saving charitable funds, rewarding and recognising our staff, measuring success and explaining our purpose in a way that everyone could get behind. Next year we hope to launch a new purpose and vision as the result of the project. We continue our work to achieve fairness, accessibility and inclusion for all through our policy activity. One of our key focuses this year was to support the government s and the Department for Work and Pensions aim to halve the disability employment gap. That s why we responded to eight government consultations. Our clients know best what works for them so we held focus groups to inform our responses. We also hosted fringe events in partnership at the Conservative, Labour and SNP party conferences. Since 2016 we have sponsored the Women and Work APPG, and our work to highlight the specific employment challenges that disabled women face was included in the report. The recommendations for the government to invest in women s returnships were accepted and funded in the budget. And once again, we sponsored the Power 100 List 2017, a celebration of Britain s most influential persons with a disability or impairment

28 Thank you Whether you work for us, volunteer, fundraise, commission our work, shop in our stores or donate goods, you re helping us get a step closer to creating an inclusive world for everyone. Thank you for your support. Thank you for your support. 55

29 facebook.com/shawtrust Alternative formats Please call or to receive this information in a different format. Shaw Trust Registered Charity No. England and Wales: , Scotland: SC ST_impactreport_2017